Sat.Mar 09, 2019 - Fri.Mar 15, 2019

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A Step by Step Guide to Revenue Growth with Mark Roberge (Video + Transcript)

SaaStr

Mark Roberge is a senior lecturer at Harvard Business School and the former CRO at Hubspot. His session was our highest-rated session at SaaStr Annual 2019 and you’re about to see why. He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. The three stages are product-market fit, then go-to-market fit and lastly growth and moat.

Scale 219
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Where Have All the Angels Gone?

Tom Tunguz

Rewind a decade. Angel investing was an important part of the Startupland ecosystem. Today, you can’t make the same argument. 2018 observed the fewest number of angel-led financing rounds since before 2010. Angels led 156 rounds last year, a figure that collapsed from 714 in 2015. In that same time period, the median angel round has fallen from $500k to $270k.

Finance 279
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Churn Monster: Bad Fit Customer

ChurnZero

Churn Monster #10: Bad Fit Customer . This month we are going to take a look at a churn monster that we’ve all experienced but is different than all the rest, for one very specific reason, that we will get into. We’re talking about a bad fit customer. A bad fit customer is a customer who is unable to receive value from your product or service due to a mismatch of currents needs and offerings.

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How To Run A Funnel Analysis For Smarter Optimization

The Daily Egg

The other day, I was speaking with a customer who was having a tough time identifying how to improve her website. This customer, let’s call her Carol, is a business owner who manages an e-commerce website focused on the design and manufacturing of reliable medical products. When I asked her what her biggest challenge was, […] The post How To Run A Funnel Analysis For Smarter Optimization appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Marketing Goals Examples for B2B SaaS Marketing Teams

Incredo

Nowadays, successful marketing teams try to keep their position as the most effective ones in the marketplace by providing clients with epic experiences and remarkable results. At the core of any well-organized marketing team lies the mission of creating innovative and effective marketing and sales systems for customers leading to predictable and scalable growth.

Marketing 250

More Trending

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Expand your addressable market to drive your next wave of growth

Intercom, Inc.

During your first wave of growth, your initial customers are very important. You have to build a product that solves a problem and works well for them. As you reach your next wave of growth, you need to continue to invest in those customers and in that product, and recognize that, in order to keep growing, you need that product to appeal to more people.

Scale 171
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Visitor Recordings Part Two: Knowing What To Look For

The Daily Egg

If you missed the first part of our series on Recordings, you can pop over to Part One to learn the value of session replays, how to set up a viewing routine, and how to protect your visitors’ privacy. Now that you’re on board with making Visitor Recordings a part of your CRO efforts, how […] The post Visitor Recordings Part Two: Knowing What To Look For appeared first on The Daily Egg.

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What do growth investors look for?

SaaStock

On the latest episode of the SaaS Revolution Show, we take you back to the SaaStock18 stage for a panel discussion on what growth investors look for. Jos White, General Partner at Notion Capital , moderates the panel featuring Nicola McClafferty, Investment Director at Draper Esprit, Michael Brown, General Partner at Battery Ventures, and Tom Mendoza, Venture Investor at EQT Ventures.

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A Founder’s Guide to Convertible Notes and SAFEs vs. Equity

SaaStr

A few years back, it seemed like there were 10,000 articles on the pros and cons of raising relatively modest amounts of capital using traditional equity vs. SAFEs and convertible notes. I shared my detailed learnings here, and I think it remains a strong analysis of the pros and cons of each way to raise money, and what really matters: An Insider’s Guide to Convertible Debt vs.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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5 lessons learned starting a new team within our sales organization

Intercom, Inc.

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. We had split into two distinct but complementary functions. We now had “hunters” who acquire new business and “farmers” who nurture existing business.

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Ready For Rebranding? Validate Your New Direction To Minimize Risk

The Daily Egg

There comes a time in a business’s lifespan that a rebrand is necessary for new horizons or continued success. However, rebranding can be a nerve-wracking process for business owners, execs, and anyone else involved. This is because a rebrand has to resonate with audiences without losing touch with the current customer base. Failing to rebrand […] The post Ready For Rebranding?

Business 253
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The professional and the personal: how to build closer relationships with your SDRs with Cognetik’s James Bawden

Predictable Revenue

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes James Bawden, Senior Business Development Representative at Cognetik. The post The professional and the personal: how to build closer relationships with your SDRs with Cognetik’s James Bawden appeared first on Predictable Revenue - The Outbound Success Company. We help companies grow faster with Outbound Sales.

Revenue 113
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What are some of the biggest mistakes you made with enterprise SaaS sales?

SaaStr

Boy a lot. A list of some of the bigger ones: Not mapping out — and getting to know — all the stakeholders. This is a skill you need to learn quickly in the enterpise. The person that contacts you often is just one of many stakeholders in the purchase. Don’t assume whomever you are currently talking to you is the buyer, or even in the end, the decisionmaker.

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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What are collaborative tools, and why are they on the rise?

Trint

Collaboration is everything for journalists. And thanks to technology, this doesn’t mean teams have to sit on top of each other when working on projects - not just because that would be extremely uncomfortable - and stories from the field can be supported by writers at home. Work lives across geographies in today’s age, making the newsroom truly globalized.

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How to Find the Right Keywords to Rank #1 on Google For

Neil Patel

Do you want more traffic? Well, who doesn’t? The reason you want more traffic is that you think more traffic equals more revenue. But here is what you’ll learn the hard way… as your traffic goes up, your revenue won’t increase at the same pace. And in many cases, as your traffic goes up, your revenue won’t increase one bit. In other words, if you get the wrong kind of traffic, you’ll find yourself spinning your wheels and becoming frustrated.

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How Sales Teams Influence the Data-Driven Buyer

Nimble - Sales

The Modern Workplace 365 is a five-part series designed to help small business teams understand the impacts of the data-driven buyer’s journey, the unprecedented rate of technology innovation, and multi-generational work cultures on the Modern Workplace. In this post, we discuss shifts in customer expectations, changes to the sales mindset, and toolkits that enable sales […].

Data 111
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Building a SaaS Sales Machine (Podcast)

SaaStr

I don’t usually post podcasts or similar media that I do about … myself. That seems a little much. Especially these days, with all the incredible content on SaaStr. But Dimitar Stanimiroff, now CEO of Heresy and previously MD EMEA at Stack Overflow, wanted to do a deep dive ahead of SaaStr Europa and we had some fun. If you want to hear a bit about the early days and lessons learned from them, as well as some succinct thoughts on the Best of SaaStr and how those lessons have evolved

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Fact or fable: the pricing power of 9

ProfitWell

On this episode of the ProfitWell Report, Ria Lao , Founder and CEO at GroupStar , has a fascinating question that you've probably thought of at some point: Should you end your subscription price in 9? One of these tricks is to end your prices in 9 rather than a 0 or a 5. It’s a tactic used in retail products and environments, so it stands to reason that it may work in the subscription and SaaS worlds.

Pricing 103
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5 Ways to Improve CRM Adoption

InsightSquared

There’s nothing worse than making a huge purchase, taking the bow off, and then having it fall short of your expectations. Talk about buyer’s remorse. This is quite often the case with CRMs. The excitement generated throughout the sales cycle is quickly stymied once you realize that simply flipping the switch isn’t going to generate the massive ROI you anticipated because….

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How to Handle Customer Escalations in the New Customer-Centered Economy

Totango

Happy customers are in everyone’s best interests, particularly in today’s customer-centered economy. Because customers are empowered to walk away at a moment’s notice, they have high expectations. They want to be able to communicate with your business through the channels of their choice. They expect you to reply to their communications quickly and resolve escalations in a timely manner.

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Did it ever take you a year to close a sale?

SaaStr

Absolutely. It took me about 18 months to close Google, for example: Need identification and discussions with project manager over several months About 6 on-site meetings to review need identification and discussion with broader group RFP Prototype of workflow Ensure integrations could be connected to custom apps Wait for new feature to ship Do 90 day unpaid pilot Get through security audit Procurement cut deal size by 90% Throw up hands Sales saves the day, closes deal.

Scale 155
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Customer Success: Your Next Growth Engine

Groove HQ

How customer success can help you retain and acquire customers Lately, I’ve been thinking about the recent times I’ve reached out to any kind of company for support. All of these experiences have been pretty good. Quick, friendly, informative—everything a girl could ask for. However, when I think about them more, I realize that while […]. The post Customer Success: Your Next Growth Engine appeared first on Groove Blog.

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[Webinar]: How to Maximize Sales with APIs

FastSpring

Application Programming Interface—or APIs for short—are powerful resources for developers around the world. APIs are software intermediaries that help two or more web-based applications, platforms, or systems communicate with each other and initiate tasks or processes. For example, if you’re looking to embedded location maps on your website you can use the Google Maps API.

Sales 82
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4 customer onboarding metrics that SaaS companies should measure!

CustomerSuccessBox

Customer Onboarding Metrics help measure how efficient the onboarding process is and which parts need improvement. Different companies can measure different customer onboarding metrics as per requirements. Why customer onboarding metrics? Customer Onboarding is one of the most important aspects of the customer journey. Customer onboarding should be one of the first focus areas when the customer success practice is set up in your company.

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Sponsor SaaStr Annual Now — Get Into SaaStropolis!

SaaStr

Yes, it sounds early, but we are deep into planning for 2020 SaaStrAnnual. We’re running at 150%+ of last year for attendance already, so it will be quite something. The #1 change we are making is more that doubling the size of the sponsor expo and turning it into the hub of the event and “SaaStropolis” the City Center will be the hub of 2020 Annual.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Hallucination vs. Vision, Selling Your Art in the Real World: Brian Koppelman Interviews Marc Andreessen

Andreessen Horowitz

Editor’s note: This recent podcast interview of Marc Andreessen was conducted by Brian Koppelman, writer (Rounders, Ocean’s Thirteen, etc.), director, and showrunner (with David Levien) of Billions.

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3 Ways You Can Avoid Wasting Your Company's Money on Technology

Entrepreneur - SaaS

Just because something is cheap or readily available doesn't mean that you ought to buy it. The same is true for IT spending.

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A Customer Onboarding Checklist for the Digital Era

Totango

When a customer buys your product or subscribes to your service, you need to impress them—fast. Customers form opinions based on their first experiences with a product, so if they get a bad first impression, it can be difficult to change their minds. Customer onboarding is the period after a purchase when your customer is getting to know your product or service.