Sat.Sep 23, 2017 - Fri.Sep 29, 2017

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Decision-Making Auditing

Tom Tunguz

How do you help someone when that person knows substantially more about the question than you do? This is one of the most fundamental and frequent questions in management. I came across it first as a product manager. Then as a manager of teams. And last as a board member. In each of these situations, have interacted with people who knew substantially more about their area of expertise.

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Creating a Daily Routine for Growth

Sales Enablement, SaaS and Growth

Over the past 12 months I’ve invested considerable time thinking about, experimenting with and optimising my daily routine. I relish figuring out new ways to become more efficient and better at my work. There’s a limited number of hours in the working week, so the challenge is to use our time so that we not only produce our best work, but also clearly understand what’s going to have the biggest impact.

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The Vital Role of Customer Success Operations

Totango

Today’s customer success executives are being challenged to use unprecedented amounts of customer data to build more predictable revenue outcomes and run more efficient operations. That’s on top of their existing efforts to manage an entire customer base. If you are a VP of Customer Success, it is time to go beyond defining strategy and start ensuring the execution of your strategy across the organization.

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Highlighting The Key Elements of Inbound Marketing, PPC, and Natural SEO

FastSpring

Inbound marketing, PPC (Pay-Per-Click), and natural SEO are all great ways to market your SaaS or digital product. Each method is based online, and they're relatively inexpensive, which makes them a good fit for startup companies. You've probably heard the terminology tossed around in marketing circles, but what are the key elements of each of these methods?

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Documentation: The under-appreciated hero of SaaS

Chart Mogul

Documentation, more often than not, is an afterthought for many SaaS businesses. But when given focus it deserves, it can be a highly-scalable customer success machine capable of stopping churn in its tracks. Sweating the details on your product’s visual design. Tackling complex technical challenges at scale. Building a world-class sales team.

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3 Steps to Take to Start Transitioning Your Business to SaaS

Entrepreneur - SaaS

People are often averse to change, but businesses can't afford to be if they want to remain competitive.

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5 More E-commerce Merchant Account Questions to Ask, Right Now

FastSpring

Are you ready to launch your SaaS service, sell your app or distribute your digital download? In another post , we outlined six questions you should ask your e-commerce merchant solution provider. But for such an important decision, there are a number of factors to consider. Here are five more questions to ask before you sign on the merchant account dotted line.

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7 Awesome Entrepreneurs shared their secrets at SaaStock 2017

Pierre Lechelle

As some of you may know, the largest european SaaS conference happened in Dublin on the week of the 18th of September. If you don’t know about SaaStock, you should definitely check it out. This edition gathered 1 500 people from all over the world. Great content and awesome people! I get the most out […]. Cet article 7 Awesome Entrepreneurs shared their secrets at SaaStock 2017 est apparu en premier sur Pierre Lechelle.

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How Close built a killer content marketing machine

CloseSaaS

There’s a reason why we've created so much content over the last four years, and it’s not just because we like hearing ourselves talk.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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A photo journal of SaaStock 2017

Chart Mogul

As we look back on our recent experience at the 2nd annual SaaStock conference in Dublin, we'd like to share a few photos from the event, along with a selection takeaways and impressions we found useful. We sneaked into the venue rather late on the night before the conference fully began to do some prep. This meant we could arrive on the morning of the first full day with a pristine-looking booth, with folded t-shirts and shiny SaaS cheat sheets ready to go!

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Everything You Need To Know About Digital Taxes and the VAT

FastSpring

Struggling to keep up with digital taxes in the global marketplace? You’re not alone. In the U.S., states were initially slow to adapt to digital download taxation, then suddenly enacted a wave of new rules. European Union countries apply varying amounts of Value Added Tax (VAT) on imported digital services, in the name of fairness to EU sellers.

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Independent Contractor Classification

Sales Hacker

An exploration of independent contractor tests and guidelines from the IRS, DOL, and individual states.

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How inside sales reps can generate leads with LinkedIn

CloseSaaS

When it comes to lead generation for your business, LinkedIn is the place to be.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Strategic Activities for a Company Retreat

A Smart Bear

I am planning a company retreat. What are some great questions we can work on as a company? cc @RNeivert @robwalling @asmartbear. — James Kennedy (@JamesKennedy) July 15, 2017. I happened to be sitting on the tarmac, delayed. In the confines of six square feet of personal space, I sent a few answers. As James later said, these are useful exercises even if it’s not a retreat!

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#64 Ursula Ringham

Joel Caparella

Social media experts, especially the self-proclaimed, are a dime a dozen. But what about those practitioners that are tirelessly and relentlessly experimenting, improving, and practically applying today’s latest and greatest advancements in media technology? Surely there is much to learn from them. Find out today by getting to know our guest for episode 64 of Leading Matters Ursula Ringham , Digital Marketing Director at SAP.

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Enterprise Sales for Startups: How Tiny Startups Can Close Huge Deals (free ebook)

CloseSaaS

At my first startup, I made a lot of mistakes chasing after enterprise deals.