Sat.Feb 10, 2018 - Fri.Feb 16, 2018

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Make Sales & Product meetings a win-win

Intercom, Inc.

There are two truths about sales and product. One, salespeople hate when deals stall because their product is missing a vital feature. Two, product people hate building features no one uses. A strong sales and product feedback loop avoids both scenarios. As your sales team scales and plays a larger role in representing the voice of your customers, an open line of communication aligns your product strategy with your addressable market.

Scale 192
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The Impact of Blockchain on SaaS

Tom Tunguz

Much of the conversation today about crypto is about Bitcoin and currency. But that’s myopic. Soon, we will be talking about how crypto will change the software world. In fact, many founders have already started that pursuit. More than 30% of the initial coin offerings (ICO) in 2017 target developers and businesspeople with their products. The numbers are still small.

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To Win in the New Delivery Economy Go to the Cloud – A Guest Commentary in E-Commerce Times

Think Strategies

All you have to do to recognize the changing face of the consumer retail market is pay attention to the growing number of packages piling up on your neighbor’s front step. The explosive growth of the home delivery business also has been influencing the industrial, business-to-business world. As Amazon sets consumer expectations for rapid delivery to the home, companies in nearly every industry have been recognizing that they must move to the Cloud to keep pace.

Cloud 100
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How To Structure Your Sales Development Team: The Navy Seal SDR Framework

Sales Hacker

In this article, you’ll learn how to structure your sales development (SDR) team for maximum efficiency and scalability. Sales leaders, read on! “The only easy day was yesterday.”. -U.S. Navy SEALs. This is one of the most famous principles of the U.S. Navy SEALs. From a business perspective, to me, this means you have to constantly improve your game.

Scale 85
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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SaaS marketing 101: marketing for growth and survival

Intercom, Inc.

There’s one thing all wilderness survivors have in common: they didn’t get eaten by a bear. The only way to make sure your customers see your message is to understand their behaviors and mindset. There’s a strong parallel between surviving in the wild and starting a business. You’ll either find customers and get them to pay you, or your business will fail and your idea will die.

Marketing 185

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Lifecycle Operations: Nurturing Customers from Prospect to Advocate

InsightSquared

Guest blog by Ashley Coleman, Director of Marketing Operations at UserIQ. The concept of the customer journey is all the rage these days. It seems like every SaaS business wants to structure their sales, marketing and customer success team around a “customer journey framework” as the ultimate display of alignment. But for the most part, sales and marketing operations professionals have been busy working to unite sales and marketing around a spiraling technology stack, causing us to neglect a fu

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How To Align Your Sales & Marketing Teams: Before, During & After Events

Sales Hacker

In this article, you’ll learn how to align your event sales strategy to your marketing team’s activities to maximize your event success. At Bizzabo we have a motto, sales is a team sport. Never is that more true than when attending a professional sales conference , trade show or networking event. And, if your team does not include the Marketing team, you’re likely making a huge mistake!

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What to expect: Your first few months as an engineer at Intercom

Intercom, Inc.

The offer email I received from Intercom ended with the line “Join us to do the best job of your career” My first thought was that it’s quite a bold statement, which creates a lot of expectations. I was curious to see how the company ensures that every new engineer has the opportunity to do the best job of their career, and how that would translate to my personal growth and everyday life in Intercom.

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Things to Consider When Designing Your Startup's Logo

Tom Tunguz

How should you think about designing your startup’s logo? The mark symbolizes your business. It’s destined to be ubiquitous. Business cards, ads, hoodies, mobile apps, water bottles, even custom sneakers may bear the logo. In the most recent episode of 99% Invisible, Tom Geismar relates the creation story of the Chase logo. The Chase logo was one of the first abstract corporate marks, one without text.

Startup 133
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How digital workspaces are changing the way we work

ITPro

In-depth. The way we work is changing, and the way we manage our IT tools needs to change with it.

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Why Cold Calling Is the #1 Skill You MUST Master to Double Your Income in 2018

Sales Hacker

Cold Calling is the top sales skill you should be developing to gain a competitive edge, not just for prospecting and landing meetings with C-Level decision makers , but at every stage of the funnel. Especially, in 2018 when Artificial Intelligence (AI) is imminently threatening your job. Let me rest my case: 1. Social Selling is an epidemic. But it’s not social to hide behind your computer.

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Ultimate guide to business networking (to grow your sales pipeline)

CloseSaaS

If you’re like most well-adjusted people, the term business networking probably conjures images of awkward conversations, uninvited solicitations, and way too many sweaty palms. But your career, and more importantly, your business, relies on your ability to nurture relationships.

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Top Quotes from SaaStr '18

Intello

Three days and 10,000+ SaaS entreprenuers -- SaaStr blew me away. I gained tremendous knowledge and returned home fired up to build the best SaaS company in the world! Catch below a few quotes I collated from various sessions: "Being a mom made me a better CEO." Therese Tucker , CEO Blackline. "People leave jobs but they don’t leave tools." Merci Victoria Grace , Former Director of Product @ Slack. "The new role of the CFO is the data scientist for the company." Kelly Bod

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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OpenView Makes $9M Series A Investment in Loopio

OpenView Labs

OpenView is thrilled to announce our recent $9M Series A investment in Loopio , a software platform that helps sales teams respond to RFPs, RFIs, and security questionnaires seamlessly with up-to-date, accurate, and approved content. Customers like IBM, Thomson Reuters, Citrix, and New Relic use Loopio to avoid the fire drill that occurs every time a sales questionnaire comes through the door.

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How NOT to Write a Cold Email: Real Life Example (Complete Breakdown)

Sales Hacker

This is a real life cold email example, fully broken down step by step, to show you exactly what NOT to do when engaging your prospects. For more actionable guides like this one, check out our Executive Content Blueprint Series in collaboration with Winning By Design. Real Life Cold Email Example: Full Breakdown. This cold email was received as follows (desktop vs. phone).

Mobile 75
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How to use data to accelerate sales growth with Guillaume Cabane at Drift and Ilya Semin at Datanyze

CloseSaaS

Today, we've got something special for you. This is a recording of yesterday's webinar with Ilya Semin (CEO at Datanyze), Guillaume Cabane (VP of Growth at Drift) and Steli Efti (CEO here at Close).

Data 52
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Adobe Premiere Pro CC 2018 review: A major update

ITPro

Reviews. Not just usability improvements but a useful selection of VR effects and transitions too. 5.

40
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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Erika Hall on the importance of conversation in design

Intercom, Inc.

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like?

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What To Expect At Revenue Summit 2018—Aligning Sales, Marketing & Customer Success

Sales Hacker

SAN FRANCISCO, CA – Feb. 15, 2018 – Sales Hacker, the leading resource for sales innovation, acceleration, and the future of sales, is set to host The Revenue Summit , on March 1st, 2018 in San Francisco, California. Who Is The Revenue Summit For? The Revenue Summit is the only conference with a true focus on aligning sales, marketing and customer success through the lens of technology, empowering B2B leaders to accelerate full funnel growth.

Scale 66
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Lead View Improvements: Search within Contacts & Custom Fields

CloseSaaS

We just made some changes to the Lead view within Close. In addition to visual changes, we’ve added the ability to search within Contacts and Custom Fields.

52
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Embrace the cloud hook, line and sinker or be prepared to hit a databerg

ITPro

Opinion. Piecemeal cloud adoption will lead to a forecast of frustration.

Cloud 40
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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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What makes Intercom different, and better, for Product people

Intercom, Inc.

A couple of weeks ago myself and some of my team sat down to talk about how we could attract some of the best people around to join our Product team. We felt that Intercom was truly a special opportunity, but many people didn’t know that. As one of our leaders, and someone who joined very early and watched us grow and change, I do believe that Intercom is different, that Intercom is special.

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How Allego Grew Sales 5,401% in Three Years

Sales Hacker

The post How Allego Grew Sales 5,401% in Three Years appeared first on Sales Hacker.

Sales 40
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Power Dialer upgrades: Now available worldwide + new tools to increase call volume

CloseSaaS

We're proud to announce that Close's built-in Power Dialer is now available worldwide and we've added two new tools designed to increase call volume.

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Clarity of Purpose - The Competitive Advantage of Focus

Tom Tunguz

20 years ago, a newly minted billionaire worked in his office. Fluorescent lights, a dingy purple carpet, and a CRT monitor resting on a door. Not a desk - those were too expensive - a door supported by 4x4s, brackets and wood screws. In his 60 Minutes profile , he drives around in a Honda Civic. His rationale? “It’s a perfectly good car.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Top Security Blind Spots in Your SaaS Environment

BetterCloud

History has a way of repeating itself. Blind spots are nothing new. Remember in the late 90s/early 2000s when employees started accessing corporate data on mobile devices? It was revolutionary. It changed the way people worked. We were surrounded by headlines like this one from The Economist in 2 001: “ A Different Way of Working: All Sorts of Companies Are Finding Mobile Internet Technology Surprisingly Useful.” And then a few years later, people started discovering hidden security

SaaS 40
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New: Start analyzing your iTunes Connect data in ChartMogul

Chart Mogul

We’re excited to announce that our iTunes Connect integration is now available to all ChartMogul customers! Now you have a single source of truth for your web and iOS subscription metrics. Growing user expectations is one of the key factors behind the success of SaaS and subscription businesses. Businesses and consumers alike want outstanding services that are convenient and easy to use.

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Why there's no such thing as an old hot lead

CloseSaaS

Most startups assume that hot leads stay hot, no matter how much time has passed.

Startup 52