Fri.Feb 19, 2021

Everything You Need to Know About Retention (Rates)

Chart Mogul

Learn how to measure, analyze, and improve your retention rates to turn your SaaS business into a success. Every time I think about how SaaS companies grow, I come back to the idea that: Growth is the result of engagement, retention, and monetization. Click To Tweet.

Project Management Planning – The Beginner’s Guide

The Daily Egg

The rule is simple: Better project planning = better projects. A project management plan defines how a project is to be executed, monitored, and controlled. It sets out the processes that everyone is expected to follow to avoid any headaches in the future. Think of it as streamlining the “doing.”


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Brian Halligan, CEO and Co-Founder at HubSpot: The Secrets to $1B ARR … And Beyond!


In this SaaStr insider episode, SaaStr CEO and Founder, Jason Lemkin catches up with Brian Halligan, CEO and Co-founder of HubSpot. Together they discuss: why partners are a moat, why HubSpot avoided going more enterprise, building vs. buying, and building an eco-system.

Bio Eats World: Value Versus Volume (in Healthcare)

Andreessen Horowitz

The way we pay for healthcare in the US has long been by fee-for-service: per doctor visit, per test, per surgery, per hospital stay. But that system … The post Bio Eats World: Value Versus Volume (in Healthcare) appeared first on Andreessen Horowitz. bio healthcare

Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

Why You’ll Still Want to Meet With Customers and Prospects Face-to-Face Again


There’s no question Zooms are much, much more efficient than meeting in person. You can hear the SVP of Sales of Salesforce itself sharing just how many most customers they now get to connect with, now that they don’t have to travel. 5 times more! Listen here: And yet … and yet ….

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More Trending

The 10 Biggest Trends in Entrepreneurship to Look For in 2021

Neil Patel

Ever wish you could predict the future? Me too. If only you could predict what’s shaping business trends, or what your clients need, you could plan and grow your company, right? Well, there’s good news.

Zelle and Venmo serve side hustlers; “One click” insurance; What’s behind the Payment For Order Flow debate, and more

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . P2P or B2B? Payments for the hustle economy.

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10 Effective LinkedIn Advertising Ideas

Neil Patel

While there is a slew of social platforms available for digital marketing endeavors, LinkedIn is unique. Where else can marketers find business-minded individuals and target them with incredible accuracy? The answer, obviously, is nowhere.

5 Crucial Customer Satisfaction KPI Scores to Track


Know the Most Important Customer Satisfaction KPI Metrics to Monitor. Your customer satisfaction KPI data lends you invaluable insight into whether your customers are likely to buy from you again or promote you to others.

B2B SaaS Financial Operations Trends Report 2021

From the economy to funding to the downstream impacts of ASC-606 adoption, we explore what finance teams and founders alike are most concerned about in 2021 in our report. If you're in B2B SaaS, you don't want to miss this one.

For Operations Teams, Saying No Is a Critical Skill

Sales Hacker

One reason ops teams struggle to be heard is because they don’t feel comfortable or empowered to say no to requests. Ops professionals can fall into the trap of taking orders rather than serve as trusted experts on operational best practices.

What Are Remarketing Lists for Search Ads (RLSA)?

Neil Patel

Have you ever had a customer visit your website repeatedly but never land the sale? Do you sit up at night wondering where those leads go and how you could win them back? Google’s remarketing lists for search ads (RLSAs) may be just what you’re looking for.

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Why I’m Advising Bluecore


I first read The One to One Future by Don Peppers and Martha Rogers in 1997, four years after it was published. As a marketer, the book made a big impression on me. It was revolutionary stuff: we should make the paradigm shift from mass marketing to individualized marketing.

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Webinar: Build Brand Loyalty and Value with Email Marketing


We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Webinar: Build Brand Loyalty and Value with Email Marketing appeared first on ReSci.

What is Contextual Analytics? The Next Evolution of Embedded Analytics

Download this white paper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.

A Day in the Life of a Customer Success Manager Using ChurnZero


Whenever I tell someone that I work as a Customer Success Manager, it inevitably always results in a confused facial expression and a response of “So, what is it exactly that you do?”. Well, the answer depends on who you ask….

Squarespace Review

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Do you need a website builder that lets you build beautiful sites without needing to learn all the technical stuff?

Why You Need a SaaS Management Platform for Your SaaS Operations


If tech writers were honest, we’d admit that it’s been a long time since we started a blog post without saying that SaaS adoption is exploding. Experts agree that SaaS adoption will continue to accelerate over the next few years.

How Penetration Testing is One of Invasive Technology’s Best Uses

SaaS Metrics

There is a term you hear in some circles called “invasive technology.” It’s a catchall that has many uses, and it has both positive and negative connotations. Some people use it when they’re talking about things like privacy issues.

Brand Health Report: Tech Talent Ranks the Most Innovative Companies They'd Love to Work for and Why

Hired surveyed more than 4,000 tech workers to find out which companies rank as their most desirable employers and how other organizations can compete for their attention. Download this report to learn what tech talent values most in a potential employer and how to improve your employer brand.

How to Jumpstart Your 2021 Growth with Nimble CRM

Nimble - Sales

If you decided that 2021 was going to be the year when you finally implemented a CRM for your company, or if you decided that you will transition into a new contact management software and are considering Nimble, this article is for you.

The Framework for B2B Sales Leaders to Develop a Customer Centric Business Model

Sales Hacker

Learn the steps B2B sales leaders need to take to shift to a more customer-centric approach, how to build a digital buyer experience that fuels revenue growth, and reaches and retains all potential customers. The post The Framework for B2B Sales Leaders to Develop a Customer Centric Business Model appeared first on Sales Hacker. Sales Operations Training & Events

Beyond the Basics: 20 Fresh Social Media Tips for 2021

Neil Patel

The complex digital media landscape changes every day, and this year is no exception. Having advanced social media tips at your disposal certainly has its perks, but finding a no-nonsense list can be pretty challenging. That’s where I come in.