Sat.Mar 21, 2020 - Fri.Mar 27, 2020

Try Micromilestones to Push Through Slower Growth

SaaStr

When I was CEO at EchoSign, I made a big strategic error in Year 1. I set an insane plan of going from $0m to $2m in ARR in our first 12 months in business. It wasn’t because I couldn’t build a model — the model was sound. The mistake was a combination of not knowing enough about SaaS back then, and also having incredible confidence in the team’s past track record. I thought we had the best of the best and we’d hit the number for sure.

Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. What worked with 30 employees will start creaking at 300, and break well before you hit the 3,000-mark. Good decision-making is extremely important. It has a compounding effect - the more good decisions a business makes, the better the results will be.

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Why SaaS Finance Controllers Deserve a Seat at The Table

Chargebee

As a finance controller in SaaS, you’re no longer just a backstage coordinator

Data Lake Engines - The Essential Layer of the Next Generation Data Architecture

Tomasz Tunguz

In 2015, we partnered with two young founders to build Dremio. Tomer Shiran and Jacques Nadeau had just left MapR, and they came to work from our offices in Menlo Park. We shared a vision for a new way of working with data. Today, the company is announcing a $70M Series C to help them along that journey. More data is being stored in data lakes like Amazon S3 and Azure Data Lake Storage. At the same time, the BI landscape has blossomed.

"I Love Filling Out 12-Page Applications and Waiting Weeks For a Response,” Said No Merchant Ever

Learn how becoming a payment facilitator can improve a merchant’s experience and your revenue.

5 best SaaS knowledge bases & why you need one in 2020

ProfitWell

Customers are most satisfied with a product when they can find the information they need quickly and efficiently. This is especially true for software products, including SaaS, which can have a steeper learning curve than other products. If you are to minimize churn and maximize profits, you want your users to be as informed as possible about how to use your product. A knowledge base is one of the best ways to accomplish this. What are knowledge bases?

More Trending

What Will this Crisis Accelerate in Your Ecosystem?

Tomasz Tunguz

I read an op-ed in Bloomberg last week written by a stock trader who was on the floor of the New York Stock Exchange during the 1989 crash. His manager brought him into his office. The trader feared his manager would fire him. Instead, his manager told him that these kinds of crises accelerate change and that he should embrace them. I’m struggling to find the link now, but if I do, I will update this blog post with it.

7 Proven Strategies to Reduce Churn (With Real Examples)

Baremetrics

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. One founder told me the key to how he was able to achieve 0.1% churn by doing something every SaaS business should be doing, but most don’t. Another walked me through the onboarding emails he sends to retain 94.7% of his customers. And one showed me a simple tactic their company used that helped reduce churn from 9% to 7.5% in just a few months.

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No One Wants to Cancel A Trusted Vendor

SaaStr

It can really tough to think through the short-term pressures of churn. SMBs are hurting the most, and the churn will be highest there. Enterprises are churning less, but slowing new purchases way down. Just remember one thing as your North Star here: No Customer Wants to Leave a Vendor They Count On. You may have 1000s or more customers. But often, your key stakeholders only manage a few key, core applications they need.

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The Ultimate Guide to SaaS Marketing Strategies & Tactics

Cobloom

Marketing is the growth lever that powers your SaaS startup into the next phase of rapid expansion; the "go faster" button that that fuels your growth from stealth mode startup to expansion-stage success story. But the modern marketing world is packed full of strategies and acronyms, and no two commentators can agree on the "best practices" of marketing a growing SaaS company. That leaves an obvious question: With limited time and money, what are the.

How to Measure DevSecOps Progress and Ensure Success

Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit

You've finally done it: You've won over C-Suite and your DevSecOps team is up and running. You feel ready to take on rising security threats while continuously delivering quality software updates. But how do you monitor your new program? Are you truly able to gauge the state of your projects? To ensure the success of this new breed of a team, you need to know the metrics to look at and how to advocate these metrics to C-Suite and stakeholders. Join Shannon Lietz, Leader and Director of DevsecOps at Intuit, and learn to lead your DevSecOps team to the top.

A Simple Guide to Understanding and Creating a Website Conversion Funnel

The Daily Egg

An optimized conversion funnel can mean the difference between making a healthy profit and barely breaking even. It maximizes the profit you get from your marketing campaigns. If you run a sales-focused website, you do have a conversion funnel in place, whether you were intentional about creating it or not. Maybe it’s not optimized, but […]. The post A Simple Guide to Understanding and Creating a Website Conversion Funnel appeared first on The Daily Egg. Conversion

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Behind the scenes of Outbound Labs with Predictable Revenue’s Lavinia Hicks

Predictable Revenue

The evolution of Predictable Revenue's latest project: Outbound Labs. The experimental methodology and pointers to implement a similar program in other organizations. The post Behind the scenes of Outbound Labs with Predictable Revenue’s Lavinia Hicks appeared first on Predictable Revenue.

How We Are Planning Now at Team SaaStr

SaaStr

I’m pretty tired right now. It’s not the stock market, or other things. It’s the fact that we’ve been doing Corona planning since January — earlier than most in U.S. and Europe. As soon as we saw it take off in China, we knew we had to get ahead of it for SaaStr Annual. We tried a bunch of things that seemed cutting-edge at the time. In the end, it wasn’t enough, and we had to postpone Annual until the Fall.

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10X Your Sales Pipeline with Data-Driven Coaching Insights: A Recap

InsightSquared

If there was ever a time to focus on coaching your reps, it is now. The sales processes of yesterday may now be obsolete. As reps adjust to this evolving sales environment, managers must do the same and explore more dynamic and structured coaching methods. In our latest webinar, “10X Your Sales Pipeline with Data-Driven Coaching Insights,” sales leaders Todd Abbott and Grace Tyson discussed how to adjust your coaching cadence and build a data-driven coaching culture to combat future uncertainty.

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The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

The 15 Second Rule: 3 Reasons Why Users Leave a Website

The Daily Egg

How long do users stay on your website? Less than 15 seconds. That’s how long you have to capture someone’s attention on your website. I’ve dubbed this “the 15 Second Rule.” If you haven’t generated interest in 15 seconds, then you probably aren’t going to. How do you do that? Let’s take a look at […]. The post The 15 Second Rule: 3 Reasons Why Users Leave a Website appeared first on The Daily Egg. Design

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How to Manage a Remote Team (4 Fears You MUST Overcome)

Sales Hacker

With teams suddenly going remote in response to COVID-19, sales leaders are now managing sales teams that are 100% remote. While many sales leaders express concern about not having the right systems in place to run a remote team, what they’re really worried about is: Will my team perform in this new environment? Will they respond quickly to shifting priorities? And how can I keep them motivated? At Pathlight, many of our customers already manage remote teams throughout the world.

You’ll Need Everyone Great

SaaStr

For many of us, these are challenging times. This may be of the simplest SaaS posts of all times, with some of the most basic advice, but it’s worth talking about anyway. When things get better — you will need everyone great you have now : You will need every scaled sales rep that hits quota. The leads will keep coming, and growing. Yes, sales cycles may lengthen a lot, and deals slow way down.

InsightSquared Earns “Leader” Badge in New G2 Sales Analytics Report

InsightSquared

The customers have spoken! We are excited to once again be ranked as a leader in the G2 Grid® Report for Sales Analytics. In addition, we were honored as a Leader in Business Intelligence and Top Performer in AI Sales Assistant. G2 Crowd provides competitive analysis based on the voice of the customer. This enables solution-seekers to compare options with real user feedback. For example, those in need of a sales analytics solution can compare InsightSquared directly to other vendors in the space.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

21 Call to Action Examples in Writing and 3 Rules for Effective CTAs

The Daily Egg

Your prospects desperately want to know what to do next. Calls to action (CTA) tell them. Not only do they give your prospects clarity, they also make your marketing campaigns more effective. I’ve got a bunch of CTA examples that you can steal for your own campaigns. I’ll also highlight three essential aspects of an […]. The post 21 Call to Action Examples in Writing and 3 Rules for Effective CTAs appeared first on The Daily Egg.

Selling in COVID-19: How to Talk to Prospects in the Bleakest of Times

Sales Hacker

Sales must go on. I get it. But in the face of COVID-19, everything has changed. So how do you approach sales during a global crisis? That’s what I’m going to talk about in this article. Keep reading to learn the mindset shift that MUST happen for you to sell in this environment, plus six tips for talking to people in the bleakest of times. Getting Your Mindset Right. Just stop.

The Current State of Venture Capital and Cloud with Byron Deeter, Bessemer Venture Partners

SaaStr

Over 1,500 of you registered for an incredible deep-dive we did yesterday with Byron Deeter, Partner at Bessemer Venture Partners. Byron has invested in over a dozen Cloud unicorns and even more importantly, has been investing in SaaS and Cloud since the very earliest days. The agenda: What’s happening in venture today. Changes in Cloud. What founders can expect when it comes to funding during the downturn. When to raise capital. The “new normal” for VCs and Founders.

Small Business Customer Service: With 5x More Tickets Than Usual We Had to Act Fast

Groove HQ

How we handled an overflowing inbox while keeping our focus on sustainable growth. The post Small Business Customer Service: With 5x More Tickets Than Usual We Had to Act Fast appeared first on Groove Blog. Customer Support

The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

How to Create an Effective Exit Popup and Get More Conversions

The Daily Egg

What if you could boost email signups by 1,375 percent (or more)? It works on every site, can be set up in less than an hour, works forever, and catapults your signups rates. For boosting your email signups, nothing works as well as this one tactic. What if I told you that the secret to […]. The post How to Create an Effective Exit Popup and Get More Conversions appeared first on The Daily Egg. Conversion

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Slack launches call integrations for Microsoft Teams and Zoom

ITPro

Support for Cisco, RingCentral and more also announced by the communications platform

SaaStr Podcasts for the Week with Qordoba and Gainsight — March 27, 2020

SaaStr

319: May Habib is the Founder & CEO @ Qordoba, the platform that helps everyone at your company write with the same style, terminology and voice. To date, May has raised over $21M in funding with Qordoba from the likes of Upfront Ventures, Aspect Ventures, Bonfire Ventures and Michael Stoppelman to name a few.

Fintech Gets Put to the Test

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . IN THIS EDITION. Fiscal policy to aid small businesses. For fintech, a heightened sense of purpose. Credit cycles in an economic. … The post Fintech Gets Put to the Test appeared first on Andreessen Horowitz. fintech news Uncategorized

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

20 Ways to Speed Up Your Website and Improve Conversion in 2020

The Daily Egg

Think that speeding up your website isn’t important? Think again. A one-second delay in page load time yields: 11% fewer page views 16% decrease in customer satisfaction 7% loss in conversions A few extra seconds could have a huge impact on your ability to engage visitors and make sales. This means that having a fast site […]. The post 20 Ways to Speed Up Your Website and Improve Conversion in 2020 appeared first on The Daily Egg. User Experience strategy website optimization

Private cloud reimagined as equal partner in multi-cloud world

IT World

A new generation of private cloud options, including Amazon Outposts, Microsoft Azure Stack and Google Anthos, is leading enterprises to rethink hybrid cloud strategies.(Insider Insider Story

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Webinar: What’s Going On in Venture Capital Right Now with Byron Deeter, Bessemer Venture Partners

SaaStr

We had over 1,000 folks come to our webinar this past week with Nick Mehta, CEO of Gainsight on how CEOs are planning now, so we thought we’d keep this series going and name it “Briding the Gap.” ” Strategies to get us through this period until things bounce back. You can catch the replay of that one here. We’re going to do a bigger Summit around this soon — look for an announcement later this week — and keep weekly discussions going.