October, 2020

Lessons learned while adding "as A Service"? to software applications

Sean Jazayeri

Not just WHY you should SaaS-enable your software application, but also HOW to SaaS-enable it. Transitioning an application into a modern SaaS enabled offering in more of a challenge than many people realize or expect

How to Choose a Customer Engagement Model

Totango

Dynamic customer engagement is key to building strong relationships with your customers. Customer engagement connects your customers with your company, through both personal and digital communications.

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What’s Your Moat?

SaaStr

A few years back, we did an extra “Day 0” AMA session at SaaStr Annual with Christoph Janz of Point 9 Capital and several hundred founders came. One asked what were top moats are in SaaS. At the time, I didn’t have a great answer.

Best Call Center Services

The Daily Egg

When it comes to business, reliable customer service builds fortunes. In fact, most businesses that offer above-average customer service, perform better than their competitors no matter their size.

The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

The InsightSquared Revenue Intelligence Platform

InsightSquared

Why Revenue Intelligence? Why Now? Quite possibly one of the most interesting years of our careers. Everything you thought you knew about managing your revenue operations was stamped with a giant question mark. In-person demos were canceled indefinitely. You became virtual sellers overnight.

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Doing Old Things Better Vs. Doing Brand New Things

Andreessen Horowitz

New technologies enable activities that fall into one of two categories: 1) doing things you could already do but can now do better because they are faster, cheaper, easier, higher quality, etc.

The Unspoken Hard Bits of Bootstrapping

Outseta

The challenges that I’ve faced as a bootstrapped founder simply aren’t the ones that are commonly talked about By Geoff Roberts · 17 min read The internet is littered with horror stories detailing the many challenges of entrepreneurship.

5 Tips To Improve the Odds When You Hire VPs Who Were Fired or Quit

SaaStr

As you scale up in SaaS, one thing I can almost guarantee is that you are going to hire some VPs who were either fired or quit their last role. Especially in Bay Area-centric startups.

Best Document Management Software

The Daily Egg

Document management software—or DMS software for short—is the modern way to organize your company’s digital files. These tools eliminate the need for storing paper documents in physical drawers and filing cabinets.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Why IPOs, Direct Listings, and SPACs Will Flourish in Startupland

Tomasz Tunguz

Most high-growth software investors value public companies on enterprise value to forward revenue multiple. But investors in private companies use a different metric, enterprise value to forward annual recurring revenue (ARR).The The private markets project the ARR a year from now.

How George McGehrin gets his clients to pay HIM to market to them

Predictable Revenue

Deep dive into the mistake that turned into a business model that gets George McGehrin's clients to pay him to market to them, and building a model that is recession-proof. The post How George McGehrin gets his clients to pay HIM to market to them appeared first on Predictable Revenue.

Emerging Architectures for Modern Data Infrastructure

Andreessen Horowitz

As an industry, we’ve gotten exceptionally good at building large, complex software systems.

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5 Ways Sales Reps Can Keep Their Income Up Through COVID-19

Sales Hacker

The global tech market growth will drop to 3% in 2020 and 2021, according to the Forrester IT spending forecast. And it could drop even more if we go into a full-fledged recession. Almost 50% of CFOs expect to reduce IT costs by canceling less-critical projects.

The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

By The Time You Give Them a Raise, They’re Already Out The Door

SaaStr

If someone is looking for another job in Year 1, Even if they don’t take it … You’ve already basically lost them. Do more 1-on-1s Get more 360 feedback Talk more. I know you don’t have time. Make it. — Jason BeKind Lemkin (@jasonlk) October 11, 2020.

Best Shared Hosting Plans

The Daily Egg

Shared hosting is like living in an apartment. It’s not the most efficient way to do things, but it is the most affordable. Plus, you don’t have to worry about everyday maintenance or upkeep, which makes it perfect for beginners.

Sequencing Business Models: The Types of Marketplaces

Casey Accidental

This is part two of a three part series on sequencing business models. This essay is a collaboration with Gilad Horev. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult.

The Goldilocks Rule: Making Your First Sales Hire

Predictable Revenue

Ari Levine has learned to approach everything from the position of the consumer. Even in B2B enterprises, that buyer is a person and we shouldn't forget that. Let's learn how to be more human in our outreach approach and create quality connections with our target audience.

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Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Edtech’s Answer to Remote Learning Burnout

Andreessen Horowitz

The back-to-school season has been a challenging process for teachers, parents, and students across the country. While some have embraced the freedom of learning at their own pace (in their own space), many have struggled.

Sales Engagement: What You Need to Know in 2020 and Beyond

Sales Hacker

What’s the difference between sales enablement and Sales Engagement? No, that’s not the setup for some obscure go-to-market joke. It’s the question that will help companies stand out as we put 2020 behind us.

The Power and Honesty in a L4M Model. Build One Now.

SaaStr

“To keep you honest, and help the entire company and team keep track of how you are really doing … build a simple, rolling, “L4M” (Last Four Months) model. It just takes minutes.”. The Power and Honesty in a L4M Model. Build One Now. SaaStr [link].

Best Field Service Management Software

The Daily Egg

As a field service provider, daily operations are hectic to say the least. But an excellent field service team functions like a well-oiled machine in which everyone knows what to do, where to go, and when to do it. Their secret? Field service management software.

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

The Mispricing of Software Companies

Tomasz Tunguz

Public software companies trade on forward revenue multiples. Investors contrast the relative value of one business by comparing the enterprise value divided by forward revenue (sum of the next 12 months' revenue) of one business to another.

How to Manage a Small Sales Team Virtually

Predictable Revenue

Learn why remote sales management has always been a great model (even pre-COVID), what sales reps are afraid to lose and how sales managers can solve that, and why you should be enabling salespeople to learn from their peers in a virtual environment. The post How to Manage a Small Sales Team Virtually appeared first on Predictable Revenue.

The Promise of Payroll APIs

Andreessen Horowitz

One of the most important catalysts for the recent growth in financial services has been fintech enablers and infrastructure.

5 Practical Tips to Host Your First Webinar and Make Thousands of Dollars in Sales

Sales Hacker

Webinars are one of the most lucrative sales and marketing strategies there is. In fact, they’re especially effective with high-ticket B2B sales.

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Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

Could Someone Be a Better CEO Than You?

SaaStr

So it’s Q4. And the run up to the holidays and the end of the year is sometimes a time we quietly ask ourselves, after a few (or more) years in … Could Someone Do a Better Job as CEO? I did. I still do sometimes.

Best PEO Companies

The Daily Egg

Adding new members to your team can feel like both a blessing and a curse. On one side of the coin, your business is growing and making enough money to justify hiring more people. And on the other side, more employees means more complex HR systems, additional administrative tasks, and higher risks. Thankfully, professional employer […]. The post Best PEO Companies appeared first on The Daily Egg. Reviews

How to Increase Email Open & Click-Through Rate

Net-Results

As Digital Marketers, some of our greatest challenges revolve around email increasing open rates and click-through rates.