Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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SaaS Multiples Are Down 75% From a Year Ago

SaaStr

There are so many metrics out there these days on how public SaaS companies are doing. Versus last week, last month, etc. etc, So many metric sometimes it’s a little hard to get a handle on what they all mean. The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. .

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7 Easy Steps to Improve SEO Ranking

The Daily Egg

Are your competitors outranking you? If they are, it’ll have a negative impact on your business, blog, or whatever kind of website. The post 7 Easy Steps to Improve SEO Ranking appeared first on The Daily Egg.

Business 352
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Why Segmentation is Key for SaaS Email Marketing

Predictable Revenue

Jane Portman joins the Predictable Revenue podcast to discuss why segmentation is key for email marketing and how to properly segment outbound sales campaigns. The post Why Segmentation is Key for SaaS Email Marketing appeared first on Predictable Revenue.

SaaS 278
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Titan’s Clayton Gardner on How the Fintech Market is Changing

Andreessen Horowitz

In this episode of a16z Live, we are joined by Titan co-founder and co-CEO Clayton Gardner; a16z General Partner Anish Acharya; and a16z growth partner, Alex Immerman. … The post Titan’s Clayton Gardner on How the Fintech Market is Changing appeared first on Andreessen Horowitz.

Marketing 112
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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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13 Customer Success Manager Skills to Look for When Hiring

Totango

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team.

More Trending

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Five Pillars of PLG with Carilu Dietrich

Tom Tunguz

Yesterday, Office Hours hosted Carilu Dietrich, marketer at Atlassian & advisor to many iconic product-led growth companies (PLG). She’s seen many different types of businesses from startups to massive publicly traded software companies. Her unique vantage point on the tension facing the companies pursuing both PLG & classic selling formed the basis of most of our conversation.

Scale 287
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4 Ways a HubSpot-Certified Partner Can Drive the Marketing Efforts of SaaS Companies

SaaS Metrics

Marketing is complicated, and it’s only getting more so. To stand out in a competitive market, you need to manage all the moving parts of your marketing strategy, including web development and design, email marketing, social media management, SEO, content creation and distribution, paid search advertising, and much more in one place. Read more.

SaaS 52
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5 Best Onboarding Software For New Hires In 2022

Inturact

One of the most crucial things you must do for your business is to make early investments in staff onboarding, training, and education. It will help you narrow the skill gaps and develop talent in the workplace.

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6 Ways to Design Your Ecommerce Website (Examples)

The Daily Egg

Picture this: you’ve spent the time and money on a new PPC ad campaign and taking great photos of your products. Now, The post 6 Ways to Design Your Ecommerce Website (Examples) appeared first on The Daily Egg.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Dear SaaStr: Should I Cap Commissions of My Top Salespeople? They Make So Much

SaaStr

Dear SaaStr: Should I Cap Commissions of My Top Salespeople? They Make So Much. Not until the company is very big — if even then. It’s often the case that top sales reps close 2x to as much as 5x as much as an average rep. With the exact same / equal leads. And you may even end up with a rep that makes 8x or more than the average, if they can close just a ton of revenue.

SaaS 304
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Antifragility as a Competitive Advantage in 2022

Tom Tunguz

“Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.” A friend recommended rereading Nassim Taleb’s Antifragile given the macroeconomic backdrop, which I did this weekend. How does a software company become stronger throughout this volatility? One way is to ensure a healthy customer base.

Churn 219
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Quick Guide to SDR Compensation

Predictable Revenue

Learn how to keep your outbound sales team motivated to reach quota with this step-by-step guide to building an effective SDR compensation plan. The post Quick Guide to SDR Compensation appeared first on Predictable Revenue.

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7 Easy Steps to Sell an Ecommerce Business

The Daily Egg

People sell their ecommerce businesses for many reasons. Some online store owners feel that they’ve put their heart and soul into the. The post 7 Easy Steps to Sell an Ecommerce Business appeared first on The Daily Egg.

Business 331
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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What It Takes to Be a Founder in Today’s SaaS Landscape with HubSpot Co-founders Brian Halligan and Dharmesh Shah (Pod 600 + Video)

SaaStr

It’s more accessible than ever to become an entrepreneur and founder in the modern SaaS market. There’s demand for virtually any type of product you can think of, which can be as general or as specific as you’d like. Many startups kick things off with one founder, but just as many have been successful with two co-founders. Like any partnership or business venture, being a founder or co-founder takes a lot of communication and planning upfront to increase the likelihood of success.

SaaS 303
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Clouded Judgement 10.21.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Data Engineering Survey The folks at Airbyte are running a survey of data engineers. Please consider completing it if your profession is in the data space. I’ll share the results here! Link : [link] Are Software Companies Cheap or Fairly Valued?

Cloud 130
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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

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What Are Options for Domain Registration All About? The Complete Guide

The Daily Egg

Before you start working on building an online presence, you need to know your options for securing your perfect domain name. While. The post What Are Options for Domain Registration All About? The Complete Guide appeared first on The Daily Egg.

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How to Deliver a Modern Data Experience Your Customers Will Love

In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

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Top SaaStr Content for the Week: Chestnut, Lemkin, HubSpot, Point Nine and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from HubSpot at $1.7 Billion in ARR. Your Customer Success Team Probably Really Are Just Gap Fillers. The Confusing and Confounding Advice on Capital Efficiency.

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Get ready for the next big thing in Macs and the iPad Pro

IT World

Businesses plotting investments in new Macs or iPads should delay their plans for a few weeks ahead of Apple’s refresh announcements, which are expected soon. While the company doesn’t seem to be planning a special event , the new product updates will still matter to IT purchasers. What to expect. Apple will introduce new Macs and iPads equipped with some variant of the recently introduced M2 processors.

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Brazil’s Surprising Fintech Tailwind

Andreessen Horowitz

When most people think of Brazil, the country’s golden beaches, world-class soccer players, and famous Carnaval festival spring to mind. Top of mind for us, however, is Brazil’s financial regulation. Over the past decade, the government has introduced regulatory changes … The post Brazil’s Surprising Fintech Tailwind appeared first on Andreessen Horowitz.

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What Is Shopping Cart Abandonment All About? The Complete Guide

The Daily Egg

After starting an ecommerce business, setting your website up, and incorporating all the products you want to sell, it’s time to start. The post What Is Shopping Cart Abandonment All About? The Complete Guide appeared first on The Daily Egg.

Business 321
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The Power of Co-Branding and White Labeling in Integrated Payment Solutions

Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

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Dear SaaStr: What Percentage of Startups That Are Acquired Remain Successful?

SaaStr

Dear SaaStr: What Percentage of Startups That Are Acquired Remain Successful? It’s all over the place: Google bought Android and YouTube and turned them into top core products. Salesforce grew Mulesoft, ExactTarget, and so far, Slack and all grew well after their acquisitions. In fact, Salesfeorce’s mutiple Clouds today are really built on top of its biggest acqusitions.

Startup 288
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Microsoft rolls out first 'moment' update for Windows 11; Win 10 22H2 now available

IT World

Microsoft on Tuesday announced its first “moment” update for Windows 11, one of the periodic updates the company signaled last month that includes the Amazon Appstore, Tabbed File Explorer and Taskbar enhancements. As it noted in September with the launch of the Windows 11 2022 Update , Microsoft said it would be periodically adding new features and experiences in Windows 11, similar to the company’s “ feature experience packs ” in the past.

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The three golden rules of a customer-centric subscription business

ChurnZero

This article was originally published on Forbes.com. . Customers’ expectations are changing. Not in terms of how much they expect, because customer expectations have always been high—but in terms of what they expect. The defining measure of a great customer experience used to be a business’s ability to be there for its customers. Availability was enough to win loyalty.

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5 Easy Steps to Buy a Shopify Store

The Daily Egg

If you’ve always wanted to run an ecommerce business but don’t feel like starting from scratch, consider buying an established one. It’s. The post 5 Easy Steps to Buy a Shopify Store appeared first on The Daily Egg.

Business 312
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From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar, and it exemplifies one of the biggest struggles with individual product strategies.

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5 Interesting Learnings from Paycom at $1.2 Billion in ARR

SaaStr

So Paycom is a quiet SaaS leader you probably don’t know that much about unless you are in payroll or HR services. I don’t really know as much about them as I should. But they are both a winner in general — and in today’s new world. At $1.2B ARR, they’re growing at a health 30%, very profitable — and worth almost $20 Billion.

Scale 284
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Google opens up Workspace with slew of third-party integrations

IT World

As office workers continue to be confronted with a proliferation of SaaS applications, IT managers are wary of becoming locked into a single app or closed environment. Tackling the issue head-on, Google is on a path to further close the gap between employees and their favorite work tools through the expansion of third-party integrations across its Workplace platform.

SaaS 105
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Best Customer Relationship Management Examples You Should Know

User Pilot

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. But that’s not all. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. After reading this article, you’ll see how a good CRM helps to cultivate healthy customer relationships that lead to higher engagement, loyalty, customer retention , and mouth-watering LTV.

Scale 98