SaaStr
FEBRUARY 14, 2023
If you are a SaaStr reader, you’ll know how passionate I am about Customer Success, since Day 1. For one simple reason: Second Order Revenue. Upsells. Renewals. Word-of-Mouth. Champion Change. What it all means is that if you do it right, you’ll make 6x or more the revenue from your customers after the sale itself. The details on that math here.
Neil Patel
FEBRUARY 11, 2023
It’s so funny how many people are concerned about ChatGPT and Bard. Not necessarily from a content creation standpoint but more so how it is going to kill search. When Google announced Bard, their stock fell 7%. It cost them more than 100 billion dollars… that’s a lot of money. Why such a big drop in their stock price ? Google’s ad showed an incorrect description of the telescope used to take the first pictures of a planet outside our solar system, for example.
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User Pilot
FEBRUARY 15, 2023
What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. That’s quite a bit of ground to cover, so let’s get right to it without further ado!
Kellblog
FEBRUARY 13, 2023
Ever heard any of these? “Yes, we run a quarterly customer satisfaction (CSAT) and NPS survey, but I feel like we don’t really take any action based on it.” “Win/loss reporting, well yes, we do it, but I don’t think it’s very effective and I don’t think we do much in response to the data.” “Wow, we ran an amazing overall market study last year, but I can’t think of a single strategic change made as a result of the findings.” What&
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
IT World
FEBRUARY 15, 2023
Identity and access management ( IAM ) vendor Okta today released a report detailing app use and security trends among its broad user base. Among other trends it identified, the report found that zero trust security policies have become more common, and uptake of a wide range of security tools has been sharply on the rise. Okta survyed 17,000 customers globally, and found that zero trust usage among its clients has increased from 10% two years ago to 22% today, indicating both that the philosop
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Dubb
FEBRUARY 16, 2023
There's something incredibly satisfying about crossing off tasks from your to-do list. It always seems to give you a sense of accomplishment and a boost in motivation, and best of all, it feels blissfully rewarding. In fact, the fulfillment brought about by ticking a box off your checklist is often immense enough to make The post The 23 Best Productivity Apps for Business in 2023 appeared first on Dubb Blog.
Inturact
FEBRUARY 16, 2023
Explained: User Onboarding in Saas Imagine trying to navigate a foreign city without a map or a tour guide, it can be overwhelming, confusing and frustrating. The same happens with people who use your product, they feel like they're wandering around aimlessly trying to figure out how to use it. Don't let your users be lost in the digital wilderness, give them a map and guide them through the journey with a thorough user onboarding process.
SaaS Metrics
FEBRUARY 15, 2023
Software engineering is an important field that has seen a rapid evolution over the past few years. In particular, the concept of remote working has become increasingly prominent in this area, allowing software engineers to work from anywhere in the world. This shift towards remote working offers numerous advantages and opportunities for. Read more The post The Future of Software Engineering Work Is Remote first appeared on SaaS Metrics.
The Daily Egg
FEBRUARY 12, 2023
Accelo is a unique project management software that lets you manage your business end-to-end, systemize sales management, and anticipate mistakes so you. The post Accelo Review appeared first on The Daily Egg.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SaaStr
FEBRUARY 11, 2023
Dear SaaStr: How Do VCs Deal With a Co-founder Split After a Disagreement? If you are an early-stage VC, absent fraud, crime, or other truly existential issues … basically you always back the CEO. Or at least, almost always. There’s really not an another choice in many cases, really. For an early-stage investor, a co-founder break-up is one of the Top 5 Dramas.
Predictable Revenue
FEBRUARY 16, 2023
Josh Garrison joins the Predictable Revenue podcast to share his best sales development prospecting tips and how to book a meeting through email outreach. The post How to Book a Meeting Over Email appeared first on Predictable Revenue.
Tom Tunguz
FEBRUARY 13, 2023
I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Yesterday, Cloudflare announced earnings. I’m adding Cloudflare to the list of tracked companies for this series. Company Q-6 CAGR Q-5 CAGR Q-4 CAGR Q-3 CAGR Q-2 CAGR Q-1 CAGR Q-0 CAGR Microsoft Azure 50% 51% 46% 46% 40% 35% 31% Google Cloud Platform 46% 54% 45% 51% 35% 38% 32% Amazon Web Services 37% 39% 40% 40% 33% 27% 20% CloudFlare n/a n/a 48% 49% 51% 48% 48% C
The Daily Egg
FEBRUARY 13, 2023
When you need to keep track of project requirements from multiple angles, software like Helix RM can help you stay organized and. The post Helix RM Review appeared first on The Daily Egg.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SaaStr
FEBRUARY 17, 2023
So recently I caught up with a sales exec I’ve known for a while that is doing pretty well, especially for this macro environment. He’s making over $500,000 a year as an AE. And that’s much, much, much more than he made in his last role. And he deserves it — he’s crushing it. And yet he just complained and complained and complained about his comp to me.
Clouded Judgement
FEBRUARY 17, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! No Landing Last week I talked about the hard landing, soft landing, and no landing outcomes. It seems like the incremental data we’ve gotten continue to increase the odds of a “no landing.” I won’t rehash all of the details of a no-landing.
IT World
FEBRUARY 17, 2023
The European Parliament’s Committee on Civil Liberties, Justice and Home Affairs has recommended that the European Commission reject the proposed EU-US Data Privacy Framework, which would govern the way in which the personal information of EU citizens is handled by US companies. The committee's decision — formally, a draft motion for a resolution— represents a rejection of the European Commission’s recommendation, announced in December , that the data privacy framework should be adopted.
The Daily Egg
FEBRUARY 15, 2023
If you’re looking to manage and track your workflows, Kissflow is a versatile software. You can use Kissflow’s 400-plus templates to simplify. The post Kissflow Review appeared first on The Daily Egg.
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SaaStr
FEBRUARY 16, 2023
At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!
Andreessen Horowitz
FEBRUARY 14, 2023
Eroom’s Law (the backwards Moore ) is the often cited , and arguably inaccurate , observation that drug discovery gets slower and more expensive over time. It’s certainly a slog , but R&D efforts have yielded 378 new FDA-approved drugs … The post Doing More with Moore: Biotech’s Tech Moment appeared first on Andreessen Horowitz.
IT World
FEBRUARY 13, 2023
Not so long ago, in the 1990s, online users had their choice of a variety of search engines. They included Excite, WebCrawler, Lycos, and my favorite at the time, AltaVista. Then, along came Google and PageRank. With PageRank, Google rates the relevancy of web pages to queries based not only on whether the pages contain the search terms (the technique used by all search engines) but by how many relevant pages link to it.
The Daily Egg
FEBRUARY 11, 2023
If you are drowning in a sea of apps, unable to track all the information they provide, Zapier has you in mind. The post Zapier Review appeared first on The Daily Egg.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
SaaStr
FEBRUARY 16, 2023
Dear SaaStr: How Does a SaaS Startup Break Out in a Crowded Market? Find one segment of the market to win in. Where you can build a 10x feature, and then a 10x solution, that solves a niche problem that customers will pay for. Most SaaS markets are crowded today. But the thing is: As Bigger SaaS companies cross $100m in ARR, and then $1B in ARR, they stop focusing on smaller niches.
Neil Patel
FEBRUARY 17, 2023
Want to increase your conversion rate? Look no further than the colors you’re using on your website. I’ve noticed myself that colors and marketing can make a huge difference in the effectiveness of your site, and research backs that up. With a few simple color tweaks, you can dramatically boost clicks, subscriptions, registrations, and purchases. All it takes is a little understanding of the colors you want to use and what will work best.
IT World
FEBRUARY 13, 2023
Protecting your online accounts is more important now than ever — and in spite of some recent high-profile hacks, relying on a third-party password manager is still the easiest and most effective way to ensure your most important credentials remain secure. Why? It's simple: Reusing passwords puts you at a heightened risk for hacking. If someone discovers your password at just one website — via any sort of breach, be it large-scale or targeted — they can then use that same password to crack into
The Daily Egg
FEBRUARY 12, 2023
Now rebranded to Kantata, Mavenlink is a project portfolio management (PPM) software built for professional services organizations. It’s a power collection of. The post Mavenlink Review appeared first on The Daily Egg.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
SaaStr
FEBRUARY 13, 2023
Dear SaaStr: What Causes Co-Founder Breakups? Yes. I’ve had one. It’s really tough to go through. The root cause for mine, and most of the ones I’ve observed, is disalignment on goals and outcomes: Do you want to IPO, but your cofounder would be happy to sell for $2m? Are you not aligned on how big to go? Are you both willing to put in the 10–15 years it will take, but your cofounder just wants to give it 6-9 months to “see how it goes”?
Kellblog
FEBRUARY 14, 2023
In the first part of this two-part series we discussed the importance of timing in ensuring that market research is actionable. The moral was to time the arrival of research (e.g., win/loss reporting, NPS surveys, awareness and marketing funnel studies) with the cadence of your company’s quarterly and annual strategic goal setting process. Research that arrives asynchronously gets read (if you’re lucky) and then forgotten.
IT World
FEBRUARY 14, 2023
For enterprises, chatbots such ChatGPT have the potential to automate mundane tasks or enhance complex communications, such as creating email sales campaigns, fixing computer code, or improving customer support. Research firm Gartner predicts that by 2025, the market for AI software will reach almost $134.8 billion, and market growth is expected to accelerate from 14.4% in 2021 to 31.1% in 2025 — far outpacing overall growth in the software market.
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