Sat.Feb 06, 2021 - Fri.Feb 12, 2021

7 Step Customer Success Strategy for Higher Lead Conversion and Customer Retention

Totango

A customer success strategy is a proactive plan for guiding your clients to outcomes that satisfy their needs. When your customers enjoy more value, your product adoption rates rise and customer retention rates go up. This promotes success for your company as well as your customers.

Emerging Sales Trends: 6 Keys for a Difficult 2021

Predictable Revenue

Congratulations! You managed to survive the twists and turns of 2020. Now it's time to figure out how to jump ahead into 2021. The post Emerging Sales Trends: 6 Keys for a Difficult 2021 appeared first on Predictable Revenue.

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7 SaaS Metrics Every SaaS Company Should Care About in 2021

OPEXEngine

The SaaS market is expected to reach $164.29 billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And with more popularity comes more confusion, especially over what metrics are most important to drive the best results.

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What Makes a Great VP of Sales and How to Hire One

SaaStr

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. In fact, there’s a VC saying that I used to really hate.

Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

Monday Project Management Review

The Daily Egg

Monday.com has become one of the most popular project management solutions available. The company initially launched back in 2012 but didn’t officially acquire its first customers until two years later, in 2014. Today, 115,000+ organizations worldwide rely on Monday.com.

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5 Reasons Why Your Prospect Hates Your Proposal

Sales Hacker

Proposals are often the least favorite parts of the sales process for many people – partially because they are a pain, and partially because they’re a mystery. There have probably been countless times you’ve sent out a proposal and the prospect is never to be heard from again.

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In The Early Days, You Won’t Have Enough Customers. But Your Mini-Brand Will Come to Your Rescue.

SaaStr

Question @jasonlk @saastr to @ericsyuan @zoom_us why the #ads and billboards & the effect of brand on #sales cycle? link] pic.twitter.com/1CuQoc2rcf. — Harry Stebbings (@HarryStebbings) January 26, 2017.

Asana Review

The Daily Egg

Asana has quickly become one of the most popular project management tools over the past several years. It’s trusted by 80,000+ organizations worldwide, including NASA, Spotify, Deloitte, GE, and The New York Times. Its simplicity is one of the many reasons why Asana is so popular.

a16z Podcast: Amazon Narratives — Memos, Working Backwards from Release, More

Andreessen Horowitz

When you hear stories about Amazon’s “invention machine” — which led to a company with not just one or two products but several successful diverse lines of … The post a16z Podcast: Amazon Narratives — Memos, Working Backwards from Release, More appeared first on Andreessen Horowitz.

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B2B SaaS Financial Operations Trends Report 2021

From the economy to funding to the downstream impacts of ASC-606 adoption, we explore what finance teams and founders alike are most concerned about in 2021 in our report. If you're in B2B SaaS, you don't want to miss this one.

A New Way to Do Keyword Research

Neil Patel

What’s the problem with keyword research? Well, you have to go to an app like Ubersuggest , type in a handful of keywords to come up with a list of keywords that are worth targeting. But that is time consuming.

Build vs. Buy is Mostly Really Now vs. Later

SaaStr

In the early-ish days, maybe even as far as $10m-$20m in ARR, as you talk to larger prospects you’ll have a lot of “Build vs Buy” discussions. “Oh our IT team could build it.” ” “Or we’ll try to hack the functionality using a product we already have.”

Workzone Review

The Daily Egg

Workzone is web-based software for project management. Since launching over 17 years ago, nearly 2.7 million projects have been completed using this platform. Thousands of teams across a wide range of industries and departments rely on a Workzone for project management.

Investing in Labster

Andreessen Horowitz

The way schools teach and students learn has not changed much since the broad introduction of formal schooling in the late 1800s, despite the fact that most developed countries spend around 5-6% of their GDP on education.

What is Contextual Analytics? The Next Evolution of Embedded Analytics

Download this white paper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.

Thoughts on Hiring Your First VP of Sales

Kellblog

There’s some great content out there on the subject of hiring your first VP of sales at a startup, so in this post I’m going to do some quick thoughts on the subject in an effort to complement the existing corpus.

Bootstrapping in SaaS? It Works. But Add ~4 Years to the IPO Timeline.

SaaStr

We have bootstrapped to 10M ARR, and not necessarily by choice. I watched this live and I was reminded patience and time are key. It is still doable even in today's cloud. MailChimp and @benchestnut are inspiring. link]. — Clint Reid (@clintverse) September 3, 2020.

How to Manage Projects With Google Suite

The Daily Egg

The biggest problem a project manager (PM) needs to solve is the inconsistent nature of task management within a team. Nobody likes feeling confused—especially during work. You are probably already using tools that can help you with this.

16 Minutes #54: Beyond Bezos — Amazon, Cloud, and CEO Transitions

Andreessen Horowitz

Amazon just announced this week that its founder and CEO Jeff Bezos “will transition to the role of Executive Chair in the third quarter of 2021 and … The post 16 Minutes #54: Beyond Bezos — Amazon, Cloud, and CEO Transitions appeared first on Andreessen Horowitz.

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Brand Health Report: Tech Talent Ranks the Most Innovative Companies They'd Love to Work for and Why

Hired surveyed more than 4,000 tech workers to find out which companies rank as their most desirable employers and how other organizations can compete for their attention. Download this report to learn what tech talent values most in a potential employer and how to improve your employer brand.

What Is Customer Churn?

Totango

What is customer churn ? The answer directly relates to your success at retaining customers and maintaining revenue levels. Read on to learn what you need to know about what customer churn is and how to calculate it. What Is Customer Churn? A Definition.

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How to Cope With Long Sales Cycles

SaaStr

Few things will frustrate you more in the early days than long sales cycles on bigger deals. A great logo will come in … but they’ll talk about maybe deploying at the end of the year. Maybe.

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Microsoft Project Management Software Review

The Daily Egg

Microsoft Project Management Software, also known as Microsoft Project or MS Project, is one of today’s most powerful project management tools. The software is built for experienced project managers and teams.

The Second Coming of RNA Medicines

Andreessen Horowitz

The RNA technology underlying both the Moderna and Pfizer/BioNTech vaccines could give us our fastest ticket out of the COVID-19 pandemic.

"I Love Filling Out 12-Page Applications and Waiting Weeks For a Response,” Said No Merchant Ever

Learn how becoming a payment facilitator can improve a merchant’s experience and your revenue.

What Type of SaaS Are You Building?

Chart Mogul

What sounds like an unimportant question has important implications for your overall strategy and the success of your SaaS company. A glance at The Martech Landscape graphic is enough to understand how competitive SaaS has become: Source. (It’s It’s the Martech 8000 in its latest edition.).

Why SMB and Enterprise Sales Have Nothing In Common

SaaStr

When you go to hire a VP of Sales or even your first sales rep, one of the top qualifying questions I always recommend asking is if they have experience at your deal size, at your ACV (Annual Contact Value).

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How to Integrate Project Management Into Slack

The Daily Egg

Sam is a new project manager for a midsize technology firm, a new client just came on board, and Sam’s number’s just been called to organize and oversee the project. He’s an average project manager (PM) with some wins under his belt.

What To Do When You Need Pipeline in a Hurry

Kellblog

It’s that time of year, I suppose. You’ve hopefully approved your 2021 operating plan by now — even if you’re on an increasingly popular 1/31 fiscal year end. You’ve signed up for some big numbers to meet your aggressive goals (and fund those aggressive spending plans).

How to Measure DevSecOps Progress and Ensure Success

Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit

The new DevSecOps team is up and running, and you feel ready to take on rising security threats while delivering quality software updates. But that leaves just one question: how do you monitor your new program as effectively and efficiently as possible? Join Shannon Lietz, Director of DevsecOps at Intuit, and award-winning innovator, to learn the answers to these questions so you can lead your DevSecOps team to the top!

5 Things to Look for When Hiring Salespeople

Sales Hacker

Whether you need to hire dozens of sales reps in the next few months or you’re a scrappy startup and need your first three sales hires, building a business will nearly always involve hiring for sales.

Is GRR More Important Than NRR? Probably

SaaStr

During our recent catch-up with Salesloft CEO Kyle Porter after their $1.1 Billion funding round, Kyle chatted about his latest learnings from fundraising. The top one was that pre-IPO investors are now more interested in GRR — gross revenue retention before churn — than NRR.

Best Project Management Tools

The Daily Egg

Managing a project is a challenging balancing act full of potential pitfalls. When you’re coordinating deadlines, staff responsibilities, and major milestones, it’s easy to overlook an essential element.