Predictable Revenue
NOVEMBER 29, 2021
Cold calling scripts approved by the most successful and reputable B2B sales leaders and practitioners in the sales development industry. The post The 4 Cold Call Scripts That Actually Book Meetings appeared first on Predictable Revenue.
Totango
DECEMBER 1, 2021
When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. This gains you the ability to implement CS at scale, giving you a winning edge over competitors who are still a generation or two behind in their deployment of CS automation. In this blog, we’ll look deeper at what an agile customer success strategy means and why you can benefit from using one.
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Entrepreneur - SaaS
DECEMBER 1, 2021
Learn how to stand out in the software-as-a-service crowd while targeting the right customers.
SaaStr
DECEMBER 1, 2021
So with the end of the year coming up again, it’s time to update a classic SaaStr post. On why the best sales teams just close so much on the last day of the year (be it Dec 31 for many of you, Jan 31 for others). When there really is no need to buy then … at all. Not really. Lol agreed. — Sam Blond (@samdblond) January 3, 2021.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
NOVEMBER 30, 2021
Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with thei
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
DECEMBER 1, 2021
A few weeks ago, Office Hours at Redpoint welcomed Claire Hughes-Johnson, former COO at Stripe and VP at Google. Claire’s operational experience is one-of-a-kind, and the conversation focused on scaling startups. I remember joining Google in 2005. In the halls, I heard colleagues say great things about how terrific a leader Claire is. When I read Elad Gil’s High Growth Handbook and saw Claire’s unauthorized guide on how to work with her, I knew we needed to have her on the show
SaaStr
DECEMBER 2, 2021
When I sold my first company, I used a banker, an M&A advisor. When I sold my second, I did not. Not using a banker the second time was a mistake. The benefits are nonobvious, somewhat counterintuitive — and large. You don’t get THAT much from a banker for their seemingly huge fees: They don’t get you another offer. It’s too late by the time they jump in.
Trint
DECEMBER 3, 2021
When you're up against a tight deadline and in need of your colleague's assistance or input to complete your project, the importance of collaboration becomes increasingly apparent. Before remote working was the norm, and we all worked in the same office, you could tap someone on the shoulder and ask for their feedback and input, but even this is an inefficient way of working.
Neil Patel
DECEMBER 2, 2021
When it comes to website analytics, Google Analytics is second to none. With the rollout of the latest release, Google Analytics 4 (GA4), the same can now be said of applications analytics, too. Google Analytics 4 was designed to be the latest generation of web analytics platforms—providing a base for marketers around the world to effectively analyze important customer usage metrics.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Intercom, Inc.
DECEMBER 1, 2021
As a sales manager, the most impactful thing you can do is coach your team. To do this effectively, it’s important to remember that every customer interaction matters when closing a deal. Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on.
SaaStr
NOVEMBER 30, 2021
Is your CS team growing as fast as your sales team? If not, are you sure your have this right? — Jason BeKind Lemkin (@jasonlk) November 29, 2021. What should be growing faster — your sales team or your customer successteam? The answer can vary, but if you’re well enough funded, it may well make sense to grow the success team even faster than sales.
IT World
DECEMBER 2, 2021
Need to get up to speed on the latest features in Excel? Wrestling with an old version of Word? Looking to get more out of Windows 10? Computerworld 's cheat sheets are easy-to-use guides to help you navigate Microsoft's core productivity apps. Here's a one-stop resource where you can find in-depth stories on several generations of Word, Excel, PowerPoint, and Outlook for Windows, focusing on what's new in each major release.
Neil Patel
DECEMBER 2, 2021
Black Friday, Cyber Monday, Super Saturday—the holiday season doesn’t lack shopping days. Add those to the traditional boost in consumer spending that occurs in the run-up to the holidays, and you have a recipe for a record sales quarter. However, a bumper festive season doesn’t happen by accident. A comprehensive and thoughtfully crafted digital marketing strategy is necessary to make those sales rack up.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Unbounce
DECEMBER 1, 2021
Imagine yourself browsing social media or the internet in your spare time. Are you using a computer or phone? Chances are you chose the second option, or you know plenty of folks who would. After all, according to Semrush, 280 million Americans — that’s 84.2% of the population —use their phones to access the internet. And that’s in the United States alone.
SaaStr
NOVEMBER 27, 2021
Is your CS team growing as fast as your sales team? If not, are you sure your have this right? — Jason BeKind Lemkin (@jasonlk) November 29, 2021. If this is your first SaaS company, you may not have ever hired or built a Customer Success team. This one isn’t nearly as risky as a VP of Sales , or a VP of Marketing hire. If you hire a great, experienced Client Success leader as your first hire here, and you like him/her, and the experience is on point — my guess is you’l
IT World
DECEMBER 2, 2021
If you run a business on Macs (and many companies do ) then you should become familiar with FileVault, the disk encryption system that's built into macOS. When used properly, it makes it extremely hard for any malicious person to access your company’s confidential data in the event your Mac is lost or stolen. What's the problem FileVault tries to solve?
Neil Patel
DECEMBER 3, 2021
In a world of information overload, subject matter experts (SMEs) are more important than ever. SMEs can help give important insights and context for your blog or marketing content and help keep readers engaged with the subject. Their specific knowledge and expertise can be of value to your readers, but subject matter experts can also help with search engine optimization (SEO) by providing the keywords and keyword phrases that will get you found in web searches.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Andreessen Horowitz
NOVEMBER 29, 2021
Exit options for startups, and their investors, were relatively straightforward for years — the companies could either go public or be acquired. Now the menu of possible options has significantly expanded, as Direct Listings and SPACs have also become tested-and-proven pathways to the public markets. All these choices add complexity for founders and investors, and.
SaaStr
DECEMBER 1, 2021
The state of software buying has changed. SaaS spending dipped in the first half of 2020 at the start of the pandemic but has since reaccelerated. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . As companies accelerate their digital transformations, the SaaS spend has exploded: In Q2 of 2021, G2 recorded the highest software spend per employee to date.
IT World
NOVEMBER 29, 2021
I use Edge, the built-in browser in Windows, though I’m very much in the minority. I even think it has the potential to be a better browser than Firefox or Chrome. Case in point: the recent “Super Duper Secure Mode” that has rolled out to the default Edge version after being in beta channels for several weeks. (Let’s call it the “SDSM” setting.) As noted in a past Edge blog post , SDSM provides additional security features that allows you to disable just-in-time Javascript and then enable Contro
Neil Patel
DECEMBER 1, 2021
Data and analytics play considerable roles in marketing. From showing you trends to giving you insights into your target audience to helping you create effective campaigns, data is critical. This is why Google Data Studio is a program every marketer should try out. What Is Google Data Studio? Google Data Studio is a free business intelligence (BI) tool from Google.
Advertiser: Data Robot
The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
Andreessen Horowitz
DECEMBER 1, 2021
B2C2B — also known as bottom up — has helped companies like Slack, Zoom, Dropbox, and other software companies break into B2B. Now B2C2B is coming to digital health, as a wave of startups are first selling products and services … The post B2C2B in Digital Health, a founder’s playbook appeared first on Andreessen Horowitz.
SaaStr
DECEMBER 2, 2021
With 500+ episodes and almost 5 years behind us, we thought this would be a fun time to share the Top 25 episodes of all time. A lot has changed since 2016, but SaaStr is still bringing you the best advice from industry leaders, and we don’t plan on stopping. Today, we’ll dive into 25-13. We’ll be back tomorrow with the Top 12. #25 SaaStr 214: New Relic CRO Erica Schultz on What It Takes To Successfully Scale Into Enterprise & How The Very Best Reps Build Relationships With
IT World
DECEMBER 1, 2021
Microsoft recently launched a handy new Outlook feature — a Kanban-style board view in Outlook Calendar. Currently available only in Outlook on the web, the new feature lets you pin cards containing useful information onto a project board. These cards can include calendars, notes, task lists, links, and other items. Some elements in these cards can interact with your main Outlook calendar.
Neil Patel
DECEMBER 3, 2021
Employee turnover is a huge cost to any business. These costs have the potential to be incredibly damaging to marketing agencies. It hurts their productivity, increases costs, and can even compromise client relationships. Unfortunately, it’s a problem likely to get worse. You may have heard about the great resignation, but what is it, and what can you do to stop your digital marketing agency staff from leaving?
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Nimble - Sales
NOVEMBER 30, 2021
Our user’s experience is always a top priority to us here at Nimble. We recently embarked on a journey to modernize the technology that powers Nimble’s user interface to bring a cleaner design that is consistent across the board. Cleaner Design, Easier Navigation Our new navigation design launch is an important milestone. This new interface […].
SaaStr
DECEMBER 3, 2021
Entrepreneurship takes grit and determination, and leading a successful company can feel like a Herculean effort. But even the most impressive leaders are human and need support and mentorship as much as anyone else. In this inspiring and candid conversation, Harley Finkelstein (President at Shopify) and Aydin Senkut (Founder at Felicis Ventures) discuss their founder experiences and answer questions from Dasha Maggio (Partner at Felicis Ventures). .
IT World
NOVEMBER 29, 2021
File-hosting service provider Nextcloud, backed by 29 other European companies, has filed a complaint with the European Union and German antitrust authorities against Microsoft for what it’s calling anti-competitive behavior related to the OneDrive cloud storage offering. In the complaint, Germany-based Nextcloud told the European Commission (EC) that Microsoft is aggressively bundling its OneDrive cloud, Teams, and other services with Windows 10 and 11.
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