Sat.May 15, 2021 - Fri.May 21, 2021

12 of the Most Common Mistakes Scaling Your First Sales Team

SaaStr

Q: What are the most common mistakes founders make hiring their first real sales teams? A few key mistakes I see start-ups making > 50% of the time: Hiring Early Reps (#1 – #3) That You Personally Wouldn’t Buy From. Don’t hire someone with the right resume.

How to Monitor and Manage Product Engagement

Totango

Product engagement tells you how actively customers are using your product or platform. Tracking this alerts you to churn risks as well as upsell opportunities, empowering you to take appropriate action. You can measure product engagement by selecting key performance indicators.

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How to Grow a Successful CRO Program

Neil Patel

Your website can be your strongest sales asset or your weakest link. A high-converting website works even when you’re sleeping, bringing in sales and growing your business 24 hours a day.

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Destroying Objections like a Neuro-Linguistic Programming Expert

Predictable Revenue

Paul Ross is a Master Practitioner of Neuro-Linguistic Programming. For the past 30 years, he’s taught tens of thousands of people the power of language to persuade, sell, heal, turn stumbling blocks into stepping stones, and pain into passion.

The Digital Experience Insights Report

You don’t need to feel your way around in the dark anymore. Download this groundbreaking report to shine a light on the invisible opportunities your team is missing — and discover what they’re ultimately costing your business.

5 Interesting Learnings from Monday.com at $240,000,000 ARR

SaaStr

So Monday.com has filed to IPO with some pretty incredible numbers, especially considering just how competitive the space is. At $240m in ARR, they are growing a stunning 85% year-over-year!

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Find the Right Customer Success Platform with our Scorecard Template

Totango

If you’ve purchased a home in recent years (or if you’re just someone who enjoys real estate “window shopping”), it’s likely you’ve used a tool like Zillow or Trulia to help you in your house hunt.

Leveraging Artificial Intelligence for Maximum Sales Leads in Pharmaceutical Business

Predictable Revenue

Let's take a quick look at some of the ways AI can be leveraged to maximize sales and lead generation for pharmaceutical businesses. The post Leveraging Artificial Intelligence for Maximum Sales Leads in Pharmaceutical Business appeared first on Predictable Revenue.

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The More Enterprise You Are, the More Visible the CEO Should Be

SaaStr

Yes for sure. I also think, as a case study, @jenntejada is a great example of CEO that adds value to the product itself like @levie. Being out there & inspiring people about your mission, I think makes customers on balance choose you. and keep you top of mind much more often.

Why You Should Never Buy an Email List (And Tips to Build Yours)

The Daily Egg

Are you tempted to buy an email list? It sounds easy, right? You just purchase email addresses and start sending people marketing emails. A shortcut, if you will. But there’s always a problem with shortcuts.

Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

Allyship in Post-Woke America

Sales Hacker

So you’ve read White Fragility and Youtubed every TED Talk on diversity. But one question persists: What am I really doing to meaningfully impact culture? Am I an effective ally or just… a well-read bystander? (Ok, Ok, that’s 2 questions. Thanks for being cool about it.)

SaaS Conversion Funnel: How to Track and Optimize Your Funnel

Baremetrics

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. Trying to balance multiple efforts for marketing, sales, and retention can be extremely challenging.

Dear SaaStr: How Much (what %) of Revenue (ARR) Comes From Renewals in a SaaS Company?

SaaStr

After the early days — most. Of course, it varies. But one thing that is almost always true, is you get more renewals, more upsells, and more net revenue retention from your largest customers. Squarespace is almost all not just SMB, but self-service. Their new revenue retention is about 85%.

Ooma Review

The Daily Egg

Ooma is a leading VoIP phone service for residential and business customers. With affordable prices and a free plan, customers can set up a complete phone system with voicemail, call forwarding, call blocking, and various other features to tailor their system to their needs.

How to Empower Your Users So You Can Create a Great Product

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Join Johanna Rothman, Author and Consultant, for her session that will discuss why instead of designing for the users, CTOs and their teams should collaborate with empowered users to create a great product together.

3 Unusual Drivers of Early-Stage Growth

OpenView Labs

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction.

Selecting the Right Cash Forecasting Model: What You Need To Know

Baremetrics

No one could have predicted a global pandemic in 2020—much less the resulting damage done to businesses of all sizes across industries. It's tough enough attempting to predict what tomorrow will bring. Having a good cash forecasting model can give you a pretty good idea.

The Public Markets Are Still Strong. But They Are Nervous.

SaaStr

Today is an incredibly amazing day as @Squarespace lists on the @NYSE via a direct listing. Congratulations to our team, our customers, our investors, and everyone who has come together to make this happen. Looking forward to the next decades of innovation and even more success!

5 Easy Steps to Change Your WordPress Login URL

The Daily Egg

Every WordPress website has the following login URLs by default. yourwebsite.com/wp-admin yourwebsite.com/wp-login And all hackers, bots, and malicious attackers know this. Once they reach your login page, they only need to guess your password to get in.

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Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

Top 4 SaaS Valuation Metrics at Different Growth Stages

OPEXEngine

According to Bessemer ’s State of the Cloud 2021 as of this January, there were a total of 527 private unicorns (a unicorn is a private company with a valuation over $1B), with a total cumulative value of more than $1.9 trillion dollars.

Top 4 Customer Segmentation Metrics

Baremetrics

"Every customer is the same." It's that kind of thinking that's tanked many businesses over the years. Think about it—do you know your customers' preferences? Buying habits? Transaction history? What about purchasing behavior or favorite online channels?

Over 400 VCs Already Coming to 2021 SaaStr Annual!

SaaStr

Year after year, VCs show up to SaaStr Annual locked and loaded, term sheets in hands , on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors and big name SaaS VCs who grace the stage.

A2 Web Hosting Review

The Daily Egg

A web hosting company maintains a safe and efficient spot for your website on the internet. But no two web hosting services are exactly alike. Some have lightning speeds, others have excellent customer support, and some have promises of 99+% uptime, just to name a few differences.

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

SaaS Product Power Breakfast with Stephanie McReynolds on Category Creation

Kellblog

Please join us for our next episode of the SaaS Product Power Breakfast at 8am Pacific on 5/20/21 as we have a discussion with former Alation CMO Stephanie McReynolds on the topic of category creation and her learnings as she helped drive the creation of the data catalog category and establish Alation as the leader in it [1].

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NFT Virtual Summit: The Videos

Andreessen Horowitz

Non-fungible tokens (NFTs) have energized the crypto world in the last six months, bringing new creators, collectors, fans, and participants to the space and spotlighting the underlying blockchain technology.

Three Mega IPOs That Took A Long, Long Time To Get Big: Squarespace, Procore and UiPath

SaaStr

So three of my personal favorite SaaS companies finally went public, Squarespace, Procore and UiPath. Squarespace is a personal favorite (and one we run many SaaStr sites on) because it took a category of software that was a commodity and often a free give-away and made it magical.

The Beginner’s Guide to WordPress Pricing

The Daily Egg

Are you getting ready to launch your own WordPress site, but want to clearly understand the various costs involved in building a website? Perhaps you’re confused about just how much it should cost when the internet suggests it could cost anywhere between $100 and $5,000 to launch your site.

The Beauty and Brains of Actionable Data: How to Go From Concept to Reality

Speaker: Dr. Joe Perez, Senior Systems Analyst at NC Dept. of Health & Human Services, and Chief Technology Officer at SolonTek

Join Dr. Joe Perez, Senior Systems Analyst at NC DHHS, and Chief Technology Officer, SolonTek, to learn how you can capitalize on your ideas by blending internal with external while leveraging them into a cohesive strategy for both the short term and the long term.

4 Spectacular Site Traffic Sources That’ll Help You Move Beyond Google

Neil Patel

Until a few years ago, every online business owner used to start their media marketing campaign solely by keeping the ‘big daddy’ in mind. It was the chief source of exposure – the number one search engine traffic source that helped websites get visitors.

Learn How to Sell Abroad With the Right Reflection, Planning, and Metrics

Sales Hacker

With uncertainty abound in the market, you may be keen to look elsewhere – including abroad. Even if your intention is global expansion , that doesn’t mean targeting a whole continent like it’s a single country is the right move to make.

Dear SaaStr: Why Do Venture Capitalists take Board Seats?

SaaStr

Q: Dear SaaStr: Why Do Venture Capitalists take Board Seats? It took me a while to figure this out. When I started writing venture (vs. angel) checks, the last thing I wanted to do was take another Bored (sic) Seat.