Sat.Dec 11, 2021 - Fri.Dec 17, 2021

6+ Key Signs a VP Can’t Scale Beyond $5m-$10m ARR


It’s a bit of a bummer than oftentimes, once you finally hire a few great VPs at $1m, $2m, $3m ARR … and they do a great job … that they then don’t scale. They don’t turn out to be the right folks for the next level (as you approach and pass $10m ARR) and beyond.

Demo Is Not A Sales Process Stage (Sorry)


I think two things are nearly universal these days and I’m not a big fan of either one: Using a demo as the primary call-to-action on a website [1]. Using demo as a sales cycle stage. I discussed using demo as the primary website CTA in a previous post.

Sales 88

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

How to Build Customer Loyalty During the Holiday Season


The holidays give you a unique annual opportunity to build goodwill with customers that can last all year and promote long-term loyalty. Because of this, knowing how to build customer loyalty during the holidays greatly strengthens your ability to cultivate stronger relationships with your customers.

How Can Sales Coaching Improve Business Results?

Predictable Revenue

Sales coaching is focused training that maximizes your team’s potential. What if each member of your sales team improved by just 5% after receiving some coaching? It can help you unlock a substantial amount of revenue. The post How Can Sales Coaching Improve Business Results?

100 Pipeline Plays: The Modern Sales Playbook

For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets.

Customer Success Is A Single Digit Hire


We’ve talked on SaaStr about leaning in on Customer Success as much as possible. We’ve walked through why Second Order Revenue (i.e., the revenue ultimately generated or supported by Customer Success) is the key to growing a SaaS business.

More Trending

11 smart steps for managing files on a Chromebook

IT World

In the beginning, Chromebooks weren't really meant to manage files. It's tough to even remember now, but in the earliest incarnation of Chrome OS , way back in the Paleolithic era of 2010, Chromebooks didn't have a Files app.

How Technical Credibility & Metrics Will Help You Close More Deals

Predictable Revenue

As a sales rep it's critical that you're credible about how technical things interact so that you can help customers get to their intended outcome. The post How Technical Credibility & Metrics Will Help You Close More Deals appeared first on Predictable Revenue.

Dear SaaStr: What Are Some of the Best Hacks to Make Recruiting Easier?


Q: What are some top hiring tips for early-stage startups? The best founders are relentless recruiters. Truly relentless. However, very few started out that way. Your job in 2022 is to get there. — Jason BeKind Lemkin (@jasonlk) December 8, 2021. Recruiting is tough.

We are excited to announce Rakam is joining LiveRamp


Dear Rakam customers, In 2016, we started Rakam with a mission to enable companies to analyze customer data with low code.

Cloud 104

Your Guide to Embedded Payments

Right now, the embedded payments conversation can be downright confusing, Filled with terms like payfac, merchant of record, embedded payments, software-led payments––and that's just to name a few––we're here to break it all down to its essentials, and tell you what you really need to understand.

What you should do before your cloud goes down

IT World

Boy, was that fun or what? When Amazon Web Services’ (AWS’) US-EAST-1 Region started having fits with its application programming interfaces (APIs) on Dec. 7, we found out just how much we all depend on AWS.

Cloud 107

Prediction for the New Year: A Web3 Midterm

Andreessen Horowitz

We recently commissioned a public opinion survey* to gauge how significant the web3 constituency will be as we head into the U.S. midterm elections next year.

Dear SaaStr: What Would Cause a VC To Try to Force a Founder Out?


A lot has changed in the past decade. Today, the vast majority of traditional South Park / Sand Hill type VCs want the founder-CEO to go the distance, if at all possible. Bringing in “adult supervision” a la Google isn’t part of the core Silicon Valley playbook per se anymore.

3 Tips for Showing Gratitude in Sales

Sales Hacker

Showing gratitude isn’t just a nice thing to do – it also makes an impact. . According to a study by Harvard, “expressing gratitude helps people feel positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.” .

Sales 100

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today's data-driven applications. And they won’t cut it for your end users, your development team, or your business. Learn how 5 companies used embedded analytics to achieve huge returns and greater value than anticipated.

Why you should install the latest Apple updates

IT World

If you use a Mac and an iPad to get things done, the fact that Apple hasn’t yet introduced Universal Control (now promised for spring ), might put you off installing the latest Apple updates — iOS 15.2, iPadOS 15.2 and macOS 12.1. But there are very good reasons to do so.

Come for the Tool, Stay for the Exchange: Bootstrapping Liquidity in the Private Markets

Andreessen Horowitz

Over the past 20 years, there has been a dramatic shift in capital flow from the public to private markets. Since 2000, private market assets have grown over 10 times, representing over $6 trillion globally.

Trends 101

The Secrets Behind Creating Scalable Products with Box’s CEO, Aaron Levie


Scaling your product from one specific use case to an enterprise offering with multiple features is a daunting task. You need to consider your existing customers, your total addressable market (TAM), your employees, and how you envision the future of your product.

Cloud 208

The Fifth SaaS Correction

Tomasz Tunguz

Since 2016, public software has witnessed four corrections. Today, we’re in the midst of the fifth. Also, 2014 to 2016 saw a 57% reduction in multiples and of course after 2008. But let’s look at the most recent five years.

SaaS 95

Payments 101: A Guide to Who Does What in Payments

Whenever a consumer pays for a good or service the process is quick and easy. But behind the scenes, a massive system continually hums, making that transaction and more than a billion like it possible every day. Here's a guide to who does what in payments.

2021 — the year Apple became a big player in enterprise tech

IT World

It may not be obvious right now, but 2021 is arguably the year Apple truly entered the enterprise market. In the years to come, we’ll grow to understand the consequences of that arrival, which has been largely overshadowed by everyone's focus on the pandemic. Market share grows.

Episode 11: Desperate Q4 Emails

Sales Hacker

Write sales emails like a pro! Kristina and Will will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently.

Thanks to Toplyne, UserGems, Accusoft, and Oyster for Sponsoring SaaStr Annual 2022!


We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr!

The Ultimate Guide to Bing SEO

Neil Patel

When we talk about SEO, Google comes to mind for most search engine marketers. It makes sense. If you can please the search giant, other search engines will follow along and send traffic to your website. Right?

Your Guide to Using Conversational Marketing to Drive Demand Generation

What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.

8+ useful tips for Notes on iPhone, iPad, Mac

IT World

Do you use Apple’s Notes app? While it remains limited to iPhones, iPads, and Macs, it has become an incredibly useful tool that even boasts some collaboration features to help work in teams. Juggling too much at once? Notes can help.


This Small-Business Retirement Plan Can Really Build Wealth (Or, How to Become a 401(k) Millionaire)


This plan isn’t for everyone. If your business struggles to turn a profit, this won’t help. But once you make much more than you need to cover expenses, it’s time!

Top Posts and Vids of the Week: CMO of G2, CEO of PartnerStack, CEO of Gainsight, and More!


Top Blog Posts This Week: Even With Just “Pretty Good Growth”, You Can Build a Unicorn After $10m ARR. Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home. The Last 4 “SaaS Crashes” Barely Made a Dent in the Cloud Boomtimes.

SMB 203

23 Low Budget Online Marketing Strategies for Small Businesses

Neil Patel

If you’re reading this, I assume you’ve heard of the Internet. Most people have. At the time of writing this, InternetLiveStats shows that over 5 billion people are using the Internet. That’s a lot of people! The user base is steadily growing.

The Hitchhiker’s Guide to Embedded Analytics – 4 Mission-Critical Steps to Take on Your Analytics Journey

The right analytics capabilities will turn data into valuable insights for your end users. This research-based guide, derived from insights of industry professionals, will allow you to create an optimal strategy for acquiring those capabilities.

ChurnZero Establishes New European Headquarters to Support Global Growth


Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022.

Budget Planning 2022: Product vs. Sales

OpenView Labs

It’s December – your 2022 budget is drafted, circulated, revised, completed and board approved… right? Perhaps it is, but there is no call for panic if it isn’t yet. I certainly wouldn’t recommend it, but I’ve seen budgets get approved 6 months into a fiscal year.

4 Marketing Sessions at SaaStr Scale 2021: Reprise VPM + Reprise VPS, Tipalti CMO, Airtable CMO, Guru VPM


With one day left to go until SaaStr Scale 2021 on December 15th, we’re looking at an incredible speaker line-up this year. Team SaaStr wants to make sure you know about all the great content that’s on tap so here are a few marketing-centric sessions to add to your list.