Sat.Sep 03, 2022 - Fri.Sep 09, 2022

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Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. The post Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders appeared first on Predictable Revenue.

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7 Steps to Maximize Your Renewal Success Rate

Sales Hacker

One of the oldest truisms in sales is that recruiting new clients costs more than retaining them ( five to 25 times more costly, depending on the industry). The recent news about inflation has all companies rightfully worried about their short-term financial prospects. Companies targeting B2B buyers must work twice as hard to retain clients who may be looking to cut costs.

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How to Reduce Sales Friction with Salesflare Tasks

yoursales

How to Reduce Sales Friction with Salesflare Tasks. As CRM systems go Salesflare belongs squarely in the upper echelon for sure. With – among many great features – automatic activity logging, automatic contact creation, and an endless array of integration possibilities to top it off. All of these features contribute to reduced friction in the sales process.

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What Is a Quarterly Business Review? Three Keys to a Great QBR

Totango

What Is a QBR? How to Make Quarterly Business Reviews Count. A quarterly business review (QBR) gives you four opportunities per year to showcase the value your product delivers to customers. For a SaaS company, an excellent QBR strategy can help you ensure you’re providing a product experience that will make customers want to renew their subscription during renewal time.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup?

SaaStr

Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup? Top of my list: Picking a mediocre co-founder just doesn’t work. You can’t settle here. You have to find someone at least as good as you, ideally better. And importantly, at least as committed. A mediocre “coder” CTO because you can’t code … won’t really work out. A mediocre “business guy” that can’t really marketing and sales won’t really get you those key early customers.

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5 SaaS Customer Success Trends You Need to Follow in 2022

Inturact

Customer success has changed drastically over the years, but the global pandemic has impacted the SaaS customer success process the most.

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How Contracts Can Put The Wind In Everyone’s Sales

Predictable Revenue

Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.

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Web3 Users Are Just Like Web2 Users

Tom Tunguz

By my rough estimation, there are approximately 30m monthly active web3 users (getting closer to that 100m user mark! ) The activity rates of those users mirror web2 finance apps. MixPanel recorded the activity rate of web2 finance apps at 10.7% DAU/MAU. In other words, 11% of users who use the app every month, also use it daily. Dune Analytics provides insight into the DAU / MAU of Ethereum users for August.

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6 Ways to Build a More Effective SaaS Finance Team

Sage Intacct

If they're being honest with themselves, any successful SaaS company will probably admit that their CFO had a large hand in their good fortune.

Finance 105
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How To Repair Your Online Reputation

The Daily Egg

In the online world, what your customers see is how they will perceive your brand. Case in point—3 out of 4 consumers. The post How To Repair Your Online Reputation appeared first on The Daily Egg.

Branding 305
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The Broken State of SaaS Sales Rep Comp

SaaStr

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Paying them 20% all-in on what they closed was easy, a 5:1 ratio ratio. Close a million, make $200k. Close two million, make $400k.

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Systematizing Go-To-Market Hiring

Tom Tunguz

This chart holds the secret to successful hiring of go-to-market teams. What is it? A stack rank of attributes within HubSpot account executive candidates that correlate to quota attainment. Preparation, adaptability, domain experience, & intelligence topped the list. Closing ability correlated negatively. The pushier the account executive, the worse the result.

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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Best Small Business Loans with No Credit Check Compared

The Daily Egg

We know about the challenges associated with finding funding for a small business, especially when you may not want a hard credit. The post Best Small Business Loans with No Credit Check Compared appeared first on The Daily Egg.

Business 305
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Join Stripe’s “Run-as-a-Service” At SaaStr Annual!

SaaStr

There are so many great partner and Friends of SaaStr events around SaaStr Annual, especially on SaaStr Nights, on Tuesday, Sep 14. I wanted to highlight a fun one just added — “Run-as-A-Service at SaaStr Annual”! We used to do a Fun Run before Annual through 2018, but it got too big and complicated. Stripe is hosting it Tuesday morning, and just sign up here.

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Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider)

Andreessen Horowitz

Over the past several years, the field of fintech infrastructure has exploded with venture capital investment and entrepreneurial attention. Between the emergence of Stripe, Plaid, and other category-defining decacorns; the continued launches of financial services offerings from non-banks like Apple … The post Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider) appeared first on Andreessen Horowitz.

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Intercom’s product principles: Building in small steps to deliver maximum customer value

Intercom, Inc.

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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How To Combine PDF Files

The Daily Egg

Whether you’re scanning a document or downloading multiple files from the internet, it’s often useful to be able to turn them into. The post How To Combine PDF Files appeared first on The Daily Egg.

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1 Week to SaaStr Annual!! Know Before You Go

SaaStr

SaaStr Annual is Almost Here! September 13-14-15. THE OFFICIAL SAASTR ANNUAL ATTENDEE NEWSLETTER. Hey SaaStr Annual Attendees, We’re just 1 week away from SaaStr Annual 2022 taking place next week, Sept 13, 14 + 15 at the San Mateo County Events Center. Here are few important reminders before you arrive: Early Badge Pick-Up and Health & Safety Open Sunday + Monday .

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Give Your Executive Team the Metrics They Need to Succeed

Sage Intacct

CFOs should use metrics to intelligently shape and inform their strategies regardless of their industry. But when your industry moves at breakneck speeds as it does for SaaS companies, the metrics, and your visibility around them, become more than helpful. They become indispensable to creating a shared consciousness on the direction of the business.

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How to Calculate LTV with Variable Revenue

The SaaS CFO

SaaS revenue models are changing, and so should our SaaS metrics. A SaaS founder emailed me recently about the customer lifetime value metric. His SaaS company has significant usage revenue in addition to traditional subscription MRR. However, traditional SaaS metrics are commonly set up for just one revenue stream. Customer lifetime value (LTV or CLTV) […].

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Remove Reviews From Facebook

The Daily Egg

Facebook is the most popular social networking site in the world, with nearly three billion active users. It’s great for staying in. The post How to Remove Reviews From Facebook appeared first on The Daily Egg.

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The 6 Secrets to Building a PLG Business with Notion Capital Partner Itxaso Del Palacio (Video)

SaaStr

Product-led growth (PLG) companies have become a major trend in the world of SaaS over the last few years. These companies are characterized by being product-led; in other words, conversion, retention, and growth are led by the product itself. Recent unicorns like Stripe and Canva have stolen the headlines, but a wide range of successful PLG businesses all over the globe have arisen.

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Four ways customer education helps support the Customer Success team

ChurnZero

This is a guest post by Sara Barnes , vice president of Customer Success at Skilljar. Every Customer Success team focuses on keeping customers engaged and ultimately, preventing churn. But as a company scales and brings in new accounts, CSMs can start to feel like Lucy and Ethel in the chocolate factory—the customers keep rolling along faster than CSMs can properly manage them!

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“Merchant Service Provider”: What to Think About Before Using This Phrase

Infinicept

The payments ecosystem is chock-full of words and phrases that cause confusion. People often use terms that don’t really mean anything specific. Or the terms might mean different things to different people, depending on the context. Or different card brands can use different terms for the same thing. This can make understanding the industry needlessly complicated.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How To Remove News Articles From The Internet

The Daily Egg

Ranking on the first page of Google is no easy task, so it can be shocking to find a negative news article. The post How To Remove News Articles From The Internet appeared first on The Daily Egg.

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Top SaaStr Content for the Week: Showpad Co-Founder, Atomico Partner, Tapestry VC and more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Ultimate Guide for Hiring a Great VP of Sales. 5 Interesting Learnings from Toast at Almost $800,000,000 in ARR. Don’t Fire Your “Worst” Customers.

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20 great uses for an old Android device

IT World

Got extra smartphones sitting around your office? How about tablets? As we move multiple generations into mobile technology, more and more of us are building up collections of old, dated devices from both our work and our personal lives. And more often than not, those devices do little more than take up space and gather dust. Here's a little secret, though: Your abandoned Android gadgets are actually virtual gold mines.