Sat.Nov 04, 2017 - Fri.Nov 10, 2017

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Disagree and Commit - A Management Principle for Highly Functioning Teams

Tom Tunguz

Disagree and commit. I first read about this idea in the 2016 Amazon Shareholders letter. But the idea can be traced back to Andy Grove at Intel. Grove wrote about this topic in High Output Management. Disagree and commit is a management technique for handling conflict. There are two parts to it. First, expecting and demanding teammates to voice their disgreement.

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Don't undersell your SaaS solution

Practical Advice on SaaS marketing

No matter how long the list of amazing features you offer, if you’re marketing a software-as-a-service (SaaS) solution, that’s not all you’ve got to sell. You should be talking about the “non-feature” pieces as well. If not, you’re underselling your solution. That’s because prospects are usually thinking about more than just features when they’re evaluating a solution.

SaaS 133
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How To Manage A Sales Team: 12 Expert Tips For Success

Sales Hacker

If you want to learn how to manage a sales team, you’ve come to the right place. You’re about to get actionable insights from top experts who have all been there (and done it) before. Managing a sales team is definitely a challenge, but until you have managed or been on a sales team building revenues at +20% MoM AT SCALE, you may be in for a swift and rude awakening.

Scale 90
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How Sales Ops Can Add Value to the Sales Team

InsightSquared

Guest post by Adam Honig is the co-founder and CEO of Spiro Technologies. If you work in sales operations, it may seem like the sales reps at your company don’t always see the value you are adding to their daily lives. It sometimes feels like the only thing you have in common is both of your job titles beginning with the word “sales”. Instead of ignoring the divide, see it from the sales side and try to articulate, in their language, your value add.

Sales 78
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Just How Disruptive Are ICOs to the Classic VC Model?

Tom Tunguz

Initial Coin Offerings, a fundraising mechanism for companies using cryptocurrencies as a mechanism to buy their service, seem to be upending the world of venture capital. Filecoin raised $250M through an ICO. Tezos raised $232M. Bancor raised $153M. These are massive amounts of money. Recently, I’ve been wondering how prevalent ICOs are and whether they could potentially be a substitute for venture capital.

More Trending

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Think Like a Sales Rep. Act Like a Marketer. React Like Customer Service.

Sales Hacker

Consumers today are surrounded by sales — ads on their computer screen, commercials on TV, sponsors on their podcasts, spam in their inbox. That flood of incoming information has led to fatigue. Nearly half of consumers distrust brands and only 6.7 percent believe information coming from sales is very trustworthy. As a result, consumers are rebelling.

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Bootstrappers: SaaS startups finding their own route to $1M+ ARR

Chart Mogul

The model for early-stage success in SaaS is shifting. Let's take a look at the shift happening in fundraising, and some of the businesses succeeding from bootstrapped-origins, as well as some different strategies up to and beyond that critical first $1M ARR. What’s enabling bootstrapped SaaS? The concept of bootstrapping a business is nothing new. The term originates from the concept of “pulling yourself up by your own bootstraps”.

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The False Confidence of the LTV/CAC Ratio for Early Stage SaaS Startups

Tom Tunguz

Founders often describe their unit economics in terms of their LTV/CAC ratio - the ratio of the Lifetime Value (LTV) of a customer to the Cost of Customer Acquisition (CAC). The LTV/CAC metric can be a powerful metric to unpack the health of the go-to-market team of a company, as Netsuite has shown. But this figure is often meaningless for early stage startups.

Startup 174
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Part 2: How to Measure the Effectiveness of a Customer Health Model

Totango

Customer Health continues to be a hot topic among Customer Success professionals for obvious reasons. Getting your customer health model right is critical to the foundation of a great customer success operation. In part 2 of our customer health webinar series, we tackled “How to Measure the Effectiveness of a Customer Health Model” and discussed a more advanced approach to customer health.

Churn 72
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Is Singles Day the New Cyber Monday?

FastSpring

Image Source: Asia Times. A relative newcomer to the holiday scene, Singles' Day sales are rocketing. How does it compare to the surge of sales that retailers often see on Cyber Monday?

Sales 63
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16 top sales leaders and entrepreneurs share their best sales advice and tips

CloseSaaS

Over the past two months, we've interviewed 50+ top sales leaders to get their best sales advice, tips, and strategies that have transformed the way we sell today.

Sales 64
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The Latent Purchasing Power in the SaaS Acquisition Market

Tom Tunguz

The startup acquisition market is off by roughly 35% year-over-year. Why the decline? One consistent response from potential acquirers is that they are waiting for tax reform to happen. If it does happen, and when acquirers do decide to pursue acquisitions, I suspect we will enter a very acquisitive environment for three reasons. First, the cash available to finance acquisitions on the balance sheets of public companies has grown by 20 X over the last 10 years and now totals more than $8.5 billi

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Sales Resumes Are Worthless – Here’s 5 Unwritten Qualities Your Next Rep Won’t Have On Paper

Sales Hacker

Tis the season… that wonderful time of the year when the weather changes, the job requisitions open up, and the interviewees start pouring in to sit through hours of standard interview questions. You even get to read the same questions from your sales job interview script over and over and over. Some of the greatest hits include: “tell me about a major acco mplis hment” or “what about that time you had a conflict and how you resolved it?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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3 Steps for Taking a Subscription-Based Business to the Next Level

FastSpring

So, your business' pricing strategy includes subscriptions? Excellent: It’s one of the best ways to boost profitability for your SaaS company. But are you maximizing your subscription sales? Here are some bold steps you can take to elevate your subscription-based business to a new level of success.

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Is sales training the problem?

InsightSquared

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. Have you ever heard the comment, “Why can’t we just train the sales team?” after you were just asked to create a new workflow? I hear it in my day-to-day work and sometimes it can be an acceptable solution. But, all too often it’s touted as the end-all be-all solution when the problem isn’t a lack of training, it’s confusing processes, or there is a lack of management.

Sales 54
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Will automation ever replace the role of a sales rep?

CloseSaaS

Elon Musk said it was inevitable. Stephen Hawking guaranteed it. And futurists, technologists, and economists all agree that automation is taking our jobs and disrupting every industry.

Sales 52
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Tips for Conducting a Killer Sales Job Interview

Sales Hacker

Tis the season… that wonderful time of the year when the weather changes, the job requisitions open up, and the interviewees start pouring in to sit through hours of the same questions over and over again. You even get to read the same questions from your sales job interview script over and over and over. Some of the greatest hits include: “tell me about a major acco mplis hment” or “what about that time you had a conflict and how you resolved it?

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Case Study: The Difference FastSpring Can Make For EU Sellers

FastSpring

For EU sellers, a SaaS business comes with complex taxation regulations. The value-added tax (VAT) is intended to support European businesses, but it also adds a layer of financial management that’s a headache for business owners. Many of these EU sellers are solving these issues with FastSpring, a robust ecommerce platform that manages everything from VAT calculations to converting global currencies.

SaaS 60
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Solving Cold Start Product Recommendations in e-Commerce

ReSci

Recommendation algorithms have evolved in the last decade to provide a personalized experience to every shopper. In most cases, these algorithms rely on some behavioral (implicit) or transactional (explicit) inputs of the user. Pure collaborative filtering methods and matrix factorization methods are well known techniques. The post Solving Cold Start Product Recommendations in e-Commerce appeared first on ReSci.

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How to convince your prospects to switch software (REPUB DRAFT)

CloseSaaS

When you talk to prospects about switching software, you almost always encounter resistance. So how can you manage—and overcome—that resistance?

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B2B Sales: 5 Simple Steps to Building an Outbound Growth Machine

Sales Hacker

The post B2B Sales: 5 Simple Steps to Building an Outbound Growth Machine appeared first on Sales Hacker.

B2B 67
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Howdy from Texas: A Recap of Altitude 2017

BetterCloud

Last month we hosted Altitude 2017, our annual customer summit, at Brazos Hall in Austin, Texas. We filled the room with over 100 of the brightest minds in IT to explore the increased impact IT has on organizations, collaborate on technical strategies, and define today’s best practices. Altitude was an IT conference like no other. It was interactive and grounded in concrete IT processes, not theories, enabling attendees to refine their management and security strategies.

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Analyze Your Google Search and Location History Data

Rakam

Google allows you to export all of the Google searches that you’ve done since you created your Google account. Despite this ability, to date there wasn’t a dashboard for analyzing this historical data. Because of this I figured it would be interesting if I could download my search history from Google and analyze the data and create a dashboard in Rakam.This February we published an article on analysing your Google search history.

Data 40
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Outseta Company Update - November 2017

Outseta

By Geoff Roberts 7 min read You may have noticed that while we’ve kept a steady drumbeat of SaaS related content flowing, it’s been four months since we published our last Outseta company update. Long story short, we’ve been head down working on some of the most challenging aspects of building our product. We didn’t have enough to say that we felt was worthy of your inbox, but we’re back - here’s what we’ve been working on….

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How to set a perfect sales appointment

CloseSaaS

This is a guest post by Alivia Kasumov at Badger Maps.

Sales 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Bringing Order to Chaos: Automating Policy Enforcement for SaaS

BetterCloud

Between information sprawl, publicly shared files, and data breaches, SaaS applications can create chaos. But because it’s so new, there’s no blueprint for IT professionals that outlines how to manage and control this chaos. Our founder and CEO David Politis recently hosted a webinar called “Bring Order to Chaos: Automating Policy Enforcement for SaaS.

SaaS 40
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8 Quintessential Ingredients for Outbound Sales Success

Sales Hacker

I run a European based sales agency for software and technology companies. In this article, I will summarize what I’ve learned about the most important ingredients for a successful outbound sales process. 1. The Key to Outbound Sales Success – Understand the Problems & Pain You Are Solving With Your Product. Sounds basic and redundant, I know.

Sales 105
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Brittleness comes from “One Thing”

A Smart Bear

We’re tired of hearing how small software companies usually fail. The data show that the two most common causes are: (1) Product isn’t useful to enough people, and (2) Problems with the team. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? I don’t have data for that cohort (tell me if you do!