Wed.Jul 21, 2021

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The 10 Elements of a Successful Social Media Profile

Neil Patel

Having good social media profiles can get you more exposure online, help you connect with your fans or customers, and improve your online reputation. Unless you have a major site associated with your name (like NeilPatel.com ), your social media profiles are usually the first results Google shows when someone searches for you. Start thinking of each social media profile you create as a landing page for your personal brand.

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7 Top Trends in Customer Success to Learn From, and Maybe Emulate

SaaStr

Nick Mehta, CEO of Customer Success leader Gainsight, recently did a short post above on his Top 7 takeaways talking with customer success leader for the first time in-person in a long time. These points are so interesting I thought I’d add a few thoughts on to them. 7 takeaways: 1. Many have NRR as a top-level company metric. I love having NRR be the #1 metric for Customer Success.

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Best Membership Plugins for WordPress Compared

The Daily Egg

A quality membership plugin for WordPress can help you to refine your site’s performance and monetize your site, but that plugin needs to be the right fit for your site to be effective. To choose the best plugins, we used certain criteria and carefully reviewed the most popular plugins and their overall performance. Our top […]. The post Best Membership Plugins for WordPress Compared appeared first on The Daily Egg.

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13 Tips to Being a Better Interviewer. Don’t Waste That Podcast or Event.

SaaStr

Secrets to a solid interview: 1/ Interview your heroes 2/ Do an hour of research 3/ Write out 5 great questions + 5 back-up questions 4/ Listen, and ask +1 follow-up question on the great responses 5/ Share questions ahead of time. Most will read them, some will add good ideas. — Jason BeKind Lemkin (@jasonlk) July 18, 2021. The other day on Twitter a CEO asked who they should emulate as an interviewer for their new podcast.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Best Social Media WordPress Plugins Compared

The Daily Egg

Best Social Media WordPress Plugins Compared In today’s digital climate, having a website that doesn’t integrate social media sharing and engagement might not drive the audience you want. We researched and tested 20+ social media WordPress plugins to find the best of the best. Some of the top considerations we use when narrowing the picks […].

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Embracing hybrid work in a post-pandemic world

Intercom, Inc.

The COVID-19 pandemic forced a sudden shift to remote working in one of the largest global experiments in the history of work. As parts of the world reopen, the experiment moves to its next phase – adjusting to a post-pandemic reality in which remote and in-office work are no longer “either/or” alternatives. . The transition to remote work proved employees’ adaptability – now the looming return to the office offers companies another chance to embrace the unknown.

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22 Sales Buzzwords You Love to Hate – and How to Use Them the Right Way

Sales Hacker

“We’re looking for a strategic rockstar sales rep who knows how to leverage and optimize our customers’ digital transformation to really move the needle!”. If that mess of words makes you say, wait, what? ” – you’re not alone. There are sales buzzwords that we love and some that we really hate. But that doesn’t mean they’re all bad. When you use sales buzzwords correctly, you’ll sound like you’re an industry insider.

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30 Great Franchise Business Ideas

Neil Patel

If you’re a new entrepreneur looking for profitable business ideas with minimal risks, a franchise business can be a great place to start. A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. This can save you much time and money as you focus on making your business more profitable.

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Investing in Vitally

Andreessen Horowitz

Product-led growth is one of the trends we’re most excited about at a16z and many of the fastest-growing and visionary companies today are product-led because it’s such an efficient distribution channel that aligns incentives between a company and its customers. … The post Investing in Vitally appeared first on Andreessen Horowitz.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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5 Business Books I Wish I’d Read Sooner

OpenView Labs

Summer is upon us, and so are the many recommendations of books that one should read. I’m a big fan of reading lists—they keep my reading queue deep and diverse. But there’s an underlying FOMO that some lists encourage. Many lists focus on recently or about-to-be published books. The underlying assumption is that because it is current, it is correct.

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What Is The Real Cost of Using Salesforce?

Trujay

Choosing a CRM system can be challenging. With numerous options on the market, careful consideration before selection is key. One of the most critical factors, is the cost of the CRM, which can be misleading. In addition to the “sticker price,” there are often hidden costs built into each CRM platform. These additional […]. The post What Is The Real Cost of Using Salesforce?

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Join us for Tomorrow’s SaaS Product Power Breakfast with Alation Cofounder Aaron Kalb on Design, Data, and Disagreement in PM

Kellblog

I’m delighted to say that tomorrow’s SaaS Product Power Breakfast will feature one of my favorite people to riff with, Alation cofounder Aaron Kalb. Our topic will be on design, data, and disagreement in the context of product and product management. In addition to cofounding Alation , the inventors of the data catalog , the category leader in data intelligence , and a high-growth company that recently raised a $110M Series D (placing the company squarely in unicorn territory), Aaro

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Customer Acquisition vs Customer Retention: What Should SaaS Companies Prioritize?

SmartKarrot

Of all the debates that one can possibly have in the world of sales and marketing, one that takes no backseat is customer acquisition vs customer retention. Which is better and which one should you zero in on? Even though it looks like a simple question, the answer here is not so simple. While acquiring customers is an integral part of any growing business, retaining them for good is also equally important.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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MRR Growth Rate vs. Net MRR Growth Rate

Baremetrics

As a SaaS or subscription-based company, you want to keep a watchful eye on your monthly recurring revenue and net MRR. These metrics are an indicator of the health of your organization and your growth potential. MRR as a SaaS metric is pretty straightforward , but there are some nuances that you'll want to take into consideration depending on your business model.

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Jul 21 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Givelify As a Director of Customer Success, you will collaborate cross-functionally with Customer Success, Marketing, Revenue Operations, and Data ScienceAnalytic teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale. Develop a digitally-led, low-touch customer communicationengagement strategy through the customer lifecycle – including onboarding and launch.