Sat.Mar 13, 2021 - Fri.Mar 19, 2021

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3 Key Automations to Accelerate Your SaaS Company’s Growth

SaaStr

Today’s SaaS apps are easy to acquire and use without IT and operations’ assistance. Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack.

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What is an SLA: Definition, Examples, and Tips for Small Businesses

Groove HQ

Find out how small businesses can benefit from understanding the principles behind SLAs. The post What is an SLA: Definition, Examples, and Tips for Small Businesses appeared first on Groove Blog.

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How to Set a Sales Quota

The Daily Egg

A sales quota is not the same thing as a sales goal. Although closely related, sales goals and sales quotas serve different functions in your business. Sales goals relate to your overall company objectives, while the sales quota is a series of actions that help you reach your sales goals. Many sales organizations set their […]. The post How to Set a Sales Quota appeared first on The Daily Egg.

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How to Manage a Sales Org Spanning Two Continents and Two Cultures

Predictable Revenue

The standard SaaS startup model for a sales team is deeply ingrained in US business culture. But Billy’s sales team has been subverting this structure since the very beginning. The team itself is separated by 8,070 miles of land, water, and (sometimes spotty) internet connection. The post How to Manage a Sales Org Spanning Two Continents and Two Cultures appeared first on Predictable Revenue.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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If Your VP Hasn’t Done Some Key Part of the Job by Day 90. He Never Will.

SaaStr

Recently, I met with a great SaaS founder doing about $1.5m in ARR. She was telling me about her VP of Marketing who, in the Bay Area, she was paying $95,000. I was a bit skeptical. Because that’s rather low for a true VP out here in the Bay Area (see typical VP Marketing comp packages here ). Something sounded off. I asked how about this VPM’s lead commit.

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The Only 5 Sales Email Templates You’ll Ever Need

The Daily Egg

If you’re a marketer, finding the absolute best sales email templates has probably crossed your mind at some point in your journey. And, honestly, we can’t blame you. Templates help get you out of a sales rut, accelerate the selling process, and give you a solid starting point when you’re reaching out to new potential […]. The post The Only 5 Sales Email Templates You’ll Ever Need appeared first on The Daily Egg.

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3 key takeaways from International Women’s Day 2021

Intercom, Inc.

At Intercom, we know how important it is to create a balanced, equitable workplace. It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. “The world is a better place when everybody can be their best,” Karen says. “Each of us should be able to be all the things we want to be, however we identify, however we want to show up, whatever we’ve been counted out of in the past.”.

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Cloud and SaaS Are Up 1000%, Now Worth $2 Trillion

SaaStr

We’ve used various bits of the BVP Nasdaq Index and metrics since they launched a few years ago to highlight trends in SaaS and Cloud. This week even after a pullback, public SaaS and Cloud companies are up an eve 1000% (!) since 2013. 1000%. Yes, the markets have retreated a bit from their all-time highs. But does it even matter? Cloud has been on an incredible tear since 2012 or so, and then even more since about 2016, and then as you can see above, went into hyperdive in about 2018 &

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How B2B Companies Can Leverage Channel Partners To Scale Up Their Sales Internationally

Predictable Revenue

Scaling your business internationally is no easy feat. It requires a dedicated team that is in sync with each other and your customers. Here are some tips on how to do it! The post How B2B Companies Can Leverage Channel Partners To Scale Up Their Sales Internationally appeared first on Predictable Revenue.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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What does a CRM Manager do? The Complete Guide

The Daily Egg

A CRM manager specializes in customer interactions. It’s their job to implement and maintain systems that manage these interactions. For a CRM manager, then, the name of the game is making customers happy. Our guide will detail what makes a good CRM manager, how to hire one, and more. What Does a Typical Day Look […]. The post What does a CRM Manager do?

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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need.

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5 Interesting Learnings from SmartSheet at $400,000,000+ in ARR

SaaStr

We’ve done a lot of fun sessions together with Smartsheet over the years at SaaStr but haven’t taken a deep dive into its business. It’s an interesting one, with a very broad base of SMBs and a slow-and-steady path to going upmarket. They are now growing a stunning 42% year-over-year at over $400,000,000 in ARR!! Founded way back in 2006, adoption was slow as first, but they kept at it and Smartsheet is now growing faster than ever 15+ years later.

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Data Reveals How Long You Should Run Your Discount Campaign

FastSpring

There’s nothing like the word SALE! to get your blood pumping. Discounts are hard to resist and downright exciting. A recent survey found that as many as 80% of shoppers are willing to go out of their way for a deal, and a whopping 92% say they are always looking for a deal when they shop. . Limited time discounts give shoppers a sense of urgency and the opportunity to get in on a great deal.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What to Know About VoIP Vs. Landlines

The Daily Egg

You might have heard of the term Voice over Internet Protocol, or VoIP for short. You might also know that it has something to do with making phone calls. But what exactly is it and can it successfully replace your landline? Before we begin, if you’re looking for a reliable VoIP provider and are ready […]. The post What to Know About VoIP Vs. Landlines appeared first on The Daily Egg.

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Success at scale: HubSpot’s Jean-Bernard Baptiste on unlocking business growth through great customer experiences

Intercom, Inc.

Jean-Bernard Baptiste is a Senior Manager of Customer Support at HubSpot , a platform built to enable business growth across marketing, sales, and customer service. With a mission to “help millions of organizations to grow better,” as Jean-Bernard puts it, the team at HubSpot is focused on creating great customer experiences for the 100,000 businesses using the platform.

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5-6 Years Is About As Fast As You Can Mint a True VP of Sales

SaaStr

We’ve talked a lot about hiring a VP of Sales at SaaStr , and if you hire a stretch VP of Sales (as most of you will) … how much you can stretch. A related question is — just how quickly can you gain the requisite experience to be a true first time VP of Sales? I think best case — it’s 5-6 years until you are ready. Let’s walk through the career path of one of the best folks on my team: Month 0: Joined as entry-level, most junior SDR.

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The Easiest Way to Find New Link Opportunities

Neil Patel

The hardest part about SEO is link building. Everyone says if you just email people begging for links, you’ll get them. And although that’s somewhat true, it doesn’t make it easier. Because what you’ll find is that if you send 100 emails you may get 2 or 3 links. So, I decided to change things up and make things easier for you by releasing a few new features in Ubersuggest to help you get more links.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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The 5 CRM Trends To Watch in 2021

The Daily Egg

There’s always something happening in the growing CRM space. In fact, with CRM revenues expected to reach over $80 billion by 2025, it’s crucial to keep up to date. From enhanced mobility to improved integration, your company needs to stay ahead of the game. Our guide will detail the key CRM trends to watch out […]. The post The 5 CRM Trends To Watch in 2021 appeared first on The Daily Egg.

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The Ultimate Beginner’s Guide to CRM

Nimble - Sales

Let’s get down to the basics: what exactly is a CRM system, and why the heck would you want one? Do you remember anyone’s phone number by heart, nowadays? I only know my own. Imagine having to not only manage phone numbers, but also email addresses, customer data, engagement histories, and business insights without the […]. The post The Ultimate Beginner’s Guide to CRM appeared first on Nimble Blog.

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See How Far Your VPs Can Take You. You May Be Surprised.

SaaStr

The other day, I met with a great founder who talked with me about how he was about to top his VP of Sales. This VP had gotten him from $0 to $1.5m in ARR in pretty short order, recruiting a great small team of reps under her, and had really nailed the formula. But she hadn’t been a true VP before. I completely get the intellectual side of the move.

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How to Target Baby Boomers Through Paid Ads

Neil Patel

The baby boomer generation may seem like an afterthought when you put together the target audience for your paid marketing campaigns, but they still hold a lot of the country’s wealth and remain a key purchasing demographic. When Was the Baby Boomer Generation Born? Baby boomers were born between 1946 and 1964. This generation still makes up a large portion of the population, with a 23.5 percent share as of 2019.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Write a Sales Email

The Daily Egg

Have you ever wondered how the pros write sales emails? Better yet, how do they write emails that actually bring in leads and sales? Is there specific wording they use? Do they start with a personal greeting or take a more general approach? How do they know if what they wrote was successful? In this […]. The post How to Write a Sales Email appeared first on The Daily Egg.

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Investing in OpenSea

Andreessen Horowitz

NFTs are blockchain-based records that uniquely represent pieces of media. When you purchase an NFT, it’s yours to control as you see fit, similar to when you buy a physical good. You can transfer it, sell it, collateralize it, lend … The post Investing in OpenSea appeared first on Andreessen Horowitz.

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5 Interesting Learnings From MongoDB at $700,000,000 ARR

SaaStr

MongoDB is one of the most interesting “commercial open source” success stories, taking a disruptive but open source database technology and building into an incredible business approaching $1B in ARR … notwithstanding Amazon and others directly competing. Amazon didn’t kill Mongo or Snowflake — both are racing to $1B ARR in almost record time.

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How to Target Generation Z Through Paid Ads

Neil Patel

Because the oldest Gen Zers are reaching an age where they can make their own purchasing decisions, you have a whole new audience you can target with your paid ads. Search interest in Gen Z has climbed so high that as of March 2021, searches for Generation Z surpassed searches for baby boomers and millennials. In order for your ads to be successful, you need to understand the demographics and characteristics of Gen Z so you can tailor your campaign accordingly.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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CRM Integration – The Complete Guide

The Daily Egg

CRM, or customer relationship management, is a software system that helps strengthen the relationship between businesses and customers or clients. Though CRM software is not new to the scene and has been around since the 1990s, advancements in technology over the last 30 years have transformed CRM into a completely different system that holds a […].

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16 Minutes #58: The Johnson & Johnson Vaccine and COVID Efficacy Rates

Andreessen Horowitz

In today’s episode of our news analysis show 16 Minutes, our topic is the ongoing buzz and the mixed news around the Johnson & Johnson vaccine, which … The post 16 Minutes #58: The Johnson & Johnson Vaccine and COVID Efficacy Rates appeared first on Andreessen Horowitz.

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5 Advantages To Working With a New VC

SaaStr

We’re all attracted to brands. We want Google and Salesforce and Amazon as our customers. We want to be in the Cloud 100 and on TechCrunch every week. We want to be on stage at the SaaStr Annual. Brands do matter. They are a proxy, albeit an imperfect one, for quality. They at least help guide us on what vendors and products to pick, especially if we don’t have time to do the diligence ourselves.