Sat.Apr 11, 2020 - Fri.Apr 17, 2020

7 Actionable Ways to Retain Your SaaS Revenue During COVID-19

Chargebee

A list of a few tried and tested features of Chargebee used by our customers at this time of crisis that can aid you too

Churn Monster: Black Swan

ChurnZero

As we are all working from home, social distancing, and seeing once-crowded streets now nearly empty, it doesn’t take much to see that the world has drastically changed in just a few weeks due to the COVID-19 pandemic.

Churn 52

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Grow Something That Matters. Even If It Isn’t Revenue.

SaaStr

Times are tough for many of us now. What do you do, if half your customers have just gone out of business? If your growth has gone from 60% to 0% overnight? Well you can’t fix everything. And maybe — you can’t even grow your ARR.

Surveying Sales Leaders - How Coronavirus is Impacting Quotas, Bookings, and Budgets

Tom Tunguz

Sam Jacobs created the Revenue Collective , a group of more than 1700 sales professionals at some of the fastest-growing companies. With chapters across the US, Revenue Collective has broad reach within the sales community.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Segmenting Your Sales Goals by Customer Category: Growing. Struggling. And Dire Straits

SaaStr

Everyone usually gets pretty good at segmenting customers by ACV. Large, Medium and Small. Or at least by splitting up sales-driven and self-service revenue. Or enterprise vs smaller customer. And later, we often start segmenting by vertical and industry.

More Trending

Your New Plan for May: Just Do Better Than The Last 30 Days

SaaStr

Ok for many of you, everything since March 15 or so has been just crazy. Sometimes, terrible. Sometimes, rough. Sometimes, just crazy. But crazy. If your bookings dropped, if your churn went way up, then … it did. Things changed. Now you have the data.

5 of the Most Revealing SaaS Customer Success Metrics

OPEXEngine

Whether you’re trying to retain more customers or accelerate new customer acquisition, your customer success strategy needs to start with the right performance metrics.

The true cost of an SDR team

Predictable Revenue

Getting started with outbound sales is an exciting time for a company, but over the past 10 years, we’ve noticed that companies beginning their outbound journey tend to all stumble in the same key areas: they don’t validate their target market, they try to manage outbound off the side of their desks, and they don’t budget for success.

Managing Churn and Cash Flow in Your Subscription Model

Sage Intacct

Sage Intacct’s virtual Modern SaaS Finance Summit moved into its third week with a focus on managing churn and cash flow. This panel tackled issues that are especially critical right now around customer-by-customer account evaluations, automation efficiencies and billing model adjustments.

Churn 60

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Why Margin Matters Now in Startupland

Tom Tunguz

Over the last decade, growth has been the winning card for startups to play. The faster the business grew, the higher its valuation. Margins didn’t matter much. Neither gross margin, nor net income margin weighed heavily on a company’s valuation unless they deviated grossly from norms.

Travel 284

14 Best Website Visitor Tracking Software Tools (By Category)

The Daily Egg

Website visitor tracking can mean a lot of different things. We broke our list down into 3 common use cases—so you can find the tool you need fast. The post 14 Best Website Visitor Tracking Software Tools (By Category) appeared first on The Daily Egg. Analytics Conversion Testing

10 Things New Sales Reps Are Taught. That They Shouldn’t Be.

SaaStr

Q: What sales tactics that are taught to new salespeople bother you enough that you refuse to use them? A few that I think really do you a disservice in SaaS, especially before you have a huge brand: “Be careful of prospects that waste your time.” Yes, your time is precious in sales.

Sales 206

The World of Sales Development is Changing

Predictable Revenue

n the not so distant past, many organizations, including Predictable Revenue, had very little difficulty generating sales meetings by sending routine, cold prospecting emails. But things are rapidly changing. The post The World of Sales Development is Changing appeared first on Predictable Revenue.

Debt Financing Fuels Your Growth - on Your Terms. Zero Dilution.

The landscape of startup financing is changing. Learn why SaaS founders are turning to debt capital options like revenue-based financing.

What Customer Demand and Your Startup Balance Sheets Imply about Your Startup's Strategy

Tom Tunguz

Among the most useful frameworks I’ve found to manage a company in this era is the 2×2 matrix above. This matrix answers the question: what should the company’s stance be. It also raises the question: when should it change?

The Best Web Hosting Services

The Daily Egg

Every website on the Internet must be hosted on a server. The easiest way to host your site is with a web hosting service. But choosing the best web hosting provider can be complicated if you don’t know where to start.

Cloud 187

Bridging Buyer-Seller Gaps like It’s 2020

SaaStr

By PandaDoc Marketing Specialist Travis Tyler. Even before a global health crisis slammed into the world economy this year, global sales leaders were already pretty shakey about the current state of deals.

How to Adjust Outbound Sales to This Challenging Professional Climate with Jason Bay

Predictable Revenue

How does one marry that reality – that companies are still trying to sell and grow – with the fact that society has been effectively turned upside down and prospects may not be as interested in buying?

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

What Customer Demand and Your Startup Balance Sheets Imply about Your Startup's Strategy

Tom Tunguz

Among the most useful frameworks I’ve found to manage a company in this era is the 2×2 matrix above. This matrix answers the question: what should the company’s stance be. It also raises the question: when should it change?

Best Email Marketing Services

The Daily Egg

Email marketing is one the most cost-effective and impactful marketing tactics in existence. It delivers a higher ROI than any other type of marketing strategy.

New Incredible Sessions added to FREE SaaStr Summit on April 22: CEOs + CIOs Twilio, Zuora, Zendesk, and Much More

SaaStr

Ok we are almost at our cap of 10,000+ attendees for the FREE SaaStrSummit on Bridging the Gap on April 22. Many of the sessions already have 5,000+ registrants or more already.

Unpacking the “Why” Behind Who You Should Hire Next with Amy Volas

Predictable Revenue

Amy discusses the context of why you should hire someone, how easy it is finding a potential hire’s digital footprint, and asking the right questions; why, how and what am I hiring for. The post Unpacking the “Why” Behind Who You Should Hire Next with Amy Volas appeared first on Predictable Revenue.

Need Remote Learning ASAP? Don’t Pick Your Next LMS Before Reading This!

Need to go remote or move your training programs online? Download this guide to identify and overcome the biggest eLearning challenges so you can pick the perfect LMS without wasting time, money, and effort, even if you are just starting your eLearning journey.

The CFO in Crisis Mode: Modern Times Call for New Tools

Andreessen Horowitz

In the current economic crisis, businesses have been forced to make difficult decisions around resource allocation and cash flow planning. The person most critical in helping the CEO make those high-stakes calls—the CFO—is more vital than ever.

Best VPS Hosting Services

The Daily Egg

VPS stands for “virtual private server.” VPS hosting is a step up from shared hosting, which is typically used by new websites or smaller websites that need an entry-level plan. But as your site grows, your hosting needs will change.

138
138

Offices Are Going to Get Smaller After This. Except Maybe for Salesteams.

SaaStr

Gartner recently did a survey of 317 CFOs and finance professionals, and found the vast majority plan to permanently shift to more remote work going forward. This doesn’t mean letting their loffice eases expire. It does mean cramming more folks into the same or even less space.

How to Build a Successful Sales Enablement Initiative in 5 Steps

Sales Hacker

Facing the pandemic and related challenges all over the world, the need for change is huge. That’s true in all areas of our lives — including how we run our businesses. Looking at the sales space, we are facing a few very specific challenges.

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

a16z Pod: How the Passion Economy Is Redefining Work

Andreessen Horowitz

Patreon cofounder and CTO Sam Yam and a16z consumer tech partner Li Jin join host Lauren Murrow to talk about the Passion Economy: the rise of online platforms that enable people to make a living off their unique interests and.

91

Subscription Businesses Prove Their Resilience (Surprise, Surprise)

Zuora

This is the worst financial crisis since the Great Depression. Every sector of the economy is being hit, and technology […]. The post Subscription Businesses Prove Their Resilience (Surprise, Surprise) appeared first on Zuora. COVID-19 Subscribed Weekly / Thoughts from Tien Tzuo

SaaStr Podcasts for the Week with PagerDuty and Gusto — April 17, 2020

SaaStr

325: Carolyn Guss is VP of Corporate Marketing @ PagerDuty, the company keeping your digital operations running perfectly with their real-time operations platform.