Mon.Apr 06, 2020

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Optimizely Alternatives: 8 Tools for A/B Testing and Optimizing Your Website

The Daily Egg

If you’re looking to replace Optimizely with a solution that better fits your needs and your budget, here are 8 popular Optimizely alternatives. The post Optimizely Alternatives: 8 Tools for A/B Testing and Optimizing Your Website appeared first on The Daily Egg.

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The SaaS Year of Hell. And Then – Reignition.

SaaStr

I wrote an early SaaStr post way back in 2013 on my “Year of Hell” as a SaaS CEO in 2008. In 2013, we were just 2 years removed from the real recovery from ’08-’09. And the one thing that was clear to me was that as hard as it was to see at the time, once we got out of our Year from Hell at Adobe Sign / EchoSign … things roared back.

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How to Create Ads that Get All The Clicks You Want

The Daily Egg

PPC has always been a challenge. Competition continues to increase, ad platforms change faster than we can learn the new features, and profit gets squeezed. We recently analyzed 30,000 PPC accounts to see what the highest performers all had in common. While the use of machine learning helped control parameters like bid and time-frame (to the […].

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Questions about Returning to Work

Tom Tunguz

When will a start up’s management team feel comfortable telling employees there safe to return to work? Is it when the government declares it safe? Or schools re-open? Or customer prospects agree to meet in person? Or when we each record a positive antibody test? How will we conduct meetings? With masks and gloves? What will be the social norms to say hello?

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How Hiyacar is building a community with Intercom

Intercom, Inc.

To help essential workers providing COVID-19 relief, UK peer-to-peer car sharing service Hiyacar has made its service free to National Health Service (NHS) workers and other key individuals. Founded in 2016, Hiyacar’s goal has always been to connect drivers with trusted local car owners. Drivers can rent affordable cars nearby and car owners can earn an extra income by hiring their idle cars out to vetted and verified drivers.

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Reading list: Lessons learned about people management

Intercom, Inc.

Over the coming weeks, I, along with others on the team, will be selecting and sharing articles from the Inside Intercom archives that have proven helpful to our customers and visitors in the past. With so many of us looking for positive outlets for our increased time at home at the moment, we hope these articles can be helpful again. They may even prove a small distraction from what can seem like universally bad news right now.

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Subscription Giving: NonProfits Double Down on Relationships

Zuora

A Conversation with Bill Strathmann of Network for Good Nonprofits are clearly facing some steep challenges during the COVID-19 crisis. […]. The post Subscription Giving: NonProfits Double Down on Relationships appeared first on Zuora.

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5 Ways Your SaaS Can Improve Customer Success (Starting Today!)

Cobloom

This is a guest post from Kate Harvey, the Content & Search Marketing Manager at Chargify , a product that helps manage and grow subscription-based businesses that collect recurring revenue. Want to learn more? Join a demo or start using Chargify for free. Reduce churn. Increase revenue. Improve customer happiness and loyalty. Create brand champions.

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Easily Find Notes on All Your Contacts with the New Nimble Contact Notes Search

Nimble - Sales

When trying to build better relationships, it’s important to be able to easily locate things that have been quickly jotted down during conference calls or meetings. That’s why Nimble has made it easier than ever to locate notes associated with a given contact with our new Contact Notes search. What’s New in the Contact Notes […]. The post Easily Find Notes on All Your Contacts with the New Nimble Contact Notes Search appeared first on Nimble Blog.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to Use Intent Data & the Freemium Model to Book More Enterprise Meetings

Sales Hacker

This article is Part 1 in a series on leveraging intent data to book more meetings, accelerate deals, and ultimately crush quota! In this article, you’ll learn how to use the freemium model to book more enterprise meetings. Let’s get started… Introduction to Intent Data. As technology continues to evolve, buyers have access to more information than ever before.

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Covid-19, retention and more: The current state of the subscription industry

BrightBack

The subscription industry is facing intense change as the landscape matures and companies race to stop customer churn related to the Covid-19 pandemic. While many subscription companies were already turning to customer retention as a new lever for growth in 2020, current events emphasize the urgent need to consistently improve the customer experience in order to retain subscribers long term.

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10 Best Practices & Strategies for Using CRM (for Financial Advisors)

Nimble - Sales

Banks have always been known as the most stable and reliable institutions throughout the history of the financial services sector development. But there was always another feature of the banking sector: conservatism, which partially helped them to stay a monopolist in the monetary market until recently. Everything changed in the financial world with the arrival […].

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Weekly Financial Resources and Capital Markets Roundup: 4/3/2020

OpenView Labs

Outlined below is a collection of key financial and capital market resources from the week ending 4/3. . Instead of our usual lighthearted open, we want to start our roundup this week with a very important and current update regarding the Paycheck Protection Program (PPP). We’ve written about this in prior weeks, been in close contact with all of our portfolio companies, and suggest these resources from the Treasury (opens PDF) and NVCA (opens PDF) to get up to speed.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to onboard remote employees

CloseSaaS

I like to talk to our new hires after a couple of weeks, and I always ask them the same question: What’s surprised you the most? They’ve gone through the process of searching for a job, they found us, did their research, talked to us, and finally decided to accept an offer.

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SaaS: Staying Afloat During External Economic Pressures

SaaS Metrics

With an inevitable economic downfall surfacing above the horizon, every business has resorted to putting their projects and growth strategies on hold. Instead, every business, regardless of its size is trying its best to figure out how they can keep themselves successful after the pandemic is over. Unfortunately, amid all the business backlash, Software as a Service (SaaS) businesses are also facing the same dilemma.

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April 6 – Customer Success Jobs

SmartKarrot

Role: Customer Success Operations Program Manager Location: San Jose, California Organization: Nutanix. Work with the company’s senior and executive leadership, including EVP of Customer Success to define, launch and drive strategic and operational CS programs. Identify and structure key strategic projects/initiatives to solve complex business challenges by working with business stakeholders across the organization, managing communications, overseeing milestones and timelines, and leading

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It shouldn't take a pandemic

ProfitWell

Today, content is royalty. We’re looking at content marketing with a close eye—because it shouldn’t take a pandemic to get you on board with this growth strategy. We’re also washing away our worries with Soapbox, Wistia’s solution to better video marketing. Listen wherever you get podcasts: Top B2B SaaS news. We're in it together, "During Tough Times".

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.