Sat.Sep 01, 2018 - Fri.Sep 07, 2018

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Onboarding your first Sales Hire as an Entrepreneur

For Entrepreneurs with David Skok

In today’s blogpost I would like to introduce my partner for Zero to 100, Stephanie (Schatz) Friedman. Stephanie has been an executive in 3 successful startups and was most recently the SVP of Sales and Customer Success at Xamarin which has since been acquired by Microsoft. Stephanie joined Xamarin as its first non-engineering hire in.

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Access is the Scarcest Commodity in Startupland

Tom Tunguz

The SEC announced last week that it wants to find ways to let Main Street investors access stage private venture companies. This news item underscores an important trend that is reshaping the industry. Today in Startupland, startup access is the scarcest commodity. Everybody wants an allocation, an opportunity to invest in the very best companies. The SEC story highlights how much has changed in Startupland.

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Your value proposition: Don’t set it and forget it

Practical Advice on SaaS marketing

If you’re marketing your SaaS solution without a compelling and consistent value proposition and messages, you’re doing something wrong. Without a value proposition – a crystal clear explanation of who should buy your solution, what problem it solves for them, and why they should buy it from you – you’re missing an essential foundation for all your marketing efforts.

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What we shipped: 8 new features to increase conversions and grow your business

Intercom, Inc.

Volume and capacity are always top of mind for sales, support and marketing teams. At Intercom , we’re helping all three teams do more with their time to increase their performance. For sales and support, the volume of prospects and customers they handle, and their capacity to scale up that volume, is the reason they are so focused on efficiency and output.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Onboarding your first Sales Hire as an Entrepreneur

For Entrepreneurs with David Skok

In today’s blogpost I would like to introduce my partner for Zero to 100 , Stephanie (Schatz) Friedman. Stephanie has been an executive in 3 successful startups and was most recently the SVP of Sales and Customer Success at Xamarin … The post Onboarding your first Sales Hire as an Entrepreneur appeared first on For Entrepreneurs.

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FastSpring Wins 2018 Best SaaS Product for Ecommerce Award

FastSpring

We’re thrilled to announce FastSpring’s all-in-one ecommerce platform has been recognized for the second year in a row as the best SaaS product for E-Commerce/Online Shopping by the SaaS Awards. The SaaS Awards are part of the Cloud Awards program , which has been recognizing businesses for their cloud-based “solutions as a service” since 2011.

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The Beginner’s Guide to Real-Time Sales: get started with the future of selling

Intercom, Inc.

In sales and marketing, speed is everything. The fate of your business depends on how quickly you can turn promising leads on your website into paying customers. The faster you capture the intent, the faster you will make the sale, and the faster your business will grow. The traditional approach from marketers and salespeople of using lengthy contact forms and delayed callbacks doesn’t cut it anymore.

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Sales Burnout is Real. So Are These Top Indicators and What to Do About Them

Sales Hacker

Sales is a hyper-social, customer-facing role that can get highly stressful. In this article we talk about the top indicators of sales burnout and how to tackle them. We all know Sales is the job for the people person — the high-flying, always-on-the-go charmer that’s on the phone, in meetings and/or closing deals. The same goes for recruitment — you’re constantly talking to people, helping them find their next big opportunity.

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InsightSquared takes Dreamforce ‘18

InsightSquared

It’s that time of year again and here at InsightSquared, we are gearing up for our sixth annual Dreamforce. As part of our 2018 presence, we are partnering with our customers, industry leaders, and the revenue ops community to host two break-out sessions, as well as sponsor Ops-Stars. These sessions and our sponsorship booths will provide sales, marketing, and business ops professionals alike with actionable takeaways to help solve business challenges and grow revenue.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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3 Questions to Think About When Scaling Globally

FastSpring

We live in a world that runs on global ecommerce. In fact, the global ecommerce industry is worth $7.7 trillion and continues to grow each year. This impressive growth in the ecommerce industry is supported by consumers increasing interest in looking beyond their borders to shop online. Forrester estimates that cross-border ecommerce will reach $627 billion by 2022.

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Customer Success Content Will Save Your SaaS

Inturact

All successful business owners know that the key to their success is due to the customer’s satisfaction. The customer always comes first. Being proactive about the customer’s needs by going out of your way to anticipate them will undoubtedly provide you with a satisfied and consistent customer base.

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How to achieve optimal sales and support alignment (with Help Scout and Predictable Revenue)

CloseSaaS

Here's the recording of today's webinar about how to achieve optimal sales and support alignment, with Help Scout's Tim Thyne, Predictable Revenue's Collin Stewart, and Steli.

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What is Customer Success — A Smart & Actionable Guide

Sales Hacker

What is Customer Success and why do you need it? This mini guide talks about this and more. Also inside are actionable steps to get started with CS! Gain a new customer, you increase revenue. Lose an existing one, your company’s sales potential drops. What happens when you lose more customers than you gain? Doomsday — and the painful clarity of failure.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Customer Success Manager Job Description that will Help You Find the Right Candidate

ChurnZero

You are looking to grow your Customer Success team – that’s great news! Now, how do you go about finding the right candidate to join the team? Well, it first starts with a well-written and compelling job description that accurately describes the role, the primary responsibilities, must-have skills, and your company culture. As we’ve mentioned before – Customer Success Manager is the third most promising job for 2018 according to LinkedIn.

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German HR software company Softgarden sells to Investcorp

The SaaS Garage

German HR software company Softgarden sells to Investcorp. By Andrii Degeler , September 5th, 2018. . Berlin-founded HR platform company Softgarden has been acquired by Investcorp , an investment fund headquartered in Bahrain, for an undisclosed amount. This is the fourth deal from Investcorp’s fourth Technology Fund. Softgarden’s main product is an applicant tracking system (ATS), which comes as a SaaS solution and is there to cover and streamline corporate recruitment processes.

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Cold calling? Hit the right tone with these 3 sales voice techniques

CloseSaaS

There’s a cold, hard truth about cold calling few sales reps want to admit: It doesn’t actually matter what you say. Sure, you can practice your script until your lips go numb. But those first few words out of your mouth are way less important than how you sound.

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Ten Ways To Stand Out in a Crowd of $25-$50/h Software Outsourcers

Kraftblick

In the highly competitive market of custom software development, adding a special twist to your appeal may be just what you need to attract potential customers and persuade them to pick your company out of a crowded field. Your website plays a defining role in attracting customers since it represents the public face of your company on the web. Even simple improvements in your landing pages may help draw dozens of new customers.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Introducing our SaaS Metrics Refresher course

Chart Mogul

Today we're launching an email course enabling anyone in SaaS to get to a baseline level of knowledge on metrics, no matter their level of experience. We’ve been writing on the topic of data-driven SaaS growth since 2015. Right from that first SaaS Metrics Cheat Sheet , our vision was — and remains to this day — that metrics and data are central to sustainable, measured growth.

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7 Ways to Ramp New Sellers to Full Quota Lightning Fast

Sales Hacker

The post 7 Ways to Ramp New Sellers to Full Quota Lightning Fast appeared first on Sales Hacker.

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Activity-based Alerts: Giving IT More Granularity and Control

BetterCloud

BetterCloud is dedicated to innovating for IT professionals, which is why we’re constantly adding new features to the platform. At last year’s customer conference, Altitude , we presented a few feature ideas and posed a question to our attendees: Which one is most important to you? The number one requested feature was Activity-based Alerts, and at BetterCloud, your feedback directly shapes our product.

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Making AI accessible for everyone

ReSci

The mission Our mission here at ReSci is to make artificial intelligence accessible and usable for brands. We believe that everyone should have access to the predictive capabilities that have made companies like Amazon and Netflix into the powerhouses they are today. So how did. The post Making AI accessible for everyone appeared first on ReSci.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How to tell your company story

Intercom, Inc.

As a human being, storytelling is one of the most powerful tools in your arsenal. It works in just about every situation where other human beings are involved and, contrary to what you might think, it’s actually surprisingly simple to construct a compelling story. In my talk for Intercom’s tour last year, I walked the audience through a simple structure for building strong stories and spoke to several experiences I’ve had where a story made all the difference to the outcome.

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40+ of the World’s Best Sales Training Programs to Get Your Team Into Shape

Sales Hacker

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! High performers deliver as much as eight times the output of their peers, according to McKinsey. No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies.

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Founder Interview: Alex Canter, Co-founder and CEO, Ordermark

Mucker Capital

If Alex Canter’s last name sounds familiar, it’s because his family owns the iconic deli of the same name that has been serving up matzo ball soup and pastrami sandwiches from the same spot on L.A.’s Fairfax Avenue since his great-grandfather founded the eatery in 1931. After spending much of his childhood at Canter’s, Alex learned a thing or two about the restaurant business.

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Fresh perspective – how we invented our Custom Bot chatbot builder

Intercom, Inc.

A unique characteristic of our species is our enduring drive to represent the infinite richness of the real world in other mediums – from art to mathematics, we strive to capture and record the world around us. For instance, one of the most distinguishing aspects of Renaissance art was the gradual evolution of techniques to convincingly represent the 3D world on flat surfaces – elegant, clever tricks such as perspective and chiaroscuro developed slowly as the result of experimentation by a huge

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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PODCAST 23: Strategies to Improve Sales Productivity as You Scale

Sales Hacker

Doug Landis is a Growth Partner at Emergence Capital and on this episode, he chats about his top strategies to improve sales productivity. Tune in! If you missed episode 22, check it out here: PODCAST 22: Being a Successful Account Executive — There’s More to it Than Hitting Quota. What You’ll Learn. What messaging helps sales teams win and how to tell a story effectively.

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