Sat.Dec 04, 2021 - Fri.Dec 10, 2021

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Email Templates That People Actually Respond To

Predictable Revenue

Experience and a lot of testing have shown us that it's possible to create emails that people actually resonate with to crush sales quotas. The post Email Templates That People Actually Respond To appeared first on Predictable Revenue.

Revenue 264
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What is Account Reconciliation?

Chargebee

What is Account Reconciliation? Account reconciliation is an essential part of accounting, and it’s something that everyone in the financial team has to deal with – from the controller to the accountants.

Banking 98
Insiders

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Kickstarting Network Effects

Andreessen Horowitz

Network effects can be found powering almost every major technology company, from messaging apps and workplace collaboration tools, like Slack and Zoom, to marketplaces, like Airbnb and Instacart to even the internet itself. In this podcast, we look at the role of network effects creator-driven social platforms, with Alexis Ohanian, cofounder from Reddit, Paul Davison, Read More.

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In 2021, We Minted 46 Unicorns a Month

SaaStr

Has it felt like not just a unicorn-a-day in 2021, but a bit more? No, you weren’t crazy. We minted 46 Unicorns a Month in 2021. That’s 1.5 a day: Ok 2021 isn’t quite over, but the trends are pretty much set. Crunchbase had some interesting slices on the overall markets, as you can see above. You can see that 2021 was just an epic bump from 2020, and it was a step function.

Cloud 325
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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8 Ego-Driven Emotions That Stop You From Selling

Predictable Revenue

Salespeople have a tough job and throughout the day, some ego-driven emotions are inevitably going to come up. In spite of what some of the traditional sales methodologies preached, when we let these emotions take hold, we risk losing the sale. The post 8 Ego-Driven Emotions That Stop You From Selling appeared first on Predictable Revenue.

Revenue 257

More Trending

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Revealed: How supply chain issues are affecting customers and support teams this holiday season

Intercom, Inc.

Worried about supply chain issues messing with your holiday shopping plans? You’re not alone. Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of st

Headcount 195
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Your Top 2 Goals for 2022: The Missing VPs, and Expanding the Footprint

SaaStr

#1 most important tactical thing to do for 2022: get those core, missing VPs hired. #1 more important strategic thing to do for 2022: expand your product footprint. No one’s true initial TAM is big enough. — Jason BeKind Lemkin (@jasonlk) December 3, 2021. So I know many of your are furiously working on drafting, updating, and tweaking your plans for 2022.

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Examples of Sites with Great Content & What You Can Learn From Them

Neil Patel

Sites with great content are the types of things you know when you see them. You don’t even know why you love them. You just do. Creating it can be a different story. It’s easy to get lost in the trappings of a great site and lose focus on what makes it great. No matter what your brand is about and what you’re trying to sell or convert, you can create a site with great content.

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How ‘Hyperscalers’ are Innovating — and Competing — in the Data Center

Andreessen Horowitz

Innovation in the data center has been constrained by the traditional model of suppliers providing fixed-function chips that limit how much the biggest data center operators can differentiate. But programmable chips have emerged that allow these companies to not only increase performance, but innovate throughout the pipeline, from operating system to networking interface to user.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The story behind the chirp: Intercom’s notification sound

Intercom, Inc.

?. Note: This episode contains notification sounds, ambience, and music. If you would prefer to listen to the episode with just interviews, you can hear an alternative version here. Notification sounds are all around us: Slack’s knock brush pulling you back to work, the WhatsApp ring sharing the latest in this year’s holiday dinner plans, the tumbling whimper of your AirPods when the battery’s running low or just about to die.

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Is the “Covid Boost” Over in SaaS? It Depends. A Tale of Two Trends.

SaaStr

So if you haven’t noticed, public SaaS stocks have taken a big tumble recently as the market has gotten nervous about expensive SaaS and Cloud stocks. Cloud companies that saw slowing growth saw the biggest drop, but even leaders with top-tier growth and no deceleration in growth have still taken a hit. The root cause actually isn’t clear.

Trends 240
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US IT job recovery is in full swing, but employee retention can be tenuous

IT World

Hiring of IT professionals is at record pace with 197,000 more IT jobs so far this year than at the same time last year, according to the US Bureau of Labor Statistics (BLS). There has been growth in the IT job market each of the past eight months, according to IT employment consultancy Janco Associates. "Information-Technology leaders say they are boosting compensation packages and flexible work options to widen the pool of prospective job candidates, as demand surges for tech talent," M.

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How to Convert Curious Customers with FAQ Pages

Neil Patel

FAQ pages may not be the first page you think of when building content for your website. However, if you don’t have one or if the ones you do have aren’t working, now is the time to get them right. Whether you realize it or not, your customers have a lot of questions. If you watch and listen, you may notice the same ones come up frequently.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Announcing our new real-time dashboard: Monitor your most important metrics in one place

Intercom, Inc.

Support managers are consistently keeping track of conversation volume, capacity, and team performance. Reliable, up-to-date information is crucial to keep the team running smoothly and efficiently. . When all of this information is located in different places, it can be difficult to get an overview of what’s going well, what needs attention, and what trends are revealing themselves.

Metrics 118
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5 Interesting Learnings from Samsara at $500,000,000 in ARR

SaaStr

Everyone once in a while a startup just plain executes from Day 1. It doesn’t happen often, and it’s never quite as linear as it looks. But Samara’s incredible growth makes it look that way. Co-founded by the founders of Meraki, acquired by Cisco for $1B+, the founders decided to do networking again, but this time for connecting fleets, vehicles and devices.

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Apple should enforce the App Store privacy promise

IT World

A Financial Times report seems to argue that Apple has allowed app developers to collect customer data from iPhone users without their permission. This isn’t a new story , but shows that those of us who have denied App Tracking permission may still be tracked, thanks to a loophole. When privacy…isn’t. Apple’s decision to introduce App Tracking Privacy controls generated lots of controversy and considerable pushback from Facebook.

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Make A Great First Impression With These 5 Welcome Email Examples

Unbounce

You can’t start a relationship on the right foot without saying, “Hello!” And as a business or marketer, it’s all about making good first impressions—or else it’ll be “Goodbye!” to you. So when someone new signs up for your mailing list, don’t leave ‘em hangin’—welcome them to the club! And what better way to say hello than to send out a warm, personalized email?

AI Search 129
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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The Web3 Playbook: Using Token Incentives to Bootstrap New Networks

Andreessen Horowitz

The killer app of the internet is networks. The web and email are networks. Social apps like Instagram and Twitter are networks. Marketplaces like Uber and Airbnb are networks. Networks get more valuable with more participants, which is great when they are at scale, but cuts the other way when starting out. This is the. Read More. The post The Web3 Playbook: Using Token Incentives to Bootstrap New Networks appeared first on Future.

Scaling 126
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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

More and more SaaS companies are going public, but we often don’t get an inside look at what that process is like. As a CEO, how do you know when your company is ready? What comes next? How do you prepare yourself and your companies for growth? Jennifer Tejada, CEO of PagerDuty, discusses the process leading up to IPO in 2019, her main focus for the company in the years since, and the lessons she’s learned along the way.

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Why Apple may be planning life after Arm

IT World

Potentially more significant than the deeply unethical NSO Group hack or Apple’s new product plans for 2022, Nvidia’s attempt to acquire Arm seems unlikely to succeed, leaving the world’s most important silicon development company in limbo. Who will buy Arm? A very short list of contenders. First, a little background.

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The Power of the Progress Bar

Neil Patel

As a marketer, you already know how hard it can be to drive conversions. More often than not, when you ask a user to take an action, they do the exact opposite and abandon the form fill or their shopping cart. If this scenario sounds familiar, you’re not alone. The struggle of conversion plagues many marketers across every industry. While there are many steps and strategies you use to drive conversions, you still might not see the needle move in the right direction.

Travel 114
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Rethinking Equity: From Lottery Ticket to Financial Wedge

Andreessen Horowitz

A decade ago, equity compensation — paying employees with company stock — was a perk reserved solely for executives. The practice was largely deployed by companies as a way to optimize retention while keeping their balance sheets clean. Since then, equity compensation has expanded quickly. Within the next 10 years, it’s estimated that public companies.

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The Last 4 “SaaS Crashes” Barely Made a Dent in the Cloud Boomtimes

SaaStr

If you follow the public markets, you can see a lot of top SaaS stocks recently have been hit — hard. Zoom has taken a hit as its growth at $4B+ ARR returns to merely high rates, DocuSign took the hardest hit (falling 42%) as growth declined a bit, and more. But let me share just a little perspective. SaaS and Cloud have been on an incredible tear the last decade, and especially the last 5 years, like we’ve never seen before.

Cloud 210
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Give your Chrome OS interface an instant upgrade

IT World

Google's Chrome OS software is in a constant state of evolution. And for the tinkering-lovin' tech nerds among us, that means there's always an opportunity to find and embrace something new — often long before it's officially released and available to the masses. Well, gang, we've got quite the tasty treat to tinker with today. It's a massive update Google's been cookin' up for its Chromebook app launcher for a while now, and it'll bring a significant change not only to how your device looks but

Software 128
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What’s in a Brand? A Step-by-Step Guide for Companies at Every Size

Buffer Resources

Corporations like Apple, Nike, and Starbucks are known for their solid, instantly recognizable brands that are woven through everything they do. While the same can be said for many smaller businesses, building a brand from the ground up can feel daunting for entrepreneurs, especially if you’ve never done it before. While you don’t need to spend millions creating the next iconic logo, it is worth going through the process of strategically developing your brand.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Net Revenue Retention in SaaS: What is it and How to Improve It

User Pilot

What is Net Revenue Retention? And should you care about improving this retention metric? While getting new customers is important, retaining existing customers is much easier and less costly. In this article, we’ll take an in-depth look at what Net Revenue Retention is, why it matters and the multiple approaches you can take to improve it. TL;DR. Net Revenue Retention (NRR) is a SaaS metric that calculates the percentage of revenue retained from existing customers over a specific period of time

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Top Posts and Vids of the Week: Harry Stebbings, CEO Gainsight, CMO G2, and More!

SaaStr

Top Blog Posts This Week: Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home. What are Some Early Signs a New VP isn’t Going to Be a Fit? Corporate VC Investments: Limited, But Real, Pros. And Cons. Do Salary Increases Help With Retention? Why Your Cost of Sales Generally Doubles As You Scale. Top Vids This Week: How to Scale a Successful SaaS Sales Team with Harry Stebbings and Jason Lemkin. 2.

Scale 209
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6 easy fixes for Android 12 annoyances

IT World

By and large, Android 12 is a true treat to use. Google's latest and greatest Android effort is without a doubt the most outwardly significant Android update since 2014's Android 5.0 Lollipop release — at least, if you're using a Pixel phone , where the software's most noticeable interface enhancements and feature additions are fully present. But just like Lollipop — and most any new Android version , really — Android 12 also comes with its share of quirks and controversial decisions.

Software 122