For Entrepreneurs with David Skok
OCTOBER 8, 2018
Thanks to all of you who helped make the Zero to 100 event in San Francisco such a great success. Please find below a selection of photos from the event:… The post Zero to 100 – Photos from the SFO Sept 2018 event appeared first on For Entrepreneurs.
Tom Tunguz
OCTOBER 8, 2018
I’ve written quite a bit about the public market software multiples. They’ve increased to near historic levels with forward revenue multiples approaching 9x. As the public markets have appreciated, something has happened that I didn’t expect. Some public companies are now fetching the mulitples of the most attractive private companies.
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Intercom, Inc.
OCTOBER 9, 2018
When it comes to capturing people’s attention, there is nothing quite as effective as video – according to one study, 69% of people have decided to buy software after watching a video. For Sales Development Representatives, who are at the front line of sales teams, capturing attention is crucial to their success. A lot of our time and energy is spent trying to engage potential customers with outbound messaging.
Sales Hacker
OCTOBER 10, 2018
They say the average human attention span is shorter than a goldfish’s. Yet, a new study just came out saying that the average person watches 18 days worth of Netflix a year. The math doesn’t exactly add up. But what’s the difference? How do you get your viewers to figuratively “hit full screen” and give you their complete attention, instead of Amazon Prime shopping in the background?
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For Entrepreneurs with David Skok
OCTOBER 8, 2018
Thanks to all of you who helped make the Zero to 100 event in San Francisco such a great success.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
FastSpring
OCTOBER 10, 2018
Developing a strategy to effectively scale a fast-growing company is hard. Throw in plans to expand into international markets and you have an even more complicated situation. Is my digital business liable for international taxes? How can I improve the shopping experience for customers whose native language isn’t English? And what is the best strategy to maximize sales?
CloseSaaS
OCTOBER 8, 2018
As a startup founder, your team is your most valuable asset. Yet in the day-to-day of building a company, it’s easy to forget they’re also individuals—ones with families, loved ones, and lives outside of work.
Sales Hacker
OCTOBER 9, 2018
The post Work Life Balance in Sales: How to Lead Your Best Life in a Sales Role appeared first on Sales Hacker.
Totango
OCTOBER 12, 2018
We’ve had a very busy week full of exciting news at the Totango HQ and in Barcelona attending SAP CX Live! . First off, we are pleased to announce Totango Spark , our flagship software platform is now available. Spark guides enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
ChurnZero
OCTOBER 12, 2018
If you are like most B2B companies, Q4 is a busy selling season, which in turn means it also becomes a big renewal period for Customer Success teams. Because so much is on the line, Q4 can be a stressful period. But, if you’re prepared for it ahead of time, you’ll have a better chance of making things work in your favor. Follow these seven steps to proactively manage your Q4 renewals.
Casey Accidental
OCTOBER 8, 2018
I recently spoke at Segment’s Synapse conference on onboarding. It expands on some of the content I’ve written on this blog. You can view the video below. Currently listening to Infinite Moment by The Field.
Sales Hacker
OCTOBER 12, 2018
The post Buyer Enablement: Equipping Your Internal Champion to Sell Like You appeared first on Sales Hacker.
Totango
OCTOBER 12, 2018
We’ve had a very busy week full of exciting news at the Totango HQ, and in Barcelona attending SAP CX Live! . First off, we are pleased to announce Totango Spark , our flagship software platform is now available. Spark guides enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster. .
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
BetterCloud
OCTOBER 12, 2018
October has already been an exciting month for BetterCloud. Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Over the course of two days, 30 speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology.
Zuora
OCTOBER 12, 2018
“When we talk about corporate culture, it’s not about ping pong tables and happy hours. It’s about finding […]. The post Subscribed New York Highlights! appeared first on Zuora.
Rakam
OCTOBER 10, 2018
How Rakam is different from Tableau? Today let’s talk about a few outstanding features of Rakam and how its different from Tableau. Tableau’s data virtualization is outstanding compared to so many other conventional tools available in the market currently. Tableau is one of the first companies in the world to give its users the provision to conduct complex data visualization in the most effective way possible?
Navint
OCTOBER 9, 2018
Demand for Subscription, Recurring Revenue, and Monetization Services Spurs Navint Growth. Chicago, IL — October 9, 2018 — Navint Partners, a business and technology consulting firm enabling organizations to monetize more effectively and operate more efficiently to create competitive advantage, today announced the addition of Todd Storch as the new director of strategy and development as well as a new Dallas-based office to support the growth of their subscription services offerings.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Casey Accidental
OCTOBER 8, 2018
I recently spoke at Segment’s Synapse conference on onboarding. It expands on some of the content I’ve written on this blog. You can view the video below. Currently listening to Infinite Moment by The Field.
Zuora
OCTOBER 10, 2018
Every week, we bring you the top stories and analyses from the global Subscription Economy. The post Subscription Economy News – Week of 10/08/18 appeared first on Zuora.
Rakam
OCTOBER 7, 2018
We have started to come across with quite a few people who are interested with Rakam and metrics we offer.But many among these are unaware of the features we offer, so in this post I will be talking about a very useful feature for analysing your users behaviour. Today I would like to introduce you to the term *Funnel Analysis.* What Is Funnel Analysis?
Intercom, Inc.
OCTOBER 8, 2018
Earlier this year I gave a talk at UX London, and it’s no exaggeration to say that it felt like it had taken me my whole career to write it. The talk tackles the assumption among many designers and UX people that UX should be at the center of their company. Watch the video of my talk below, or read the lightly edited transcript. The talk you need to hear.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Unbounce
OCTOBER 11, 2018
Ever heard the saying “Cart before the horse”? Or “You have to crawl before you can walk”? Or “You can’t put lipstick on a landing page with 27 links”? That last one may be exclusive to landing page software employees, but the sentiment is the same. Unless the foundation of your landing page is strong, any optimization beyond that will be a waste of your time—and ad spend.
CustomerSuccessBox
OCTOBER 12, 2018
Right customer onboarding is one of the important factors in determining whether the customer will be successful or not as the highest churn happens during the onboarding process. There are several types of customer churn and an onboarding specialist can actually reduce the customer churn during onboarding. “The seeds of churn are planted early.” – Lincoln Murphy.
Sales Hacker
OCTOBER 8, 2018
This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris is a 20 year Silicon Valley veteran having launched the first part of his career at EMC before finding his way to Snowflake in 2013. At Snowflake, he was the first rep and single-handedly built the outbound-engine on the way to scaling the business from pre-revenue all the way past $150M+ in ARR.
Intercom, Inc.
OCTOBER 10, 2018
Often in life, it’s not what you say but how you say it that makes all the difference. This is even more true in a customer support conversation, so getting your company’s tone just right is incredibly important. Once you’ve figured out how you speak to your customers , the next challenge is getting your team aligned for a consistent experience. At Intercom we strive to maintain a high caliber of customer support, and we do this with a peer review system, where every member of our Support team c
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The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
Intercom, Inc.
OCTOBER 11, 2018
Today we’re launching Answer Bot , an intelligent bot that automatically and instantly resolves your customers’ most common questions. It’s a simple proposition: when customers ask a question in the Intercom Messenger , Answer Bot uses machine-learning to recognize the query and deliver the exact answer right there, directly in the conversation. We’ve found that on average, Answer Bot instantly resolves 29% of your customers’ most common queries and improves customer response time by 44%.
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