Sun.Jun 02, 2019

article thumbnail

It is Better, All Things Being Equal, If Your VCs are Friends

SaaStr

In my first start-up, I had some rough experiences with VC collusion. I remember I went to one top VC’s Monday partner meeting (which went well) in the morning, and then in the afternoon, visited another. The two firms had not only talked between the meetings, but shared feedback and notes!! I didn’t even know they knew each other, let alone “authorized” them sharing notes between partner pitches.

Scale 184
article thumbnail

The Market Leader Play: How to Run It, How to Respond

Kellblog

Business-to-business (B2B) high technology markets are all about the market and only less so about the technology. This is primarily driven by corporate buyer conservatism — corporate buyers hate to make mistakes in purchasing technology and, if you’re going to make one, it’s far better to be in the herd with everyone else, collectively fooled, than to be out on your own having picked a runner-up or obscure vendor because you thought they were “better.” Hence, hig

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What would be your top 3 questions for a customer success manager interview ($1M ARR/enterprise SaaS)?

SaaStr

My Top 3, plus a few bonus questions: What are the most important goals / KPIs for Customer Success at a company of our size and stage? How often should we visit, and check in, with which customers? How do you think Customer Success should work with the Sales and Product teams? These three questions will tease out a lot. What goals they like to sign up for.

article thumbnail

Anatomy of a Letter of Intent

Divestopedia

At some point in your business career, you will see a letter of intent. Do you know what you should be looking for? Here's everything you need to know about common terminology in a letter of intent.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Was May A Little … Soft? Get Your Team SaaStr Pro. It Will Help.

SaaStr

About 18 months ago we launched SaaStrPro.com , our first structured learning platform for SaaS companies. Now having helped train over 200 SaaS teams in how to sell better, market better, retain customers better, drive deal sizes up better, we’ve learned a lot. What we’ve learned: if you invest the time, it works. SaaStrPro starts off with 52 once-a-week lessons for your time (we then have many more for after Year 1).

article thumbnail

The Week In Cloud: June 2

SaaStr

Join our Quora group to get all of The Week in Cloud updates throughout the week. I never knew. “The co-chief executive officer of Salesforce.com Inc., which makes America’s dominant sales-tracking software, puts a lot of faith in his gut” “As of March, Google worked with roughly 121,000 temps and contractors around the world, compared with 102,000 full-time employees”.

Cloud 134