March, 2022

The Top 10 Pieces of Advice I’d Give to My Younger CEO Self

SaaStr

A ways back, a Naval post on Twitter had my reflecting on the top advice I’d give to my younger CEO self: I missed one of the key Top 10 points — I ran out of 240 characters on Twitter), but thought it might be worth breaking them down in more detail on SaaStr below: 1. Go Long.

Why Transparency Sells Better Than Perfection

Predictable Revenue

Todd Caponi joins the Predictable Revenue podcast to discuss how being more transparent with buyers can increase revenue and shorten your outbound sales cycle. The post Why Transparency Sells Better Than Perfection appeared first on Predictable Revenue.

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The People Roadmap for Startups

Tomasz Tunguz

Startups create products. After product-market fit, product teams hew the product roadmap from a panoply of options to the features best aligned with the company’s plans. In much the same way, CEOs architect the organization that builds, markets, sells, and supports the product.

Pipedrive Review

The Daily Egg

Pipedrive is a full-service sales platform that helps around 100,000 businesses grow their revenue with precision. Visualize your sales process in this. The post Pipedrive Review appeared first on The Daily Egg. Sales

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

Unlocking Digital Transformation in SaaS Organizations

Sage Intacct

SaaS companies are benefiting from digital transformation initiatives as catalysts to improve business performance, achieve scale and continually innovate to grow. More than most, finance leaders at these companies know the value of cloud-native platforms as both a supplier and consumer.

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Why We’re All Ready for a CRO or COO Earlier These Days

SaaStr

Dear SaaStr: When Is It Too Early to Hire a CRO or a COO? I used to think CROs and COOs were made up titles until “Late Stage” or so, and in startups, a bit of a sign of weakness. Signs a weak CEO was giving away a fancy title to someone that wasn’t really willing to do the work.

Key Differences Between Inbound and Outbound Sales Playbooks

Predictable Revenue

Inbound and outbound sales each require a unique approach, and there are several key differences to consider when it comes to building your sales playbooks. The post Key Differences Between Inbound and Outbound Sales Playbooks appeared first on Predictable Revenue. Blog People Management

$112m of Market Cap per Engineer

Tomasz Tunguz

There are roughly 27m software developers in the world. Only about 18k of them , or 0.07%, work on crypto or web3 every month. Those 18,000 active engineers have created $2 trillion in market cap across the top 100 projects - $112m of value per person.

How to Accept Credit Card Payments

The Daily Egg

Are you a small business owner who is looking for ways to accept credit card payments? If so, you’re in the right. The post How to Accept Credit Card Payments appeared first on The Daily Egg. Operations

Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Product managers need to consider all alternatives when they decide to build their product. This dilemma plagues us all. Many organizations have been able to establish effective outsourcing models, but there are so many options, from contract labor to offshore employees. Which option creates the greatest value for your organization?

2022 Guide to Support Email Templates & Examples

Groove HQ

Get free templates and examples of customer support emails that wow customers, improve retention, and enhance brand reputation. The post 2022 Guide to Support Email Templates & Examples appeared first on Groove Blog. Customer Support

In This New Era of Software-Led Payments, Where Do Banks and Processors Fit In?

Infinicept

By Michael Bradley, Senior Vice President of Growth, Infinicept By now, it’s clear that we’ve entered a new era, where merchants are increasingly accepting payments through their software and technology providers.

Yes, SaaS Can Be Insanely Profitable

SaaStr

Dear SaaStr: Are Any SaaS Companies Really Profitable? SaaS companies can be quite profitable, but most these days that are able to raise capital tend to … take their time getting there. But that’s not to say it can’t be done.

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Removing Hope From Outbound Sales To Increase Conversion

Predictable Revenue

Shawn Rhodes joins the Predictable Revenue podcast to discuss how systematizing the outbound sales process can help improve your conversion rates. The post Removing Hope From Outbound Sales To Increase Conversion appeared first on Predictable Revenue.

CCO + CMO: A Winning Partnership for Accelerated CX Growth

Find out how collaboration between a CMO and CCO can enhance the customer experience and drive business growth in this new ebook.

Guess the Startup

Tomasz Tunguz

I’m going to tell you a bit about two startups and I’d like you to guess the name of each company. Both of these businesses are publicly traded. Both startups provide database software to developers to build applications. Both have grown very fast.

Best Employee Retirement Plans

The Daily Egg

Planning for retirement can be scary. There’s so much information out there that it’s tough to know exactly what the best plan. The post Best Employee Retirement Plans appeared first on The Daily Egg. Operations

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25 E-commerce Best Practices to Take Your Online Store to the Next Level

Groove HQ

If you run an e-commerce business, focus on these best practices to facilitate growth. The post 25 E-commerce Best Practices to Take Your Online Store to the Next Level appeared first on Groove Blog. Customer Support

Traditional B2B Sales is Dead, Long Live the UCE?

Kellblog

In the land of disruption, there’s always something dying and something lining up to replace it, so we’re pretty used to hearing things like “on-premise is dead, long live SaaS.” ” Sometimes, they’re right.

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Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.

5 Interesting Learnings from Atlassian at Almost $3 Billion in ARR

SaaStr

We last took a look at Atlassian at around $2B ARR , and more subtly has changed than you might think. Atlassian has gone almost 100% Cloud since then, and has held up nicely in the overall public markets even as others have taken bigger hits.

Should AEs Be Training and Onboarding SDRs?

Predictable Revenue

Learn the top five reasons why AEs should be included in the SDR training process, and how greater communication between these roles can help you close more deals. The post Should AEs Be Training and Onboarding SDRs? appeared first on Predictable Revenue.

The Three Types of Customer Success Teams

Tomasz Tunguz

A decade ago, Gainsight championed the creation of the customer success category. People curious and passionate about customer success convened at the Pulse conference to debate customer success. In 2013 and 2015, the discipline’s merits dominated the conversation.

Customer Story: Ogilvy Health

Trint

Ogilvy Health has a powerful mission. The creative agency, which specialises in communications for pharmaceutical clients, primarily focuses on telling patients’ stories to a medical audience that includes healthcare professionals, carers and those affected by illness.

Modern Data Architecture for Embedded Analytics

Data has gone from a mere result of applications & processes to being crowned king. Picking the right avenue to data architecture depends on your organization’s needs. Development teams should build in stages, starting with a task that can be solved.

How to Empower Women in Tech

Totango

Did you know that while women make up more than 50 percent of the U.S. workforce, less than one in five employees in the tech industry are women?

Coffee Talk: The ISO is Dead! – March 2022

Infinicept

The ISO is Dead. Be a Payfac® Watch this discussion about how ISOs (independent sales organizations), payments companies, and acquirers can remain competitive in an evolving payments world.

Why I’d Rather Be Acquired by Vista Than a Big Tech Company

SaaStr

SaaS is Back!! pic.twitter.com/jFqQ6zRz6A. — Jason BeKind Lemkin #???????????? jasonlk) March 21, 2022. Recently a number of founders have reached out to me about offers to acquire their company from Private Equity firms like Thoma Bravo, Vista, etc.

Leveraging ABM to Reach Prospects That Are Actually Worth Your Time

Predictable Revenue

Simeon Atkins joins the Predictable Revenue podcast to discuss leveraging ABM for more effective sales development outreach. The post Leveraging ABM to Reach Prospects That Are Actually Worth Your Time appeared first on Predictable Revenue. Blog Podcast Show Notes Sales & Marketing Strategies

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

5 Ways to Double Your Traffic in 30 Days Without Spending on Ads

SaaS Metrics

Traffic is the lifeblood of any website. Without it, your site will die a slow death. You’ve gone through the trouble of web development and filling it with content, so why not make sure that people are getting there?

25 Customer Service Email Templates to Save the Day

Groove HQ

We've pulled together a list of high quality customer support templates to help you level up your support game! The post 25 Customer Service Email Templates to Save the Day appeared first on Groove Blog. Customer Support

Introducing Customer Experience Canvas

Totango

Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but each person has a different way of doing it. You may prefer using sticky notes, while another team member likes slide decks and yet another prefers digital mapping tools.