Sat.Apr 06, 2019 - Fri.Apr 12, 2019

Is every company destined for freemium?

ProfitWell

On this episode of the ProfitWell Report, David Bj örk , Co-Founder and CEO of Webforum , wants to know the possibility of every company going freemium in the future.

Don't just sell your product—sell your philosophy, too

Close.io

I was at a conference recently and a startup came to me with an interesting problem. They were a very successful startup. They’d scaled up to 100 team members. They’d raised a lot of money. Their product had a lot of traction in the market. This was definitely a company that was going somewhere.

5 Interesting Learnings From Zoom. As It Gets Ready to IPO.

SaaStr

Much has been written about Zoom’s impressive financials as it prepared to IPO, growing > 100% at $425m+ in ARR!

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Five years later: Five ways to build a $100 million SaaS business

The Angel VC

Back in 2014, I wrote a post titled “Five ways to build a $100 million business”.

Want 98% Open Rates? Launch An SMS Marketing Program For Your Online Store

The Daily Egg

SMS marketing is gaining more and more traction as a way to communicate important updates to customers about their orders, keep shoppers engaged, and move them through the sales funnel. Not only is SMS quick and easy to set up, but statistics suggest customers prefer text updates over email.

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How Lessonly’s Kyle Roach teaches his team to sell the dream

Predictable Revenue

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Kyle Roach, Sales Development Manager at Lessonly. The post How Lessonly’s Kyle Roach teaches his team to sell the dream appeared first on Predictable Revenue - The Outbound Success Company. We help companies grow faster with Outbound Sales.

How do enterprises decide which software vendor to sign a deal with?

SaaStr

75%-90% of the time, enterprises have already made a tentative decision which vendor to choose before they pick up the phone or hit the Contact Me button: In an established category, customers will pre-pick one of the Top 2–3 vendors based on brand, market share and research.

More Trending

Hustle As Strategy

Tom Tunguz

In a world where there are no secrets, where innovations are quickly imitated or become obsolete, the theory of competitive advantage may have had its day. Realistically, ask yourself, If all your competitors gave their strategic plans to each other, would it really make a difference? In 1986, Amar Bhide wrote “ Hustle as Strategy ” for the Harvard Business Review. At the time, he was an assistant professor at HBS. He examined the dynamics within the financial services market.

Build an Outbound Program right the first time

Predictable Revenue

This is an excerpt from the 2nd edition of 'From Impossible To Inevitable' by Aaron Ross. The post Build an Outbound Program right the first time appeared first on Predictable Revenue - The Outbound Success Company. We help companies grow faster with Outbound Sales. Blog Book First Million

Why do big companies buy small companies instead of competing?

SaaStr

Time , and sometimes, talent. Yes, any top-tier Big Tech Company can clearly compete with any start-up. Be under no illusions that they can’t.

Create a High-Performance Sales Culture Starting Today (with 7 Must-Have Habits)

Sales Hacker

In sales, culture is everything—and right now, it’s every where too. Sales culture has become one of the buzziest buzzwords out there, with think pieces popping up left and right about why culture matters. Don’t get us wrong: it does matter.

5 Ways to Generate B2B Leads without Creating New Content

OpenView Labs

Generating high-quality content on a consistent basis has become one of the most critical tasks in any online marketing strategy. And for a good reason. A well-written piece of content published on your website can help boost your ranking on search engines.

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Understanding your “aha” moments and putting them to work

Inside Intercom

Whenever I conduct research with customers on how they onboard users to their product, I’m always fascinated by how often the term “aha” moment comes up.

The Week In Cloud: April 7, 2019

SaaStr

Join our Quora group to get all of The Week in Cloud updates throughout the week. These options can be particularly appealing to SaaS companies with their recurring revenues: For now, hybrid cloud is what a lot of the biggest enterprises still want: Wow, Apple Music passes Spotify in the U.S:

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PODCAST 52: Building Sales Coaching and Training Framework w/ Rob Jeppsen

Sales Hacker

This week on the Sales Hacker podcast, we interview Rob Jeppsen , CEO of Xvoyant and host of the Sales Leadership Podcast.

The Complete Guide to Improving Your Customer Success Health Score

Totango

An illuminated “check engine” light is scary because it doesn’t offer any solution. There could be any number of reasons why that little beacon has been lit. For many, “check engine” may as well just say “car broken”—and that’s terrifying. The lesson is that our early warning systems are only as valuable as the responses they trigger. This is certainly true of the customer success health scores used to monitor the status of customers.

How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation

Inside Intercom

Six years ago, Segment were just four engineers sitting in an apartment on Russian Hill in San Francisco. They had a great product, a few hundred customers but there was a problem – they had just 6 months of runway.

5 Things You Need to Do to Create a Category with Gainsight (Video + Transcript)

SaaStr

Building a company is hard enough, but what if there’s no clear market to launch into? That’s the situation Gainsight CEO Nick Mehta and CMO Anthony Kennada found themselves in when they joined the company that would become Gainsight in 2013.

How to Motivate a Sales Team to Improve Each Rep’s Performance (3 “Types” and 12 Tips)

Sales Hacker

Do all the research you want… Implement all the bright-shiny strategies you can think of to get sales reps excited about their roles and success…. And more than likely, they’ll still fall short of reaching their goals. Clearly, new strategies alone aren’t enough to motivate a sales team.

3 B2B Conversion Optimization Practices You’ve (Probably) Overlooked

Unbounce

A joint study by Econsultancy and RedEye found that only 28% of companies are satisfied with their conversion rates, while 37% reported they’re either quite dissatisfied or very dissatisfied. There could be many reasons for this lack of satisfaction.

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How to Help Your People Grow: Creating a Culture of Feedback

OpenView Labs

Too many people operate under the false assumption that the manager is the de facto linchpin to growing and developing the people within an organization. This “Myth of the Manager” overlooks the fact that very few managers are actually equipped or empowered to take on that responsibility.

Should more companies going public follow Zoom’s example, doing it on expectations for GROWTH instead of for profitability?

SaaStr

Well, Zoom did both. It is both one of the fastest growing SaaS companies of all time AND one of the most capital efficient relative to its peer group. What’s the secret?

Stop Cold Calling: Get the One-Call Meeting

Sales Hacker

Sales teams struggle to get a consistent stream of qualified leads in the pipe and consistently score meetings with decision-makers. But picture a world where you’ll only talk to people who want to talk to you, get meetings with one call, and collapse your prospecting time.

Five Subscription Business Struggles – And How to Fix Them

Rebilly | Insights Into Subscription Billing

You run a subscription business for several reasons — not least is the advantage of having predictable, recurring revenue. And you’re not the only one.

Why Hiring Senior Leaders Early Is Worth the Investment

OpenView Labs

There’s no other way to put it. Getting hiring right is absolutely critical. Any VC will tell you that the first thing they look for in an early stage company is a truly special team. But that’s only half of the story.

OK, It Took a While, But Our Instagram is Finally Good

SaaStr

SaaStr was super-early to Quora, was blogging in SaaS before blogging in SaaS was hot … but we struggled with what to do with Instagram. Thanks to our new marketer Faith Story, it’s finally a good product!

The Ultimate Guide to Mutual Action Plans (How to Use MAPs to Transform Your Sales Process)

Sales Hacker

Imagine knowing the actual close date of a deal months in advance…. Better still, imagine getting your prospects to tell you both who their key players are and all the gory details of their organization’s buying process –– and having it verified by the buyer before you even submit a proposal.

The Continuous Saga: how to keep a steady pace without breaking things

Chart Mogul

How to transition from the “move fast and break things” paradigm to a “keep a steady pace and don’t break things” -- all while making sure you don't jeopardize customer feedback or time to market.

Improved Know Your Customer (KYC) Document Upload Process

wepay

Today, we released improvements to our Know Your Customer (KYC) document upload experience that give merchants better clarity about what documents they need to provide and about the review status of uploaded documents.

From Freemium to Explosive Growth in a Crowded Market – 8 Years of Learnings with Zoom (Video + Transcript)

SaaStr

Join Zoom Founder and CEO Eric Yuan and SaaStr COO Mallun Yen as they delve into the secrets of Zoom’s success.

5 Myths About Working with Millennials in Sales (Debunked!)

Sales Hacker

Summary: Society has no shortage of opinions on the unique workplace habits of Millennials. The sales world is no different, but many of those stereotypes miss what makes Millennials shine when it comes to forging connections and closing deals.

7 Signs You’re Using the Wrong Help Desk Software

Groove HQ

We’ve all heard the hype. The best help desk software.”“Once Once you start using it, you’ll forget about the rest.”“100,000+ 100,000+ customers trust Big Corp Inc., so why shouldn’t you?” Well, very few things in life are one-size-fits-all, and help desk software definitely doesn’t make the cut. When it comes to picking software for a customer service […]. The post 7 Signs You’re Using the Wrong Help Desk Software appeared first on Groove Blog.

How to Calculate and Improve Your Customer Retention Rate

Totango

Customer retention is the lifeblood of any savvy enterprise. It’s the only way to be successful in this customer-centered economy and ensure scalable long-term revenue. To retain customers, companies must make the customer experience better and ensure customers never stop seeing value from their product or service.

SaaStr Podcast #223: Intercom COO Karen Peacock on Scaling from $1MM to $500MM ARR: 5 Strategies to Drive Your Next Wave of Growth with Intercom

SaaStr

Karen Peacock is COO of Intercom, one of the fastest growing SaaS businesses of all time. She has led businesses of all sizes through massive growth.

The Hiring Opportunity Most B2B SaaS Companies Are Missing

Outseta

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a16z Podcast: Fintech for Startups and Incumbents

Andreessen Horowitz

In this episode — which originally aired as a video on YouTube — a16z general partner Alex Rampell (and former fintech entrepreneur as the CEO and co-founder of TrialPay ) talks with a16z operating partner Frank Chen about the quickly … fintech mobile payments financial services

The Growth Mindset: An Overview of Key Growth Strategies and Tactics

OpenView Labs

Adopting what I call the “growth mindset” requires tackling topline and bottom-line growth as an interdisciplinary practice. My personal and professional backgrounds contributed to my tendency to see the world through many mental models.