Sat.Jul 10, 2021 - Fri.Jul 16, 2021

The Goldilocks Zone of SaaS Metrics

Point Nine Land

What’s an OK churn rate [conversion rate, ARPA,…]? Hint: It depends. The Goldilocks Zone around a star is the region where the temperature is “just right” for liquid water. Founders often ask me questions like: What is an OK churn rate? How does our conversion rate compare to other startups?

The Potential for More Innovation Through SaaS


This is the 3 rd in our 5-part series on the benefits of Software as a Service (SaaS). Our initial post offered some definitions of cloud and SaaS. Our last post explored the value of SaaS in terms of cost savings. In this post, we turn our attention to a different kind of value: innovation.


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Brightback and Recurly Present - Highly Effective Strategies to Prevent Churn


We've worked with the experts at Recurly to create an infographic with Highly Effective Churn Prevention Strategies. A few highlights from the Guide: Definitions of Involuntary and Voluntary Churn.

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The Complete Guide to Domain Extensions

The Daily Egg

A domain name points people directly to your website, and the few letters that make up your domain extension can say a lot about your site to visitors. Choosing a suitable domain extension for your site’s purpose and branding can be pivotal to its success.

The Digital Experience Insights Report

You don’t need to feel your way around in the dark anymore. Download this groundbreaking report to shine a light on the invisible opportunities your team is missing — and discover what they’re ultimately costing your business.

Neuroscience-Based Hyper-Tactical Outbound Approaches with Justin Michael

Predictable Revenue

Justin Michael, Founder at dives into brain hacks and armchair neuroscience with radical approaches on how outbound can look and feel. The post Neuroscience-Based Hyper-Tactical Outbound Approaches with Justin Michael appeared first on Predictable Revenue.

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Understanding Customer Success: Growth Driven by the Customer-Centered Economy


Strategy for customer success growth has changed as commerce has gone digital and big data has made marketing and sales customer-centric. In the old days, growing your business was easy. Tell people about your business, get them in the store, sell them things, then look for more customers.

Best Google Analytics Plugins for WordPress Compared

The Daily Egg

Collecting important data such as how much traffic you have, where your visitors are coming from, and which pages are performing well can help you to improve your website’s attraction for users. Google Analytics can present all of this data and more to you right out of your WordPress dashboard.

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How to win the referral with Samantha McKenna

Predictable Revenue

Samantha McKenna shares her strategies and 4 pillars of the #SAMSALES methodology to handle referrals as a salesperson to win the deal. The post How to win the referral with Samantha McKenna appeared first on Predictable Revenue.

Almost 10 Years On, I Remember Every Minute


Almost 10 years on, I remember every minute. That's Founder Life — Jason BeKind Lemkin (@jasonlk) July 9, 2021. A lot of early posts at SaaStr were about my learnings co-founding Adobe Sign / EchoSign.

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

How to Build a High-Impact Team with Daniella Bellaire

Sales Hacker

How do you accelerate impact quickly and build empowered teams? Daniella Bellaire , Global Head of Revenue Enablement at Shopify, spent the last 4 years in high-growth startup environments and she shares this aha moment that helped her build teams: 1. Level up the talent bar with each new hire.

Best Digital Marketing Courses Compared

The Daily Egg

In 2021, running a successful online business requires savvy digital marketing skills. The internet is packed with endless digital marketing courses and it takes some digging to discover the best course for your needs.

Sales Consultant Bedrijfssoftware & E-Commerce


Op zoek naar een uitdagende Nederlandse uitdaging binnen sales? Klik dan hier om een gesprek in te plannen!

Dear SaaStr: At What Stage Should the Founders Stop Being Individual Contributors?


Q: At what stage should SaaS founders fully stop being individual contributors? I’ve come up with 2 rough rules here to avoid stalling out: Try to have a complete 1.0 management team by $4m ARR at least. Earlier is better, of course. And try to hire at least 1 strong VP by $1m ARR.

How to Empower Your Users So You Can Create a Great Product

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Join Johanna Rothman, Author and Consultant, for her session that will discuss why instead of designing for the users, CTOs and their teams should collaborate with empowered users to create a great product together.

What is Customer Lifetime Value and How to Calculate It


Customer Lifetime Value (CLTV) , also known as, Lifetime Value (LTV), is the gross profit a customer delivers to your business in their lifetime. It is the amount of revenue your business will make from a customer over their average lifetime as a customer.

Best WordPress Backup Plugins Compared

The Daily Egg

Using a WordPress backup plugin to create regular backups of your website’s content is one of the easiest ways to protect yourself from disaster. Whether you get hacked or your website crashes, you’ll avoid losing your entire website and the headache of needing to start from scratch.


Atlassian’s Secret to Better Cross-Functional Meetings

OpenView Labs

In 2015, Harvard Business Review published a piece with the head-turning title “75% of Cross-Functional Teams Are Dysfunctional.”. Sadly, it’s a pretty safe bet that not much has changed on that front in the last six years.

Dear SaaStr: Should I Publish My Pricing?


Q: Dear SaaStr: Should I Publish My Pricing? If you aren’t sure — then yes. Transparent pricing has many advantages: It makes the sales process simpler. It allows prospects and leads to do more discovery work on their own. And it places you app in pricing context with other apps.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

The Next Step Forward for Conversational Intelligence - Chorus & ZoomInfo

Tomasz Tunguz

Today, Jim Benton, CEO at Chorus announced the company has agreed to a merger with ZoomInfo for $575m.

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Best WordPress Booking Plugins Compared

The Daily Egg

After thoroughly researching every well-known WordPress booking plugin, we determined that Bookly PRO is the best for most. Bookly PRO has customizable add-ons, a flexible model for any business type, and is super simple to use.

How To Build a Professional Network, According to Someone Who Networks for a Living

OpenView Labs

Networking is my full-time job. No, really—I build and maintain our executive networks at OpenView. It’s my job to make sure we know the right people across all different facets. I’m lucky to be in this position because I genuinely like people and hearing their stories.

Dear SaaStr: A VC Seems Interested. What Are the Odds a Deal Actually Happens?


Q: Dear SaaStr: A VC Seems Interested. What Are the Odds a Deal Happens? So many founders get upset about VCs’ intentions, which is fair enough. But nothing signed until it’s signed.

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

Internal Linking Guide: Actionable Tips, Strategies, and Tools

Neil Patel

Internal links are a crucial part of a successful SEO strategy. Small but mighty, simple yet complex, internal links help navigate users through your digital content and give search engine crawlers information about how your website works.

WordPress Vs. Wix

The Daily Egg

We spent quite a bit of time comparing WordPress Vs. Wix as site builders because we wanted to find out, both for us and for you, which one is truly the best. Our conclusion? Though Wix has lots of great features and is very beginner-friendly, WordPress is what you truly want to use if you […].


Insight Selling: Help Your Buyers Make the Right Decision

Sales Hacker

??. When everyone talks about customer-centricity making it easy to buy, what we’ve learned over the past year is some of that translates to making it easier to sell. That’s verbatim from Hang Black , VP of Global Revenue Enablement at Juniper Networks.

10 Common Blindspots When Hiring Your First Sales Team


Q: What are some common blind spots and mistakes startups make when hiring for and building out a sales team? Some of the top blind spots founders and even VPs of Sales make: #1. You hire a sales rep to sell before you can prove you can do it yourself. You have to prove it’s sellable first.

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The Beauty and Brains of Actionable Data: How to Go From Concept to Reality

Speaker: Dr. Joe Perez, Senior Systems Analyst at NC Dept. of Health & Human Services, and Chief Technology Officer at SolonTek

Join Dr. Joe Perez, Senior Systems Analyst at NC DHHS, and Chief Technology Officer, SolonTek, to learn how you can capitalize on your ideas by blending internal with external while leveraging them into a cohesive strategy for both the short term and the long term.

Marketing Automation: What is it, Examples & Tools [2021]

Neil Patel

Marketing is important to your business. Just call me Captain Obvious. However, as customers evolve, so does the unpredictable marketing landscape. This means you’re likely spending more and more time trying to keep up with the latest marketing tips and trends.

Best Medical Software Compared

The Daily Egg

Best Medical Software Medical software helps healthcare providers manage patients and their practices. We spent countless hours reviewing over 25 pieces of medical software to determine which was best.

RevOps vs. Sales Ops – What’s the Difference?

Sales Hacker

We’ve been hearing a lot about RevOps lately, but how is it different from Sales Ops? Which is which, and how do they connect? We asked the Sales Hacker community for their take to get the real scoop on how each differs. How are RevOps and Sales Ops different?