Sat.Oct 25, 2014 - Fri.Oct 31, 2014

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Impressions from the SaaS nirvana (a.k.a. as the 3rd annual PNC SaaS Founder Meetup)

The Angel VC

Last week, we've held our third annual SaaS Founder Meetup in San Francisco. Following the first PNC SaaS Founder Meetup in San Francisco in 2012 and the second one in 2013 in Berlin, this has become a tradition for us: Once a year we're bringing together the founders of our SaaS portfolio companies, co-investors and leading experts for a full day of intensive knowledge sharing.

CTO 111
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One of the Best Business Opportunities in the Next Decade

Tom Tunguz

The real promise of the Internet of Things isn’t simply linking millions of devices together, just like the real innovation of the web wasn’t networking a bunch of computers. Instead, the true and still unrealized potential of IoT is to transform business models; it’s enabling companies to sell products in entirely new and better ways that benefit both the company and the customer.

Airlines 108
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SaaS sales: Make them buy AND use your product

CloseSaaS

In SaaS sales, it’s not enough to sell your customers on buying your product. You need to sell them on using it too! Many founders underestimate how much this matters, and their SaaS startups will never gain traction until they get this right.

SaaS 69
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The Stability of the Current Tech Market

Tom Tunguz

It’s Q3 earnings season and about half of the major public tech companies and recent startup IPOs have reported their figures. I keep track of earnings to get a sense for how these companies perceive their markets. Meeting or exceeding earnings indicates companies can forecast their growth and demonstrates how predictable these businesses are.

Marketing 100
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Four Important Data Points on Measuring Your Startup's Customer Happiness

Tom Tunguz

At some point, most startups will begin to measure their customers’ happiness. Customer satisfaction is an important predictor of loyalty and can foster fantastically efficient word-of-mouth growth. Many companies employ Net Promoter Score to quantify customer satisfaction. NPS measures the fraction of a customer base which are promoters and detractors of a company’s product.

Startup 100

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B2B sales tips: Internal champions are great, but you sell to decision makers

CloseSaaS

One of our reps was in the process of selling our inside sales CRM to a pretty large company. They had sales teams all over the world, and their US team manager loved our product, and wanted to champion it within the company.

B2B 52
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Sync & send from multiple email accounts + easier email setup

CloseSaaS

We just launched several improvements around setting up email accounts in Close. You can see and take advantage of these changes on the redesigned Email Settings page.

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SaaS sales: Turn outages into opportunities

CloseSaaS

On March 5th earlier this year, our customers couldn’t use Close to make calls for a couple of hours because of a technical problem with our telephony provider.

Sales 52
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What bankers can learn from startups about sales [Workshop]

CloseSaaS

Earlier this year I gave a workshop in Austria for the probably coolest bunch of bankers I've ever met.

Startup 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.