Sat.May 15, 2021 - Fri.May 21, 2021

12 of the Most Common Mistakes Scaling Your First Sales Team


Q: What are the most common mistakes founders make hiring their first real sales teams? A few key mistakes I see start-ups making > 50% of the time: Hiring Early Reps (#1 – #3) That You Personally Wouldn’t Buy From. Don’t hire someone with the right resume.

How to Monitor and Manage Product Engagement


Product engagement tells you how actively customers are using your product or platform. Tracking this alerts you to churn risks as well as upsell opportunities, empowering you to take appropriate action. You can measure product engagement by selecting key performance indicators.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How to Grow a Successful CRO Program

Neil Patel

Your website can be your strongest sales asset or your weakest link. A high-converting website works even when you’re sleeping, bringing in sales and growing your business 24 hours a day.

B2C 90

How to Storyboard a Marketing Video (When You’re Not an Artist)

The Daily Egg

Whether you like it or not, content marketing is embracing the visual culture of today and moving towards video. According to HubSpot, 43% of people want to see more video content from marketers, and four times as many customers would rather watch a video about a product than read about it.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

The More Enterprise You Are, the More Visible the CEO Should Be


Yes for sure. I also think, as a case study, @jenntejada is a great example of CEO that adds value to the product itself like @levie. Being out there & inspiring people about your mission, I think makes customers on balance choose you. and keep you top of mind much more often.

More Trending

Buyer Sentiment: How to Use the Newest Data Source

Sales Hacker

Can your sales reps differentiate negative email replies from positive replies? If yes, does your data help them figure out what to do next? SDRs work on the front lines of all sales engagement and hone their craft in outbound sales strategies.

Data 92

Why You Should Never Buy an Email List (And Tips to Build Yours)

The Daily Egg

Are you tempted to buy an email list? It sounds easy, right? You just purchase email addresses and start sending people marketing emails. A shortcut, if you will. But there’s always a problem with shortcuts.

5 Interesting Learnings from at $240,000,000 ARR


So has filed to IPO with some pretty incredible numbers, especially considering just how competitive the space is. At $240m in ARR, they are growing a stunning 85% year-over-year!

SMB 249

Destroying Objections like a Neuro-Linguistic Programming Expert

Predictable Revenue

Paul Ross is a Master Practitioner of Neuro-Linguistic Programming. For the past 30 years, he’s taught tens of thousands of people the power of language to persuade, sell, heal, turn stumbling blocks into stepping stones, and pain into passion.

9 Steps to Hosting Your Most Successful Virtual Event

The step-by-step Virtual Event Handbook from Thryv gives you all the tools you need for planning, setting goals, marketing, pricing and – don’t forget this one – event etiquette. Plus, the handy checklist will help you pull it all off without a hitch.

At Its Base, a CRM Is Just a Database: Here’s How to Build One

Sales Hacker

CRMs are simultaneously the most necessary system for a sales team – and the most hated. They are also often under-utilized and improperly implemented. This not only causes headaches for daily users, but wastes resources – primarily money and time.

Data 84

The Beginner’s Guide to WordPress Pricing

The Daily Egg

Are you getting ready to launch your own WordPress site, but want to clearly understand the various costs involved in building a website? Perhaps you’re confused about just how much it should cost when the internet suggests it could cost anywhere between $100 and $5,000 to launch your site.

Over 400 VCs Already Coming to 2021 SaaStr Annual!


Year after year, VCs show up to SaaStr Annual locked and loaded, term sheets in hands , on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors and big name SaaS VCs who grace the stage.

4 Spectacular Site Traffic Sources That’ll Help You Move Beyond Google

Neil Patel

Until a few years ago, every online business owner used to start their media marketing campaign solely by keeping the ‘big daddy’ in mind. It was the chief source of exposure – the number one search engine traffic source that helped websites get visitors.

3 Templates for Uncomplicating Your Product Management Process

In this workbook, you’ll find a comprehensive set of templates product development and cross-functional teams can adopt to better leverage your existing skills and your data.

Learn How to Sell Abroad With the Right Reflection, Planning, and Metrics

Sales Hacker

With uncertainty abound in the market, you may be keen to look elsewhere – including abroad. Even if your intention is global expansion , that doesn’t mean targeting a whole continent like it’s a single country is the right move to make.

5 Easy Steps to Change Your WordPress Login URL

The Daily Egg

Every WordPress website has the following login URLs by default. And all hackers, bots, and malicious attackers know this. Once they reach your login page, they only need to guess your password to get in.


Dear SaaStr: Why Do Venture Capitalists take Board Seats?


Q: Dear SaaStr: Why Do Venture Capitalists take Board Seats? It took me a while to figure this out. When I started writing venture (vs. angel) checks, the last thing I wanted to do was take another Bored (sic) Seat.

NFT Virtual Summit: The Videos

Andreessen Horowitz

Non-fungible tokens (NFTs) have energized the crypto world in the last six months, bringing new creators, collectors, fans, and participants to the space and spotlighting the underlying blockchain technology.

Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

Celebrating One Year

Sales Hacker

Community is often referred to as a feeling of fellowship with others, or a tribe to go through life’s ups and downs with. When you felt helpless, uncertain and scared this year, having a community surround you and pick you up makes a world of difference.

A2 Web Hosting Review

The Daily Egg

A web hosting company maintains a safe and efficient spot for your website on the internet. But no two web hosting services are exactly alike. Some have lightning speeds, others have excellent customer support, and some have promises of 99+% uptime, just to name a few differences.

The Public Markets Are Still Strong. But They Are Nervous.


Today is an incredibly amazing day as @Squarespace lists on the @NYSE via a direct listing. Congratulations to our team, our customers, our investors, and everyone who has come together to make this happen. Looking forward to the next decades of innovation and even more success!

Navel Gazing, Market Research, and the Hypothesis File


Ask most startups about their go-to-market (GTM) these days and they’ll give you lots of numbers. Funnel metrics. MQLs, SQLs , demos, and associated funnel conversion rates. Seen over time, cut by segment. Win/loss rates and close rates as well, similarly sliced.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Allyship in Post-Woke America

Sales Hacker

So you’ve read White Fragility and Youtubed every TED Talk on diversity. But one question persists: What am I really doing to meaningfully impact culture? Am I an effective ally or just… a well-read bystander? (Ok, Ok, that’s 2 questions. Thanks for being cool about it.)

HostGator Cloud Review

The Daily Egg

Speed and uptime are a cloud hosting service’s priorities. HostGator Cloud aligns its hosting service with these priorities that website owners have come to expect from cloud hosting. And it does so at an affordable level. With plans starting as low as $4.95

Cloud 190

Three Mega IPOs That Took A Long, Long Time To Get Big: Squarespace, Procore and UiPath


So three of my personal favorite SaaS companies finally went public, Squarespace, Procore and UiPath. Squarespace is a personal favorite (and one we run many SaaStr sites on) because it took a category of software that was a commodity and often a free give-away and made it magical.

Find the Right Customer Success Platform with our Scorecard Template


If you’ve purchased a home in recent years (or if you’re just someone who enjoys real estate “window shopping”), it’s likely you’ve used a tool like Zillow or Trulia to help you in your house hunt.

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

From Field to Digital: How to Adapt and Thrive with Virtual Selling

Sales Hacker

Deal management and people development are the most important activities for sales leaders – but the acceleration around virtual selling has created new challenges. To overcome these, 24×7 customer visibility and organizational agility are now keys to unlocking growth in 2021.

GoDaddy Review

The Daily Egg

Even if you aren’t exactly sure what GoDaddy does, chances are good you’ve heard of this company. Ads for GoDaddy have been running across computers and tv screens for years, including during huge televised events like the Super Bowl, so its name is well known to many.


Dear SaaStr: How Much (what %) of Revenue (ARR) Comes From Renewals in a SaaS Company?


After the early days — most. Of course, it varies. But one thing that is almost always true, is you get more renewals, more upsells, and more net revenue retention from your largest customers. Squarespace is almost all not just SMB, but self-service. Their new revenue retention is about 85%.