August, 2020

6 Proactive B2B Sales Strategies to Implement Right Now

Predictable Revenue

When you take a more proactive approach, you are able to guide the pace of the sales process to better support your company’s bottom line. You can also ensure you are working with the right decision maker who can move through the sales process with you, resulting in a win. The post 6 Proactive B2B Sales Strategies to Implement Right Now appeared first on Predictable Revenue.

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The secret to customer engagement success? Gamification

DeepStream

What can you learn from video games to engage your customers and get them addicted to your products? Gamification is to key to successful engagement

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What’s More Important, New Customers or Retention? It’s a Trick Question

SaaStr

Q: What is more important, getting new customers or customer retention? It’s a trick question, of course — the crazy high net negative churn of top SaaS companies means that of course retention matters more than new customers.

Best Employee Scheduling Software

The Daily Egg

Managers waste over 140 hours a year manually creating schedules for their employees. Furthermore, manual scheduling errors can increase your turnover rate by as much as 174%. The good news is that’s not what your scheduling process has to look like.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

In Defense of the IPO, and How to Improve It

Andreessen Horowitz

There’s a popular narrative that evil investment bankers are intentionally underpricing traditional IPOs to steal from companies, lining banker pockets and those of their fatcat Wall Street clients. The proof is seemingly obvious: IPOs are 50x oversubscribed!

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4 Straightforward Steps to Measure Your Sales Training Impact

Predictable Revenue

Showing exactly how training contributes to your bottom line encourages your reps to dedicate the necessary time and effort to their learning, and also secures buy-in from executives and managers.

Building software: what you want vs what you need

DeepStream

Developing reliable, high-quality software which solves real problems is already a tough enough. Map that onto procurement and it seems impossible

The 7 Best Pieces of Business Advice I Was Ever Given

SaaStr

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO: Manage People — In General, and Earlier. The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Managing people isn’t always fun.

Best Data Visualization Tools

The Daily Egg

By 2025, we’re projected to produce 463 exabytes (4,630,000,000,000,000,000 bytes) of data every day. Everything you do online leaves a digital trail. Which is cool and all… but what does that mean for business owners, digital marketers, bloggers, and data engineers? It’s a massive opportunity.

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6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

When Entry Multiples Don’t Matter

Andreessen Horowitz

OH in South Park, San Francisco (or on Zoom from Big Sky, Montana): “OMG, crazy – that firm just paid 100x revenue to invest in [insert hot startup here] – what could they be thinking?” .

Burnout and How I Clawed My Way Out

Chart Mogul

Stefan Pretty tells us about his experience with entrepreneurial burnout — what it took him to recognize the problem and how he ultimately dealt with it. I’ve got a confession to make. Until very recently, I felt like a failure.

Utilizing Audience Engagement to Boost your SaaS Company Revenue

Predictable Revenue

Nathan Latka explains how he grew his dorm room business to $5M in revenue when he was 21, and the key to launching a successful podcast. The post Utilizing Audience Engagement to Boost your SaaS Company Revenue appeared first on Predictable Revenue.

How to Renegotiate When Your Deal Seems Lost

Sales Hacker

Even a seemingly perfect deal can go wrong. Your operating costs can change, a major world event like COVID-19 can disrupt your ability to meet the requirements of your deal, or you may even just fail to consider a detail that would make the deal unprofitable. So, what do you do then?

Don't Pick Your Next LMS Until You Read This Guide!

With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers crucial considerations with actionable advice and professional insights, so you know you’ve picked the perfect eLearning solution.

Yes, Your VP of Sales Also Has to Be a Great Salesperson Herself

SaaStr

A mistake many founders make is hiring a VP of Sales who has many strengths — but not at sales per se. A VP of Sales who is smart, polished, and worked at the right place, in a management-level position. That can talk about quota attainment and sales operations and scaling and number.

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Best Inventory Management Software

The Daily Egg

Inventory management is more than just keeping track of the items in your warehouse and storefronts. It’s about maintaining adequate stock levels and yielding maximum profitability.

a16z Podcast: On Vaccines and Vaccinology, in COVID and Beyond

Andreessen Horowitz

WHEN are we going to have a COVID-19 vaccine, and how the heck are we going from (what’s been traditionally been up to) 12 years or so of vaccine development compressed into 12 months or so?

Getting Started with a Customer Success Program at Lucid

Totango

In our latest installment in the CXO Series , we sat down with Stephanie Comardelle, Vice President of Customer Experience, Success, and Solutions at Lucid to discuss what it takes to implement a stakeholder engagement plan at a time when there is so much going on as well as how they are managing their new customer success program. .

SaaSOptics SaaS Metrics Template

Download this template that includes calculations, formulas, definitions and a customizable dashboard. The template includes subscription momentum metrics (ARR, customer count, avg. ARR), churn and retention metrics, and customer lifetime value metrics.

5 Steps to Become an Effective Leader of a Culture-Driven Organization

Predictable Revenue

Having a culture-driven organization is nothing if you do not have practical leadership skills to keep workplace performance culture alive. The post 5 Steps to Become an Effective Leader of a Culture-Driven Organization appeared first on Predictable Revenue.

6 Dos and Don’ts of Post-Pandemic Sales Pipeline Management

Sales Hacker

People are buying differently now, during the pandemic, than they were before. You probably know that already, but something you may not have realized is that people will buy differently post-pandemic as well. The landscape is shifting, making business as usual anything but that.

Don’t Leave the Bay Area Just Yet

SaaStr

So we are how many months into this? I’m not even sure anymore. And the fires in California now are almost just too much. And of the CEOs I’ve invested in who aren’t originally in the Bay Area, I’d say 50% have, for now, moved somewhere else. Sweden. San Diego. France.

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Best Cheap Web Hosting

The Daily Egg

When you’re just getting started, saving money is critical. You can’t afford to waste a single penny. But you also know you need fast, reliable, and trustworthy hosting for your first (or next) website. And with hundreds of options to choose from, making that crucial decision isn’t easy.

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Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

a16z Podcast: Measuring & Managing Community Orgs, Developer Relations and Beyond

Andreessen Horowitz

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What Women’s Equality Means to the Ladies of Adhere

Adhere Creative

What does women’s equality mean to you? It was a question posed to the women of Adhere as we brainstormed ideas for a video shoot to celebrate Women’s Equality Day.

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Why SDRs should set their own targets with Mark Garrett Hayes

Predictable Revenue

When we think of goal setting on a sales team, we think of sales managers setting targets, quotas, and KPIs. But if that’s all you’re focusing on as a manager, you’re selling your SDRs short. The post Why SDRs should set their own targets with Mark Garrett Hayes appeared first on Predictable Revenue.

5 Sales Trends COVID-19 Has Accelerated: And Why They’re Here to Stay

Sales Hacker

When COVID-19 first hit the United States in March, many sales organizations thought the adjustments they had to make would be temporary. But as the crisis continues, it’s becoming increasingly clear that many of the changes brought on by the pandemic will be permanent.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

The Top 10 Mistakes Made in Hiring Your First Sales Team

SaaStr

I know we’ve hit a number of these points individually before on SaaStr, but after getting asked about the top mistakes hiring your first sales team so many times over the years, I thought it would be worthwhile to assemble a Top 10 List.

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Best Network Monitoring Software

The Daily Egg

Network monitoring software allows businesses of all shapes and sizes to run a robust IT infrastructure. These tools monitor critical network components, including servers, firewalls, applications, routers, switches, and more.

a16z Podcast: Reining in Complexity — Data Science & Future of AI/ML Businesses

Andreessen Horowitz

There is no spoon.

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