Sat.Jul 23, 2022 - Fri.Jul 29, 2022

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What Is Sales Training?

Predictable Revenue

What is sales training and why is it so important? Learn about each step in the sales training process and how the right program can improve your win rate. The post What Is Sales Training? appeared first on Predictable Revenue.

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Dear SaaStr: How Do You Split Up Founder Shares?

SaaStr

Q: Dear SaaStr: How Do You Split Up Founder Shares? It’s a question for the ages. First, let’s note that most successful SaaS startups do not have equal founder splits. Less than 15% do. That data here: At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK). Second, note that some founders leave.

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Four Types of Data Transformation

SaaS Metrics

Data transformation is the process of cleaning data in order to allow for more expansive analysis and to streamline decision making at the executive level. Initially, when the data is extracted from a source, it’s not necessarily in a format analysts can use. It might be hard to compare data. It might. Read more. The post Four Types of Data Transformation first appeared on SaaS Metrics.

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How to Build a Shopify Website

The Daily Egg

Successful ecommerce business ownership has never been easier than it is today. Shopify makes your entry into the multi-billion dollar industry effortless. The post How to Build a Shopify Website appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to Structure Your Sales Compensation Plan to Deliberately Undersell

Tom Tunguz

In Deliberately Underselling as Sales Strategy , I wrote about the importance of sizing contracts below customer needs to ensure customer success. “A key part of the formula: crafting the right account executive compensation structure to reward this strategy.” I received a pile of questions asking for more detail. Since then, I’ve spoken to many sales leaders & Lee Kirkpatrick who originally surfaced the concept during Office Hours on how to do this well.

More Trending

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How To Become a Motivational Sales Leader

Predictable Revenue

Rene Zamora, author of Part-Time Sales Management, shares his best tips to keep your outbound sales team motivated and maintain drive as a sales leader. The post How To Become a Motivational Sales Leader appeared first on Predictable Revenue.

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Best Help Desk Ticketing Systems Compared

The Daily Egg

If there’s one thing customers dislike, it’s waiting on hold or explaining their problems to multiple support reps. The best help desk. The post Best Help Desk Ticketing Systems Compared appeared first on The Daily Egg.

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How Much Should You Expect Your Startup to Slow in 2022?

Tom Tunguz

AWS announced earnings earlier today and reported 33% growth. That concludes this quarter’s IaaS earnings scorecard reports & provides us a complete picture of the infrastructure buyer’s index. AWS’s growth rate is the slowest of the three largest public infrastructure clouds. With about 39% market share, AWS reigns supreme as the largest provider.

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Is Every SaaS Startup Worth Half of What It Was Last Year?

SaaStr

The Day in SaaS, 07.28.22: Public SaaS companies are worth exactly 50% of What They Were 12 Months Ago: [link] pic.twitter.com/pbK4BmoNwo. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 28, 2022. So we’re in a bit of a weird world and time in venture capital. The public markets are down 50%+. The best of the best in SaaS and Cloud, truly the fastest growing and most iconic SaaS companies, from Snowflake to Datadog and more are way, way down.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

Growth is arguably the most defining and sought-after trait of technology companies. Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. However, growth is seldom linear, as is all too clear in the current economic climate. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn.

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Twilio Alternatives

The Daily Egg

If you’re looking for the ideal communication management tool for customer support teams, Twilio is a great option to consider. The app. The post Twilio Alternatives appeared first on The Daily Egg.

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Office Hours with Bill Binch: Structuring Sales Teams for Success

Tom Tunguz

On August 11 at 9:30 AM Pacific time, Office Hours will host legendary sales leader Bill Binch. Bill started his career at Oracle where he rose to VP. He led Marketo sales as EVP of Worldwide Sales. Most recently, Bill led the sales team at Pendo as CRO. Today, he’s an operating partner at Battery. Over the last few weeks, I’ve been writing about Deliberately Underselling as Sales Strategy.

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5 Interesting Learnings from Microsoft at $200 Billion in ARR

SaaStr

So when we started SaaStr waaay back in 2012, I never would have thought of profiling Microsoft and its old fashioned desktop software. But fast forward to today, and Microsoft truly is a Cloud and SaaS company, with Azure and LinkedIn its fastest growing business units! Perhaps most importantly. Azure and other cloud services grew a record 40% and the total Microsoft Cloud grew to a $90 Billion run-rate.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement.

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Oasis PEO Review

The Daily Egg

Since Paychex acquired Oasis Outsourcing in 2018, Oasis PEO is now a part of the Paychex brand. Currently, the Oasis professional employer. The post Oasis PEO Review appeared first on The Daily Egg.

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The Health of Cloud Spending in Mid-2022

Tom Tunguz

I’m watching public company earnings to identify early weaknesses in the software market. This week Microsoft, Google/ Alphabet, & Amazon report their figures. Today, Microsoft & Google revealed the health of their infrastructure business units. Company. Q-4 CAGR. Q-3 CAGR. Q-2 CAGR. Q-1 CAGR. Q0 CAGR. Microsoft Azure. 37%. 39%. 40%. 37%. 40%.

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Dear SaaStr: What Are The Chances of a Startup CEO Getting Fired?

SaaStr

Dear SaaStr: What Are The Chances of a Startup CEO Getting Fired? Fairly low. But once you raise venture capital especially, it something to at least understand better. First, let’s step back. Who can actually fire the CEO? Generally, only the Board of Directors. So, if you don’t raise money and bring on any outside Directors, there is usually no one who can fire the CEO , unless the other cofounders get together, vote themselves the majority of the board, and then fire the CEO.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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What is customer success?

Intercom, Inc.

Customer success is a business effort to help your customers achieve their objectives. . As the name implies, customer success involves working with your customer to discover how your products and/or services can best empower them to reach their goals and objectives. . Often, this means anticipating your customers’ needs and wants, and taking proactive steps to outperform their expectations. .

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Salesforce Alternatives

The Daily Egg

Salesforce is dependable CRM (customer relationship management) software that thousands of businesses use everyday. They offer unique reporting features and automations that. The post Salesforce Alternatives appeared first on The Daily Egg.

Software 286
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The story behind Google’s in-house desktop Linux

IT World

If you look around Google's Mountain View, CA offices, you'll see Windows machines, Chromebooks, Macs — and gLinux desktops. G what, you ask? Well, in addition to relying on Linux for its servers, Google has its very own Linux desktop distribution. You can't get it — darn it! — but for more than a decade, Google has been baking and eating its own homemade Linux desktop distribution.

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Top SaaStr Content for the Week: CEO Insider, CEO Front, VPS FastSpring, CMO Box, Plato, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Gartner: Software Spend Will Still Grow by $100 Billion in 2023. To a Stunning $900 Billion. If we are headed into a recession, it’s a strange one — with SaaS still on fire, and total spend on business software increasing $100 Billion next year.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Zero-Click Content: The Counterintuitive Way to Succeed in a Platform-Native World

Sparktoro

It could be a chicken or egg situation: Maybe the platforms have made us lazy, or we’ve trained their algorithms to reward platform-native content — as in, content that keeps people on the platforms’ sites instead of sending them to yours. Zero-Click Content.

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Paycom Review

The Daily Egg

Paycom is an employee-driven online payroll service that helps you pay your employees on time, every time. Nothing stands between employees and. The post Paycom Review appeared first on The Daily Egg.

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4 ways your support team can boost efficiency and do more with less

Intercom, Inc.

In uncertain economic times, it’s even more important to build a strong, resilient business. And the key to business resilience in 2022? Excellent customer experience. Recent research from Harvard Business Review Analytic Services reveals that 88% of survey respondents believe that customer engagement has a significant impact on their organization’s bottom line.

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Thanks to Carta, Scratchpad, Storyblok, TripActions, and WorldPay from FIS for Sponsoring SaaStr Annual 2022!

SaaStr

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Carta is on a mission to create more owners. By building the global ownership management platform, we’re changing how companies, investors, law firms, and employees manage equity.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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3 Ways to Cut Your SaaS Close Cycle

Sage Intacct

How do the best SaaS CFOs help their companies win their market? By providing data for faster decision making: when to hire, how to invest, where to double down. For this reason, cutting close time should always be a top goal of SaaS companies. That involves constantly scanning the horizon for anything that might get in the way of a smooth and fast closing process.

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Paylocity Review

The Daily Egg

Paylocity is human resources and payroll management software that is designed with the employee in mind. It’s different from other HR software. The post Paylocity Review appeared first on The Daily Egg.

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What is customer activation?

Intercom, Inc.

Customer activation is the process of motivating prospects or customers to take the next step in the customer journey or customer lifecycle. This is sometimes referred to as user activation. Whether interacting with new customers or helping to re-engage dormant ones, customer activation is a crucial initiative designed to help people get the most value out of your business. .