Sat.Jan 01, 2022 - Fri.Jan 07, 2022

SaaS Start-Ups: Buck Up – It Really Does Get Easier. Or At Least — You Get Better.

SaaStr

One of one top engineers at Adobe Sign / EchoSign, who had strong experience both in consumer internet and enterprise internet, told me a while back the #1 reason he disliked SaaS / enterprise — it never gets easier.

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Why Execution Matters

Kellblog

Some friends wonder why, as someone who considers himself a strategist, I care so much about execution. Is it because I’m a perfectionist? Well yes, but that’s only one reason (and perfectionism is a weakness [1] in business, not a strength).

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An Agile Approach to Sales Enablement Content

Sales Hacker

Content is the cornerstone of sales enablement, but creating it is a massive headache. In order to create quality content , you need talent, tools, and time – lots of it. Those are resources that most sales teams do not have, and resources that most marketing teams need to protect.

Best Streaming Software

The Daily Egg

Today, if you want to build your business you need to get closer to your customers, show transparency, and build trust. The post Best Streaming Software appeared first on The Daily Egg. Workflow

How Software Companies Fit into the Payments Revenue Food Chain

As software companies become a larger part of the payments world, they need to decide how far up the payments revenue food chain they want to go. How much can software companies earn from payments? Find out more in this eBook!

Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches?

SaaStr

Q: Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches? The biggest problem I find with Series A pitches is simply that they are still Series Seed pitche s. Your company, and time, have moved on. The pitch often hasn’t. It needs to.

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The Top Sectors of Web3 in 2022 by Revenue

Tomasz Tunguz

With the summer of Defi behind us and a new year for web3, I wondered which categories of web3 startups generate the most revenue. L1s or blockchains, the public databases that record transactions, dominate the revenue share across the top projects producing 78% of revenue. Exchanges place second.

Seed-Stage Positioning: Lock and Load

Kellblog

With angel and seed money flowing, and a great environment for company creation, I’ve been talking to a lot of seed-stage and pre-seed stage startups of late. They often ask me about positioning.

Reaccelerating Growth at Scale with Box’s CRO Mark Wayland (Podcast 514 + Video)

SaaStr

In 2015, SaaS cloud-based content management tool Box went public. Since then, their growth has been impressive, but it hasn’t always been steady. Especially with the coronavirus pandemic, Box—like many other SaaS companies—saw a decline in growth year over year.

$9B to Build the Future

Andreessen Horowitz

I am excited to announce that Andreessen Horowitz just raised a fresh $9B to invest via our Venture, Growth, and Bio Funds. We are grateful to our Limited Partners who have believed in us and stuck with us over the … The post $9B to Build the Future appeared first on Andreessen Horowitz.

How Becoming a Payment Facilitator Improves Your Merchant’s Experience

Many business-to-business software companies were founded for a single, fundamental purpose: to improve the business solutions. How does becoming a payment facilitator help them achieve this? Find out in this guide!

5 Stress Management Techniques for the Busy Customer Success Professional

Totango

If you’ve been following along in our series about burnout and mental health in customer success, then you already know how to spot signs of burnout on your CS team and ways to help fight burnout as a CS leader.

Microsoft Defender for Endpoint brings remote deployment to iOS

IT World

With the latest Microsoft Defender for Endpoint (MDE) preview for iOS, Microsoft has taken another step that should make life easier for IT administrators who need to secure remote iOS devices at the endpoint. Endpoint protection without the user friction.

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Dear SaaStr: What Incentives Actually Incent Employees to Stay?

SaaStr

Q: What incentives work well to attract new employees to a company, and what ultimately makes them want to stay? The tough part is that things that incent folks to join … don’t really incent them to stay. Not really, at least not in my experience.

How to Build a Better Internet: 10 Principles for World leaders Shaping the Future of Web3

Andreessen Horowitz

The year 2021 marked a watershed moment for web3. Significant numbers of policymakers began to grasp the potential of web3 to democratize access to opportunity, provide individuals with more control of their data, and build a better internet.

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PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

How to Transform Customer Success Into a Profit Center with Metrics and Forecasting

ChurnZero

Customer Success represents a large source of revenue-generation for SaaS businesses. Though Customer Success was originally regarded as a post-sale cost center, you can flip its narrative with the right metrics, positioning, and forecasting strategy.

11 tips for wicked-fast Chromebook web browsing

IT World

Chromebooks may not be all about the web anymore, like they were in their earliest days , but you'd better believe the browser still plays one heck of a pivotal role in the Chrome OS experience.

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Crunchbase: Early Stage Investment Doubled in 2021. But The # of Companies Funded Only Went Up 25%.

SaaStr

Crunchbase has its latest VC report up here and it’s good reading.

Your New 3-Part Framework for Cold Calling with Jason Bay

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Jason Bay , Chief Prospecting Officer at Blissful Prospecting , a company he built to coach B2B reps in outbound sales. Join us for a high-energy, people-focused conversation about doing a complete 180 with your outbound sales framework.

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Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

43 SaaS Conferences To Attend In 2022

Baremetrics

It seems like every year there are more companies hosting SaaS conferences. You can find them locally, internationally, and online. There are loads of great reasons to attend a SaaS conference, and you only need to find the one that meets your interest (and budget).

Customer Experience vs. Customer Success: Are They the Same?

ChurnZero

It’s not uncommon to find it difficult to grasp the concept of Customer Experience vs. Customer Success. The two are seemingly cut from the same cloth. For some, the Customer Experience definition is not that different from the one for Customer Success.

Pretty Much Every App With an Enterprise Edition Uses “Contact Me” Pricing

SaaStr

With the rise of “Product Led Growth” as such a key concept in SaaS, it brings up an age-old question in business software: Should all pricing be transparent? Doesn’t that just remove a huge amount of friction from buying?

The Ultimate Guide to Improving Your Website Performance

Neil Patel

SEO is one of the most-used (and most important) website optimization strategies. However, great content , backlinks, and meta descriptions won’t help much if you don’t optimize your website performance.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Achieving 1:1 Personalization with A.I.-Supported Segmentation

ReSci

It’s time to call it: the “customer journey,” as you know it, is officially dead. It’s a concept that sprang into the industry’s collective consciousness when retail met the Internet, forever changing the way people interact and shop with brands. With….

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Does business growth hinge on customer success? We think yes.

OpenView Labs

Welcome back to the final installment of our customer success series. You’ll find parts one and two here. . As I have touched on in my prior posts, the customer success role has evolved in parallel with how software is adopted.

Uncapped and Supercapped Notes and SAFEs: Good in Small Doses

SaaStr

Even with these market wobbles, if you’re fortunate enough to be a “hot” startup in SaaS today you may find yourself oversubscribed in a fundraising round, and/or with investors that really want to invest between rounds when you don’t want or need any more money.

Account-Based Marketing: Past, Present, and Future

Neil Patel

The average email click-through rate is 2.6 percent. The rate of return on direct mail is around 1 percent. A good social media campaign will convert at less than 1 percent. Why are these numbers so low?

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

The open office floor plan: rethinking an awful idea

IT World

Some friends and I were talking about the new Google building at 2000 North Shoreline Blvd. in Mountain View, Calif. Truth be told, we’re not impressed. As one person said, it looks like a sagging tent city covered in dragon scales (and not in a good way). But the real kicker?

Your 3 Pricing Strategy Choices: Grow, Skim, or Follow

OpenView Labs

Back in 2015 I published this post “ Your 3 Pricing Strategy Choices: Grow, Skim, or Follow.” This post has been consistently popular, but six years is a long time in the Internet world. You can build a billion dollar company in six years. Whole new categories can be created.

Dear SaaStr: What is a Good Refund Policy for a SaaS Product?

SaaStr

Dear SaaStr: What is a Good Refund Policy for a SaaS Product? SaaS startups, especially those that sign customers to annual customers, will have customers that want to cancel those un-cancelable contracts and get a refund.

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