Wed.Aug 26, 2020

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Asana S-1 Analysis - Comparing One Productivity Powerhouse to Another

Tom Tunguz

Asana filed their S-1 this week. Asana builds productivity and task management solutions. When they launched, their vision of eliminating email through task management made big waves in the market. Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts.

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Best Remote Access Software

The Daily Egg

At the beginning of 2020, 43% of employees in the U.S. worked from home in some capacity. Furthermore, 3.4% of the population were full-time remote workers. And you probably aren’t surprised to hear those numbers are much higher today. From convenience and flexibility to keeping your employees safe, it’s more important than ever to embrace […].

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Why Founder-Led Sales Breaks Earlier Than You Think

SaaStr

Founder-led sales generally stops scaling around $1m-$2m ARR. Maybe you can wait longer, sometimes a lot longer. But you see growth start to decline in new bookings, that's a sign. A sign to hire a real sales leader. — Jason ?BeKind? Lemkin ?? (@jasonlk) August 26, 2020. Over the years at SaaStr we’ve talked a lot about hiring a great VP of Sales, when it works, when it does, and how it moves the needle.

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The future of support: 5 key trends that will shape customer care in 2021

Intercom, Inc.

As support teams look to the year ahead, there’s no shortage of priorities to juggle – from team efficiency, to customer experience, to business impact. New research from Intercom reveals how support leaders are striking a balance. Today support teams have a full plate. Customer expectations are on the rise and, at the same time, all parts of the business are facing increased pressure to operate more efficiently and at lower cost.

Trends 233
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Forward Stock Splits: Sometimes, Just Having More Shares Does Help

SaaStr

Q: As forward stock splits create further dilution, why would a company want to split? Forward splits (e.g., everyone gets 2 shares for each 1 share they have now) do not create dilution (nor do reverse splits). Shareholders (and optionholders) receive more shares during a forward split. Why would you do this? Gets share price down, for public companies.

Pricing 183

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Customer Success: How to Quantify the Impact of Bad-fit Customers

Sixteen Ventures

What’s the cost of working with Bad-fit Customers? Everything rolls-up to dollars… time and other resources – and even the negative sentiment in the market caused by churning-and-burning customers – all have an associated monetary value. For those who wrongly consider Customer Success an altruistic endeavor, rather than a profit-seeking business strategy, you will want to try to make Bad-fit Customers successful at any cost.

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Adventures in AI economics; SaaS+fintech; growth+sales; and GPT-3’s prospects

Andreessen Horowitz

This first appeared in the monthly a16z enterprise newsletter. Subscribe to stay on top of the latest in enterprise & B2B. IN THIS EDITION. Adventures in AI economics. When SaaS adds fintech: bigger markets & better margins. The hidden. … The post Adventures in AI economics; SaaS+fintech; growth+sales; and GPT-3’s prospects appeared first on Andreessen Horowitz.

AI 127
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Can Architects Benefit from CRM? Duh! Here’s How

Nimble - Sales

The Architectural Engineering and Construction Solutions (AECS) Market is forecasted to grow by $4.7 billion during 2020-2024. In the USA alone, the engineering and architecture services market entails 110 thousand companies with total revenue of $290 billion. In it’s A/E industry trends overview, SEH puts client experience as the major decision driving factor, ranking it […].

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Podcast: ReSci – How to be more relevant – Part 2

ReSci

We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Podcast: ReSci – How to be more relevant – Part 2 appeared first on ReSci.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Top 3 Business Analytics Examples From Real Business Cases

Treehouse Technology Group

While advanced analytics have facilitated business improvements in many organizations, there are some revenue models that would not have even been possible before analytics capabilities were developed. There are many business analytics examples in manufacturing, retail, healthcare, and banking organizations, but advanced analytics are not confined to these sectors, and are actually touching every aspect… The post Top 3 Business Analytics Examples From Real Business Cases appeared first on

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Best Technologies In Improving Project Management

SaaS Metrics

Project managers have an added advantage following the continuous technological advancements in the business environment. The work of project managers has been made more intuitive, straightforward, and adapts easily to the ever-developing technological environment. In the past five years, there has been a significant increase in technologies made to reorganize and improve project management and development.

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Top 3 Business Analytics Examples From Real Business Cases

Treehouse Technology Group

While advanced analytics have facilitated business improvements in many organizations, there are some revenue models that would not have even been possible before analytics capabilities were developed. There are many business analytics examples in manufacturing, retail, healthcare, and banking organizations, but advanced analytics are not confined to these sectors, and are actually touching every aspect.

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5 Sales Trends COVID-19 Has Accelerated: And Why They’re Here to Stay

Sales Hacker

When COVID-19 first hit the United States in March, many sales organizations thought the adjustments they had to make would be temporary. But as the crisis continues, it’s becoming increasingly clear that many of the changes brought on by the pandemic will be permanent. Mary Shea, Principal Analyst at Forrester, addressed this in a recent Sales Hacker webinar. “ Many, if not most of these trends were already in play before COVID hit … I thought these trends were going to play out over the next 2

Trends 132
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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Raising Funding During COVID with Homebrew Partner Satya Patel (Video + Transcript)

SaaStr

Satya Patel | Partner @ Homebrew. That technology, as it’s getting cheaper, more flexible, more accessible is democratizing access and doing so most profoundly in industries and functions and for constituencies that haven’t been able to leverage technology in the past. I’m here to talk to you today about raising capital in today’s environment, particularly at the seed stage, so we’ll touch on the Series A stage as well.

Scale 292
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What BetterCloud Can Automate in 2020, Explained in 9 GIFs

BetterCloud

Humans have been automating manual processes since the beginning of time. As early as the year 600, a Mayan city figured out how to distribute water via pressurized aqueducts. We probably don’t need to tell you that the inclination to automate things hasn’t changed since then—especially amongst IT administrators. This isn’t just conjecture, either. According to research by Statista, 38% of IT environments are mostly automated with some manual processes.

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