Sat.Dec 11, 2021 - Fri.Dec 17, 2021

article thumbnail

6+ Key Signs a VP Can’t Scale Beyond $5m-$10m ARR

SaaStr

It’s a bit of a bummer than oftentimes, once you finally hire a few great VPs at $1m, $2m, $3m ARR … and they do a great job … that they then don’t scale. They don’t turn out to be the right folks for the next level (as you approach and pass $10m ARR) and beyond. A few signs I see again and again of VPs that can’t scale beyond $5m-$10m ARR: Lack of organization.

Scale 350
article thumbnail

Demo Is Not A Sales Process Stage (Sorry)

Kellblog

I think two things are nearly universal these days and I’m not a big fan of either one: Using a demo as the primary call-to-action on a website [1]. Using demo as a sales cycle stage. I discussed using demo as the primary website CTA in a previous post. In this post, I’ll cover my objections to using demo as a sales cycle stage. I know that both of these viewpoints are controversial, so please classify them in the thought-provocation department [2].

Scale 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Build Customer Loyalty During the Holiday Season

Totango

The holidays give you a unique annual opportunity to build goodwill with customers that can last all year and promote long-term loyalty. Because of this, knowing how to build customer loyalty during the holidays greatly strengthens your ability to cultivate stronger relationships with your customers. You can use a number of methods to promote customer loyalty during the holiday season.

article thumbnail

The Fifth SaaS Correction

Tom Tunguz

Since 2016, public software has witnessed four corrections. Today, we’re in the midst of the fifth. Also, 2014 to 2016 saw a 57% reduction in multiples and of course after 2008. But let’s look at the most recent five years. This chart shows the median and the 75th percentile of enterprise value/forward revenue multiple for the basket of public stocks which were public at that moment in time.

SaaS 361
article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

Customer Success Is A Single Digit Hire

SaaStr

We’ve talked on SaaStr about leaning in on Customer Success as much as possible. We’ve walked through why Second Order Revenue (i.e., the revenue ultimately generated or supported by Customer Success) is the key to growing a SaaS business. We’ve talked about how all the Second Timers are hiring in customer success way early , ahead of sales, ahead of revenue.

More Trending

article thumbnail

The Future of Work is Not Corporate — It’s DAOs and Crypto Networks

Andreessen Horowitz

In the future, it’s likely that the average person will not work for a company. Instead, people will earn income in non-traditional ways by taking actions such as playing games, learning new skills, creating art, or curating content. This kind of shift in how we work is not unusual or unexpected — the idea that. Read More. The post The Future of Work is Not Corporate — It’s DAOs and Crypto Networks appeared first on Future.

145
145
article thumbnail

Tokens as CAC - Are Crypto Companies More or Less Efficient in Acquiring Customers?

Tom Tunguz

Tokens are the paid customer acquisition channel of web3. By analyzing how web3 companies invest tokens, we can calculate the cost of customer acquisition (CAC) for a crypto company. When a user spins up a validator to verify transactions on a blockchain, stresses the testnet and is rewarded with tokens, stakes tokens to generate yield, burns tokens to transact, or receives an airdrop for tweeting, a cryptoco expends tokens to acquire a customer.

article thumbnail

Dear SaaStr: What Are Some of the Best Hacks to Make Recruiting Easier?

SaaStr

Q: What are some top hiring tips for early-stage startups? The best founders are relentless recruiters. Truly relentless. However, very few started out that way. Your job in 2022 is to get there. — Jason BeKind Lemkin (@jasonlk) December 8, 2021. Recruiting is tough. I certainly don’t do it well enough. But to be a great CEO, you need to find a way to force yourself to be a great recruiter.

article thumbnail

How Technical Credibility & Metrics Will Help You Close More Deals

Predictable Revenue

As a sales rep it's critical that you're credible about how technical things interact so that you can help customers get to their intended outcome. The post How Technical Credibility & Metrics Will Help You Close More Deals appeared first on Predictable Revenue.

Metrics 232
article thumbnail

How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

article thumbnail

The Ultimate Guide to Bing SEO

Neil Patel

When we talk about SEO, Google comes to mind for most search engine marketers. It makes sense. If you can please the search giant, other search engines will follow along and send traffic to your website. Right? Most marketers don’t consider Bing (the second most used search engine) a lucrative channel, but it can be if you’ve optimized your site for Bing SEO. .

article thumbnail

11 smart steps for managing files on a Chromebook

IT World

In the beginning, Chromebooks weren't really meant to manage files. It's tough to even remember now, but in the earliest incarnation of Chrome OS , way back in the Paleolithic era of 2010, Chromebooks didn't have a Files app. You couldn't find files on your computer, you couldn't copy or move different types of data, and you sure as hell couldn't wirelessly transfer files or automatically sync 'em with any other sort of system.

Wireless 140
article thumbnail

Dear SaaStr: What Would Cause a VC To Try to Force a Founder Out?

SaaStr

A lot has changed in the past decade. Today, the vast majority of traditional South Park / Sand Hill type VCs want the founder-CEO to go the distance, if at all possible. Bringing in “adult supervision” a la Google isn’t part of the core Silicon Valley playbook per se anymore. Mark Zuckerberg started the change in the VC mindset, Drew Houston, Aaron Levie and many others continued it, the Collision brothers perfected it.

Finance 231
article thumbnail

Come for the Tool, Stay for the Exchange: Bootstrapping Liquidity in the Private Markets

Andreessen Horowitz

Over the past 20 years, there has been a dramatic shift in capital flow from the public to private markets. Since 2000, private market assets have grown over 10 times, representing over $6 trillion globally. This trend has been driven by a variety of factors, including low interest rates, companies staying private longer, the need. Read More. The post Come for the Tool, Stay for the Exchange: Bootstrapping Liquidity in the Private Markets appeared first on Future.

Marketing 137
article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

23 Low Budget Online Marketing Strategies for Small Businesses

Neil Patel

If you’re reading this, I assume you’ve heard of the Internet. Most people have. At the time of writing this, InternetLiveStats shows that over 5 billion people are using the Internet. That’s a lot of people! The user base is steadily growing. That’s why eMarketer estimated that digital ad spending will grow to $191.01 billion which is a 25.5 percent increase from last year.

article thumbnail

What you should do before your cloud goes down

IT World

Boy, was that fun or what? When Amazon Web Services’ (AWS’) US-EAST-1 Region started having fits with its application programming interfaces (APIs) on Dec. 7, we found out just how much we all depend on AWS. (Even people who’d never heard of it knew something was wrong when their Disney+ and Netflix shows didn’t appear on TV, the new Roomba robot vacuum cleaner stopped cleaning, and those “smart” lights didn’t work—because they all rely on AWS.

AWS 130
article thumbnail

The Secrets Behind Creating Scalable Products with Box’s CEO, Aaron Levie

SaaStr

Scaling your product from one specific use case to an enterprise offering with multiple features is a daunting task. You need to consider your existing customers, your total addressable market (TAM), your employees, and how you envision the future of your product. How do you balance these things while creating a great product? Aaron Levie, CEO and Co-founder of Box, discusses the approaches he used for scaling his company in terms of hybrid work, adjusting to a dynamic economy during the pandemi

Scale 229
article thumbnail

Prediction for the New Year: A Web3 Midterm

Andreessen Horowitz

We recently commissioned a public opinion survey* to gauge how significant the web3 constituency will be as we head into the U.S. midterm elections next year. The findings were mind-blowing for the a16z web3 team, and we wanted to share … The post Prediction for the New Year: A Web3 Midterm appeared first on Andreessen Horowitz.

article thumbnail

People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

article thumbnail

6 Facebook Lead Generation Tips to Generate More Business

Neil Patel

Let’s face it: Every marketer on the planet wants more leads. We go to great extents to generate and capture those leads. In a market that is only getting more competitive, Facebook has more features and tools to help you drive qualified leads than you might realize. If you feel like you’ve tried everything from guest blogging to customer referrals, it might be time to take a second look at Facebook.

Business 139
article thumbnail

Top 22 Full Stack Developers to Follow in 2022

Frontegg

Full stack developers are a coveted breed. They are dynamic, versatile, and have the ability to overcome a wide range of engineering obstacles. We are glad to share a list of 22 leading full stack developers you must follow in 2022 to stay in touch with the latest trends and developments in the SaaS and IT spaces. #1 John Sonmez. Founder of Bulldog Mindset, Technical Adviser at Health Hero 43.4K followers on Twitter and 17.2K followers on LinkedIn.

article thumbnail

Thanks to Toplyne, UserGems, Accusoft, and Oyster for Sponsoring SaaStr Annual 2022!

SaaStr

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Toplyne helps sales teams at product-led companies convert their freemium users!

article thumbnail

We are excited to announce Rakam is joining LiveRamp

Rakam

Dear Rakam customers, In 2016, we started Rakam with a mission to enable companies to analyze customer data with low code. On this mission, we built an open-source data ingestion tool (Rakam API) that lets companies collect their company data from different sources into their cloud databases and a cloud-agnostic customer analytics and segmentation platform (Rakam BI) that enables companies to draw real-time insights from their data warehouses and create custom audiences.

Cloud 130
article thumbnail

10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

article thumbnail

Why you should install the latest Apple updates

IT World

If you use a Mac and an iPad to get things done, the fact that Apple hasn’t yet introduced Universal Control (now promised for spring ), might put you off installing the latest Apple updates — iOS 15.2, iPadOS 15.2 and macOS 12.1. But there are very good reasons to do so. The update that fixed the internet. Last week news arrived of a nasty vulnerability in Apache’s Log4j software library that could easily be used to steal data and credentials from web services and install software onto servers

Software 126
article thumbnail

How to Use Your Landing Page to Increase Brand Awareness

Unbounce

You know how they say, “You can’t become a household name overnight?”. That saying’s especially true with brands. Before your product or service can become a go-to for your customers, they’ve got to know who you are in the first place—and that process takes time. As you push to get people talking about your brand, an awareness-focused landing page will help you reach your goal.

Branding 124
article thumbnail

Top Posts and Vids of the Week: CMO of G2, CEO of PartnerStack, CEO of Gainsight, and More!

SaaStr

Top Blog Posts This Week: Even With Just “Pretty Good Growth”, You Can Build a Unicorn After $10m ARR. Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home. The Last 4 “SaaS Crashes” Barely Made a Dent in the Cloud Boomtimes. Is the “Covid Boost” Over in SaaS? It Depends. A Tale of Two Trends.

SMB 224
article thumbnail

3 Tips for Showing Gratitude in Sales

Sales Hacker

Showing gratitude isn’t just a nice thing to do – it also makes an impact. . According to a study by Harvard, “expressing gratitude helps people feel positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.” . You may already be aware of this phenomenon and benefit from it in your personal life by demonstrating appreciation for your family, friends, and even colleagues.

Sales 121
article thumbnail

Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

article thumbnail

8+ useful tips for Notes on iPhone, iPad, Mac

IT World

Do you use Apple’s Notes app? While it remains limited to iPhones, iPads, and Macs, it has become an incredibly useful tool that even boasts some collaboration features to help work in teams. Juggling too much at once? Notes can help. Apple has iterated Notes over the years and has made some useful productivity-boosting enhancements in its most recently released operating systems.

122
122
article thumbnail

MQL vs. SQL: What Different Lead Types Mean for Your Business

Unbounce

What’s the lifeblood of any business? Leads. Leads are potential customers that can turn into sales and profit for your business. But leads aren’t all alike. Each one has different needs and expectations. They’re not always at the same stage of the buyer’s journey. One might simply be curious about a product or service, while another might be ready to jump on board and make a purchase.

Business 111
article thumbnail

4 Marketing Sessions at SaaStr Scale 2021: Reprise VPM + Reprise VPS, Tipalti CMO, Airtable CMO, Guru VPM

SaaStr

With one day left to go until SaaStr Scale 2021 on December 15th, we’re looking at an incredible speaker line-up this year. Team SaaStr wants to make sure you know about all the great content that’s on tap so here are a few marketing-centric sessions to add to your list. Tickets to Scale are free, so be sure to sign up to join us live. SaaStr Scale is dedicated to bringing you the playbooks for scaling to $100M and beyond.

Scale 221