May, 2016

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What does it take to raise capital, in SaaS, in 2016?

The Angel VC

When we invest in a SaaS startup, which almost always happens at the seed stage, the next big milestone on the company’s roadmap is usually a Series A. If you carry this thought further and assume that the biggest goal after the Series A is to get to the Series B (and so on, you get the idea) it sounds like turtles all the way down. But financing rounds are obviously not a goal in itself.

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What Average Contract Value is Best for a SaaS Company

Tom Tunguz

One question founders often ask is which is the right customer size to target? What is the optimal ACV for a SaaS startup? One way of answering this question is to reflect upon the success of previous SaaS companies and analyze how they did it. The chart above plots the total revenue of publicly traded SaaS companies by ACV bucket. Enterprise companies average contract value is greater than $100,000.

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Looking for customers in all the wrong places

Practical Advice on SaaS marketing

When asked why he robbed banks, Willie Sutton explained “because that’s where the money is.” Not that marketers are bank robbers, but the same idea applies to finding prospective customers. If you want to get their attention, you need to go where they are. If you’re at they'll never look, it’s unlikely prospects will see you. This idea certainly sounds logical.

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Why “the economy” isn’t an excuse to fail

CloseSaaS

2015 proved that even unicorns aren’t invincible. Snapchat’s value took a 25% hit. Evernote went through a second round of layoffs. Optimizely had to let go of 10% of their workforce. (Let’s not even talk of Zenefits.) Good Technology sold for less than half of its top valuation.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Customer Segmentation Pitfalls to Avoid

Sylvia Ng

So you have customer data, and you’d like to start segmenting it to get serious with your acquisition and retention efforts. That means going beyond what out of the box analytics tools spit out, and doing data crunching of your own. Where do you start? There’s typical data-mining methodology (ie CRISP-DM ) which you can follow but that’s not what this post is about.

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More Trending

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5 Things to Consider in Social Selling

yoursales

5 THINGS TO CONSIDER IN SOCIAL SELLING 5 THINGS TO CONSIDER IN SOCIAL SELLING 5 THINGS TO CONSIDER IN SOCIAL SELLING I ronically, the default “personal note” when you wish to connect with someone on LinkedIn is “I’d like to add you to my professional network.” Would you ever say this to someone in person? Would you say this exact same phrase to everyone you meet?

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How Your Startup's Org Chart Changes Your Product

Tom Tunguz

In 1967, Harvard Business Review rejected a paper submitted by Mel Conway. A year later, Conway’s thesis would eventually be dubbed Conway’s Law. Conway graduated from Caltech with a Masters in physics and from Case Western Reserve with PhD in math. He worked on the Pascal compiler among other notable software projects. Over the course of his career, Conway observed a phenomenon.

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The Decentralization of Venture Capital

Tom Tunguz

To thrive, venture capital firms must perform three things well: raise capital from limited partners, source companies to invest in, and pick the best opportunities. Historically, each of these three activities has been highly centralized in a small partnership often perched on Sand Hill Road. But new networks are changing this. The latest called DAO attempts to decentralize all three at once.

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The 3 Types of Channel Strategies for SaaS Startups

Tom Tunguz

“There are three different types of channel relationships for SaaS companies,” a seasoned executive told me recently. Which is the right one for your SaaS startup? In a classic reseller relationship, the value-added reseller sells, builds, services and operates a solution to a customer. After signing the deal, the VAR crafts and customize the software to the needs of the customer, invoices the customer and supports the customer.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Leading Predictor of Series A Valuation for SaaS Companies

Tom Tunguz

The highest correlated factor to post-money valuations for Series A SaaS companies isn’t revenue or revenue growth, but negative churn. Revenue growth correlates to post-money with a 0.18 R^2. Revenue correlates at 0.3 R^2. Negative churn, or account expansion, correlates at 0.54 R^2. Initially, I found that result astounding, because all of the public market research and valuation work focuses instead of multiples of revenue.

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Start with the Premise that Everything is Noise

Tom Tunguz

We each know that focus is the most effective way to work, but hearing the mantra to focus doesn’t help narrow our scope. What’s the best way to focus? Start with the premise that everything is noise and then work to find the exceptionally valuable or important things for each day and for each project. That’s the thesis of a book called Essentialism.

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Are You Spending Enough Time on Your Startup's Go To Market?

Tom Tunguz

Half of innovation is invention. Creating an elegant, disruptive, and new experience is one of the greatest attractions of founding a company. A product that can change the way people view the world and interact with it – who doesn’t want to build that? Most start ups have no problem focusing time and attention on iterating, improving and perfecting product.

Startup 100
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SaaS Companies Are Changing their Growth Strategies

Tom Tunguz

Just how real is the sudden importance and profitability for SaaS companies? The median publicly traded SaaS company has improved net margin from -25% to -8.8% in less than two years, after a nearly four-year trend of negative growth in net margin. The initial spike in 2014 occurs two quarters after the first SaaS correction and the second occurs in late 2015.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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A Key Moment in Time for Vertical SaaS Startups

Tom Tunguz

In the past week, Oracle acquired two vertical SaaS companies. OPower is an Arlington Virginia based company that employs approximately 600 people. The company analyzes utility consumption patterns and helps homeowners reduce their energy consumption. Textura provides collaboration tools for the construction industry and is based in Illinois. Oracle paid $663 million, net of cash for Textura and $532 million for OPower.

Startup 100
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Is the 2016 Economy a Risk to SaaS Companies?

Tom Tunguz

It is an election year. The Federal Reserve has changed its interest rate hike plan. Venture financing has slowed by upwards of 15% in the first quarter. Q1 GDP growth fell to 0.5% from 1.4% in Q4. How much have all these factors impacted SaaS companies? Are buyers purchasing less software? Each quarter, publicly traded companies release two key figures: revenue per share and earnings-per-share.

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How to fire a B2B customer

CloseSaaS

As a B2B startup, there's going to come a time when you have to let go of a customer. It's an ironic role-reversal when you finally are in a position to tell no to someone who wants to pay you money, but firing a customer can be just as hard as winning a customer. Here's how to do it right.

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How I made a total fool of myself in front of Mark Zuckerberg (and what you can learn from it)

CloseSaaS

We’ve all been there. You’re having a great conversation and you’re excited, enthused and eager to speak. You get carried away. And before you know it, you’ve jumped in and said something stupid, insensitive or even offensive.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Product update: Give your sales cycle a boost with Close’s one-click Integration Links

CloseSaaS

We’re excited to roll out Integration Links to all Close customers. Connect your Close account to platforms offering complementary services and experience a more streamlined and accelerated sales cycle. Let’s take a look at how Integration Links work and how they will help you close deals faster.

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Sales in an AI world: How human is your sales process?

CloseSaaS

If you’ve ever had a call or a meeting with me, then you scheduled it through my awesome assistant, Mary. She keeps my calendar running smoothly and follows up with folks right on time. She’s so organized and professional that some people don’t even think she’s human.

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Product feature: Manage expectations by adding a confidence level to your lead

CloseSaaS

In Close, the Opportunities feature helps you identify and keep track of deals that are on the verge of closing. Any opportunity that is added to a lead becomes visible on the Opportunities screen to give your team a high-level view of your entire pipeline.

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Your one-way ticket out of Maybeland (The place where startups go to die)

CloseSaaS

Yes is good. No is good. Maybe is where startups go to die. Let’s talk about how people get to that middle ground, Maybeland. Then, let’s talk about how to get the hell out. Truth is, most companies—most startups—have to make their way through Maybeland at some point.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to close a deal: Ask early, ask often and embrace the no

CloseSaaS

Most salespeople ask for the close way too late. They’re all waiting for the perfect moment. That moment when they have a guaranteed “yes.” We do this because we want to avoid rejection.

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5 crisis communication lessons from Apple, Uber, and other industry leaders

CloseSaaS

You probably heard about the recent Zenefits, Apple, or Uber crisis and thought, “Wow, that sucks. But it wouldn’t happen to me.”BS. Crises happen in every business. Hopefully yours won’t be as dramatic as insurance scams or unconstitutional demands, but s**t eventually hits the fan.

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Sales coaching session with Steli: Selling chemical development services to large organizations

CloseSaaS

I recently spoke with the head of business development for a chemical engineering startup focused on helping the pharmaceutical, flavor, and fragrance industries reduce their carbon footprint.

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“Can I buy you a coffee?” Here’s what to say (and not say) to earn 30 minutes with an in-demand person

CloseSaaS

When you go to events or attend conferences, you’re likely eager to get in front of the right people: influencers, industry leaders, the big shots. You want to steal some of their time to get business advice, guidance and feedback.

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From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar, and it exemplifies one of the biggest struggles with individual product strategies.

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Integration: Motivate your sales team with Plecto

CloseSaaS

We’re happy to announce a new integration with Plecto, a sales and motivation dashboard platform. With this integration, Plecto can now automatically pull data from Close to allow users to create virtual dashboards that visualize sales data.

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The experience that stopped me from becoming a sleazy salesperson

CloseSaaS

Most people in sales that have done really well for themselves are those that truly create value for others. Those salespeople all have one thing in common.

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5 mega-successful entrepreneurs who launched their careers in sales

CloseSaaS

In 2011, over 400,000 businesses were launched in the US. Two years later, one-third of those businesses had gone under.

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