Sat.Jan 31, 2015 - Fri.Feb 06, 2015

article thumbnail

Why Managing For Progress is So Important

Tom Tunguz

In 2011, a team of researchers from Stanford and Harvard led by Teresa Amabile collected daily work journals from more than 250 people at large and small companies in a variety of roles. In each journal entry, an employee described one work event that stood out that day. Over the course of a few months, the study received more than 12,000 responses.

article thumbnail

Are your prospects postponing the purchase? Do this!

CloseSaaS

Do you know these prospects that are great fit for your offer, yet they don't buy? They're engaged during the sales process. There are no insuperable objections in the way of closing the deal. Yet, they postpone their buying decision until next quarter. again and again.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Twitter’s Mixed Signals: S-commerce potential rises as user growth lags

ReSci

It's been a busy week for Twitter. Concerning user growth figures, a slew of new product features, and news of expansion towards more effective monetizing and advertising were just a few of the buzz items surrounding the social media giant in the past few days. Let's break it down. Here are…. The post Twitter’s Mixed Signals: S-commerce potential rises as user growth lags appeared first on ReSci.

article thumbnail

The Employee Productivity Patterns of Billion Dollar SaaS Companies

Tom Tunguz

SaaS companies are marvelous businesses. They are more predictable than most other kinds of companies and in addition they demonstrate leverage from technology. The best SaaS companies are able to build strong brands, develop scalable products and hire teams to bring those products to market effectively. To show the power of the convergence of these forces, I’ve analyzed the employee productivity patterns of the 50+ publicly traded SaaS companies.

Headcount 100
article thumbnail

Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

article thumbnail

The 4 Types of Customer Success Organizations

Tom Tunguz

Each quarter, Zendesk releases a Customer Satisfaction Benchmark to help companies build more effective customer support teams. The Q4 2014 differs from the previous in an important way. Instead of comparing companies in the same industry, for example, Education, Zendesk clustered companies with similar customer support characteristics, including ticket volumes, product support complexity and a few others, which revealed some important conclusions.

More Trending

article thumbnail

Benchmarks for Employee Stock Based Compensation in SaaS Startups

Tom Tunguz

How much should your startup budget for its employee stock option pool? One way of answering this question is a blanket addition per year, say a 2% renewal. Another way is to look at the cash based cost of the stock based compensation. We’re going to examine the second one today by looking at the basket of 50+ SaaS companies. The chart above shows the average stock-based compensation (SBC) per employee by years since founding across the basket of publicly traded SaaS companies.

article thumbnail

The market will always test your resolve

CloseSaaS

We had just completed Y Combinator and were flying high during Demo Day. Investors lined up in front of our proverbial door, eager to invest in Swipegood, the name of our startup at the time.

article thumbnail

Kate Spade Saturday: A Cautionary Tale of Customer Segmentation

ReSci

When affordable-luxury brand Kate Spade New York announced the closure of Jack Spade and Kate Spade Saturday retail…. The post Kate Spade Saturday: A Cautionary Tale of Customer Segmentation appeared first on ReSci.

article thumbnail

eCommerce Metrics: What Every eCommerce Company Needs to Track

ReSci

eCommerce continues to chart tremendous growth, with online sales expected to reach $500 billion by 2018. This year alone is projected to show a. The post eCommerce Metrics: What Every eCommerce Company Needs to Track appeared first on ReSci.

Metrics 40
article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.