Tue.May 19, 2020

15 Top Live Chat Software Solutions Reviewed

The Daily Egg

The post 15 Top Live Chat Software Solutions Reviewed appeared first on The Daily Egg. User Experience

5 Examples of How Machine Learning Can Improve your Healthcare SaaS Product

SaaStr

By Marcelo Lopez, UruIT CEO. The global healthcare industry is facing a crisis. While the COVID-19 pandemic is dominating headlines, it has also shed light on just how embattled the system has become, dealing with issues like aging populations, increasing burdens of illness, and rising demand, combined with aging infrastructure and even older, outdated policy.

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Best Online Payroll Services

The Daily Egg

Choosing an online payroll service is both easier and more complicated than ever before. On the plus side, there is no shortage of options, which increases the likelihood of finding the perfect service for your business. Conversely, with so many services to compare, it’s not always easy to make a final decision. With our help, […]. The post Best Online Payroll Services appeared first on The Daily Egg. Reviews

5 Strategies That Are Working Well Now

SaaStr

Q: What Strategies Are Working Now? Many of us are struggling now; a minority are “Covid Beneficiaries”; and most are somewhere in the middle in SaaS. Parts of your businesses are struggling, but other parts are doing OK, and some segments are even doing well. What are some strategies that are working now in this new environment? 5 thoughts to maybe think about: Real Free Editions. SaaS has sort of come back already, even if the economy overall hasn’t.

The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

Timeless Marketing Strategies To Build Customer Base

Teamgate

Every successful campaign is supported by effective marketing strategies. Before the popularity of the Internet, businesses and salespeople promoted through print media, paid for TV and radio advertising, and participated in trade fairs. Marketing strategies to increase customer base used to be costly, that only medium and large businesses were able to afford them.

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5 Tips for Better Remote One-on-Ones

OpenView Labs

Between the asynchronous jokes, every fifth word cutting out and accidental interruptions, remote meetings have a few challenges. So to overcome them, I opened a group chat with our managers here at Meister to find inspiring tips on how to optimize online meetings, in particular remote one-on-ones. Turns out, our advice mainly points in the same direction: Treat others like humans, even if they’re on a screen. Seems obvious, but it’s easier said than done—hence our tips.

5 Ways to Reduce Customer Churn for SaaS in a Recession

Totango

The continuing COVID-19 health crisis may well produce a recession that has a significant impact on the Software-as-a-Service (SaaS) industry. No one is certain how this will change the long and short-term behaviors of customers, lenders, and enterprises in a SaaS world. As their customers are presented with changing markets and deal with the uncertainty that comes with current events, SaaS companies must be prepared for a potential wave of churn.

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ChurnZero Customer Success Professional Spotlight ? Brian Hartley

ChurnZero

It’s time for another installment of our blog series where we spotlight a Customer Success professional and get their take on the industry as well as get to hear some of their top tips they’d like to share. Today we are showcasing – Brian Hartley. Brian is the Senior Director of Customer Success at RFP360, where he leads the customer experience team. He is responsible for creating outstanding and memorable user experiences through onboarding, ennoblement and continuous support. .

Sales Leaders: Lucidchart?s VP Sales on How to Digitally Walk Your Sales Floor

Sales Hacker

The post Sales Leaders: Lucidchart’s VP Sales on How to Digitally Walk Your Sales Floor appeared first on Sales Hacker. Choice Lucidchart Partner Sales Management Webinars

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Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Measuring Ramped and Steady-State Sales Productivity: The Rep Ramp Chart

Kellblog

In prior posts I have discussed how to make a proper sales bookings productivity model and how to use the concept of ramped rep equivalents (RREs) in sales analytics and modeling. When it comes to setting drivers for both, corporate leaders tend to lean towards benchmarks and industry norms for the values. For example, two such common norms are: Setting steady-state (or terminal) productivity at $1,200K of new ARR per rep in enterprise SaaS businesses.

PODCAST 110. Survivors Make Plans: Get Your Mutual Action Plan Into Gear with Tom Williams

Sales Hacker

This week on the Sales Hacker podcast, we speak with Tom Williams , Cofounder and CEO at DealPoint. DealPoint is the first sales platform for customer-centric sales teams. The mutual action plan is a shared agreement between the buyer and the seller on the set of milestones that need to happen in order to achieve success for the buyer. But the ultimate milestone isn’t the contract. It’s the buyer’s ROI.

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How to Build Empathy Into Your Landing Pages During COVID-19

Unbounce

The spread of COVID-19 has changed the daily lives and habits of millions of people worldwide, and businesses across most industries are scrambling to adapt. Brick and mortar retailers, restaurants, and hotels—just to name a few impacted sectors—are hurting from a stretch of time without customers. Some could end up closing their doors for good. Other companies have seen a higher demand for their products and services.

Juniper's big push: AI in all areas of enterprise networking

IT World

Juniper intends to spread the gospel of artificial intelligence across enterprise networking in the coming months with new products and services. The expected moves are a continuation of a strategy that has been an integral part of Juniper since the company bought wireless and artificial-intelligence software maker Mist in 2019 for $405 million. Get regularly scheduled insights by signing up for Network World newsletters.].

The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

Beyond the Downturn: Recession Strategies to Take the Lead

OPEXEngine

It’s overdue. Predicting the onset of a recession is difficult, but a downturn likely will arrive soon, with the current economic expansion now more than 10 years old, long by historical standards. Signs of over leverage in the corporate sector, combined with geopolitical uncertainty—including the China–US trade war, Brexit and economic instability in some European countries—suggest the next recession is not far off.

Outseta Company Update - May 2020

Outseta

By Geoff Roberts · 3 min read. It’s been several months since our last company update—we’ve got a lot to catch you up on! Let’s get to it. We became a Webflow integration partner In late April we became a Webflow integration partner , and our listing on their site almost immediately became our best performing marketing channel (overtaking both SEO and our partnership with Stripe ). Webflow is a “no-code” website builder that has pretty amazing momentum right now.

Top 20 Sales Conferences of 2020 That Haven?t Been Cancelled in Corona Times

Nimble - Sales

Top sales conferences of 2020 suffered bigly (it’s been added to dictionaries, right?), just as the entire world did this year. Some sales training conferences are more alive than others. Some keep postponing their events. Some decide to take advantage of the situation and go digital, turning Google’s attention to their website as a super […]. The post Top 20 Sales Conferences of 2020 That Haven’t Been Cancelled in Corona Times appeared first on Nimble Blog.

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Reading list: Analyzing great product teams

Inside Intercom

As a product-led company, we have put great thought, time, and energy into how we organize our product teams. . After all, excellent design and engineering can only come from product teams that are empowered to solve hard problems and build great software. In our model, product teams effectively own a piece of the product, and consist of a Product Manager, Designer, and a few Product Engineers.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Zuora Recognized by SIIA as Best Subscription Billing Solution in 2020 CODiE Awards

Zuora

We’re honored to announce that Zuora has been named the winner of the SIIA CODiE Award for Best Subscription Billing […]. The post Zuora Recognized by SIIA as Best Subscription Billing Solution in 2020 CODiE Awards appeared first on Zuora. Industry: SaaS Subscription Economy Zuora News

Chief Instigator Dan Martell: from rule breaker to serial success

ProfitWell

To say "be more authentic" sounds like an inauthentic statement in and of itself. It can feel a bit frivolous, cliché even. My perception of "authenticity" completely shifted after speaking with Dan Martell, serial entrepreneur and founder of SaaS Academy. Dan's vivacious drive at first could seem like a facade, but after speaking with him and learning his life story, I learned that Dan embodies authenticity. Dan grew up in a challenging environment as a teenager.

30 Lessons After 30 Million SEO Visitors

Neil Patel

As you can see from the screenshot above, I’ve driven 30 million visitors to my website from SEO. Technically it’s more, but who’s counting. What’s funny, though, is I barely look at my traffic, even as Google continually rolls out algorithm updates. I know that sounds contradictory because if you are an SEO, why wouldn’t you obsess about traffic, right? Well, it’s because I’ve learned some hard lessons over the year… mainly because I’ve made a lot of mistakes.

A world that no longer exists

ProfitWell

Today on the show, the competition heats up. We hear from B2B growth marketer Chris Walker, on why he forgoes the competition and hyper focuses on the consumer. But should this always be the case? We have the data to answer just that. Listen wherever you get podcasts: How is the B2B SaaS market trending? ??7 7 day +1.03% | ?? 30 day +2.59% | ??90 90 day +4.49%. Today’s SaaS index is giving me some life (and I hope it does the same for you).

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.