Sat.Jul 18, 2020 - Fri.Jul 24, 2020

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The famous freemium swerve that changed video-conferencing

ProfitWell

Today we're launching Good Better Best: a weekly deep dive on pricing and packaging strategies written by Rob Litterst , who helps head up our pricing team. Each issue features analysis of a specific packaging case study readable in 5-10 minutes. Zoom's freemium decision tree. The famous Freemium swerve that changed video-conferencing. By now, we’re all familiar with Zoom.

Pricing 105
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87 Must-Try SaaS Growth Hacking Strategies

Cobloom

We've all heard stories of ' disruptive growth hackers' transforming tiny SaaS start-ups into multi-billion dollar businesses. This type of SaaS growth hacking has allowed creative founders, developers and marketers to achieve incredible growth through the sheer virtue of experimentation - trying any and all tools, techniques and strategies at their disposal to grow their business.

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Customer Churn During a Pandemic: What SaaS Companies Need to Know

Totango

A crisis is a time for Customer Success teams. In situations such as the current COVID-19 pandemic, your CS team can take action to prevent customer churn during the pandemic while also helping to build a sustainable future for both parties once the danger passes. Through constant, customized communication, reviewed and honed business goals, and a platform that collects data and makes it actionable, your Customer Success team can lead you through this once-in-a-generation challenge.

Churn 64
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Communicating effectively in a virtual environment with Dr. Ethan Becker

Predictable Revenue

The environment in which we communicate, at least for some of us, has changed dramatically over the last few months. Take a deep dive into the ever-important topic of communication in virtual environments, and managing screen fatigue. The post Communicating effectively in a virtual environment with Dr. Ethan Becker appeared first on Predictable Revenue.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The quarantine effect on B2B sales; free v. paid trials; training power users

Andreessen Horowitz

This first appeared in the monthly a16z enterprise newsletter – subscribe here. In this edition. The quarantine effect on B2B sales. 6 strategies for selling in COVID-19. To charge or not to charge: free v. paid trials. Training power. … The post The quarantine effect on B2B sales; free v. paid trials; training power users appeared first on Andreessen Horowitz.

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10 Growth Opportunities Hiding in Your Customer Support Software

Groove HQ

Learn how to use your customer support software as a catalyst for growth. The post 10 Growth Opportunities Hiding in Your Customer Support Software appeared first on Groove Blog.

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I Grew From Zero to $1,000 MRR in 94 Days: Here’s How I Did It

Baremetrics

The monthly recurring revenue (MRR) of my MarTech startup Friendly recently has exceeded $1,000 – just 94 days after its launch. But it took me more than 20 years to get there. Running a product company was a dream of mine since my teenage years. There was always something holding me back though. In my teenage years it was missing role models. In my twenties, the advice of parents and friends to "get a good education".

New CTO 87
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The 3 Pillars of Product Led Growth

OpenView Labs

Back in 2014, we led Datadog’s Series B for a few big reasons: they solved a pain point nearly universal among developers, delivered value to customers without any friction, and tended to grow rapidly inside an account after the initial adoption. At that time, there wasn’t yet a term for what’s now known as product led growth (PLG). Product led growth is an end user-focused growth model that relies on the product itself as the primary driver of customer acquisition, conversion and expansion.

Scale 80
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Why If You Quit Every Year You Won’t Ever Make Any Real Money

SaaStr

If you squint as you read TechCrunch, you’ll notice a pattern in a bunch of articles about Hot Startups. “Bob worked at Pinterest for 8 months before he …” or “after a stint as senior something engineer at Facebook [12 months], Bill joined …” etc. etc. It’s the one-year job culture. The rise of the engineer with highly portable job skills, and essentially zero percent unemployment for any top 20% developer, is in many ways a great thing.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Navigating the New State of Sales: Cost Management and Sales Effectiveness

Predictable Revenue

You might be planning on reducing your budget in every way possible to reduce risk in times of uncertainty. But failing to maintain sales strategies could jeopardize your long-term objectives for growth and put you back behind the starting line when the marketplace recovers. The post Navigating the New State of Sales: Cost Management and Sales Effectiveness appeared first on Predictable Revenue.

Sales 221
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The Unforeseen Benefits of Online Events

Tom Tunguz

In this era, virtual events have replaced IRL events. Virtual events have many obvious benefits. No hotels, no event venues, no catering, no ensuring guests are in the right city at the right time. But there are unanticipated benefits that are only now coming to light. Many of our portfolio companies have experimented with virtual events quite successfully.

Startup 221
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How software for transcription can accelerate your content creation

Trint

Today’s storytellers are in high demand. Everyone wants your content and they want it now, whether that’s internal comms, reports or articles. But whittling down lengthy videos to short, punchy updates is tedious. Manual transcription is painfully slow, costly and riddled with inefficiencies. We know the drill. Play. Stop. Type. Rewind. Work takes hours, if not days.

Software 130
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Why It’s More Stressful to Run a Venture-Backed Startup. And How To Work Around That.

SaaStr

Q: How stressful is it to run a venture-backed startup? Being a CEO in general is pretty stressful ??. Being venture-backed is really only more stressful than any other company for two reasons: You have to carefully manage to your Zero Cash Dat e. You need to know exactly when you run out of money. More here: Knowing — and Sharing — Your Zero Cash Date | SaaStr.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Marketers and Landing Pages: Behind the Scenes for 2020

Unbounce

As part of our new Conversion Benchmark Report , Unbounce ran a survey of marketers, working in dozens of industries, in early 2020. We wanted to know about your plans when it comes to running a high-converting campaign—as well as the role played by landing pages in supporting your post-click strategy. How do our expectations line up with the insights revealed by a machine learning analysis of 19 million conversions ?

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The Best Economic History Books According to Readers

Tom Tunguz

Thanks to everyone who responded to my post about US Economic History. I received a torrent of suggestions for books and decided to share them with everyone, in case you’re interested in the subject. I’m going to be working my way through them and just started the book on Keynes. As I learn interesting things, I’ll share them here.

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Ubersuggest Chrome Extension 2.0: The Ultimate Keyword Research Tool

Neil Patel

Please note: Once you install the extension, all you have to do is go to Google and perform a search. That is where you’ll see data. I promised that I would release a new version of the Ubersuggest Chrome Extension today, and now it’s out. You can go here to install it. If you are wondering what’s new… well, let’s just say the changes have made keyword research much better and a lot easier.

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We Are Living In the Cloud Now

SaaStr

Q: Why are tech-heavy companies shooting up in the stock market? There are some mysteries no doubt, but not in Cloud / SaaS. Cloud stocks are on fire since March 15 because since Covid-19, we are living in the Cloud: We don’t fly. We Zoom. We can’t get to the office. So we need RingCentral and Talkdesk and Five9 to talk to customers from home. We can’t meet up as a team anymore.

Cloud 242
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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How to Create Irresistible Facebook Landing Pages (Examples)

Unbounce

Imagine a potential customer is sitting in their car, waiting to pick up their kids from school. They’ve got 15 minutes to kill, so they pick up their phone and (because they’re 46 and don’t know about TikTok yet) scroll through Facebook. Between checking out their best friend’s pictures from a tropical vacation and trying to untangle their Aunt Ida’s… uh, “unorthodox” political insights, they see your Facebook advertisement for gorgeous, handmade

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The Long-Tail Problem in A.I., and How Autonomous Markets Can Solve It

Andreessen Horowitz

In the past decade, our progress in Artificial Intelligence has been staggering. We’ve gone from barely detecting cats in YouTube videos to building cars that can drive themselves. And yet, as our aspirations for A.I. have become grander, it has … The post The Long-Tail Problem in A.I., and How Autonomous Markets Can Solve It appeared first on Andreessen Horowitz.

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The 7-Step Case Study Formula That Compels Prospects to Buy

Sales Hacker

Stop writing case studies the old way ! You know, the ones where you just show some before-and-after data, toss in a couple of quotes from your customers saying how great you are, and call it a day. Case studies like those can work. But they don’t get the “OMG this is exactly what we need. Let’s hire this person/company immediately” reaction that we are going for.

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Networking and Roundtables With 200+ CIOs, CXOs, CTOs and More is LIVE for SaaStr:Enterprise!

SaaStr

Are you excited for SaaStr Enterprise on July 29? You should be! 5,200+ Cloud CEOs, CTOs, CXOs, VCs and execs focused on the Enterprise. 200+ Invite-only CTOs and CIOs from Global 2000 and Fortune 500 and Tech leaders. 100+ Roundtables. Incredible sessions with CEOs and CXOs of Box, Shopify, Intuit, Coupa, Pagerduty, Algolia, Adobe, nCino, Salesforce, Velocity, and more!!

Cloud 228
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Build Your Brand with Landing Page Optimization

Unbounce

Let’s face it: brand marketers get a bad rap. In the last decade, the conversation has focused on technical marketing: growth hacking, conversion rate optimization, SEO, the merging of product and marketing, and data, data, data. At the same time, brand became less exciting—and sometimes an afterthought. It was too “fluffy.” But that’s all changing.

Branding 145
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16 Open Problems in Engineering Biology

Andreessen Horowitz

For generations, the field of biology has been largely defined by its discoveries. Now, because many crucial aspects of biology have begun the transition from an empirical science to an engineering discipline, the pendulum is shifting from “What can we … The post 16 Open Problems in Engineering Biology appeared first on Andreessen Horowitz.

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Subscribed Podcast: Ken Doctor on COVID-19’s Impact on Publishing

Zuora

Excerpts from the latest Subscribed Podcast with Ken Doctor. We talk to Ken about the impact of COVID-19 on publishing, the balance between advertising and subscriptions, and the path to more sustainable business models. The post Subscribed Podcast: Ken Doctor on COVID-19’s Impact on Publishing appeared first on Zuora.

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One Simple Trick to Make Your SDRs Perform Better

SaaStr

Are you managing an SDR team yourself, as CEO / founder? Even just 1 or 2 SDRs? It can be … overwhelming. SDRs need a lot of management support and overhead. Lots of questions, lots of velocity, lots of motions. You don’t have time to do this as CEO. You’ll almost certainly be a poor SDR manager. Even most VPs of Sales are poor SDR managers.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to track your offline marketing efforts using CRM

Teamgate

A survey found that 40% of online shoppers are influenced by offline marketing campaigns when making a purchase. In a saturated online marketplace, businesses should not forget that offline campaigns are still a viable option. . Many marketers use offline channels like billboards, newspapers, magazines, and direct mailers as part of their marketing strategy.

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a16z Podcast: Taking the Pulse on Medical Device Security

Andreessen Horowitz

Many don’t realize we even need to think about the possibility of security hacks when it comes to things like pacemakers, insulin pumps, and more. But when bits and bytes meet flesh and blood, security becomes literally a life or … The post a16z Podcast: Taking the Pulse on Medical Device Security appeared first on Andreessen Horowitz.

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7 Hobbies You Can Turn Into Successful Digital Businesses

FastSpring

While hobbies are the perfect way to escape our everyday responsibilities, all of us at some time or another have said to ourselves, “I wish I could make money doing this.”. Think about it—it’s the best of both worlds. You get to do what you love and make money at the same time. But then there’s the logistics—creating a website, setting up an online store, checkouts fulfillment, managing subscriptions, tracking sales, and about a million other things you never think about when starting a digital

Travel 82