Sat.Aug 15, 2020 - Fri.Aug 21, 2020

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Building software: what you want vs what you need

DeepStream

Developing reliable, high-quality software which solves real problems is already a tough enough. Map that onto procurement and it seems impossible.

Software 141
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Utilizing Audience Engagement to Boost your SaaS Company Revenue

Predictable Revenue

Nathan Latka explains how he grew his dorm room business to $5M in revenue when he was 21, and the key to launching a successful podcast. The post Utilizing Audience Engagement to Boost your SaaS Company Revenue appeared first on Predictable Revenue.

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What Is Customer Success?

Totango

An enterprise cannot survive without satisfied customers to support it. This has always been true, but never has it been more true than in the era of customer-centricity that we now live in. As competitors become more customer-savvy and customers continue to raise the bar of their expectations, keeping customers happy is no longer the icing on the cake—it is now a main and necessary ingredient for business success, and it comes about primarily through the creation of customer value.

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Best Data Visualization Tools

The Daily Egg

By 2025, we’re projected to produce 463 exabytes (4,630,000,000,000,000,000 bytes) of data every day. Everything you do online leaves a digital trail. Which is cool and all… but what does that mean for business owners, digital marketers, bloggers, and data engineers? It’s a massive opportunity. Big data presents an unprecedented level of insight into your […].

Data 363
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The 7 Best Pieces of Business Advice I Was Ever Given

SaaStr

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO: Manage People — In General, and Earlier. The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Managing people isn’t always fun. But embrace it if you want to be a CEO, a founder, and/or be a part of something bigger.

Scale 363

More Trending

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5 Steps to Become an Effective Leader of a Culture-Driven Organization

Predictable Revenue

Having a culture-driven organization is nothing if you do not have practical leadership skills to keep workplace performance culture alive. The post 5 Steps to Become an Effective Leader of a Culture-Driven Organization appeared first on Predictable Revenue.

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Best Business Checking Accounts

The Daily Egg

There are thousands of different business checking accounts from you to choose from. Deciding between a large national bank, local chain, or online-only bank can feel like a daunting task without any guidance. While business checking accounts and personal checking accounts do have some similarities, some significant differences must be taken into consideration.

Business 339
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7 Signs a CEO Isn’t Really Going For It

SaaStr

Q: What are the signs that an entrepreneur will always be small time? “Always” is a bit extreme. But let me share what I’ve learned are signs an entrepreneur likely won’t be going for it / won’t build something big. And so, these also probably are start-ups you shouldn’t join, IF you want to be part of something that could be big: Talks a lot about selling the company for “say $20m-$30m”.

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Redpoint Office Hours with Tyler McNally from Gainsight

Tom Tunguz

On Wednesday, August 26th at 9 AM Pacific, Redpoint Office Hours will welcome Tyler McNally, the VP of Customer Experience at Gainsight. My partner, Jamin Ball, will be leading the discussion. He provides weekly data driven analysis of SaaS companies on his blog Clouded Judgement. During the presentation, we will cover customer success trends and how they impact early stage B2B SaaS companies, share our point of view on how early-stage customer success drives growth, and provide a “game plan” th

Cloud 300
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Why SDRs should set their own targets with Mark Garrett Hayes

Predictable Revenue

When we think of goal setting on a sales team, we think of sales managers setting targets, quotas, and KPIs. But if that’s all you’re focusing on as a manager, you’re selling your SDRs short. The post Why SDRs should set their own targets with Mark Garrett Hayes appeared first on Predictable Revenue.

Revenue 264
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Take back your time: How to unlock the hidden value in your calendar

Intercom, Inc.

One of the most finite resources we have is time. And as an Executive Assistant, one of my top priorities is to ensure my leaders not only have enough time in the day, but are able to be effective, efficient, and productive. Helping them accomplish this isn’t an easy task, but it’s fundamental to their success. Allow too many meetings to pile on to their calendar, and they face some serious hydration and bladder issues.

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When Should You Sell Your Company?

SaaStr

End of an era. I am sad today [link]. — Rashmi Sinha (@rashmi) August 11, 2020. Money matters. Money is part of why we do this, maybe more in the early days than later. It’s not just about building software and the journey. It’s about turning your shares from $0.00001 into … something. So when should you sell your company — if ever?

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The secret to customer engagement success? Gamification

DeepStream

What can you learn from video games to engage your customers and get them addicted to your products? Gamification Gamification is to key to successful engagement

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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4 Straightforward Steps to Measure Your Sales Training Impact

Predictable Revenue

Showing exactly how training contributes to your bottom line encourages your reps to dedicate the necessary time and effort to their learning, and also secures buy-in from executives and managers. The post 4 Straightforward Steps to Measure Your Sales Training Impact appeared first on Predictable Revenue.

Sales 179
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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology. She wonders how do we design tools that complement rather than overwhelm our innate humanity.

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If a VC Doesn’t Respond To Your Emails, Try Once More. Then Just Move On.

SaaStr

Q: “How long will it take VC to reply to emails? Once a VC finds a deal they really want — they move fast. They hunt, and close, just a few deals they really want each year. Each individual VC partner typically only does 1-3 deals a year. So when they find one they are really interested in, they often drop everything to close it. If you are frustrated it takes a VC a long time to reply, that’s a sign.

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How to Generate Valuable Content from your Virtual Events

Trint

Remote working and virtual events offer limitless audiences and give brands the opportunity to reach more people than ever. But with so much content being generated, marketers need a way to capitalize on it. Give your team the tools to immediately access raw content so you can quickly turn around new content assets for all your channels.

Branding 130
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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How to Use Events to Optimize Your Facebook And Google Ads

Neil Patel

Your website is bustling with activity. Visitors are constantly interacting with it. But are you taking full advantage of everything that’s happening on your website for your paid marketing? Every interaction a visitor has with your website… a pageview, a click… can be used to better understand your audience. And when you understand your audience you can target them in a smarter way, and get more bang for your buck from your paid campaigns on Facebook and Google.

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When Entry Multiples Don’t Matter

Andreessen Horowitz

OH in South Park, San Francisco (or on Zoom from Big Sky, Montana): “OMG, crazy – that firm just paid 100x revenue to invest in [insert hot startup here] – what could they be thinking?” . When speaking with founders and … The post When Entry Multiples Don’t Matter appeared first on Andreessen Horowitz.

Startup 145
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Expect A Lot More $2B+ Acquisitions in SaaS and Cloud

SaaStr

Q: Which merger and acquisition trends, if any, do you expect to unfold in the next 12 months? I expect more mega-mergers: $2b-$10b+ deals. Why? These are the Best of Time in Cloud and SaaS, as odd as that still seems. Multiples and share prices are at all time highs. Public SaaS companies are now worth more than $1 trillion collectively , and Apple alone $2 trillion: With those massive valuations generally come insane expectations of growth, not just for now, but for a decade to come.

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How Video Producers can Simplify Storytelling

Trint

Video Producers need to get to the final cut faster. Younger audiences are consuming more and more video content and customers expect brands to have a presence on all the channels they use. Tap into the video boom and create accessible content with speedy workflows and ready-made captions and subtitles.

Branding 130
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Land That Make-or-Break Meeting and Achieve Massive ROI

Nimble - Sales

This ongoing series of influencer webinars is intended to help you become better, smarter, and faster. In this webinar, Nimble CEO Jon Ferrara is joined by hall-of-fame nominated marketer and Wall Street Journal cartoonist Stu Heinecke. Stu believes that one meeting truly can change everything; you just have to be bold enough to make it […]. The post How to Land That Make-or-Break Meeting and Achieve Massive ROI appeared first on Nimble Blog.

Marketing 138
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a16z Podcast: Online Learning and the Ed Tech Debate

Andreessen Horowitz

This week, students in much of the country are returning to school—virtually. The intersection of learning and technology has been accelerated by the pandemic, but the debate around education’s “disruption,” and what that means for educators doing the hands-on work … The post a16z Podcast: Online Learning and the Ed Tech Debate appeared first on Andreessen Horowitz.

Education 145
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How Venture Capital Has Changed Since Covid-19

SaaStr

Q: How is Venture Capital difference since Covid-19? At first — and only briefly — things slowed way back. Portfolios in many cases were hit hard, with startups in travel, events, fitness, etc. hit hard, and VCs distracted with working out the issues in their portfolios: But the slow down lasted, at best, 60 days: First, Cloud stocks went on an unprecedented tear.

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Make your content accessible

Trint

Demand for accessible content is growing: 85% of online videos are now watched without sound and accessibility legislation is becoming more wide spread Keep up with market demands by making caption and subtitles standard practice across all of your video comms.

Marketing 130
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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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6 Dos and Don’ts of Post-Pandemic Sales Pipeline Management

Sales Hacker

People are buying differently now, during the pandemic, than they were before. You probably know that already, but something you may not have realized is that people will buy differently post-pandemic as well. The landscape is shifting, making business as usual anything but that. Pre-quarantine pitches and campaigns won’t appeal to prospects who are cost-sensitive and hesitant to buy.

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a16z Podcast: Reining in Complexity — Data Science & Future of AI/ML Businesses

Andreessen Horowitz

There is no spoon. Or rather, “There is no such thing as ‘data’, there’s just frozen models”, argues Peter Wang , the co-founder and CEO of Anaconda — who also created the PyData conferences and grew the early data science … The post a16z Podcast: Reining in Complexity — Data Science & Future of AI/ML Businesses appeared first on Andreessen Horowitz.

AI 144
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Why It’s Year 3 When You Lose Your Customers

SaaStr

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Customers bought because they thought their organizations needed this functionality, and so they wrote the checks for Year 1, and even Year 2. But the end-user usage just never appeared … In SaaS, it actually takes until Year 3 for your customers to churn out from low engagement / low usage.

AWS 281