Sales Hacker

DECEMBER 18, 2020

Focusing on overcoming sales objections is likely holding you back and poisoning your customer relationships. This may seem backward. Afterall, objection handling is often considered one of the foundational pillars of sales — one of the critical elements necessary to win more deals. But there’s an important problem lurking beneath the surface — and if you want to be a better salesperson, you’ll need to work actively to address it.

Strategy 122

Strategy Engagement Pricing Sales 122

The Daily Egg

DECEMBER 18, 2020

Planning and executing any experiment is crucial but is only half the battle. It’s analyzing all of the data that’s the other half, and perhaps the scariest. But it doesn’t have to be scary. An excellent statistical analysis software allows users to collect, structure, analyze, and interpret data from the market. It comes with tools […]. The post Best Statistical Analysis Software appeared first on The Daily Egg.

Software Review 243

Software Review Software Data Marketing 243

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Neil Patel

DECEMBER 18, 2020

Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.

Systems Review 145

Systems Review Software Review Banking Branding 145

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Andreessen Horowitz

DECEMBER 18, 2020

A year ago, none of us would believe that mRNA vaccines would be a household name. And yet here we are, at the end of 2020, counting the days towards a vaccine that could not just save lives but help … The post Bio Eats World: The Machine that Made the Vaccine appeared first on Andreessen Horowitz.

Healthcare 145

Healthcare Engineering 145

Andreessen Horowitz

DECEMBER 18, 2020

What was the most significant or overlooked trend in enterprise technology in 2020? We asked our a16z enterprise team as well as a few of our founders and leaders in the industry… TABLE OF CONTENTS. Data and AI. Data becomes … The post The Enterprise in 2020 — what 24 company builders had to say appeared first on Andreessen Horowitz.

Enterprise 144

Enterprise AI Trends Technology 144

Neil Patel

DECEMBER 18, 2020

If you own a local business, be it a restaurant, bar, retail store, or even a local service provider, you might have heard of Yelp Elite. This coveted group of “expert reviewers” gets more exposure on their reviews from others. The Yelp Elite Squad reviews can have a positive or negative impact on your business’ reputation, even though n egative reviews can help your business seem more trustworthy.

Business 144

Business Social Media Construction Travel 144

Andreessen Horowitz

DECEMBER 18, 2020

Security is countercyclical : the business tends to boom while broader macro conditions deteriorate. But amid this year’s pandemic — including remote work and economic uncertainty for many — specific security trends (data as the new endpoint, distributed networking, zero-trust … The post 2020: Why a Bad Year Was Good for Security appeared first on Andreessen Horowitz.

Trends 139

Trends Data Business Enterprise 139

Neil Patel

DECEMBER 18, 2020

Out of all of the major social networks, Instagram has remained one of the most closed. It doesn’t let you put links in your captions. It hasn’t added as many other functions, though we do now have Instagram Stories. For a long time, it didn’t allow third-party apps to post to the platform. That last point was especially tricky for digital marketers.

Social Media 142

Social Media Mobile Engagement Enterprise 142

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Andreessen Horowitz

DECEMBER 18, 2020

From gaming to edtech, marketplaces to social+, these were the most-read consumer tech posts of the year. The a16z Marketplace 100. Most are familiar with the most successful companies in the industry, but for the Marketplace 100 we ranked the. … The post Our Top 10 Consumer Tech Posts of 2020 appeared first on Andreessen Horowitz.

Education 136

Education Mobile Trends 136

Nimble - Sales

DECEMBER 18, 2020

We did it! And it’s all thanks to you. Nimble, the Simple, Smart CRM built for Office 365 and G Suite, announced today that it has ranked an overall CRM Industry Leader and among the Top Five Sales Intelligence Software Tools for Small Business by G2 Crowd, the world’s leading business software review platform. Nimble has […]. The post Nimble Recognized Among Top CRM for Small Businesses 8 Years Running + Top Real Estate CRMs!

Software Review 127

Software Review Business Software Sales 127

Neil Patel

DECEMBER 18, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The days of the paper punch cards and physical time clocks are fading in the rearview mirror. But time clock software isn’t just a less clunky alternative to the physical clock. It saves companies time by eliminating all the processing of individual cards.

Payment Solutions 111

Payment Solutions Software Payment Services Payment Methods 111

Andreessen Horowitz

DECEMBER 18, 2020

This year, as “ every company becomes a fintech company, ” fintech surged into mainstream consciousness. The fallout from COVID-19 crippled the economy, depressed small businesses, and scrambled many people’s financial outlooks. But it also fueled a wave of innovation … The post A Year in Fintech in 50 Words appeared first on Andreessen Horowitz.

Innovation 108

Innovation Business Education Mobile 108

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Revenue

User Pilot

DECEMBER 18, 2020

How should I bring the disengaged users back to my product? If this question is keeping you up at night – it well should. Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. You can have thousands of sign-ups in a month but if the users don’t actually activate or use the app after the 30-day trial mark…you know what happens.

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

Sales Hacker

DECEMBER 18, 2020

How do you keep a positive sales culture while some teams are transitioning from yoga pants to work pants, while others aren’t? When you’ve dealt with so much this past year, how do you support your teams best for a successful 2021? The post How to Build a Positive Sales Culture in 2021 appeared first on Sales Hacker.

Sales 98

Sales Management 98

ChurnZero

DECEMBER 18, 2020

With each passing year the Customer Success industry matures and meets new challenges along the way, and this year has been nothing short of challenging in many ways. . Hoping to shed light on the current state of Customer Success and its influence within B2B SaaS organizations, ChurnZero along with ESG and Higher Logic, invited Customer Success leaders to participate in a survey to learn more about the top initiatives and issues facing this function today.

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

Chart Mogul

DECEMBER 18, 2020

Looking back at the biggest accomplishments of our team over the last 12 months. This year has been challenging for both people and businesses. We believe that in order to overcome all the stress imposed on us, we should focus and reflect on the positive things that have happened over the last 12 months. And it is great to be able to share that 2020 was the best year yet for ChartMogul.

Software Review 52

Software Review Systems Review Sales Hiring Subscription 52

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Payments

SaaS Metrics

DECEMBER 18, 2020

The future of work is happening today, and it is expected that many companies will continue a hybrid work approach even after the Pandemic is gone. This transformative year has not only shown us the importance of following guidelines and staying 5 feet away from each other but also prompted companies to re-consider their usual work structure and shift to a more hybrid workforce.

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52

Chart Mogul

DECEMBER 18, 2020

Looking back at the biggest accomplishments of our team over the last 12 months. This year has been challenging for both people and businesses. We believe that in order to overcome all the stress imposed on us, we should focus and reflect on the positive things that have happened over the last 12 months. And it is great to be able to share that 2020 was the best year yet for ChartMogul.

Software Review 52

Software Review Systems Review Sales Hiring Subscription 52

SaaStr

DECEMBER 18, 2020

Q: How old is too old to start a startup? Let me try to add some practical answers: 1. First, you need to give it a full 24 month commitment to hit Initial Traction. 6 months isn’t enough. 12 isn’t. It’s going to take you 9-12 months just to get the product right. And another 6-12 to get any material revenues. >> Can you “afford” to commit for 24 months just to get to Something?

Startup 292

Startup SaaS Consulting Interviewing 292

SmartKarrot

DECEMBER 18, 2020

Source. As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

Neil Patel

DECEMBER 18, 2020

We’re losing PPC ad data. While it used to show you almost all terms, Google AdWords now only offers specific keywords that meet a certain volume threshold. General Data Protection Regulation (GDPR) has limited data from European traffic, and more restrictions could be on the way. This lack of visibility makes it harder to know what’s working and what’s not in PPC.

Data 145

Data Trends Machine Learning Artificial Intelligence 145

SmartKarrot

DECEMBER 18, 2020

Role: Sr. Director of Success Location: Palo Alto, CA, US Organization: Bill.com As a Sr. Director of Success, you will scale our Customer Success organization, focusing on proactive engagement across our multiple customer segments. Identify, manage, and optimize all customer lifecycle stages, leveraging data, and deploying a combination of self-service and white-glove interactions.

Customer Success 10

Customer Success Sales Recruiting Technical Review Scale 10

SaaStr

DECEMBER 18, 2020

Todd McKinnon, CEO of Okta, for the first time joined us at a SaaStr event, SaaStr Scale 2020. The session is here, and let me summarize my Top 10 Learnings Below: 1. Okta didn’t win (in the early days) on features — in won on being “the most enterprise” We’ve talked a lot about how to carve out “the most enterprise vendor” segment in a competitive space in the earlier days but I didn’t really quite how successfully Okta had executed on it.

Part-Time VPE 164

Part-Time VPE Sales Hiring Scale Cloud 164

SmartKarrot

DECEMBER 18, 2020

Source. As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

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Payments

SmartKarrot

DECEMBER 18, 2020

Source. If you want to thrive in this competitive SaaS world, then the importance of understanding customer behavior can hardly be overemphasized. Customers are getting more empowered in today’s marketplace. Companies are investing heavily on understanding their likes and dislikes so that they can make informed business decisions. Hence, customer analytics is a useful process towards that end.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10

SmartKarrot

DECEMBER 18, 2020

Source. If you want to thrive in this competitive SaaS world, then the importance of understanding customer behavior can hardly be overemphasized. Customers are getting more empowered in today’s marketplace. Companies are investing heavily on understanding their likes and dislikes so that they can make informed business decisions. Hence, customer analytics is a useful process towards that end.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10