Wed.Nov 18, 2020

The Top 10 Mistakes First Time SaaS Founders Make

SaaStr

Second-timers know the playbook and can execute against it faster. But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time. First-timers often know very little, but are baggage free. That can be very powerful.

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Best Virtual Office Services

The Daily Egg

So you have started your business, your lifelong dream… congratulations! Now it’s time to get to work and make it stand out like a person holding an umbrella on a sunny day. But how do you do that?

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6 Important Things Founders Get Wrong In Their Core Metrics

SaaStr

SaaS metrics can be more confusing than one might think. What if some of the revenue doesn’t recur? What if the client never deploys? What if a customer churns, but is on an annual contract? Is that just a blip in our NPS? My SaaS Metrics Primer: * ARR always = 12x MRR. Always.

5 Keys to a Revenue Intelligence Platform

InsightSquared

When you launch a product, there’s always a bit of hold your breath, wait and see. Sure you’ve tested it, but established relationships are much different from broad market availability.

The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

The most common mistake SaaS companies make on sales tax collection and filings

SaaStr

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax.

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Session Registration is OPEN for SaaStr Scale!! Pick Your Sessions With Okta, Twilio, Google Cloud and More Before They Are Full!

SaaStr

Session registration is now OPEN for SaaStrScale.com on Dec 8-9 , where the top CEOs, CROs, CMOs, CCOs, CPOs and more will teach you how to scale!!

How to Master the Art of Rapport Building

Sales Hacker

Building relationships is a top priority in 2020. If you want to win deals with virtual sales, you need to build trust with buyers and differentiate yourself from your competition. The post How to Master the Art of Rapport Building appeared first on Sales Hacker.

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The Digital Onboarding Process Decreases Your Implementation Timeline

Totango

It is critical that at each phase in the customer success lifecycle, you are engaging your customer with the goal of retaining them. Onboarding is a vital part of this customer retention focus, however, an onboarding process that is too lengthy or complicated can sour customer relationships early on.

How to Create an E-Commerce Business Plan

Neil Patel

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. A lot of people make this process out to be more complicated than it needs to be.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

‘Measure Everything’—Pendo’s Todd Olson on Becoming a Product-Led Organization

OpenView Labs

Pendo CEO and Founder Todd Olson is so passionate about the product-led organization that he literally wrote the book on it.

The 5 Essential Elements of a Winning Landing Page

Unbounce

Huddle up, marketers! Action star Arnold Schwarzenegger has a piece of advice for you. (If If you’re not reading this in his voice, you’re doing it wrong.). The day is 24 hours. 6 hours we sleep, so you have left 18 hours.

S.H.O.P.: Making the move Online

Inside Intercom

Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it.

How to Find the Best Online Slots in Online Casinos?

SaaS Metrics

We all know that the massive popularity of online gambling in recent years has created a veritable boom on the market. Online casino platforms are sprouting like mushrooms after the rain as well as it would seem that everyone and their grandma are opening and planning to open one.

The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

6 Influencer Marketing Strategies to Boost End-of-Year Sales

Nimble - Sales

At this time of the year, you might be probably sitting on your mid-century desk with the accounts book opened, calculating how much you made this year. While looking at the figure and the time left before the year ends, are you pondering about ways to boost your end of year sales?

How to Safely Play at an Online Casino?

SaaS Metrics

Online gambling has become very popular in recent years. A lot of people like playing their favorite casino games online because it is more convenient. However, when it comes to online gambling, one of the main concerns of most aspiring gamblers is safety.

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Customer-Centric Adjustments to Your 2021 Finances

Nimble - Sales

Little has changed the outlook of modern business as much as the coronavirus pandemic. In just a short amount of time, companies of all shapes and sizes have had to reorganize, reanalyze, and reassess.

The 5 Essential Elements of a Winning Landing Page

Unbounce

Huddle up, marketers! Action star Arnold Schwarzenegger has a piece of advice for you. (If If you’re not reading this in his voice, you’re doing it wrong.). The day is 24 hours. 6 hours we sleep, so you have left 18 hours.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

How to Nail your Email Marketing Strategy in 2021

Nimble - Sales

Every day, billions of emails are traveling from inbox to inbox. This traditional tool is vital for all marketers who want to increase their revenue in 2021 and build a strong customer base. Like every marketing strategy, email marketing is a dynamic landscape that changes a lot.

Transforming customer support with automation: Key trends and challenges for support leaders

Inside Intercom

Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape.

Successfully Manage Your Projects to Increase Profits

Aysling

Project Management. Two simple words, but lots of complexity in the actual undertaking. Projects often are massive ventures: engineering projects for clients, software program creation, whole server rebuilds. They can be weeks, months or even years in length, encompassing hundreds or even thousands of employee hours with many different parts to their whole (design, execution, administration, billing, etc.).