Sat.Jan 15, 2022 - Fri.Jan 21, 2022

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8 Things That Change When Your Company is Acquired

SaaStr

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b to Write to Citrix for $2.2b, Plangrid for almost $1b by Autodesk, and so many other incredible deals. It is breathtaking.

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Top 10 Sales Enablement Tools (To Use In 2022)

Predictable Revenue

Sales enablement tools are an essential part of the sales development process. Here are our top ten picks for the best sales enablement tools to use in 2022. The post Top 10 Sales Enablement Tools (To Use In 2022) appeared first on Predictable Revenue.

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How to Break Into the Creator Economy in a Digital Age

Entrepreneur - SaaS

More than 50 million people worldwide consider themselves to be creators -- here's how they're doing it.

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How Will the 52% Correction in the Stock Market Impact the Startup Fundraising Market?

Tom Tunguz

The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it. Public market investors are rotating out of high growth technology companies as the Fed’s policies of quantitative easing, asset purchases, and low rates abate. The question on every software founder’s mind today must be, how will this affect the private financing markets?

Marketing 362
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Interesting Learnings from Asana at $400,000,000 in ARR

SaaStr

When we last checked in on Asana, they were at $240m in ARR growing an incredible 55% a year. You might expect growth to slow in such a highly competitive space, but no — Asana’s growth has defied gravity. At $400m in ARR, it’s now growing a stunning 70%. That’s incredible acceleration at scale. Ok 5 Interesting Learnings on how they accelerated growth at scale: 1.

Scaling 237

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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of the first): There is no one-size-fits-all SaaS architecture. That makes for a vast landscape of pitfalls in the search for common ground between business and architecture.

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Is Compensation Stagnation to Blame for the Great Resignation?

Tom Tunguz

The Great Resignation has rippled across headlines and boardrooms as employees' values and priorities evolve. Has the Great Resignation been caused by a silent stagnation in compensation? Let’s compare data from 2010 and 2021 to understand the longitudinal trends in cash and equity compensation. The cash compensation of three executive roles at early-stage companies has increased faster than inflation.

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How Product and Customer Success Can Empower Customers of any Size with Dataiku (Video)

SaaStr

No matter whether your business has two clients or two thousand, you want to give them the best customer experience possible. But how can you build a product that provides a superior experience across vastly different scales? . Over the last decade, Dataiku has built a robust enterprise AI platform. In that time, they’ve managed to appeal not just to the big players of the industry, but to the SMB market as well.

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Announcing ‘The Intercom Customer Support Trends Report for 2022’

Intercom, Inc.

Support is changing fast – it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global support leaders about how they’re adapting. Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Get ready for the ‘Great Shutdown’

IT World

This fall, even as the Omicron variant gained steam, we largely pretended it wasn’t that bad. We were wrong. But that’s not what I’m here to talk about. I want to focus on what you’re going to do when you literally can’t keep your doors open because all your employees are home sick. (It’s already happening.) In my hometown of Asheville, N.C., schools have closed because the latest spike left the city schools system without enough staff to “maintain facilities operations or hold classes.

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How To Use Local Search Marketing to Attract More Customers

Neil Patel

Nearly half of all Google searchers are looking for local information. Whether they’re looking for products or services, they’re on Google, and, if you’re not, they’ll never find you. Therefore, any digital-savvy business needs to use local search marketing to ensure that prospective customers find them first. What is local search marketing? How is it different from local SEO?

Marketing 133
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How to Figure Out How Fast Your Competitor is Growth in About 60 Seconds

SaaStr

How to check on a competitor's growth plan: 1/ Search on LinkedIn how many sales reps they have 2/ Multiply by $500,000 ($250,000 if SMB). That's how much in bookings they plan to add this year. — Jason BeKind Lemkin 2⃣0⃣2⃣2⃣ (@jasonlk) January 12, 2022. One of the very earliest SaaStr posts, from way back in 2012, was on how to guess a competitor’s revenues from how many employees they have on LinkedIn.

SMB 227
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Investing in Ambient.ai

Andreessen Horowitz

In the summer of 2011, a masked intruder managed to open a locked door of Nicira, the startup I co-founded, walk directly to the desk of a well known engineer, passing many others on the way, grab a server, and … The post Investing in Ambient.ai appeared first on Andreessen Horowitz.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Microsoft beefs up Edge's security against zero-day attacks

IT World

In the latest release of its Edge beta, Microsoft introduced a new way for IT admins to better secure the Chromium-based browser against web-based attacks. The release notes for Microsoft Edge Beta Channel describe the new security features as employing several techniques to guard against so-called zero-day exploits; Zero-day exploits are software or network vulnerabilities developers are unaware of, and so they’ve not been patched.

Software 123
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Why You Should Still Be Using Personalized Marketing to Boost Your Brand

Neil Patel

It’s getting harder than ever to connect with buyers and prospects on a personal level. The good news? It is easier to build real, human connections with your audience if you know what data and strategies to use. One of the most effective strategies to build a personal connection is personalized marketing. What exactly is personalized marketing, and what are the benefits ?

Branding 130
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Dear SaaStr: How Much Does The VC On My Board Make If We Sell for 1 Billion?

SaaStr

Q: Dear SaaStr: How Much Does The VC On My Board Make If We Sell for 1 Billion? Often not as much as you’d think. Each general partner might make $5m here on a $1B exit. Let’s say you as a founder own 10% at a $1B exit, and a seed VC fund also owns 10%. Now let’s say your startup later sells for an incredible $1 Billion (!) dollars — a job dropping amount!

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The Market Education Bet and The Fundamental Tension Quadrant

Kellblog

Years ago I wrote a post on what I call the fundamental tension in marketing : the gap between what we want to say and what our audience wants to hear. For example, let’s say we’re a supply chain software company. Our founders are super excited about our AI/ML-based algorithms for demand prediction. Our audience, on the other hand, barely understands AI/ML [1] and wants to hear about reducing the cost of carrying inventory and matching marketing programs to inventory levels [2].

Education 118
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Investing in Topography Health

Andreessen Horowitz

Supply-demand mismatch problems in healthcare. Healthcare is plagued by many vexing supply-demand mismatch problems, e.g. patients waiting weeks to see a well-established doctor, while newly minted providers sit idle; critical medical supplies in abundance at some facilities, while in short … The post Investing in Topography Health appeared first on Andreessen Horowitz.

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Optimal Efficiency From Anywhere: How To Optimize the SaaS Tech Stack for Accounting Excellence

Sage Intacct

The sudden shift to remote work took us all by surprise. Still, for accounting teams in particular, the shock of moving to a work-from-home policy meant much more than just ensuring IT provided extra monitors to employees. Before March 2020, very few accounting teams had formalized remote work policies in place. Given the nature of their work, however, many SaaS companies found themselves in a better position when word came down to pack up the desk and get ready for an indefinite period of WFH.

SaaS 111
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Dear SaaStr: Our Sales Team Has a 7% Win Rate. Are We Failing?

SaaStr

Q: Sales team has a 7% win rate over last 6 months. CEO has put full revenue accountability on the marketing team. How do I keep sales from failing? Not to be too much of a Pollyanna — but a 7% win rate isn’t all bad. In fact, if you have an A+ engineering team, it might be borderline great news. A 7% win rate certainly means you are losing 93% of deals … but it also means you are getting invited into a ton of deals.

Sales 219
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5 Best Landing Page Builders That Will Maximize Conversions

Neil Patel

Good landing pages are the lifeblood of any digital marketing campaign. Without them, visitors don’t know what to do next. Where can they sign up? Where do they find the product from the ad they just clicked? Simply driving traffic to your homepage from a search engine, paid ads, or lead magnets won’t work. That makes landing pages critical for conversions.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Empathy Training Basics, Programs, Benefits, and More

Groove HQ

Understand the role empathy plays in the workplace and how to nurture it among your team. The post Empathy Training Basics, Programs, Benefits, and More appeared first on Groove Blog.

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Land your Next Customer Success Manager Job with these 3 Tips

Totango

Whether you’ve worked in the customer success industry for a while or you’ve recently decided that this is the career path for you, searching for Customer Success Manager jobs can be intimidating – especially if you don’t know where to start. In this article, we’ll take a look at some of the basic skills required to be successful as a CSM and break down three key areas to focus on to help you land that dream role.

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Dear SaaStr: What Makes a Bad CTO?

SaaStr

Dear SaaStr: What Makes a Bad CTO? While there is no legal definition for CTO or bright line between CTO and VPE, I’d suggest a start-up CTO really only has to do a few things — which are very hard: Assemble a small team (3–9) of very good engineers. That are super agile. That can ship a lot of very functional, very clever code that supports early, very rapid growth (from a very small base); and.

CTO Hire 216
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Podcast: Microsoft’s Activision acquisition, explained

IT World

Earlier this week, Microsoft announced plans to buy video game giant Activison Blizzard for $68.7 billion. Microsoft branded the deal as a metaverse play, but some industry analysts see it as Microsoft capitalizing on Activision’s weakened position. Computerworld executive editor Ken Mingis and senior reporter Lucas Mearian join Juliet to break down Microsoft’s planned acquisition, including how it relates to the metaverse and what it means for the tech industry.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Infinicept Welcomes Modo to Its Partner Network, Enabling Even More Flexibility and Choice to Customers

Infinicept

DENVER – January 20, 2022 Infinicept, a leading provider of embedded payments, today announced that Modo, a global leader in payment orchestration, has joined the Infinicept Partner Network, a curated community of solution providers that helps software and fintech companies get payments going their way. The Partner Network is designed to meet the evolving needs of companies as they embed payments.

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How a Sales Coaching Platform Can Affect Employee Retention

Sales Hacker

Strong sales reps are the lifeblood of your business and how you choose to invest in them matters. For frontline sales managers, attributes like competency, quality of work, ease of execution, and length of contribution indicate reps’ overall job success, but you can’t rely on those inputs to tell you if they are personally satisfied. In fact, 46% of survey respondents said they are pessimistic about the future of work, and many have already quit their jobs.

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Top Post & Vids of the Week: CEO GitLab, CMO Reprise, CEO Databricks, CMO Calendly, VPS HubSpot, and More!

SaaStr

Top Blog Posts This Week: 5 Interesting Learnings from Braze at $260,000,000 in ARR. Why a Great Rep Can Close 9x More Than a Poor Rep, and Even 2.5x More Than a Good Rep. Every Marketing Initiative, Every Channel … Plateaus. Plan for It. You Should Be Collecting At Least 100% Of Your MRR Each Month in Cash. Ideally, 110%+. How To (Successfully) Source Your First 2 Sales Reps.

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