The Daily Egg

APRIL 27, 2020

A heatmap is an extremely valuable tool for anyone with a website. Heatmaps are a visual representation of crucial website data. With just a simple image, you’ll be able to determine what’s working with your website and what needs improvement. One of the best parts about using a heatmap is that you won’t have to […]. The post How to Create a Heatmap Online for Free in Less Than 15 Minutes appeared first on The Daily Egg.

Data 329

Data User Experience 329

SaaStr

APRIL 27, 2020

After we had 16,000+ register for our first SaaStr Summit on Bridging the Gap, we’re spinning up the second one on the next thing founders ask every day: What’s Really Going on in Venture Capital? May 27th. Free. Learning from the Best of the Best in venture. We’ll have a full-day event on May 27, together with VC mentorship sessions and more.

Venture Capital 228

Venture Capital 228

The Daily Egg

APRIL 27, 2020

Every website needs a domain name. In order to buy a domain, you’ll need to go through a domain registrar. I’ve purchased hundreds of domains throughout my career. Over the years, I’ve used about every domain registration platform on the market. I’ve had excellent experiences with some, terrible experiences with others, while the rest fell […].

Marketing 310

Marketing 310

Zuora

APRIL 27, 2020

Amy Konary, Chair of the Subscribed Institute at Zuora, shares her learnings from the last two economic downturns to help software companies navigate the current crisis. The post Lessons in resilience from the software industry appeared first on Zuora.

Software 99

Software Subscription Payment Features 99

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Nimble - Sales

APRIL 27, 2020

No business can survive without customers. Good customers are the foundation for the success of any business. A business is doomed to fail if it cannot attract and retain customers. Realistically, it’s a difficult task to retain customers especially when competition in any niche is too-tight. But in the eCommerce world, it depends upon how […].

Business 126

Business 126

Zuora

APRIL 27, 2020

Earth Day is not only a global celebration it is also a movement that aims to mobilize people worldwide for […]. The post Zuora Celebrates Earth Day All Month Long appeared first on Zuora.

Mobile 75

Mobile 75

Cobloom

APRIL 27, 2020

Onboarding is the process of getting a new customer from the point of sign-up to actively using your SaaS. This first experience sets the tone for the relationship you will have with the user, and establishes their expectations of your service. As the saying goes, " you never get a second chance at a first impression ". According to Intercom , 40-60% of new users will use your product once, and never return.

Onboarding 72

Onboarding SaaS Churn Software 72

CloseSaaS

APRIL 27, 2020

I transitioned to remote work 4 months ago, and I’ve had the opportunity to make plenty of mistakes (and learn from them). Here, I’d like to share those mistakes (plus the successes) with you and provide actionable tactics for your own WFH approach.

Sales 52

Sales 52

ProfitWell

APRIL 27, 2020

Today, I dive deep into the implications of total remoteness (both personally and professionally) and the reason we’re all a little on edge. Listen wherever you get podcasts: Top B2B SaaS news. “What started as a social lifeline during the pandemic, and then became an object of privacy and security concerns, has now become a grind.". All further meetings, cancelled.

Subscription 52

Subscription Payment Features Interviewing B2B 52

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

OpenView Labs

APRIL 27, 2020

As a leader during the COVID-19 crisis, you’re certainly dealing non-stop with your current emergencies. Your time has probably been spent situating your employees in the new remote working arrangements, talking to customers, and shoring up your cash situation. As an executive coach working with startup CEOs, I’m encouraging all of my clients to step out of reaction mode for a focused period of time to conduct planning.

Underperforming Technical Team 52

Underperforming Technical Team Business Payment Solutions Payments 52

Teamgate

APRIL 27, 2020

Research tells us that personalized emails have 29% higher open rates and 41% higher click rates than emails without any personalization. And experience tells us that one of the easiest ways to create this sense of personalization is to find and communicate a shared connection or mutual “in” as part of your sales outreach messaging. But where do you find these types of outreach opportunities, and how do you use them in a way that’s impactful, instead of forced?

AI 52

AI Engagement Sales Startup 52

Sales Hacker

APRIL 27, 2020

The post How this VP of Sales Pivoted his Team to Sell in Difficult Times appeared first on Sales Hacker.

Sales 41

Sales Management 41

SmartKarrot

APRIL 27, 2020

A collection of some of the best newsletters to stay updated on the latest in the customer success space. All interested teams can sign-up to these and receive updates to their mailbox. #1 SixteenVentures. by Lincoln Murphy. Lincoln Murphy is a leading customer success consultant, keynote speaker, and author. One of the most followed newsletters in the Customer Success space, it does a great job of offering you the latest customer-centric growth tips. #2 Keep THE CUSTOMER. by Diana De Jesus.

Customer Success 12

Customer Success Consulting Leadership Churn 12

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

ProfitWell

APRIL 27, 2020

Today, we're pushing for discounted plans, adopting more flexible payment terms, and turning your product into a marketing channel. Plus, Jay Acunzo offers no-strings-attached advice to the marketing crowd (every single week). Listen wherever you get podcasts: Top B2B SaaS news. Pricing, let's talk. Our friend Kyle Poyar , VP of Marketing Strategy over at OpenView —the expansion stage venture capital firm—says it’s time to revisit your pricing.

Payments 59

Payments Technical Review Scale Venture Capital 59

SmartKarrot

APRIL 27, 2020

Role: Director, Customer Success Location: San Francisco, CA Organization: Aria Systems Aria Systems is looking for someone who will be able to engage with Aria’s Enterprise customers to drive opportunities, renewals and overall customer satisfaction. This role will be reporting to VP, Customer care. Maximize customer retention, renewal rates and expansion in existing customers.

Customer Success 10

Customer Success Outsourced Development Retention Technology 10

SmartKarrot

APRIL 27, 2020

SaaS insights enable IT leaders to get the most value out of their SaaS subscriptions by making the insights actionable. Your SaaS product may generate the most earthshaking data-driven insights for enterprises. Still, without anticipating and addressing how customers will act on them, you’re creating barriers to sales and client success. Most enterprise-focused software companies have successfully moved their products up the maturity curve from data to information to insights, creating the pote

Outsourcing Services 10

Outsourcing Services SaaS Outsourced Development Metrics 10