SaaStr

JANUARY 23, 2023

So now is simply a terrible time to be raising growth stage venture capital.

AWS 313

AWS Venture Capital Finance Investment 313

Kellblog

JANUARY 24, 2023

Here are the slides from the Balderton Capital webinar I did today with Michael Lavner , entitled How to Emerge Stronger from the Downturn than You Went In. For people who can’t use Slideshare, they are also available here.

Venture Capital 94

Venture Capital B2B Trends Sales 94

User Pilot

JANUARY 26, 2023

How do you measure customer loyalty? Building loyalty is essential to retain customers, drive word-of-mouth, and nurture product growth. But since loyalty is more of a concept rather than a number, it might be confusing to think about ways to track it.

Metrics 96

Metrics SaaS Payments Customer Lifetime Value SaaS 96

Infinicept

JANUARY 26, 2023

Our guest for this podcast is Revolv3 Chief Product Officer, Robert Podlesni. We discuss the importance of tokenization, recent rules changes at Mastercard and Visa, the opportunities, therein, and how Revolv3 is helping Infinicept customers benefit from it all. Read the full transcript below.

Innovation 98

Innovation 98

Advertiser: Infinicept

The terms embedded and integrated sound pretty similar. And they are, in some ways. Both have to do with getting payment capabilities closer to the process they're associated with and improving the customer experience. But there are important differences.

Payments

Predictable Revenue

JANUARY 23, 2023

Using pirate metrics to know when you’ve reached product-market-fit. These five key metrics can help you determine where you are on your journey and how to course correct if needed. The post What Does Product-Market Fit Feel Like? appeared first on Predictable Revenue.

Product Marketing 239

Product Marketing Revenue Marketing Metrics 239

Tom Tunguz

JANUARY 22, 2023

The current wave of layoffs, a difficult component of the innovation boom/bust cycle, differs from the previous years’ dynamics. B2B companies have reduced headcount to a greater extent than at any time since 2020.

B2C 238

B2C B2B Headcount Innovation 238

Andreessen Horowitz

JANUARY 24, 2023

Cyber incidents have reached a crisis level over the past decade. In 2021, the U.S. saw 1,862 data compromises , affecting nearly 300 million people (a nearly 100% increase from five years ago).

Investment 130

Investment Cybersecurity Data 130

Agile Payments

JANUARY 25, 2023

Authenticating ownership of a bank account is a crucial step in ensuring the security and integrity of financial transactions. It is a process of verifying that the person claiming to own a bank account is indeed the rightful owner.

Banking 52

Banking Payment Services Payments Payment Methods 52

The Daily Egg

JANUARY 26, 2023

Confluence and Jira are both project management tools offered by Atlassian. Both can help teams get organized, share knowledge, and complete complex. The post Confluence vs. Jira appeared first on The Daily Egg. Workflow

Management 342

Management 342

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User Experience

SaaStr

JANUARY 24, 2023

During the Boom Times of late ’20-early ’22, we all often confused Taking Risks in hiring … with Just Plain Ignoring Flags. Great risks to take IMHE: Been a Director, but never VP. The best VPs of Sales I’ve hired were Directors of Sales before. Not ICs, not top reps.

Sales Hiring 283

Sales Hiring Part-Time VPE Interviewing Sales Recruiting 283

Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Yesterday, Microsoft announced earnings. The transcript highlights the major trends in software of 2023. Below, I’ve listed those trends with data & excerpts from the earnings call transcript.

Azure 214

Azure Machine Learning Cloud AI 214

Predictable Revenue

JANUARY 25, 2023

Kyle Porter, founder of SalesLoft, did an interview, note that you can click to different topics “And that’s where Aaron Ross fits in. His sales strategies gave salesforce.com a scalable way to anticipate sales.

Revenue 130

Revenue Interviewing Strategy Sales 130

The Daily Egg

JANUARY 27, 2023

Toggl is a time-tracking software with project management elements, including team timelines, flexible tasks, and client collaboration. With additional products in planning. The post Toggl Plan Review appeared first on The Daily Egg. Reviews Workflow

Software 276

Software Management 276

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Cloud

SaaStr

JANUARY 25, 2023

So we took a look at ServiceNow a little ways back at $5B in ARR , but I thought it was worth another deep dive now for a very specific reason: Their very seasoned CEO has sees no real slowdown or downturn in their business.

Azure 256

Azure Enterprise Cloud Scaling 256

Buffer Resources

JANUARY 27, 2023

Empathy is a powerful way to build trust, but leaning in too far can also backfire. Something I’ve come to wonder after 3.5 years at Buffer as a Customer Advocate is how can we use empathy effectively to enhance the customer support experience? "The

Customer Support 127

Customer Support Marketing Communication Technology 127

Predictable Revenue

JANUARY 25, 2023

Founded in 2007 BrightEdge offers tools for large companies to manage their search engine rankings. In 2009, BrightEdge had developed a product that was making its first paying customers successful, and had raised a first $6.5M round of venture capital.

Revenue 130

Revenue Venture Capital Engineering Customer Success 130

The Daily Egg

JANUARY 26, 2023

There are many cloud-based project management software packages available, and Asana and Basecamp are two of the industry leaders. Asana keeps things. The post Asana vs. Basecamp appeared first on The Daily Egg. Workflow

Cloud 272

Cloud Software Management 272

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Data

SaaStr

JANUARY 23, 2023

Dear SaaStr: How Long is a Venture Round Supposed to Last? I think like many venture axioms, founders get often get bad advice here out of good solid rules. Until 2002, the rule was “18-24 months” Then, during the boom times, most VCs stopped caring how long the round would last.

Investment 258

Investment Metrics Leadership 258

Buffer Resources

JANUARY 23, 2023

Social media is always evolving – as should your strategies for creating content. While you may have tried and tested methods when it comes to your social media posts, testing out something different is a great way to stay on top of trends and potentially grow your following.

Social Media 128

Social Media Business Strategy Compensation 128

Predictable Revenue

JANUARY 25, 2023

needs outcomes solutions evidence action The post New Client Guide appeared first on Predictable Revenue.

Revenue 130

Revenue 130

The Daily Egg

JANUARY 27, 2023

Kanbanize uses visually organized Kanban boards to smooth and automate workflows, track metrics, and help project managers and team members adhere to. The post Kanbanize Review appeared first on The Daily Egg. Reviews Workflow

Metrics 266

Metrics Management 266

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Data

SaaStr

JANUARY 27, 2023

Layoffs are brutal. In fact, I don’t think they generally ever should ever happen in SaaS. Why not? The simple fact is if you have 110%, 120%+ NRR … then you >know< You know then next 6-8 months, within a range. You should plan to that model.

Startup 245

Startup SaaS Sales Hiring 245

Clouded Judgement

JANUARY 27, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Azure (Microsoft) Quarter The week the first of the cloud giants reported - Azure. Their results were quite interesting.

Cloud 147

Cloud Azure Revenue Pricing 147

Predictable Revenue

JANUARY 25, 2023

If you’re a salesperson, executive or anyone who uses both Salesforce.com and Gmail, here are some killer ways to set it up right. But you’ll need the Chrome browser for most of the plugins: CirrusInsight.com – use Salesforce.com right within Gmail! Rapportive – social media shortcuts + email verification for people you’re emailing Yesware – […] The post The Ultimate “Gmail + Salesforce.com” Setup appeared first on Predictable Revenue.

Revenue 100

Revenue Social Media 100

The Daily Egg

JANUARY 23, 2023

Most project management software casts a wide net, allowing teams to collaborate seamlessly on projects, even across diverse departments like IT, marketing, The post Pivotal Tracker Review appeared first on The Daily Egg. Reviews Workflow

Software 258

Software Management Marketing 258

Advertiser: Infinicept

For many SaaS companies, becoming a Payfac is an opportunity to benefit from a new revenue stream and gain more control over the customer experience, so no hiding what’s behind the curtain here. We’ve outlined the journey from SaaS to full-blown Payfac.

Payfac

SaaStr

JANUARY 25, 2023

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Adam Tesan, Chargebee’s CRO, on one of the top topics in SaaS today: How to Sell to the CFO.

SaaS 237

SaaS 237

Kellblog

JANUARY 25, 2023

Just a quick post to highlight my recent appearance on the AI and the Future of Work podcast hosted by my friend Dan Turchin. I joined Dan to discuss my work-in-process 2023 predictions post (which I really need to get finished in the next week).

AI 99

AI Venture Capital Startup Strategy 99

Predictable Revenue

JANUARY 25, 2023

Last week I spoke at Hubspot’s 5000 person Inbound conference. I share a new set of ideas on Inbound Marketing: Slides you can click through (or download the full deck): Resources mentioned in the talk: A “Sell Ideas, Not Stuff Matrix” Thinking “10x” (design a high-priced offering) Coming on the blog soon: a post about why […] The post Slides: “Simple, Sane & Successful Inbound Marketing” appeared first on Predictable Revenue.

Revenue 100

Revenue Marketing Pricing 100