SaaStr

NOVEMBER 3, 2020

18 years to $100m ARR and unicorn exit. You want it to be faster, but sometimes, it just takes longer. Stay with it [link]. — Jason BeKind Lemkin (@jasonlk) November 2, 2020. The other day Coupa did its first $1B+ acquisition, of 18+ year old Llamsoft. It took Llamasoft 18 years to get to $100m ARR, and 18 years to a $1B+ exit. There should be a lot more billion+ acquisitions in Cloud and SaaS, if only because there are more decacorns to buy them.

Acquisition 260

Acquisition SaaS Cloud Startup 260

SaaStr

NOVEMBER 1, 2020

What are the 20,000+ SaaStr YouTube viewers watching this week? Let’s take a look! #1 “A Decade of Learnings from Y Combinator.” OK this one is coming up on 100,000 views and 2,500 upvotes so that’s a winner. #2 “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School” Another SaaStr classic from the ex-CRO of Hubspot. #3. “Where is Venture Today?

Sales Hiring 141

Sales Hiring Entertainment Engineering SaaS 141

Sujan Patel

NOVEMBER 3, 2020

There’s no silver bullet to growing a business. The actions you need to take are massively dependent on the size of your company. Stuff that works for a six-month-old startup just isn’t applicable to a vast enterprise, and vice versa. In my last article, I spoke about maximizing growth for businesses at that early startup […]. The post How to Grow a SaaS Company From $100k-$1m ARR – Experience from Mailshake & Right Inbox appeared first on Sujan Patel.

SaaS 74

SaaS Startup Enterprise Business 74

The Daily Egg

NOVEMBER 5, 2020

Even the smallest teams need an easy way to work together and stay connected, especially when they’re not working in the same physical location. But whether you’re a remote team, have numerous locations, or manage a small team working in the same space, collaboration is a critical piece of crushing your business goals and finalizing […]. The post Best Collaboration Software appeared first on The Daily Egg.

Software Review 363

Software Review Software Management Business 363

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Intercom, Inc.

NOVEMBER 2, 2020

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course. Mess it up, and you could find yourself quickly marching your team off a cliff.

Scale 289

Scale Scaling Consulting Customer Support 289

Predictable Revenue

NOVEMBER 5, 2020

Learn how Nick's strategies on what to do in the white space in between meetings allow him to carry more pipeline and close more deals. The post Deal Mechanics: How to Work (And Close) 3x The Deals appeared first on Predictable Revenue.

Strategy 264

Strategy Revenue 264

The Daily Egg

NOVEMBER 4, 2020

Employee monitoring software is more than just a tool for keeping an eye on your staff. These tools ensure that your entire team stays on-task and avoids distractions while they’re working. Employee monitoring tools have features for security, time tracking, and even productivity management. Overall, business owners and managers can use monitoring software to gain […].

Software Review 363

Software Review Software Management Business 363

Tom Tunguz

OCTOBER 31, 2020

I remember reading the Netflix culture deck published in 2009 and feeling inspired. The words on the page resonated with me because they conveyed a logic and thoughtfulness not often underpinning cultural decisions broadly. They are brave because they don’t appeal to everyone. Reed Hastings' No Rules Rules delves one level deeper into the stories behind the deck.

Interviewing 242

Interviewing Management Data Marketing 242

SaaStr

NOVEMBER 4, 2020

So finally, after likely trillions of minutes of sessions, Zoom is rolling out end-to-end encryption. And while it sounds great, it’s also sort of a bit, well, almost silly as a feature. Almost. Or at least, not really necessary. Too much form over substance. Why? Because of course “end-to-end encryption” sounds like something you’d want, and it sounds like a big upgrade.

Enterprise 303

Enterprise Cloud Startup Business 303

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Intercom, Inc.

NOVEMBER 4, 2020

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.

Customer Support 228

Customer Support Technical Review Scale Headcount 228

The Daily Egg

NOVEMBER 3, 2020

Years ago, mobile app development was reserved for developers and large organizations with big tech budgets. But today, mobile app development software makes it possible for people of all skill levels to build apps for a wide range of potential use cases. There are even mobile app development tools out there that allow you to […]. The post Best Mobile App Development Software appeared first on The Daily Egg.

Mobile 328

Mobile Development Software Review Software 328

Predictable Revenue

NOVEMBER 3, 2020

Accept the new normal, and keep your sales team calm and motivated during difficult times. The post Content For Increased Sales Enablement: A User’s Guide appeared first on Predictable Revenue.

Sales Enablement 191

Sales Enablement Sales Revenue Marketing 191

SaaStr

NOVEMBER 5, 2020

Q: Can salespeople really get customers to buy a product they don’t need? In many ways, getting folks to buy a product they don’t truly need is the art of sales. If they really, truly needed it right now … all you really need is an order taker. I’m exaggerating, but not by that much. Any “1 call close” deal really is almost pre-sold before the lead even comes in.

Sales 264

Sales Pricing SaaS 264

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Intercom, Inc.

NOVEMBER 5, 2020

This week, we’re putting the S in S.H.O.P. and considering the role of the Store. On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

Travel 206

Travel Advertising Entertainment Branding 206

The Daily Egg

NOVEMBER 6, 2020

Your brand image is everything. Consumers are constantly browsing the web to learn more information about a company before they consider buying anything. Even wholesale buyers conduct due diligence on B2Bs before partnering or purchasing from another business. A quick Google search will display either positive or negative results about your organization.

Management 270

Management Branding Business 270

Neil Patel

NOVEMBER 5, 2020

Creating a customer journey map is enough to make even the best marketer freeze in their tracks and realize how little they really know about their prospects. If this sounds like you, don’t worry. Even if you’ve never created a buyer persona before, I’ll help you make sense of the process by giving you a sort of “map” to help you better understand who your customers are and what they want.

Scale 145

Scale Social Media Sales Funnel Marketplace as a Service 145

SaaStr

NOVEMBER 2, 2020

Ok, it’s November now and it’s time to start getting excited for the second annual SaaStrScale.com 2020. SaaStr Scale is our growth-focused event with the best lessons learned from CEOs, CROs, CMOS, CCOs, and much more on how to scale to $1m, $10m, $100m, $1B ARR … and beyond! The core sessions are FREE and we have a very inexpensive workshop pass if you want to be mentored in small sessions by literally dozens of the top revenue and customer professionals in SaaS and Cloud.

Scaling 256

Scaling Cloud Revenue SaaS 256

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Nimble - Sales

NOVEMBER 2, 2020

Email marketing is, without a doubt, one of the most effective strategies for companies to promote their products and/or services. It offers a return on investment (ROI) of 28.5 percent, which is four times higher than that of direct mail. When it comes to value, hosts of studies have established that businesses earn $44 for […]. The post 5 Tips To Improve Your Email Marketing Overnight appeared first on Nimble Blog.

Marketing 141

Marketing Investment Strategy Business 141

Cobloom

NOVEMBER 2, 2020

From Facebook to Workday, Airbnb to Dropbox, fairytale stories of billion-dollar startups seem to be everywhere. In each instance, there's a particular fascination on two pieces of information: the company's staggering valuation, and the investment they secured to get there. In fact, the link between funding and startup success seems so ubiquitous that many startup founders race headlong into the maw of waiting investors without a second's hesitation.

Startup 119

Startup Investment 119

Neil Patel

NOVEMBER 5, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Web hosting comes in all different shapes and sizes. As a whole, these plans can be segmented into four main categories—shared, VPS, cloud, and dedicated. Shared hosting is essentially the entry-level web hosting category. It’s ideal for new websites and smaller websites that don’t have a ton of traffic just yet.

Technical Review 145

Technical Review Outsourced Development Software Review Scale 145

SaaStr

NOVEMBER 6, 2020

Building a new business in a crowded space with already established competitors can be quite nerve-wracking, to say the least. Market fluctuations, rather than stability, are often the norm, and it’s hard to feel like your brand will have a place in it all. If you’re starting out in an already crowded market, this next case study should give all founders some confidence.

Branding 257

Branding Development Churn Marketing 257

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Generative AI

Nimble - Sales

NOVEMBER 2, 2020

Converting leads has always been one of the most challenging pieces of the marketing puzzle. When you are trying to target small niche markets, this can be even more difficult. Niche lead conversion often requires a great deal of effort – as the target pool is extremely focused and wise. In other words, you really […]. The post 5 Key Strategies to Convert Even the Most Stubborn Leads appeared first on Nimble Blog.

Strategy 124

Strategy Marketing Sales 124

Groove HQ

NOVEMBER 4, 2020

These five elements of customer service lay the foundation for company growth, client success, and customer happiness at growing small businesses. The post 5 Essential Elements of Customer Service to Guide Your Growing Business appeared first on Groove Blog.

Business 117

Business Customer Support 117

Neil Patel

NOVEMBER 4, 2020

When the Apple Watch first came out in 2015, there were 3,000 apps available for download. Fast forward five years, and now there are over 20,000 apps —21 of which are built-in. As an entrepreneur, Apple Watches can be an excellent investment, as there is a wide variety of Apple Watch apps designed with business in mind. We’ve researched the top ten Apple Watch apps that may make it easier for you to run a company or excel at your job.

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

SaaStr

NOVEMBER 6, 2020

A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. Complaining his employees weren’t using PayPal apps. Well — what did he expect? Yes, he was right. It’s not cool if your team doesn’t use your app every day. But PayPal isn’t Google. Or Facebook. It’s ubiquitous, but it’s not a service everyone is necessarily going to naturally use every day, or maybe even, ever.

VP of Engineering 215

VP of Engineering Customer Support PayPal Healthcare 215

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Payments

Nimble - Sales

NOVEMBER 3, 2020

Have you hit on an excellent idea for a business? Writing up a business plan will help you determine if your idea is a viable one that could make substantial profits down the line. A solid business plan outline can go a long way to help you organize your ideas and thoughts. It can supply […]. The post Trying to Write a Business Plan Outline? Here are Some Useful Tips appeared first on Nimble Blog.

Business 115

Business 115

Andreessen Horowitz

NOVEMBER 2, 2020

[simplecast-embed error="Could not find episode"]. Where does life truly begin? How do we understand the fundamental nature of what is “alive” and what is “not alive”? In this episode of Bio Eats World, Professor Jeremy England discusses his new book, … The post Bio Eats World: The Thermodynamics of Life appeared first on Andreessen Horowitz.

Engineering 119

Engineering AI 119

Neil Patel

NOVEMBER 4, 2020

Amazon continues to dominate as the world’s largest e-commerce site. They already have an existing pool of active users and billions in revenue to plug your store into and start making sales. But as you’ll expect, millions of other store owners are also fighting for a piece of Amazon’s customers. So, with over 2.5 million sellers and more than 353 million different products to contend with, how do you rise above the noise and get your store found?

Social Media 139

Social Media Marketing Marketplace as a Service Outsourced Development 139