Sat.Jun 13, 2020 - Fri.Jun 19, 2020

The Kindle and the Fire

Casey Accidental

Entrepreneurs ask me about how to grow all the time. They ask about SEO, about virality, and about increasing conversion, about onboarding. They ask about hiring local teams, building up new functions, and hiring executives.

As Long As You Are Growing 60% Or More — Your Competition Can’t Really Hurt You

SaaStr

(Note; an update of a classic SaaStr post, with 2020+ learnings.). A little while ago, I Zoomed with a good friend running a SaaS company doing about $4 million in ARR. A really good SaaS company. And he was beside himself. First, he was just plain exhausted.

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The key to fierce customer loyalty? Your support team.

Inside Intercom

For nearly a century, companies held to the same principles for driving growth: deliver value to stakeholders and employees first, then to customers. Over the last 10 years, this thinking has come undone. Crowded markets mean companies can no longer assume they are the only, or best, choice.

7 Steps to Maximise the ROI of SaaS Marketing Emails

Cobloom

Emails are one of the most powerful tools in any SaaS marketing arsenal. They offer a way to get your content, brand and product directly into the hands of engaged, relevant people.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

SaaS Office Hours Go to Market Survey Edition & Which Metric Should Your SDR/BDR Team Use?

Tom Tunguz

On June 24 at 10am Pacific, SaaS Office Hours will hosting be a virtual session. This time, we will be reviewing some of the insights from Redpoint’s 2020 Go To Market Survey. Nick Giometti and I have been working to prepare the survey results over many weeks.

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4 Things Your Competitors are Doing to Emerge from the Downturn Stronger Than Before

OpenView Labs

COVID-19 is reshaping the market like we’ve never seen before. As the pandemic wears on, leaders must determine which way the wind is blowing and set a course for solid ground. Everyone needs to find their own way.

Scaling Customer Retention through Customer Success Automation

Valuize Consulting

Customer success leaders are facing retention revenue losses due to the current global economic downturn.

How to focus on building an effective revenue enablement function with Maggie Callahan

Predictable Revenue

Deep dive in how to set up a revenue enablement function – and how to prioritize and execute on revenue enablement’s many important tasks. The post How to focus on building an effective revenue enablement function with Maggie Callahan appeared first on Predictable Revenue.

How Should You Structure Sales Teams for Optimal Performance?

Tom Tunguz

This post is part of a series leading up to SaaS Office GTM Edition on June 24 in which we’re reviewing the results of the 2020 Redpoint GTM survey. Today, we’re answering the question: how should you structure your sales teams for maximum performance?

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The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

77% of You Aren’t Going Back to A Traditional Office. What That Means.

SaaStr

The pace of change recently has been breathtaking. Just a few weeks ago, Stewart Butterfield, CEO of Slack, was kind enough to join us at SaaStr Summit: Bridging the Gap. He said Slack wouldn’t be going back to the office until September. Now, just a few weeks later?

Best Time Tracking Software

The Daily Egg

If you’re looking for the best time tracking software, look to Time Doctor. Time tracking software is a must have for any business. It doesn’t matter if you’re a freelancer looking to track hours for clients, or if you’re a Fortune 500 company looking into employee productivity.

Return to the workplace strategy: How to still hit your 2020 sales plans

Predictable Revenue

It’s uncertain how long it will really take to get back into the workplace at this stage, the truth is that we have another disruption to face on the horizon. Sales leaders will need to ask themselves how they’re going to approach the return to the office in a way that’s safe and efficient.

Guided Selling Best Practices For Sales

InsightSquared

Sales rarely follows a linear path. As much as you prepare and strategize for every deal, things never seem to go exactly as planned. Fortunately, many sales teams are improving coaching and executing using the new Guided Selling technology.

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How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

10+ Simple Tips To Help Any Account Executive Close More

SaaStr

Q: How can I boost my sales if I am in B2B sales? My top tips for AEs: Grab your CEO and bring her into bigger deals. Ask your CEO to join you on a few sales calls a month. Deals will close at a higher rate if the CEO joins. Customers love to talk to the CEO. Even the CEO of a 4 person startup.

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Best VPN Services

The Daily Egg

Maybe you’re working from home now and need more security. Maybe you’re traveling abroad and need to access blocked websites. Maybe you just want the peace of mind of a private network. You need a VPN service.

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How Predictive is SDR/BDR Quota Attainment of AE Quota Attainment?

Tom Tunguz

Leading up to the SaaS Office Hours GTM Edition, every day until then, we are reviewing key insights from the Redpoint GTM survey. Yesterday’s post revealed the most common metric for measuring SDRs and BDRs, and the impact on AE quota attainment.

3 Steps to Transform Your Mindset and Overcome Any Challenge

Sales Hacker

Mindset is the driving force behind sales performance, and as sales professionals, we all have to be pretty mentally tough. But mindset matters even more during a crisis like COVID-19. If you find yourself anxious and stressed , you’re not alone. But remember, you’re no stranger to challenge.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

SaaStr Crosses 57,000,000 Views on Quora. Here’s What Everyone’s Reading.

SaaStr

So SaaStr crossed 57,000,000 views on Quora. What’s on everyone’s mind? What are we most thinking about? Here are the Top 10 Most Popular Answers of the past 12 months: #1: “I’m tired of running my (very) successful (VC funded) startup after 5+ years. What should I do?

a16z Podcast: Real Estate in a Pandemic: Renters and Landlords (Part 2)

Andreessen Horowitz

This episode is the second in a two-part series that examines the pandemic’s impact on real estate. Part 1 focused on prospective home buyers, sellers, and existing homeowners. This episode, Part 2, addresses renters and landlords.

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How to Transform Your Board Meeting with Written Narratives

Tom Tunguz

Written materials transform board meetings. With most of us working remotely, many startups have thrown out Google slides and replaced them with Google sheets. It’s a fundamental change, and one I hope persists after work returns to the new normal. Amazon is famous for its narrative process and contempt of slides.

E-learning: An Idea Whose Time Has Come

Chargebee

How e-learning will change the future of education post the pandemic

Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build it or buy it. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.

Free Trials Done Right Work. But Here Are 5 Times They Don’t.

SaaStr

Q: Is free trialing still an effective way to get customers in your B2B SaaS these days? Free Trials are Great. And really, it would be great if every app had one today. It’s 2020! But they don’t always work. It depends. We aren’t all Zoom. 5 Interesting Learnings From Zoom. As It IPOs.

a16z Podcast: Real Estate in a Pandemic: Homeowners and Buyers (Part 1)

Andreessen Horowitz

This episode is the first in a two-part series that examines the pandemic’s impact on real estate. Part 1 focuses on prospective home buyers, sellers, and existing homeowners. Part 2 (streaming on 6/17) addresses renters and landlords.

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The New KPIs that Matter to Modern Sellers (Summit Replay)

Sales Hacker

This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, VP of Revenue Collective, Jake Reni , talks with our Scott Barker about the new KPIs that modern sellers need to focus on. What You’ll Learn. How to discover your secret recipe to sales success.

New Feature: MRR that Entered/Left Segment

Chart Mogul

We have added a new feature to our "MRR by Plan" report, which makes it clearer how many customers have entered and left the segment during a specific period.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

SaaStr Podcast #344 with SaaStr Founder Jason Lemkin: “16 Tips To Increase The Odds You Get Funded”

SaaStr

344: Given that so many VC pitches are over Zoom now, we thought it would be worth sharing the things it’s easy to get wrong when pitching investors. Pitching VCs is like anything. You’ll get better at it over time. Later, you’ll even get great at it.

a16z Podcast: World’s Largest Supercomputer v. Biology’s Toughest Problems

Andreessen Horowitz

Proteins are molecular machines that must first assemble themselves to function. But how does a protein, which is produced as a linear string of amino acids, assume the complex three-dimensional structure needed to carry out its job?

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Future-Proof Your Team: Creating A Team Of Superheroes

Sales Hacker

The word diversity can be seen as divisive in today’s society. Sometimes leaders can view it as something thrust upon them without choice. Companies are hiring Chief Diversity Officers and sending management to inclusion and diversity training.