For Entrepreneurs with David Skok
NOVEMBER 15, 2018
We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their performance against their competition. In Part 1, we covered growth rates, go-to-market trends, and CAC Rations and CAC Payback.
Intercom, Inc.
NOVEMBER 14, 2018
There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. But today, the underlying backbone of all of it is the right data. That’s not to say there’s no art to practicing sales. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them.
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Tom Tunguz
NOVEMBER 10, 2018
Another week, another blockbuster software acquisition! This time SAP has agreed to purchase Qualtrics for $8B. Qualtrics is a Utah based provider of experience management software. Qualtrics writes and sells software to ask questions of employees and customers to help businesses improve customer experience, employee satisfaction products, and brand.
Teamgate
NOVEMBER 13, 2018
Having problems with lead generation tactics? “ Wow! I love your new website. Really slick. What kind of visitor numbers are you attracting? ”. “ That’s the strange thing, we’re not getting as many hits as we’d hoped for. Everyone keeps telling us how cool the site is, but that’s about it. Our CRM software is telling us that we’re not generating the numbers of leads to match our sales forecasts ”.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
For Entrepreneurs with David Skok
NOVEMBER 15, 2018
We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their … The post 2018 Private SAAS Company Survey- Part 2 appeared first on For Entrepreneurs.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
FastSpring
NOVEMBER 16, 2018
FastSpring finds inspiration in a cutting-edge incubator for cleantech startups — also known as the LACI. One of the things that truly sets FastSpring apart as a business is our values. We are constantly pursuing new ideas that not only help businesses selling software, SaaS, or digital goods but also shape the evolving tech landscape at large. Our exploration of innovative tech often pushes us beyond the beautiful coastline of Santa Barbara.
Upscope
NOVEMBER 16, 2018
Google analytics is free but it's not giving me the answers I want quickly and cleanly. By chance, I came across Oribi. They got it right guys. THEY GOT IT RIGHT. Each day, I need to know what blog posts are working well, what specific part of the post is working well, what brings in real leads. Oribi tells me this because they finally figured out the whole 'events' thing.
Sales Hacker
NOVEMBER 16, 2018
Growth is good. When growth occurs, so does the expansion. But growth brings new challenges. As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process.
Intercom, Inc.
NOVEMBER 16, 2018
Back in April, we released our biggest ever update to our Messenger – we completely rethought how a messenger designed for business should work. One of the key developments was Messenger Apps, integrations with third-party apps and tools you use everyday. These are built right into the Intercom Messenger and can be installed from our Intercom App Store , or you can build them yourself.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
FastSpring
NOVEMBER 12, 2018
Cisco Systems estimated that IoT was “born” between 2008 and 2009, but it’s just in the last couple years we’ve seen an explosion of IoT solutions for both commercial and domestic use. The Internet of Things is a network of interconnected physical devices that collect and share data with each other. You’re probably already familiar with IoT associated features like automatic climate control for Smart Homes or the daily holistic health reports generated by aggregating data from your w
Rakam
NOVEMBER 10, 2018
Today the term Product Analytics is not a well known word in the industry. When I talk about Rakam, a product analytics tool, I can see the confused faces in front of me. Let me enlighten you in this subject and also to save myself from seeing the confused faces. Also,I will try to give you a better insight on product analytics. Product Analytics In simple words, analytics that allow you to understand how your users behave while using your product is Product Analytics.
CloudKettle
NOVEMBER 10, 2018
Applications for the Digital Skills for Women Winter 2019 cohort are now open! Digital Skills for. The post Digital Skills for Women appeared first on CloudKettle.
Teamgate
NOVEMBER 16, 2018
Being appreciated by your peers never gets tired. It really doesn’t! Teamgate CRM software is continuously evolving, growing, and responding to the ever-changing demands of the people on the frontline of sales. We know that our software needs to be mobile, always on, and ready to go where your sales teams go. It needs to have the latest integrations, giving you the power to automate the sales tasks that make your life easier, and the route to closed deals smoother.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
FastSpring
NOVEMBER 14, 2018
Can you believe it? Black Friday and Cyber Monday are almost here! By now you have already created your marketing campaign , picked out the best offer that will drive sales, prepared your servers and support team for the increase in traffic, and set up your reporting and analytics so you can measure the dazzling success of this year’s sale. So now you sit back, relax, and wait for the revenue to come rolling in, right?
Sixteen Ventures
NOVEMBER 15, 2018
Getting your customers to buy more from you is awesome. Remember, you’re in business here and getting customers you’ve already spent money to acquire and serve to then expand their relationship with you – giving you more revenue – just seems like a super-efficient way to grow. And it is. But if you think for one minute you’re going to build a sustainable growth engine off the backs of unsuccessful customers, you couldn’t be more wrong.
SaaS Metrics
NOVEMBER 14, 2018
Introduction Picking the right SaaS provider has become critical as an increasing number of businesses seek to externalize their IT systems. Due to a few barriers to entry and nature of the cloud industry, it’s not surprising to see a myriad of SaaS providers that offer a large number of services. This makes selecting the right provider difficult, especially when everyone is claiming to be the best.
Totango
NOVEMBER 12, 2018
The Customer Success for the Enterprise, luncheon held on Nov. 6th, in Palo Alto was an invitation-only event hosted by Totango, the leader in Customer Success (CS) software for the enterprise. The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over mutual goals, learn from like-minded individuals and network with other senior CS leaders.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
FastSpring
NOVEMBER 15, 2018
Who is your target market: individuals or businesses? If you can’t answer that question instantly, a lack of focus could be hindering your success. Let’s look at common ecommerce business models, so you can see which is best for your business. As a business, you have three basic selling models to choose from. They’re based around the buyer you’re trying to reach.
ChurnZero
NOVEMBER 16, 2018
Top 15 Takeaways from Pulse Europe 2018. Last week we had the opportunity to travel to London to sponsor and exhibit at the Pulse Europe 2018 Conference as a Silver sponsor. For those of you that might not know – this is the premier Customer Success conference in Europe. Customer Success is one of the fastest growing professions in the modern economy.
TriTuns
NOVEMBER 13, 2018
When customer success (CS) first came into the mainstream, a lot of vendors focused very closely on their product. They were very focused on the specific features and functions. They spent a lot of time and effort explaining the product and its roadmap to customers. From technology focus to customer outcomes focus. Slowly, we are seeing a shift where CS teams are focusing on understanding the customers business objectives and desired outcomes.
SaaSOptics
NOVEMBER 13, 2018
Eighty-four percent of new software today is delivered as a service (SaaS). Yet, as we turn the corner toward 2019, many businesses remain ill-prepared for the unique challenges and opportunities that come with moving to a subscription model and managing a SaaS business.
Advertiser: Data Robot
The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
ReSci
NOVEMBER 16, 2018
Black Friday and Cyber Monday marks the start of the holiday season — the largest shopping days of the year for retail brands. This is your Superbowl, World Series, the day of all days — make sure you’re sending exceptional emails built to make lasting. The post 5 Quick & Easy Tips Before Sending Your Black Friday & Cyber Monday Emails appeared first on ReSci.
SaaS Metrics
NOVEMBER 15, 2018
It’s not the first, nor will it be the last time a form of payment method has raised many questions when coming into use. The cryptocurrency Bitcoin came with a wave of publicity which has to be said, was more a sign of the genius behind it rather than a sign of concern or query. When it comes to gambling in Sweden there are many payment options but the crypto solution possibly hasn’t been addressed more clearly for users looking to invest their own stakes to win more of the same back out.
Valuize Consulting
NOVEMBER 14, 2018
The Role of Pre-Sales in Customer Success (Part 1) The following piece is a collaboration between Mergeable’s CEO, Edward Czech, and Valuize Consulting’s CEO, Ross Fulton. In Part 1 they dig into the role of pre-sales to determine if they’re being overlooked in the age of Customer Success. Part 2 will be dedicated to providing [.].
TrackStreet
NOVEMBER 14, 2018
When all partners in your distribution channel comply with your company’s policies - honoring your guidelines on brand usage, pricing, product handling, and selling only through channels you approve - this can go a long way toward helping you grow your business and increase your brand value.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
TriTuns
NOVEMBER 13, 2018
When customer success (CS) first came into the mainstream, a lot of vendors focused very closely on their product. They were very focused on the specific features and functions. They spent a lot of time and effort explaining the product and its roadmap to customers. From technology focus to customer outcomes focus. Slowly, we are seeing a shift where CS teams are focusing on understanding the customers business objectives and desired outcomes.
Navint
NOVEMBER 13, 2018
By Jeff Klebine, Senior Manager at Navint. Over the past several years, businesses have shifted their growth strategies from one-time transactions to a recurring revenue model. This sea change has been driven by the businesses as well as the customers’ desire to subscribe to services. Today’s new customer, the Continuous Customer , is always “on.” They expect near real-time communication, are constantly interacting with your product, and are continually evaluating whether to renew the relationsh
Valuize Consulting
NOVEMBER 14, 2018
The Role of Pre-Sales in Customer Success (Part 1) The following piece is a collaboration between Mergeable’s CEO, Edward Czech, and Valuize Consulting’s CEO, Ross Fulton. In Part 1 they dig into the role of pre-sales to determine if they’re being overlooked in the age of Customer Success.
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