Sat.Mar 04, 2023 - Fri.Mar 10, 2023

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How to Establish Authority and Generate Limitless Leads on Facebook.

Predictable Revenue

AJ Cassata joins the Predictable Revenue podcast to discuss tips for prospecting and building authority through the power of Facebook groups. The post How to Establish Authority and Generate Limitless Leads on Facebook. appeared first on Predictable Revenue.

Revenue 130
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How to Go from Sales Interceptor to Sales Influencer with Shane Barker

Dubb

Are you a sales or marketing leader trying to get people to contact you (instead of the other way around)? Listen to this episode of the Connection Loop podcast with marketing leader, Shane Barker, to learn how to go from interceptor to influencer. Topics include podcasting, public speaking, events, networking, and marketing  Listen The post How to Go from Sales Interceptor to Sales Influencer with Shane Barker appeared first on Dubb Blog.

Sales 52
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Top 10 SaaS Subscription Cancellation Reasons and Tips to Avoid Them

User Pilot

Churn happens even to the most successful SaaS companies. But why? And what are the most concerning cancellation reasons you could avoid? Your job is to reduce churn as much as possible. That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their p

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How ChatGPT Will Restructure Engineering Teams & Create Opportunity for Startups

Tom Tunguz

As machine learning becomes core to every product, engineering teams will restructure. In the past, the core engineering team & the data science/machine learning teams worked separately. The core engineering team ships the product & focuses on reliability. For most companies, the data science team analyzed data & wrote machine learning models to support the business functions : sales, marketing, customer support.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to use Instagram Collab Posts in your Social Media Strategy

Buffer Resources

An important part of growing your Instagram is connecting with other brands and accounts on the platform, and doing so just got easier with Instagram Collab posts. With this feature, you can share content in collaboration with another account. This means your content, whether it be photos or a Reel, will be shared from both accounts rather than just your own.

More Trending

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11 Must-Follow Rules for B2B Email Introductions (Updated)

Sales Hacker

*Editor’s Note: This article first appeared on Inc.com by Bubba Page and is being republished with permission. The original article can be viewed here. I’m sure you get these emails. People asking to pick our brain, see their demo, provide feedback on their product, and the list goes on. Being a natural connector in the space, I’m constantly getting the ask, “can you provide and intro to X for me.

B2B 112
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Embedded Payments vs. Integrated Payments. What’s the Difference?

Infinicept

As the idea of delivering payments through software platforms has picked up steam, the options available to companies that want to create that experience have evolved rapidly to meet the demand. That means that new models and terms have arisen quickly. Keeping up with the developing space can be confusing. Take the terms Integrated payments and embedded payments.

Payments 105
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71% of You Are Doing More Outbound in 2023. Often, A Lot More.

SaaStr

So the recent survey we did above took me a bit by surprise. Since the earliest days of SaaStr, we’ve pushed founders to do more outbound, earlier. We’ve pushed the point that outbound — done right — always works. Done poorly, it often just ends up a bunch of expensive spam, however. And it does seem like with times a bit tougher for many, dialing up outbound could be the answer.

Revenue 263
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Microsoft touts new GPT-powered chatbot for Dynamics 365 CRM, ERP apps

IT World

Microsoft today unveiled a generative AI chatbot for business users that will draft email responses to customers, create textual summaries of Teams meetings, and generate marketing and sales email campaigns. Based on OpenAI’s GPT-3 , Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions, creating content, and summarizing conversations and notes.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Clouded Judgement 3.10.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Consumption Chart Last week I talked a bit about consumption trends. Came across an interesting chart I wanted to share. Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies.

Cloud 244
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XcelHR Review

The Daily Egg

People use professional employer organization (PEO) software to manage and streamline their employees’ payroll, human resources, benefits administration, and other related processes. The post XcelHR Review appeared first on The Daily Egg.

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5 Interesting Learnings from Doximity at $450,000,000 in ARR

SaaStr

Did you know there is a “LinkedIn for Doctors”? That is doing $450,000,000 in ARR … growing a fairly mature 18%, but at an insane profitabilty level with a 43% (!) adjusted EBIDTA margin? Well, there is. It’s called Doximity and it’s worth $6.5 Billion Dollars. That’s 12x ARR even with fairly mature growth. Why?

Scale 293
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2023 Go-to-Market Survey - Understanding How Startups Have Shifted in 2023

Tom Tunguz

With all the broad macro economic shifts, startups are pursuing their core markets much differently in 2023 than in 2022. To illuminate those trends, I’ve constructed a brief, 28 question go-to-market survey here. My goal is to understand how startups have evolved their sales, marketing, customer success, and cash management from the go-go days of early 2022 to 2023.

Startup 170
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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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How to Establish Authority and Generate Limitless Leads on Facebook with AJ Cassata

Predictable Revenue

AJ Cassata is the Co-Founder & CEO at RevenueBoost, a B2B sales and marketing […] The post How to Establish Authority and Generate Limitless Leads on Facebook with AJ Cassata appeared first on Predictable Revenue.

B2B 130
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How AI can help find new employees

IT World

Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. The airline also couldn’t queue up potential applicants who’d logged into a job listings page and left before an applicable position had been posted. Since it began using an AI-enabled hiring platform from tech firm Phenom , the airline now has “a warm pipeline of candidates” it can draw on whenever jobs opportuni

AI 134
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In Celebration of International Women’s Day, We’ve Reserved 1500 Tickets for the SaaStr 2023 Events

SaaStr

In celebration of International Women’s Day , we’re setting aside 1,500 no-cost VIP tickets to SaaStr events in 2023, including SaaStr Europa in London this June, and SaaStr Annual in the Bay Area this September. We believe that true innovation depends on hearing from, meeting with, and listening to people with a variety of perspectives and diverse backgrounds.

Travel 267
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3 Steps to Use LinkedIn to Make Connections and Grow Your Personal Brand

Buffer Resources

If you’re looking to grow your career, make connections with people in your industry, and build a personal brand, you should be on LinkedIn. To get a little personal, nothing has been more valuable to my career than building a platform on LinkedIn. It’s difficult to get a remote job when there are many people, and it’s even harder when you’re outside the West.

Branding 122
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Five tips on AI prompt writing (with real world Customer Success examples)

ChurnZero

Are you interested in using AI to make your Customer Success job easier? If so, this article is for you! We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results.

AI 98
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How to turn any website into a custom Android widget

IT World

Android widgets are awesome. That much is obvious, right? But as is the case with many tech-scented treasures, sometimes, it takes a teensy bit of digging to unearth the most wonderful widget options of all. This week, I stumbled onto an especially clever and practical Android widget possibility I'd never before considered. It's a super-simple setup that empowers you to create your very own Android widgets from almost any website on this wide, wild internerp of ours.

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Dear SaaStr: What’s the Ideal Ratio of Equity in a Startup Among Co-Founders?

SaaStr

Q: What is the ideal ratio of equity in a startup among co-founders? Is it always fair or ideal to have an equal share for each founder? IMHO what matters is the ratio is fair. Perhaps one of my biggest takeaways is most public SaaS companies do not have equal co-founder equity ratios. In fact, the average public SaaS company has about a 2:1 ratio for founder CEO:co-founder equity.

Startup 254
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Product-Market Fit Analysis: A Guide For Product Managers

User Pilot

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Nimble Webinar Replay: Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM

Nimble - Sales

Are you a Microsoft reseller looking to up your practice and differentiate yourself from other resellers? Look no further than this webinar to learn how to “Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM”, hosted by Nimble CEO Jon Ferrara and Nikhil Fernades! Nikhil is the IT Product Manager – Business […] The post Nimble Webinar Replay: Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM appeared first on Nimble Blog.

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What is generative AI? The evolution of artificial intelligence

IT World

Artificial intelligence is already designing microchips and sending us spam, so what's next? Here's how generative AI really works and what to expect now that it's here.

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The Three Valuation Lows in SaaS: 2013, 2016, and 2022

SaaStr

The SaaS Capital Index from SaaS Capital had a nice summary this week of the 3 low points we’ve seen in SaaS multiples, and this chart puts things in great context: As you can see above, in the early days of SaaS … it was tough to be a public SaaS company. Public multiples often were around 4x-5x in 2008, and then the global meltdown came, and public multiples fell to as less than 2x revenue for a while.

SaaS 251
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Pendo Free: A Thorough Review + Better Alternatives

User Pilot

Pendo Free sounds like an attractive option. After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. But does the free plan live up to the expectations? That’s exactly what we explore in our review. We look at the functionality available in the free plan, its strengths, and its’ limitations.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Most CEOs don’t run the same company for over 15 years, but Alf Ruppert isn’t the typical tech founder. “I’m a bit closer to business owners from the 50s,” he admits — a time when he believes creating an enjoyable work environment was more highly valued. This perspective is why at least four employees have been with the company since the beginning. In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite.

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DuckDuckGo debuts AI-based search using OpenAI and Anthropic language models

IT World

DuckDuckGo, the search engine focused on user privacy, announced today that it is rolling out an AI-powered instant answer service, which it calls DuckAssist, as part of a larger plan to integrate AI across its product lineup. DuckAssist, in broad strokes, is a generative AI system that uses technology from ChatGPT makers OpenAI as well as another generative AI company, Anthropic, to generate its own answers to certain types of question.

AI Search 101
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Dear SaaStr: Why Are VCs So Lousy At Follow-Up?

SaaStr

Dear SaaStr: Why Are VCs So Lousy At Follow-Up? I hate this. And yet … I’m pretty bad at it myself, I’m sorry. It’s often a sign of a deal with some good stuff in it, but that doesn’t quite meet the bar. When I started investing, I vowed to always respond within 24 hours to all follow-up. And I kept up for 90 days … and then I failed.