Sat.Dec 18, 2021 - Fri.Dec 24, 2021

Why Outsourcing Sales Development Representatives (SDRs) is the Right Decision for Your Business

Predictable Revenue

Sales coaching is focused training that maximizes your team’s potential. What if each member of your sales team improved by just 5% after receiving some coaching? It can help you unlock a substantial amount of revenue.

6 Essential Messages for Customer Success Manager Automation

Totango

Building out customer success manager automation depends on the effective use of email and in-app messaging. Planning strategic emails at key milestones in your customer journey can help you deliver a smoother customer experience, yielding higher satisfaction and better retention rates.

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The Great Resignation: Why workers quit (and how companies can respond)

IT World

By now, what at first was seen as a workforce blip has become a real trend: workers are quitting their jobs in droves. In October, 4.1 million workers quit their jobs. that was down from a record 4.4 million who left the workforce the month before and 4.3 million in August.

Top 10 SaaStr Videos of 2021: Gorgias, Shopify, PagerDuty, and More!

SaaStr

With four digital events plus SaaStr Annual, we have 100+ videos just from 2021 for you! Our top videos alone cover a wide range of topics important to SaaS Founders and CEOs: building a unicorn, scaling, fundraising, customer success, mental health, and more. Here are the Top 10.

100 Pipeline Plays: The Modern Sales Playbook

For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets.

The big ideas that fintech will tackle in 2022

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news.

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Privacy-centric DuckDuckGo to release Mac desktop browser

IT World

Popular, privacy-centered search engine DuckDuckGo plans to launch a desktop browser for macOS laptops and desktops. The browser is designed from the ground up to maintain privacy; that means it will not collect information about users and will not install cookies or tracking codes on devices.

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Dear SaaStr: How Can I Develop Confidence as a Startup CEO?

SaaStr

Q: Dear SaaStr: How Can I Develop Confidence as a Startup CEO? We’ve all been there in the early days — and even beyond. You can have 1000% conviction in your start-up but still not be 100% confident in yourself as a CEO yet. It’s OK. It’s natural.

How to Maximize Your Customer Training Investment

Sales Hacker

COVID-19 was a sink or swim moment for many companies. The choices were simple: dive headlong into a decade’s worth of digital transformation , or go out of business.

OceanX Named a ‘Top 3PL’ for 2022 by Multichannel Merchant

OceanX

OceanX has been named a MCM Top 3PL for 2022, joining dozens of other leading third-party logistics providers selected by Multichannel Merchant in its seventh annual directory.

Your Guide to Embedded Payments

Right now, the embedded payments conversation can be downright confusing, Filled with terms like payfac, merchant of record, embedded payments, software-led payments––and that's just to name a few––we're here to break it all down to its essentials, and tell you what you really need to understand.

How Apple's iCloud Private Relay supports enterprise VPN

IT World

Apple’s iCloud Private Relay service gives users privacy, security, and convenience. It is best seen as a limited form of virtual private network (VPN) that protects a user’s Safari browsing activity from prying eyes. But, is it compatible with your enterprise’s existing VPN systems ? (TL;DR:

5+ Reasons to Worry Less About the Competition

SaaStr

Q: How much should an entrepreneur worry about competition in an early-stage startup? You are going to obsess about competition. You won’t be able to help it. And mostly it’s healthy. But one thing we’ve all learned is we worry just a bit too much — and the wrong way.

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A Marketer’s Guide to the Metaverse

Neil Patel

Technology is ever-changing and, because of that, so is marketing. The evolution of the metaverse is just one recent development in the world of technology, but one that will have a huge impact on the human experience as we know it.

The Holiday Mailbag: Your Community Questions Answered

Sales Hacker

In the final episode of the Sales Hacker Podcast for 2021, Sam Jacobs digs into the “mailbag” of great questions found in the Sales Hacker Community. Join us for holiday cheer and some great new ways to look at how you can excel at sales in 2022. powered by Sounder.

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today's data-driven applications. And they won’t cut it for your end users, your development team, or your business. Learn how 5 companies used embedded analytics to achieve huge returns and greater value than anticipated.

12 Android tips you shouldn't miss from 2021

IT World

Ah, the holidays. No matter what style of winter celebration you prefer (I'm a Festivus man myself), late December is a fine time for kicking back and regrouping for the coming year.

SaaStr Wrapped: A Year in Review

SaaStr

As 2021 winds down, we wanted to give a BIG Thank You to everyone in the SaaStr community. 2021 was a huge year for us, a big rebound after SaaStr Annual 2020 was the first major tech event that Covid shut down in March ‘20. It took a while to dig out of that hole, but we came out much stronger.

Cloud 202

The Problem With Manual Email Segmentation

ReSci

It’s time to call it: the “customer journey,” as you know it, is officially dead. It’s a concept that sprang into the industry’s collective consciousness when retail met the Internet, forever changing the way people interact and shop with brands. With….

Top 3 Things We Learned from PLG123 in 2021

OpenView Labs

With $1 billion ARR, over 100% year over year growth, and a $40 billion valuation, Canva is absolutely crushing it. Not only that, but they’re expecting $1 billion ARR by EOY 2021. This all would not be possible without product-led growth. Not convinced?

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Payments 101: A Guide to Who Does What in Payments

Whenever a consumer pays for a good or service the process is quick and easy. But behind the scenes, a massive system continually hums, making that transaction and more than a billion like it possible every day. Here's a guide to who does what in payments.

What’s all the fuss with Log4j2?

IT World

If you’re a Windows user tracking various tech and security websites, you’ve probably read about the Log4j2 vulnerability that’s taken the internet by storm, literally and figuratively.

How Product Leaders are Building the Future of Enterprise Software with Atlassian COO, Slack CPO & Miro CPO (Video)

SaaStr

The work environment as we know it has changed drastically in the past two years.

How to verify that your website is user friendly

Baremetrics

Websites have been around for so long now that it seems we’ve started taking them for granted. However, they are still a starting point for a lot of customers online.

Here’s What We Learned from Casey Renner’s 2021 #WeeklyWalks

OpenView Labs

We’re coming to the end of 2021– a lot has changed in the world of SaaS. One thing that has remained a constant? Operating Partner Casey Renner’s WeeklyWalk series.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.

Don’t waste time reinventing the software wheel

IT World

I was talking to an old friend who was leaving tech journalism behind for a startup tech firm. Yay him! So, I asked what he’d be doing there first. Building a custom content management system (CMS),” he told me. I then blurted out the first question that sprang to mind: “Why!?”

Top 5 ChurnZero Webinars from 2021 to Watch and Share

ChurnZero

Over the last year we’ve created and shared a lot of new content with our Churn Fighting audience that we’re really proud of and have received positive feedback on, especially our thought leadership webinar content.

Product vs. Product Category: The Challenges of Developing “The Next Big Thing” as a SaaS Start-Up

Baremetrics

Every founder dreams of devising a million dollar idea. An idea that has the potential to change the whole SaaS playing field. Not just a new product; the start of a whole new product category.

Top 5 Things We Learned from BUILD in 2021

OpenView Labs

After the holidays the BUILD podcast with Blake Bartlett will be back featuring episodes with leaders at Stack Overflow, Twilio, Chime, Snyk and more. . In the meantime ICYMI, here’s what we’ve learned this year on the show: Community fuels product adoption and virality for developer software.

The Hitchhiker’s Guide to Embedded Analytics – 4 Mission-Critical Steps to Take on Your Analytics Journey

The right analytics capabilities will turn data into valuable insights for your end users. This research-based guide, derived from insights of industry professionals, will allow you to create an optimal strategy for acquiring those capabilities.

CES 2022: Can hope defy Omicron?

IT World

It may be ironic that CES 2022 is likely to be a banner year for a variety of devices, including smarthome hardware, given so many people won’t be attending the event in person. Can hope defy reality?

How to Create Inclusive Content for Everyone

Neil Patel

The last thing you’d ever want to do is exclude a person or group of people through your marketing. Yet many marketers and writers have made this mistake.

What Is Social Media Marketing — And How To Make Most Of It

Trujay

‘Tis the season for social media marketing, but do you know what that means exactly? Social media marketing is a digital strategy that involves communicating with the audience on various social media and turning them into leads.