Tom Tunguz

NOVEMBER 17, 2014

Negative churn is an incredibly attractive characteristic of a SaaS company because it means that customer accounts are like high-yield savings accounts. Every month, more money comes in, without much effort. This is a powerful effect and can fuel SaaS companies to huge success, as we saw in New Relic’s S-1. The concept of negative churn is a bit amorphous so let’s illustrate the impact on a startup.

Churn 102

Churn AWS Startup Revenue 102

CloseSaaS

NOVEMBER 19, 2014

One of the things that's preventing people from achieving sales success is not about which words to use, or the mechanics of sales. It's their attitude - they don't have a solid sales mindset.

Sales 52

Sales 52

The Angel VC

NOVEMBER 21, 2014

By now you’re probably sick of my infamous animal analogies. Sorry. But I just love them and want to resort to them one more time. :) Namely, what I want to talk about are deers that can morph into elephants, or more generally, smaller animals that can morph into bigger animals. (1) In other words, I want to talk about account expansions, which are the result of a successful “land and expand” strategy.

SaaS 104

SaaS Churn Metrics Acquisition 104

Tom Tunguz

NOVEMBER 20, 2014

At the DEMO conference, Danielle Morrill, the founder and CEO of Mattermark presented an impressive statistic. Seed, Series A, Series B and Later Stage startups employ 1M people, up from 650,000 just six months ago, according to Mattermark’s data sources. While it’s logical to think that the largest and fastest growing startups might employ the majority of startup employees because they hire at stupendous rates, this isn’t the case today.

Startup 100

Startup Finance Innovation Technology 100

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Tom Tunguz

NOVEMBER 19, 2014

Hortonworks filed their S-1 last week. Reading through the document, I noticed the company had quite a substantial fraction of professional services revenue; 41% of trailing 12 month revenue is services. Of the companies we have studied in our S-1 analyses , Hortonworks generates more professional services revenue as a fraction of total revenue than any other company.

Startup 100

Startup Headcount Consulting Enterprise 100

CloseSaaS

NOVEMBER 17, 2014

If you’ve ever written a book, you know how painful the process is. There’s a handful of really large, big pains: how to best present the big ideas, the right way to structure your book, and how to give it a cohesive narrative.

Startup 52

Startup 52

CloseSaaS

NOVEMBER 17, 2014

Hey Closers, A minor update for you. Some of you have asked for two features to help make your own accounting of Close invoices a little easier.

Payment Features 52

Payment Features 52