Sat.Aug 15, 2020 - Fri.Aug 21, 2020

Building software: what you want vs what you need

DeepStream

Developing reliable, high-quality software which solves real problems is already a tough enough. Map that onto procurement and it seems impossible

Utilizing Audience Engagement to Boost your SaaS Company Revenue

Predictable Revenue

Nathan Latka explains how he grew his dorm room business to $5M in revenue when he was 21, and the key to launching a successful podcast. The post Utilizing Audience Engagement to Boost your SaaS Company Revenue appeared first on Predictable Revenue.

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Trending Sources

What Is Customer Success?

Totango

An enterprise cannot survive without satisfied customers to support it. This has always been true, but never has it been more true than in the era of customer-centricity that we now live in.

The 7 Best Pieces of Business Advice I Was Ever Given

SaaStr

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO: Manage People — In General, and Earlier. The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Managing people isn’t always fun.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Best Data Visualization Tools

The Daily Egg

By 2025, we’re projected to produce 463 exabytes (4,630,000,000,000,000,000 bytes) of data every day. Everything you do online leaves a digital trail. Which is cool and all… but what does that mean for business owners, digital marketers, bloggers, and data engineers? It’s a massive opportunity.

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The secret to customer engagement success? Gamification

DeepStream

What can you learn from video games to engage your customers and get them addicted to your products? Gamification is to key to successful engagement

Expect A Lot More $2B+ Acquisitions in SaaS and Cloud

SaaStr

Q: Which merger and acquisition trends, if any, do you expect to unfold in the next 12 months? I expect more mega-mergers: $2b-$10b+ deals. These are the Best of Time in Cloud and SaaS, as odd as that still seems. Multiples and share prices are at all time highs.

Best Cheap Web Hosting

The Daily Egg

When you’re just getting started, saving money is critical. You can’t afford to waste a single penny. But you also know you need fast, reliable, and trustworthy hosting for your first (or next) website. And with hundreds of options to choose from, making that crucial decision isn’t easy.

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5 Steps to Become an Effective Leader of a Culture-Driven Organization

Predictable Revenue

Having a culture-driven organization is nothing if you do not have practical leadership skills to keep workplace performance culture alive. The post 5 Steps to Become an Effective Leader of a Culture-Driven Organization appeared first on Predictable Revenue.

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

When Entry Multiples Don’t Matter

Andreessen Horowitz

OH in South Park, San Francisco (or on Zoom from Big Sky, Montana): “OMG, crazy – that firm just paid 100x revenue to invest in [insert hot startup here] – what could they be thinking?” .

Why It’s Year 3 When You Lose Your Customers

SaaStr

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful.

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Best Business Checking Accounts

The Daily Egg

There are thousands of different business checking accounts from you to choose from. Deciding between a large national bank, local chain, or online-only bank can feel like a daunting task without any guidance.

Why SDRs should set their own targets with Mark Garrett Hayes

Predictable Revenue

When we think of goal setting on a sales team, we think of sales managers setting targets, quotas, and KPIs. But if that’s all you’re focusing on as a manager, you’re selling your SDRs short. The post Why SDRs should set their own targets with Mark Garrett Hayes appeared first on Predictable Revenue.

Don't Pick Your Next LMS Until You Read This Guide!

With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers crucial considerations with actionable advice and professional insights, so you know you’ve picked the perfect eLearning solution.

6 Dos and Don’ts of Post-Pandemic Sales Pipeline Management

Sales Hacker

People are buying differently now, during the pandemic, than they were before. You probably know that already, but something you may not have realized is that people will buy differently post-pandemic as well. The landscape is shifting, making business as usual anything but that.

It’s Hard to Become a Venture Capitalist. But What’s Really Hard is Becoming a Great One.

SaaStr

Q: Is it hard to become a venture capitalist? It is hard to become a venture capitalist. It is very hard to become a successful one and make a lot of money. First, there aren’t that many VC firms. There are probably only 150 firms with > $250m.

a16z Podcast: Reining in Complexity — Data Science & Future of AI/ML Businesses

Andreessen Horowitz

There is no spoon.

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How to prepare your startup for acquisition

Chart Mogul

Selling a startup can be an exhausting, overwhelming process, but the right preparation can make it much easier. 4x entrepreneur Andrew Gazdecki shares how you can better prepare yourself for your startup's acquisition, and make the journey a rewarding one. Selling your startup is a full-time job.

SaaSOptics SaaS Metrics Template

Download this template that includes calculations, formulas, definitions and a customizable dashboard. The template includes subscription momentum metrics (ARR, customer count, avg. ARR), churn and retention metrics, and customer lifetime value metrics.

6 Steps to Setting Up The Perfect Remote Sales Contest

Sales Hacker

Sales contests are a great way to get your reps hustling and keep their heads in the game. But if you’re only leveraging them for short-term results, you’re majorly underestimating the heavy lifting they can do for your team, your sales org, and ultimately, your bottom line.

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Customers Love to Talk to the CEO. Do More of That Now.

SaaStr

At the recent SaaStr Summit: Bridging the Gap, Stewart Butterfield, CEO of Slack, shared a funny story. He said with work-from-home, he was able to talk to a lot more customers. A lot more.

a16z Podcast: Online Learning and the Ed Tech Debate

Andreessen Horowitz

This week, students in much of the country are returning to school—virtually.

How to Promote a Bootstrapped Product When Your Competitors Are Getting a Lot of Money from Investors. The Talk with AdPage

Kraftblick

AdPage is a landing page builder. We’re talking today with its founder, Koen van Wetering, from the Netherlands. I’m interested in his take on several issues. First, how to grow a new service in an environment full of star platforms such as Shopify, Wix, Leadpages, Tilda?

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

How We Turned Failures into Big Wins by Creating a Culture of Transparency

Sales Hacker

Failure in sales is real. Calling a customer by the wrong name. Forgetting who you’re calling. Having that pitch, you’ve practiced for so long, fall flat. It happens to all of us. As salespeople, we have dozens of scenarios that we can bucket into the failed calls category.

The Rise of LinkedIn as a Core Communications Platform

SaaStr

When LinkedIn added a feed a few years back, it looked like a copycat of Facebook. And perhaps it was, just one full of a ton of B2B product commercials (at least for me). Fast forward to today, though and LinkedIn is about to pass Twitter as our #1 source of referrals from social to SaaStr.com.

5 SaaS Analytics Tools to Track & Grow Your Business

Baremetrics

How are people getting to your website? Is your MRR trending up or down? What features do your most active customers use? What’s your free trial conversion rate? The answers to questions like these will help determine how you market, build and grow your SaaS business.

How to Use Events to Optimize Your Facebook And Google Ads

Neil Patel

Your website is bustling with activity. Visitors are constantly interacting with it. But are you taking full advantage of everything that’s happening on your website for your paid marketing?

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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

How to Get Into Pole Position with Intent Data + Sales Intelligence

Sales Hacker

The post How to Get Into Pole Position with Intent Data + Sales Intelligence appeared first on Sales Hacker. Bombora Partner Platinum Sales Enablement Webinars

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SaaStr Podcast #364 with Figma Head of Sales Kyle Parrish

SaaStr

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish.

Customer expectations at all-time highs: How companies can keep up

ProfitWell

It was less than two years ago when Sarah experienced the frustrating and draining challenge of trying to get out of her five-year water heater contract. She called the provider, Reliance, to cancel the remaining two years of her contract so she could purchase her own water heater.