For Entrepreneurs with David Skok
JUNE 28, 2018
I recently gave a talk at the 2018 SaaStock NYC conference in June. I had two goals I wanted to accomplish, present a simple model to understand SaaS business and to show a simple model of a SaaS business and to show the key levers a CEO can pull to achieve the greatest impact on their business.
Intercom, Inc.
JUNE 29, 2018
When faced with a problem or new process at work, most people usually don’t try to reinvent the wheel. Instead, they look for patterns and frameworks that are widespread and valuable. A common challenge for many teams is how to run retrospectives. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project.
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Tom Tunguz
JUNE 23, 2018
In the last six years, the median time between seed and Series A has more than tripled from about 200 days to about 750 days. Why? The seed market is in the midst of some secular changes. Seed rounds have declined 63% from their peak. Total dollars invested have fallen by 37%. But the median round size is up 3x in the same time period. In other words, investors are concentrating capital in fewer startups.
Sales Enablement, SaaS and Growth
JUNE 26, 2018
Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. That’s no secret. After years of dreaming about what might just be possible, over the past 12-18 months numerous software as a service (SaaS) companies from around the globe have taken their respective bot offerings to market.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Totango
JUNE 28, 2018
Totango’s mission is to enable organizations to proactively and intelligently operate around their customers. With industry-leading enterprises confidently running on Totango’s Customer Success Platform, we are dedicated to innovating and bringing to market products that deliver Customer Success results. Extending Product and Engineering Teams. We are constantly hiring the best and brightest Engineers, Product Managers, Designers, and Data Scientists who are passionate about our Enterprise-2-Cus
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
JUNE 26, 2018
Earlier this week, I wrote about the collapse in the number of seed investments. I received many questions about the data, all the same. Why is this happening? This is a deeper dive into the data. First, there are fewer seed investors participating in the market than in 2015, about 40% fewer. Second, many of the most active seed investors and institutional seed funds are investing in fewer companies.
FastSpring
JUNE 26, 2018
There’s no denying the power of ecommerce—it has radically changed the way people buy and consumer forever. With over five billion people around the world expected to be online by 2020, it is time for businesses to take their ecommerce global.
Sales Hacker
JUNE 28, 2018
Part 4 of this sales coaching series focuses on the right coaching goals for sales reps. Article overview: 1) Sales coaching is not a beat-down. 2) Sales Coaching: What salespeople say versus managers/leaders. 3) Don’t mistake a conversation for sales coaching commitment. 4) How to make your 1:1s count. 5) Stay in the inspiration business: Read the full coaching series.
Intercom, Inc.
JUNE 29, 2018
There is something unique about the joy of being on a high-functioning, high-achieving team – and that goes as much for a sporting team as a professional one. We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Chart Mogul
JUNE 29, 2018
In SaaS, everyone wants to rule over a kingdom. But instead of fighting to topple category leaders, startups today prefer to build their own kingdom from scratch. Let's look at how and why that's happening. It’s a ruler-takes-all game. In the world of SaaS, there’s a never-ending game of thrones. Ruling over an entire category is the ultimate goal, but getting there is a grueling journey that requires killing your competitors and uncompromising focus.
CloseSaaS
JUNE 25, 2018
Every sales rep hates hearing no. But it’s just part of the job, right? You can’t win every deal and when a prospect turns you down, it’s time to just move on. But hearing no doesn’t always mean you did something wrong. You might just be talking to the wrong person.
Sales Hacker
JUNE 27, 2018
I know what you’re thinking. “How to walk away from a business deal.? Wish I had the luxury to have a few of those…”. I get it. As salespeople, and especially as salespeople in today’s world, the pressure is greater than ever to deliver. Unattainable sales goals are very prevalent. Salespeople are missing their targets more than ever before. But here’s the truth—no matter how high the pressure or the stress , my 20 years of experience in sales has shown that bad business is never worth pur
Intercom, Inc.
JUNE 29, 2018
When faced with a problem or new process at work, most people usually don’t try to reinvent the wheel. Instead, they look for patterns and frameworks that are widespread and valuable. A common challenge for many teams is how to run retrospectives. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Casey Accidental
JUNE 26, 2018
I’ve written before about analytics teams as a crucial function in today’s technology companies. Technology companies are rapidly hiring analyst roles to pair with their product teams. And while my previous post discussed how to hire analysts and structure their teams within organizations, I haven’t written about how analysts should approach their careers.
Totango
JUNE 28, 2018
Totango’s mission is to enable organizations to proactively and intelligently operate around their customers. With industry-leading enterprises confidently running on Totango’s Customer Success Platform, we are dedicated to innovating and bringing to market products that deliver Customer Success results. We are constantly hiring the best and brightest Engineers, Product Managers, Designers, and Data Scientists who are passionate about our Enterprise-2-Customer vision.
Sales Hacker
JUNE 28, 2018
The post Is Your Sales Tech Stack Drowning Your Reps? Here’s How to Restrategize appeared first on Sales Hacker.
Intercom, Inc.
JUNE 28, 2018
There are many reasons an organization seeks out customer feedback. A support team will want to know if they were helpful, while a product team might need help prioritizing what to build next. Whether you’re measuring success, monitoring customer trends or gathering input for a product decision, customer feedback is an essential part of staying competitive and growing your business.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Software Platform Consulting
JUNE 26, 2018
Yesterday, the Supreme Court of the United States ruled in favor of American Express (Amex) in an antitrust case 11 states had brought against Amex (see here ). If you are interested in two-sided markets, platforms, and pricing you will want to read the Supreme Court’s decision written by Justice Thomas and the dissent written by Justice Breyer (see here ).
SaaSOptics
JUNE 27, 2018
If you sat down with an investor today, do you know what kind of metrics and KPIs they'd want to see for your SaaS or subscription-based business? Seeing things from their perspective might change what metrics you choose to track each month — or it might even change how you run your business. That's why we partnered with Fulcrum Equity Partners to create an eGuide to share their insights into SaaS KPIs and metrics like churn, MRR and ARR, lead generation and upsell revenue.
Sales Hacker
JUNE 29, 2018
The post How to Maximize Revenue Efficiency as You Scale Your Sales Org appeared first on Sales Hacker.
Intercom, Inc.
JUNE 29, 2018
There is something unique about the joy of being on a high-functioning, high-achieving team – and that goes as much for a sporting team as a professional one. We borrow a lot of the words and concepts we use to describe our engineering teams from the world of sports – from huddles and scrums to sprints and even goals, the terminology resonates from the pitch to the office.
Advertiser: Data Robot
The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
ReSci
JUNE 25, 2018
Today, ReSci’s CEO and Founder, Jerry Jao, is featured in SaaStr’s 20-minute VC podcast with Harry Stebbings. Check it out episode 181 here. Episode description: SaaStr 181: How To Gain Enterprise Clients As A Startup, How To Approach Multi-Year and Prepaid Deals with Those Mega. The post Jerry Jao on building a profitable SaaS company, one deal at a time: Episode 181 on SaaStr’s podcast appeared first on ReSci.
SaaSOptics
JUNE 27, 2018
Customer success is key to growing your SaaS business. That's why investors care about your customer success metrics (and more). In the second half of our two-part blog series, we're sharing insights from investors about SaaS customer success metrics. We also share the context around each metric so you understand why they're important for your SaaS or subscription-based business.
Sales Hacker
JUNE 26, 2018
Tune in to episode 13 of the Sales Hacker podcast with Dan Pink , WSJ and NYT best-selling author. We talk about the importance of time management in sales in the context of identifying the science behind how you operate every day. If you missed episode 12, give it a listen here: Navigating a Career from a Unicorn to a Public Company. What You’ll Learn.
Intercom, Inc.
JUNE 26, 2018
Sales is a client facing role, meaning you are communicating with customers and potential customers on a daily basis. Over time, you can accumulate a lot of knowledge regarding who your customers are, what their primary needs are and how your offering could potentially meet these needs. At Intercom, Customer Days , where people from across the company shadow Customer Support representatives and respond to customer enquiries, have become common as a way of removing the layers separating the peopl
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Chart Mogul
JUNE 29, 2018
This week: Net negative churn in SMB SaaS, US expansion gotchas and forecasting revenue at Zendesk. In SaaS Roundup, we comb through the noise to find you only the best SaaS-flavored reads of the week — just our top three. You can also receive SaaS Roundup in your email inbox every Friday — just drop your email here and you’ll receive the next issue.
Intello
JUNE 28, 2018
We’re thrilled to announce a new partnership with botkeeper , a leading automated bookkeeping platform. Botkeeper is a platform that uses bots instead of humans to do the bookkeeping; better, faster, & less costly. Traditional bookkeeping methods have a higher risk of fraud, require more human capital (and cost!) and are often inaccurate. Botkeeper solves that challenge with accounting integrations, bots and accountants bundled into a SaaS platform to automate bookkeeping.
Kraftblick
JUNE 28, 2018
Do you want to write like Stephen King, J.D. Salinger or even Vladimir Nabokov? Well, there we can’t help you. But if what you want is great quality content that draws readers who are potential leads, we have a checklist that will help you make your company blog more popular. It was created with our own time, blood and sweat. Now we want to share it with you.
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