Sat.Dec 18, 2021 - Fri.Dec 24, 2021

Why Outsourcing Sales Development Representatives (SDRs) is the Right Decision for Your Business

Predictable Revenue

Sales coaching is focused training that maximizes your team’s potential. What if each member of your sales team improved by just 5% after receiving some coaching? It can help you unlock a substantial amount of revenue.

6 Essential Messages for Customer Success Manager Automation


Building out customer success manager automation depends on the effective use of email and in-app messaging. Planning strategic emails at key milestones in your customer journey can help you deliver a smoother customer experience, yielding higher satisfaction and better retention rates.


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The Great Resignation: Why workers quit (and how companies can respond)

IT World

By now, what at first was seen as a workforce blip has become a real trend: workers are quitting their jobs in droves. In October, 4.1 million workers quit their jobs. that was down from a record 4.4 million who left the workforce the month before and 4.3 million in August.

Top 10 SaaStr Videos of 2021: Gorgias, Shopify, PagerDuty, and More!


With four digital events plus SaaStr Annual, we have 100+ videos just from 2021 for you! Our top videos alone cover a wide range of topics important to SaaS Founders and CEOs: building a unicorn, scaling, fundraising, customer success, mental health, and more. Here are the Top 10.

How Software Companies Fit into the Payments Revenue Food Chain

As software companies become a larger part of the payments world, they need to decide how far up the payments revenue food chain they want to go. How much can software companies earn from payments? Find out more in this eBook!

How to Maximize Your Customer Training Investment

Sales Hacker

COVID-19 was a sink or swim moment for many companies. The choices were simple: dive headlong into a decade’s worth of digital transformation , or go out of business.

More Trending

OceanX Named a ‘Top 3PL’ for 2022 by Multichannel Merchant


OceanX has been named a MCM Top 3PL for 2022, joining dozens of other leading third-party logistics providers selected by Multichannel Merchant in its seventh annual directory.

Dear SaaStr: How Can I Develop Confidence as a Startup CEO?


Q: Dear SaaStr: How Can I Develop Confidence as a Startup CEO? We’ve all been there in the early days — and even beyond. You can have 1000% conviction in your start-up but still not be 100% confident in yourself as a CEO yet. It’s OK. It’s natural.

The Holiday Mailbag: Your Community Questions Answered

Sales Hacker

In the final episode of the Sales Hacker Podcast for 2021, Sam Jacobs digs into the “mailbag” of great questions found in the Sales Hacker Community. Join us for holiday cheer and some great new ways to look at how you can excel at sales in 2022. powered by Sounder.

A Marketer’s Guide to the Metaverse

Neil Patel

Technology is ever-changing and, because of that, so is marketing. The evolution of the metaverse is just one recent development in the world of technology, but one that will have a huge impact on the human experience as we know it.

How Becoming a Payment Facilitator Improves Your Merchant’s Experience

Many business-to-business software companies were founded for a single, fundamental purpose: to improve the business solutions. How does becoming a payment facilitator help them achieve this? Find out in this guide!

The Problem With Manual Email Segmentation


It’s time to call it: the “customer journey,” as you know it, is officially dead. It’s a concept that sprang into the industry’s collective consciousness when retail met the Internet, forever changing the way people interact and shop with brands. With….

5+ Reasons to Worry Less About the Competition


Q: How much should an entrepreneur worry about competition in an early-stage startup? You are going to obsess about competition. You won’t be able to help it. And mostly it’s healthy. But one thing we’ve all learned is we worry just a bit too much — and the wrong way.

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Privacy-centric DuckDuckGo to release Mac desktop browser

IT World

Popular, privacy-centered search engine DuckDuckGo plans to launch a desktop browser for macOS laptops and desktops. The browser is designed from the ground up to maintain privacy; that means it will not collect information about users and will not install cookies or tracking codes on devices.

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The big ideas that fintech will tackle in 2022

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news.


PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Top 5 ChurnZero Webinars from 2021 to Watch and Share


Over the last year we’ve created and shared a lot of new content with our Churn Fighting audience that we’re really proud of and have received positive feedback on, especially our thought leadership webinar content.

SaaStr Wrapped: A Year in Review


As 2021 winds down, we wanted to give a BIG Thank You to everyone in the SaaStr community. 2021 was a huge year for us, a big rebound after SaaStr Annual 2020 was the first major tech event that Covid shut down in March ‘20. It took a while to dig out of that hole, but we came out much stronger.

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How Apple's iCloud Private Relay supports enterprise VPN

IT World

Apple’s iCloud Private Relay service gives users privacy, security, and convenience. It is best seen as a limited form of virtual private network (VPN) that protects a user’s Safari browsing activity from prying eyes. But, is it compatible with your enterprise’s existing VPN systems ? (TL;DR:

Top 3 Things We Learned from PLG123 in 2021

OpenView Labs

With $1 billion ARR, over 100% year over year growth, and a $40 billion valuation, Canva is absolutely crushing it. Not only that, but they’re expecting $1 billion ARR by EOY 2021. This all would not be possible without product-led growth. Not convinced?

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Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

How to Create Inclusive Content for Everyone

Neil Patel

The last thing you’d ever want to do is exclude a person or group of people through your marketing. Yet many marketers and writers have made this mistake.

How Product Leaders are Building the Future of Enterprise Software with Atlassian COO, Slack CPO & Miro CPO (Video)


The work environment as we know it has changed drastically in the past two years.

How to verify that your website is user friendly


Websites have been around for so long now that it seems we’ve started taking them for granted. However, they are still a starting point for a lot of customers online.

Here’s What We Learned from Casey Renner’s 2021 #WeeklyWalks

OpenView Labs

We’re coming to the end of 2021– a lot has changed in the world of SaaS. One thing that has remained a constant? Operating Partner Casey Renner’s WeeklyWalk series.

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Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

12 Android tips you shouldn't miss from 2021

IT World

Ah, the holidays. No matter what style of winter celebration you prefer (I'm a Festivus man myself), late December is a fine time for kicking back and regrouping for the coming year.

2021 on Inside Intercom

Inside Intercom

Another year draws to a close, and there won’t be many people sorry to leave this one behind us. From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle.

Product vs. Product Category: The Challenges of Developing “The Next Big Thing” as a SaaS Start-Up


Every founder dreams of devising a million dollar idea. An idea that has the potential to change the whole SaaS playing field. Not just a new product; the start of a whole new product category.

Top 5 Things We Learned from BUILD in 2021

OpenView Labs

After the holidays the BUILD podcast with Blake Bartlett will be back featuring episodes with leaders at Stack Overflow, Twilio, Chime, Snyk and more. . In the meantime ICYMI, here’s what we’ve learned this year on the show: Community fuels product adoption and virality for developer software.

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

What’s all the fuss with Log4j2?

IT World

If you’re a Windows user tracking various tech and security websites, you’ve probably read about the Log4j2 vulnerability that’s taken the internet by storm, literally and figuratively.

Everything You Need to Know About SaaS Sales Forecasting Methods


Everything You Need to Know About SaaS Sales Forecasting Methods. Forecasting is an essential practice for growing businesses, especially considering the lightning-fast speed at which technology and the internet continue to change.

What Is Social Media Marketing — And How To Make Most Of It


‘Tis the season for social media marketing, but do you know what that means exactly? Social media marketing is a digital strategy that involves communicating with the audience on various social media and turning them into leads.