January, 2022

The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

This SaaStr Classic post didn’t much of an update, but we added a few things to it. Take a read if you are still running finance yourself, or just have an part-time outsourced resource. — Jason, ed. In the old days, we didn’t have to worry about finance too much.

Best Streaming Software

The Daily Egg

Today, if you want to build your business you need to get closer to your customers, show transparency, and build trust. The post Best Streaming Software appeared first on The Daily Egg. Workflow

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Why Nailing the Niche for Outbound Sales Differs From Inbound

Predictable Revenue

Defining your niche is crucial for inbound and outbound sales, but the process is often misunderstood. Learn how nailing your niche can help close more deals. The post Why Nailing the Niche for Outbound Sales Differs From Inbound appeared first on Predictable Revenue. Blog Outbound Sales Developmen

Learn how technology enhances your video editing workflow

Trint

Videos are a way for businesses to connect with their audience, empathize with them, and show they understand their struggles. When executed correctly, they are a powerful tool in every marketing strategy.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

The Top Sectors of Web3 in 2022 by Revenue

Tomasz Tunguz

With the summer of Defi behind us and a new year for web3, I wondered which categories of web3 startups generate the most revenue. L1s or blockchains, the public databases that record transactions, dominate the revenue share across the top projects producing 78% of revenue. Exchanges place second.

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8 Things That Change When Your Company is Acquired

SaaStr

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b

How to Hire Employees

The Daily Egg

The hardest thing to guarantee is hiring the right person for your team. It’s the biggest fear most of you have. But, The post How to Hire Employees appeared first on The Daily Egg. Operations

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How To Incentivize Sales Team Behaviors

Predictable Revenue

Learn how to incentivize sales team behaviors that drive revenue, reduce turnover, and create a positive work environment–without relying on financial compensation. The post How To Incentivize Sales Team Behaviors appeared first on Predictable Revenue.

Customer Story: Center For Investigative Reporting

Trint

The Center for Investigative Reporting (CIR) was founded in 1977 as America's first nonprofit investigative journalism organization. CIR engages and empowers the public through investigative journalism and groundbreaking storytelling that sparks action, saves lives and protects democracy.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

How Will the 52% Correction in the Stock Market Impact the Startup Fundraising Market?

Tomasz Tunguz

The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it.

15 Most Important Customer Support Skills with Examples

Groove HQ

We've curated the 15 most important customer support skills to help you and your team thrive in this position. The post 15 Most Important Customer Support Skills with Examples appeared first on Groove Blog

How to Think About The Huge Expenses of Events and Tradeshows

SaaStr

Events and trade shows. They’re back, but they’re expensive. You don’t get enough booth traffic. The folks that do come by are too junior. It sucks up days at a time. The air is convention-center nasty. Too much ice cream, too much alcohol, too many almost-all-dudes parties.

Why Execution Matters

Kellblog

Some friends wonder why, as someone who considers himself a strategist, I care so much about execution. Is it because I’m a perfectionist? Well yes, but that’s only one reason (and perfectionism is a weakness [1] in business, not a strength).

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

How CEOs Should Improve the Buying Process to Scale Revenue

Predictable Revenue

Mary Grothe joins the Predictable Revenue podcast to discuss how CEOs can remove friction from the outbound sales process in order to scale revenue holistically. The post How CEOs Should Improve the Buying Process to Scale Revenue appeared first on Predictable Revenue.

The “It Factor” in Selling Is a Myth: How to Build a Team of Top Performers

Sales Hacker

Sales leaders often label high-performing sales reps as having the “it factor.” It’s the undefinable yet undeniable secret to why they win. But believe it or not, the “it factor” in sellers is a myth and one that’s been embraced for far too long by sales leaders.

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How Much Money is Flowing into Crypto?

Tomasz Tunguz

How much money flows into crypto each month? There’s the headline figure $1.7T which is the aggregate market cap of crypto. But how about the volumes of US dollars being exchanged into crypto each month? Sometimes this is called fund flows.

Empathy Training Basics, Programs, Benefits, and More

Groove HQ

Understand the role empathy plays in the workplace and how to nurture it among your team. The post Empathy Training Basics, Programs, Benefits, and More appeared first on Groove Blog. Customer Support

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches?

SaaStr

Q: Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches? The biggest problem I find with Series A pitches is simply that they are still Series Seed pitche s. Your company, and time, have moved on. The pitch often hasn’t. It needs to.

Land your Next Customer Success Manager Job with these 3 Tips

Totango

Whether you’ve worked in the customer success industry for a while or you’ve recently decided that this is the career path for you, searching for Customer Success Manager jobs can be intimidating – especially if you don’t know where to start.

Will Improv And Practice Make You a Top-Performing Sales Representative?

Predictable Revenue

Stefanie Boyer discusses why roleplaying practice makes the best sales development reps, and how to incorporate improv exercises into your SDR training. The post Will Improv And Practice Make You a Top-Performing Sales Representative? appeared first on Predictable Revenue.

An Agile Approach to Sales Enablement Content

Sales Hacker

Content is the cornerstone of sales enablement, but creating it is a massive headache. In order to create quality content , you need talent, tools, and time – lots of it. Those are resources that most sales teams do not have, and resources that most marketing teams need to protect.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

How Correlated are the Web 2 and Web 3 Software Markets?

Tomasz Tunguz

In the last few weeks, public software company multiples have halved. As have cryptocoins. Solana and Etherum followed Snowflake and Elastic downwards. So much for the Santa Claus rally.

7 Video Marketing Growth Metrics You Should Measure

Inturact

Video content has been the backbone of today's Internet viral marketing. It's been at the forefront in engaging the audience and creating a lasting connection between your brand and its target market. SaaS Content Marketing

The Top LPs Made 95% Or Higher Returns on Venture and Private Equity in 2021

SaaStr

So every day there are more and more massive funding rounds. But where does all that money >come from<? 1/ From "Limited Partners", the ones that give VCs $ to invest. And they had an incredible year. Top endowments and LPs saw a jaw-dropping 62% (!)

Sales Stack 2022: The Tools

yoursales

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Professional. Sales W hich challenges would you like sales technology to solve for your sales team?

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Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!