Sat.Sep 12, 2020 - Fri.Sep 18, 2020

Best Customer Service Software

The Daily Egg

Customer service is the lifeblood of businesses. From small ecommerce sites to Fortune 500s, organizations of all sizes across every industry must prioritize their customers to be successful. But like everything else in today’s day and age, customer support has gone digital.

The Next Wave in Digital Marketing

Adhere Creative

Marketing is evolving once again, and with the rise of big data and integrated technology, it’s changing rapidly. In 2005 , we saw the rise of inbound marketing. Digitial Marketing video production

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Google Shopping Actions: How to Increase Product Visibility for Free

Neil Patel

Did you know Google Shopping listings are free for most merchants to use? Google has also dropped commissions for its Buy on Google program.

How To Get Better at Recruiting. (We All Need To).

SaaStr

90% of my evaluation of any leader that works for me is the quality of people they can get to work for them. This could be wrong… Maybe it should be 95%. — Todd McKinnon (@toddmckinnon) September 13, 2020. Recruiting is tough. I certainly don’t do it well enough.

The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

Best Content Management Systems

The Daily Egg

Imagine moving thousands of articles, pages, images, and videos from one place to another. It sounds like an extensive, time-consuming mess because it is. But that’s exactly what you have to do if you choose the wrong content management system.

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The Monthly Recurring Revenue Guide for 2021

Chart Mogul

Answering the most common and most pressing questions about MRR to guide your 2021 planning. Monthly recurring revenue is one of the least exciting topics to take on in 2020. It is simple (to calculate). Everyone knows what it is about.

5 Leadership Lessons Everyone Needs Right Now From GitHub COO Erica Brescia

SaaStr

One of our top sessions from our recent Annual at Home event was from GitHub’s COO, Erica Brescia. For those unfamiliar with her background, Brescia started off as the founder and COO of Bitnami, a 75 person startup.

Best Dedicated Hosting Plans

The Daily Egg

Dedicated servers are the top of the line in web hosting. As the name implies, your website won’t be sharing server resources with any other sites—you’ll have a server all to yourself.

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Charting the COVID Effect on Fintech

Andreessen Horowitz

Hemingway famously wrote that there are two ways to go bankrupt: gradually, then suddenly. In many ways, the impact of technology on our day-to-day financial choices has followed a similar trajectory.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Become a Revenue Architect (and Level Up) With a Revenue Engine Framework

Sales Hacker

Revenue Operations is at the forefront of a paradigm shift — to view the buyer’s journey as a seamless thread across multiple people, systems, and value propositions.

What’s Your Loss Rate? You Really Should Know

SaaStr

I am surprised how many CEOs can't answer this question-and-a-half well, or even at all: "Why do you really win deals? Why did your top 5 customers pick you?" " But, all the great CEOs can. — Jason ?BeKind? BeKind? Lemkin ?? jasonlk) September 14, 2020.

Best Cloud Web Hosting Plans

The Daily Egg

With more than 300,000+ web hosting providers on the market today, finding the best hosting plan for your website can be challenging. Whether you’re starting a new website from scratch or looking to upgrade your existing plan, cloud web hosting is an excellent option to consider.

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16 Minutes on the News #41: Tiktok and ‘Seeing Like an Algorithm’

Andreessen Horowitz

Trends 108

The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

The Good, The Bad, and The Ugly: When to Respond to Requests for Proposals, and When to Run Away

Sales Hacker

Requests for proposals are a mixed blessing. Completing them can be a tedious, unpleasant task, but they can’t be completely ignored because they can lead to significant sales revenue. The key is to identify which RFPs give you the greatest probability of being chosen, and respond only to those.

That Super-Successful VP of Sales. Great? Or Just Lucky?

SaaStr

I get sent this resume to review all the time. Director+ of Sales at Slack / Zoom / DropBox / Pick Your Brand Name SaaS Company. Took Hot Start-Up from $0 to $30m as VPS from Day 0. Was there “early” through IPO and did amazing things. That all sounds impressive, for sure. But were they great?

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Best Endpoint Security Software

The Daily Egg

With so many people using personal devices for work-related tasks, cybersecurity is more important today than ever before. Hackers are getting more sophisticated, and protecting your organization’s data needs to be a top priority. Endpoint security software is the solution.

16 Minutes on the News #40: Apple and the ‘Doctor’s Office on a Wrist’

Andreessen Horowitz

We cover the latest coming out of Apple’s event yesterday, focusing on their new watches (including a lower price model); new sensors (including blood oxygen); and services for healthcare.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Data-Driven Outbound as an Acquisition Channel

Sales Hacker

The post Data-Driven Outbound as an Acquisition Channel appeared first on Sales Hacker. Sales Development Live Events

6 Ways Top Accelerators Have Changed Since Covid Hit

SaaStr

Q: How are accelerators managing remote cohorts? I can’t literally answer for an accelerator, but as an investor here’s what I’ve observed: It’s a huge, huge boon for start-ups not based in SF / NYC / etc. No one cares anymore. This is a big, big change. Investing has accelerated even faster.

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A Comprehensive Guide to Pinterest SEO

Neil Patel

Although Pinterest is often regarded as the go-to platform for pinning recipes and home décor ideas, it’s also a powerful digital marketing tool. More than 416 million people visited Pinterest each month to explore and categorize ideas they love.

a16z Podcast: The New Fan Club—Creators, Fans, and the Power of Markets (& Crypto)

Andreessen Horowitz

Today’s episode, part two in our two-part series on the Creator Economy , focuses on the new potential revenue streams and fan-engagement models opened up by emerging decentralized technology.

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

How to Inspire, Grow, and Enable Your Teams in a Down Market

Sales Hacker

The post How to Inspire, Grow, and Enable Your Teams in a Down Market appeared first on Sales Hacker. Career Development Chorus Marquee Partner Live Events

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Cloud is Eating all of Technology and Software… Is it Sustainable?

SaaStr

In case u missed @SaaStrAnnual State of the Cloud w @bdeeter @TheValuesVC. ??Future Future of work = remote ??Privacy Privacy debt = new technical debt ??Cloud Cloud proliferating globally ??B2B B2B txns moving online ??APIs APIs driving innovation ??Automation Automation at scale.

6 Product-Led SaaS Onboarding Lessons (With 8 Great Examples)

OpenView Labs

So you’re sold on product led growth. You’ve already adopted a freemium or trial business model, using your product as the primary vehicle to drive growth, and you’ve nailed 1–3 channels for acquiring new users.

a16z Podcast: The Myths of Heroes in Entrepreneurship — with Guy Raz

Andreessen Horowitz

“I’m in a movie, but it’s the wrong movie.” ” For better or for worse, we tell the story of entrepreneurs as one of the mythical hero’s journey: that’s there’s a call, a test (multiple tests!),

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

How to Inspire Your Reps Like Never Before — Even After Cancelling the President’s Club Trip

Sales Hacker

Between rushing to save deals, pivoting products, and adjusting messaging , these last couple of months have been a whirlwind for sales teams. And as the dust has begun to settle, that annual trip to Hawaii — or any President’s Club incentive trip — is out of the question.

JFrog IPO: Lessons For Entrepreneurs

SaaStr

The founders named their startup JFrog because a frog is agile and always leaping forward. And yes, the company has been doing this from the start. JFrog is the pioneer of Continuous Software Release Management, or CSRM. The market is estimated at about $22 billion.

Forward to The Next CMO: A Guide to Marketing Operational Excellence

Kellblog

The folks at Plannuh, specifically Peter Mahoney, Scott Todaro, and Dan Faulkner, asked me to write the forward for their new book, The Next CMO: A Guide to Marketing Operational Excellence. Free download here.). In this post, I’ll simply present the Forward that I wrote for them.