January, 2022

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The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

This SaaStr Classic post didn’t much of an update, but we added a few things to it. Take a read if you are still running finance yourself, or just have an part-time outsourced resource. — Jason, ed. In the old days, we didn’t have to worry about finance too much.

Finance 332
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Best Streaming Software

The Daily Egg

Today, if you want to build your business you need to get closer to your customers, show transparency, and build trust. The post Best Streaming Software appeared first on The Daily Egg. Workflow

Software 320
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Why Nailing the Niche for Outbound Sales Differs From Inbound

Predictable Revenue

Defining your niche is crucial for inbound and outbound sales, but the process is often misunderstood. Learn how nailing your niche can help close more deals. The post Why Nailing the Niche for Outbound Sales Differs From Inbound appeared first on Predictable Revenue. Blog Outbound Sales Developmen

Revenue 259
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The Top Sectors of Web3 in 2022 by Revenue

Tom Tunguz

With the summer of Defi behind us and a new year for web3, I wondered which categories of web3 startups generate the most revenue. L1s or blockchains, the public databases that record transactions, dominate the revenue share across the top projects producing 78% of revenue. Exchanges place second.

Revenue 363
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Embedded vs. Integrated Payments: The Ultimate Guide

The terms embedded and integrated sound pretty similar. And they are, in some ways. Both have to do with getting payment capabilities closer to the process they're associated with and improving the customer experience. But there are important differences.

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Intercom on Product: Speeding back up when momentum drops

Intercom, Inc.

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor.

Headcount 249

More Trending

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8 Things That Change When Your Company is Acquired

SaaStr

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b

Scaling 347
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How to Hire Employees

The Daily Egg

The hardest thing to guarantee is hiring the right person for your team. It’s the biggest fear most of you have. But, The post How to Hire Employees appeared first on The Daily Egg. Operations

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How To Incentivize Sales Team Behaviors

Predictable Revenue

Learn how to incentivize sales team behaviors that drive revenue, reduce turnover, and create a positive work environment–without relying on financial compensation. The post How To Incentivize Sales Team Behaviors appeared first on Predictable Revenue.

Revenue 260
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How Will the 52% Correction in the Stock Market Impact the Startup Fundraising Market?

Tom Tunguz

The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it.

Marketing 361
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The Definitive Guide to Dashboard Design

Why does dashboard design matter? Because it can be the difference between users embracing your product or ignoring it altogether. Avoid common pitfalls by mastering these dashboard design best practices.

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4 ways to accelerate sales using the Intercom integration with HubSpot

Intercom, Inc.

Successful sales and marketing teams understand the most important element of the buyer’s journey – the person behind it. Learn how to better understand, nurture, and convert leads with the Intercom integration with HubSpot.

Sales 216
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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy.

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How to Think About The Huge Expenses of Events and Tradeshows

SaaStr

Events and trade shows. They’re back, but they’re expensive. You don’t get enough booth traffic. The folks that do come by are too junior. It sucks up days at a time. The air is convention-center nasty. Too much ice cream, too much alcohol, too many almost-all-dudes parties.

Scale 335
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15 Most Important Customer Support Skills with Examples

Groove HQ

We've curated the 15 most important customer support skills to help you and your team thrive in this position. The post 15 Most Important Customer Support Skills with Examples appeared first on Groove Blog

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Zeroing in on Cloud Technical Risk for Targeted Customer Impact

Need to get business and technical stakeholders aligned on cloud investments? Get practical guidance from the AWS experts at CloudGeometry to stay ahead of risks to cloud security, cost, and reliability – and keep customers loyal and confident.

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How CEOs Should Improve the Buying Process to Scale Revenue

Predictable Revenue

Mary Grothe joins the Predictable Revenue podcast to discuss how CEOs can remove friction from the outbound sales process in order to scale revenue holistically. The post How CEOs Should Improve the Buying Process to Scale Revenue appeared first on Predictable Revenue.

Scaling 259
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How Much Money is Flowing into Crypto?

Tom Tunguz

How much money flows into crypto each month? There’s the headline figure $1.7T which is the aggregate market cap of crypto. But how about the volumes of US dollars being exchanged into crypto each month? Sometimes this is called fund flows.

Marketing 344
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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down.

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Why Execution Matters

Kellblog

Some friends wonder why, as someone who considers himself a strategist, I care so much about execution. Is it because I’m a perfectionist? Well yes, but that’s only one reason (and perfectionism is a weakness [1] in business, not a strength).

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Contact vs. Company Intent Signal Data

Intent signal data comes in two types: either companies or individuals signaling interest in products like yours. Which kind of data delivers more advantages to B2B marketers? It depends. Get this infographic to learn about the advantages of intent-based leads and how you can most effectively use both types of data.

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Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches?

SaaStr

Q: Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches? The biggest problem I find with Series A pitches is simply that they are still Series Seed pitche s. Your company, and time, have moved on. The pitch often hasn’t. It needs to.

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Optimal Efficiency From Anywhere: How To Optimize the SaaS Tech Stack for Accounting Excellence

Sage Intacct

The sudden shift to remote work took us all by surprise. Still, for accounting teams in particular, the shock of moving to a work-from-home policy meant much more than just ensuring IT provided extra monitors to employees.

SaaS 111
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Will Improv And Practice Make You a Top-Performing Sales Representative?

Predictable Revenue

Stefanie Boyer discusses why roleplaying practice makes the best sales development reps, and how to incorporate improv exercises into your SDR training. The post Will Improv And Practice Make You a Top-Performing Sales Representative? appeared first on Predictable Revenue.

Revenue 241
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How Correlated are the Web 2 and Web 3 Software Markets?

Tom Tunguz

In the last few weeks, public software company multiples have halved. As have cryptocoins. Solana and Etherum followed Snowflake and Elastic downwards. So much for the Santa Claus rally.

Software 295
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The SaaS Payments Journey: Important Steps to Consider

For many SaaS companies, becoming a Payfac is an opportunity to benefit from a new revenue stream and gain more control over the customer experience, so no hiding what’s behind the curtain here. We’ve outlined the journey from SaaS to full-blown Payfac.

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Introducing “New at Intercom” – our first virtual launch event

Intercom, Inc.

Today, we’re excited to announce Intercom’s first virtual launch event, New at Intercom , to be held on March 23rd. . We’re witnessing a ??dramatic

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Sales Stack 2022: The Tools

yoursales

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Professional. Sales W hich challenges would you like sales technology to solve for your sales team?

Scale 111
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The Top LPs Made 95% Or Higher Returns on Venture and Private Equity in 2021

SaaStr

So every day there are more and more massive funding rounds. But where does all that money >come from<? 1/ From "Limited Partners", the ones that give VCs $ to invest. And they had an incredible year. Top endowments and LPs saw a jaw-dropping 62% (!)

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Empathy Training Basics, Programs, Benefits, and More

Groove HQ

Understand the role empathy plays in the workplace and how to nurture it among your team. The post Empathy Training Basics, Programs, Benefits, and More appeared first on Groove Blog. Customer Support

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The Definitive Guide to Embedded Analytics

Data-driven decisions are no longer reserved for the few. Everyone needs data insights from the applications they use every day. Learn how embedded analytics is boosting user adoption, creating apps people love, and changing the game for software and SaaS providers.

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Top 10 Sales Enablement Tools (To Use In 2022)

Predictable Revenue

Sales enablement tools are an essential part of the sales development process. Here are our top ten picks for the best sales enablement tools to use in 2022. The post Top 10 Sales Enablement Tools (To Use In 2022) appeared first on Predictable Revenue.

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Dremio - A Foundational Component of the Modern Data Stack

Tom Tunguz

In 2015, Dremio started in our offices. Today, the company announced its Series E at $2 billion valuation. The business has cemented itself as a foundational component of the Modern Data Stack. About seven years ago, Dremio’s founder Tomer envisioned a product that would enable customers to manage data and compute separately. Today, we call this idea the data lakehouse and a query engine.

Data 258
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How to Lead a Strategic Board Discussion

Kellblog

Have you ever been to a board meeting where 60 minutes were allocated on the agenda for discussion of a strategic topic? What happened in that session? You probably started late because board meetings are hard to keep on time.